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108 results found

risual CSP Azure

risual Ltd

All Microsoft SKUs available through CSP licensing via risual helps customers by owning the complete customer lifecycle through direct billing, provisioning, management, and support. Helping clients keep their licensing costs under control.

risual CSP Dynamics

risual Ltd

All Microsoft SKUs available through CSP licensing via risual helps customers by owning the complete customer lifecycle through direct billing, provisioning, management, and support. Helping clients keep their licensing costs under control.

risual CSP Windows 10

risual Ltd

All Microsoft SKUs available through CSP licensing via risual helps customers by owning the complete customer lifecycle through direct billing, provisioning, management, and support. Helping clients keep their licensing costs under control.

risual CSP Enterprise M365

risual Ltd

All Microsoft SKUs available through CSP licensing via risual helps customers by owning the complete customer lifecycle through direct billing, provisioning, management, and support. Helping clients keep their licensing costs under control.

risual CSP Power BI

risual Ltd

All Microsoft SKUs available through CSP licensing via risual helps customers by owning the complete customer lifecycle through direct billing, provisioning, management, and support. Helping clients keep their licensing costs under control.

risual room365 Support and Maintenance

risual Ltd

Support for the room365 application.  Support Service from risual provides 1st, 2nd, 3rd and 4th line technical support to your in-house IT team.

risual CSP Office 365 (O365)

risual Ltd

All Microsoft SKUs available through CSP licensing via risual helps customers by owning the complete customer lifecycle through direct billing, provisioning, management, and support. Helping clients keep their licensing costs under control.

risual minerva365 Support and Maintenance

risual Ltd

Support for the Minerva365 suite of applications.  Support Service from risual provides 1st, 2nd, 3rd and 4th line technical support to your in-house IT team.

risual Mobile - Modern responsive client applications (WinRT, iOS, Android) Consulting

risual Ltd

risual provides custom software development for Microsoft platforms and technologies using agile software development. We can provide bespoke solutions using the latest technologies across the Microsoft stack and including other technologies from Apple and Google.

risual Managed Services Azure Optimization Implementation pack

risual Ltd

Dependant on risual Azure Optimization Dashboard & Reporting pack and the risual Managed Service Azure Optimization recommendations pack, risual Managed Services will implement the recommendations made in the risual Managed Services Azure recommendations pack. risual will follow a collaborative approach to implementation.

risual Managed Services Security Optimization Implementation pack

risual Ltd

Dependant on risual Security Optimization Assessment & Reporting pack and the risual Managed Service Security Optimization recommendations pack, risual Managed Services will implement the recommendations made in the risual Managed Services Security recommendations pack. risual will follow a collaborative approach to implementation, working with Service Owners in your business.

risual Managed Service Service Delivery Management (SDM)

risual Ltd

risual Service Delivery Management will monitor the performance of the purchased risual Services and provide a monthly Performance Report to include a breakdown of cases handled by risual Managed Services, Proactive Monitoring Cases, RMS-Hours usage and an annual volume summary.

risual Managed Service Transition Plan

risual Ltd

risual's service transition plan typically a 5 to 10 day engagement to define the requirements for the transition of services into risual Managed Services, establishing relationships, understanding roles & responsibilities and outlining processes required in order to deliver new Managed Services.

risual Managed Service Hours (rMS Hours)

risual Ltd

These can be used to request the completion of maintenance tasks that may not be covered under your purchased service. Engagement examples include Architecture Design Sessions, System health checks, Technology Roadmap, Planning sessions, Solution Reviews, Value Assurance Sessions and SPs and RU’s.

risual Managed Service Citrix Support

risual Ltd

risual provides a comprehensive range of managed and support services designed to help you regain, share or relinquish control of your IT Assets. risual Citrix Support Provides 24/7 reactive & proactive support, providing daily health across your Citrix XenApp estate.

risual CSP DocuSign

risual Ltd

DocuSign eliminates paper driven, manual processes in your business allowing users to complete approvals, agreements, transactions faster. It enables electronic signing, payment, provisioning requests to be securely and legally embedded in your existing processes. The platform integrates with popular apps, allowing you to automate/streamline business workflows saving time and money.

risual Managed Service Security Optimization review & recommendations pack

risual Ltd

Dependant on risual Security Optimization Assessment & Reporting pack, risual Managed Services specialists will review your data provided in the risual Security Optimization reports and make recommendations focused on potential optimisation and improvements.Please note, the risual Managed Service Security Optimization Assessment & Reporting pack is a pre-requisite to this offering.

risual Managed Service Linux Support

risual Ltd

risual provides a comprehensive range of managed and support services designed to help you regain, share or relinquish control of your IT Assets. risual Linux Support Provides 24/7 reactive & proactive support, providing daily health across your Linux estate.

risual Managed Service Azure Optimization review & recommendations pack

risual Ltd

Dependant on "risual Azure Optimization Dashboard & Reporting pack", risual Managed Services specialists will review your data provided in the risual Azure Optimization reports and make recommendations focused on potential optimisation and cost saving that could be made.

risual Managed Service - Needs Assessment

risual Ltd

A needs assessment is a 2-3 hour assessment of the customer support requirements which allows risual to build a bespoke managed service package which guarantees maximum value from the agreement.

risual Contact Centre Consultancy

risual Ltd

Leveraging Office 365, Exchange Server and Skype for Business and teams. risual is able to transform legacy communication and massaging platforms into modular and scalable solutions and assist with transition to the cloud.

risual Managed Service Celestix Support

risual Ltd

risual’s Direct Access Managed Service provides you with peace of mind that in the event of any technical problems, you will have access to fully accredited and trained technical engineers to help with speedy problem resolution

risual (BVA) Business Value Assurance

risual Ltd

A method to support decision making looking at the AS IS and TO BE state. With senior members of the business risual will communicate the capability of the latest Microsoft technology. The outputs are a report, value metric analysis and Licensing requirements.

risual Remote Access Consulting & Deployment Services

risual Ltd

Remote Access and ActiveDirectory Federation Services which are delivered on a dedicated appliance which is hardened for greater security. Alongside NCSC guidance, risual can provide government approved remote access and federation

risual Floorwalking and Onsite Engineering Services

risual Ltd

Delivered by best in class business, technical and managed services resources. risual technical engineering team offer services that augment our customer and project approach to resources. Floorwalkers are available to compliment project resource in early life support of new technologies as it transitions from project delivery to BAU.

Project Management Office (PMO)

risual Ltd

One of the key objectives when engaging on projects is ensuring customers gain the maximum benefit from time agreed with technical resources. risual’s Project Management team provide a single point of contact from the moment delivery is agreed to the successful closure, they will coordinate delivery and communicate status.

risual Managed Service Design & Plan Service

risual Ltd

risual's service design & plan is typically a 5-10 day engagement to identify a customer’s needs and their current situation, map customer needs to their requirements and design the correct support solution. This engagement typically involves some workshop time on site with key stakeholders to understand requirements and current processes.

risual Managed Service O365 Optimisation reporting pack

risual Ltd

risual Managed Services developed Reporting pack offering, easy to understand and interrogate granular representation of your O365 consumption and cost. PowerShell based email reports and PowerBI drill-in reports form the pack.

risual CRM and Office 365- customisation consulting

risual Ltd

risual provides custom software development for Microsoft platforms and technologies using agile software development. We can provide bespoke solutions to enhance the abilities of CRM and Office applications using a range of technologies.

risual Managed Service Azure Optimization Dashboard & Reporting pack

risual Ltd

risual Managed Services developed Reporting pack offering, easy to understand and interrogate granular representation of your Azure consumption and cost. PowerShell based email reports and PowerBI drill-in reports form the pack.

risual Microsoft Dynamics CRM deployment and configuration

risual Ltd

risual provide business tailored Dynamics CRM solutions. Our engagement support the full lifecycle of a Dynamics project from inception through to customisation and end user adoption. With experience deploying Dynamics CRM in the public sector. We are able to support all types of Dynamics deployment including Online and on premise.

Social Computing Consultancy

risual Ltd

Social computing capabilities are fast becoming a standard component of organisational knowledge management and collaboration portfolios, providing channels for staff to collaborate, share personal knowledge and promote their skills within the business. Whether it’s Yammer or SharePoint social, risual’s expert guidance and support will ensure “social success” for your business.

risual Azure PaaS (Web sites, Azure DB, Azure ML, Azure Service Bus, etc.)

risual Ltd

risual provides custom software development for Microsoft platforms and technologies using agile software development. We can provide bespoke solutions using technologies across the Microsoft stack including Cloud services based on Azure.

risual UWP – Universal Windows Platform, one application for all Windows 10 devices

risual Ltd

risual provides custom software development for Microsoft platforms and technologies using agile software development. We can provide bespoke solutions using the latest technologies across the Microsoft stack. UWP evolves the Windows Runtime model brining into the Windows 10 unifies core and allowing a single application to run across all devices.

Solutions Architecture

risual Ltd

risual Solution Architects assess relevant projects and provide a direction of travel to ensure technology usage is maximised in the organisation. Ensuring this change aligns to the business vision, risual Solution Architects provide a direction of travel to ensure technology usage is maximised in the organisation.

SQL Infrastructure Consulting and Deployment Services

risual Ltd

risual's Cloud Infrastructure team - architect, design and deploy solutions around SQL Infrastructure. risual have specialists in the following technologies:- Database Services Reporting Services Analysis Services Integration Services Always On

Data Analytics Consulting and Deployment Services

risual Ltd

risual's Data Platform team - architect, design and deploy solutions around Data Analytics. risual have specialists in the following technologies:- SQL Data Warehousing, SQL Data Models, Big Data and PowerBI

Cloud Application Packaging Consultancy

risual Ltd

risual's Cloud Infrastructure team manage the lifecycle of applications by rationalising, centralising and configuring them in a standardised process. risual have specialists in the following technologies:- Application Packaging MSI Application Virtualisation App-V"

DevOps

risual Ltd

risual DevOps has been formed of the Application team and risual Managed Services divisions working together through the software development, production, and support lifecycle. DevOps will embrace agile approach. DevOps will enable faster deployment to production, saving time and money. Positioning rMS to support application teams operating in DevOps.

Data Platform Consulting and Deployment Services

risual Ltd

risual's Data Platform team - architect, design and deploy solutions around Data Analytics. risual have specialists in the following technologies:- SQL Data Infrastructure, Azure SQL Soltuions in IaaS & PaaS, Big Data and HDInsight, Power BI

Enterprise Mobility Suite Consulting and Deployment Services

risual Ltd

risual's Cloud Infrastructure team - architect, design and deploy solutions around the Enterprise Mobility Suite of products. risual have specialists in the following technologies:- Azure Active Directory Premium Multi Factor Authentication Azure Right Management Services Microsoft Intune

Cloud Consulting - Windows 7/8.1/10,Phone, System Center, Windows Server, Azure and EMS

risual Ltd

risual's Cloud Infrastructure team - architect, design and deploy solutions around Operating System Deployment and Mobile device Management risual have specialists in the following technologies:- System Center/Centre Configuration Manager Microsoft Deployment Toolkit Windows Deployment Services Microsoft Intune Azure IAAS

Microsoft Cloud Consulting and Deployment Services - Identity & Access Management

risual Ltd

risual's Cloud Infrastructure team - architect, design and deploy solutions around Identity Access and Perimeter. risual have specialists in the following technologies:- Active Directory Active Directory Federation Services Azure Active Directory Certificate Service PKI Microsoft Identity Manager Azure Right Management Services Single Sign On IPSEC DirectAccess VPN Web Application Proxy

Business Analyst

risual Ltd

risual's Business Analyst (BA) team can be used to evaluate business processes or business requriements which can then be incorporated into digital transformation plans. Our BA team has a wealth of experience in understanding business processes and identifying ways that they can be improved.

Microsoft Cloud Consulting and Deployment Services

risual Ltd

risual are a trusted advisor and enabler of positive change in the Public Sector market through the value and priority based deployment of Microsoft solutions, delivered by best in class business, technical and managed services resources. risual consultancy team provides cloud solutions to ensure ROI for the deployed technology.

Microsoft Office 365 (O365) Migration & Adoption Consultancy

risual Ltd

risual are a trusted advisor and enabler of positive change in the Public Sector through the value and priority based deployment of Microsoft Office 365.O365 is delivered by best in class business, technical and managed services resources. risual consultancy team provides cloud solutions to ensure ROI for the deployed technology

Adoption and Consumption Planning For Office 365

risual Ltd

risual can help you with the planning for your Office 365 rollout, support you and create an adoption and consumption plan which will outline strategies, communication plans, training plans and techniques to improve adoption of the features rolled out.

Flexible Mobile Working Consultancy

risual Ltd

Leveraging these platforms, the unified communication team of risual are able to transform legacy communication and massaging platforms into modular and scalable solutions incorporating: email / instant messaging / audio & video conferencing.

Project Co-ordination (IPM)

risual Ltd

risual project co-ordination provides essential project and resource management services across the risual portfolio. Project Coordination supports from start up, administering the initial resourcing and governance activities, liaising across management teams, stakeholders and locations, with a focus on scope and document management to a successful project outcome.

risual Managed Service - Service hours

risual Ltd

This is engagement is designed to be flexible and agile and offers a no commitment support model as there is no minimum purchase amount required. This can be used against any supported Microsoft product between 09:00 to 17:30 Monday to Friday excluding weekends and bank holidays.

risual Managed Services - Windows 10

risual Ltd

Managed Service for Windows 10 clients to include technical support and administration. Variable price dependant on volume of users to be supported. Price is per user per month per service

Intranet Evolution and Web Content Management Consultancy

risual Ltd

With a wealth of experience in delivering SharePoint and O365 content management solutions, risual can assist in redeveloping and transforming your legacy Intranet platform. Following latest design principles and industry best practice, we deliver highly usable, intuitive and interactive solutions, driving user engagement, increasing adoption and maximising return on investment.

Power Apps - App in a day

risual Ltd

A day-long, hands-on tutorial on how to use PowerApps. App in a Day is designed to accelerate your Power Apps and Flow experience with a training in a single day. You will learn how to build custom apps that run on mobile devices and share them inside your organisation securely.

ITSM tool integration

risual Ltd

By integrating the risual ITSM tool with the customer's ITSM tool it will offer greater visibility, more up to date and accurate information for new tickets/updates and closures. Previous integrations include Dynamics 365, HEAT, Remedy, Autotask and Service Manager"

EDRMS / Electronic Document and Records Management Consultancy

risual Ltd

With a wealth of experience in delivering SharePoint and O365 EDRMS solutions, risual can help bring order to chaotic file shares, and assist in the migration of legacy platforms. Our approach includes associated technologies, such as OneDrive for Business, and considers non-technical requirements such as governance and end user adoption.

Cloud Strategy Solutions Architecture

risual Ltd

Working with a risual architect to define a cloud strategy takes the business on a journey through cloud technologies, new trends and standards with a key focus on ensuring businesses receive the benefits of these changes quickly, but effectively.

Office 365 Business Optimisation

risual Ltd

risual takes stakeholders on a journey through modern end user computing capabilities. Our ‘Cloud Architects’ have a wealth of experience assisting organisations understand their current IT offerings, how users can access them and re-aligning it to meet new standards. Ensuring businesses receive the benefits of these changes quickly, but effectively.

Managed Telephony Gateway Support

risual Ltd

risual Managed Telephony Gateway Support provides 24/7 reactive & proactive support of your server infrastructure such as the Voice Gateways, SQL database, TMG and Exchange Unified Messaging that are generally associated with the Lync, Skype, Teams environment.

Cloud Consulting and Deployment - SharePoint-Hosted Apps

risual Ltd

risual provides custom software development for Microsoft platforms and technologies using agile software development. We can provide bespoke solutions using the latest technologies across the Microsoft stack. This includes Hosted SharePoint apps.

Microsoft Office 365 Optimisation

risual Ltd

risual’s Microsoft Office 365 Optimisation provides insight into the changes and upgrades that Microsoft makes to the Office 365 service; helping you to understand the impact that these changes will have on your organisation and allow you to exploit all the new features and benefits that these changes bring.

VOIP Network Assessment Consultancy

risual Ltd

risual will provide clients with a network assessment broken down into four key stages: - Discovery (identifies sites where network simulation probes would be deployed) - Modelling (allows estimation for the amount of bandwidth Skype for Business may consume) - Simulation (data is measured/observed) - Recommendations

Managed Services Transition and On-Boarding

risual Ltd

risual provides a comprehensive range of managed and support services designed to help you regain, share or relinquish control of your IT Assets. Our Services Transition and On-Boarding is an engagement to carry out transition tasks such as process creation, set up of monitoring, set up of relevant access.

Engagement and Project Management

risual Ltd

risual’s Engagement Management team have a wealth of experience in assisting organisations evaluate their requirements, enabling the formulation of delivery plans. Ensuring businesses receive the benefits of investment in technology quickly&effectively. Driving projects to successful completion and ensuring the benefits are realised at the end through a methodical approach.

Optimised Service Vision Strategic (OSV) and Tactical Consulting and Implementation

risual Ltd

risual takes stakeholders on a journey through cloud that can be tailored to meet your exact requirements. Our ‘Cloud Architects’ have a wealth of experience assisting organisations understand their current IT offering and re-aligning it to meet new standards. Ensuring businesses receive the benefits of these changes quickly, but effectively.

1st Line Service Desk

risual Ltd

risual Managed Service can provide a 1st line service desk for your end users following processes underpinned by ITIL® best practices: Call to answer SLA < 15 sec,1st call resolution 70%,Customer survey issued following ticket closure,3rd party management,Dedicated phone number,UK operation,Incident triage,Incident management,Service request fulfilment,Event Management,Access Management

End User Computing Strategic (EUC) and Tactical Consulting and Implementation

risual Ltd

risual takes stakeholders on a journey through modern end user computing capabilities. Our ‘Cloud Architects’ have a wealth of experience assisting organisations understand their current IT offerings, how users can access them and re-aligning it to meet new standards. Ensuring businesses receive the benefits of these changes quickly, but effectively.

risual Hardware & Software Asset Management Consulting

risual Ltd

Integrated with System Center Service Manager, Provance provide lifecycle management for Hardware Assett Management and Software Asset Management.

App Development - including .Net – Web (ASP.NET), and Windows client applications (winForms, WPF)

risual Ltd

risual provides custom software development for Microsoft platforms and technologies using agile software development. Providing bespoke solutions using: - C#.NET, VB.NET, WCF, WPF, MS Office VBA - Web technologies – ASP.NET, HTML, CSS, JavaScript, MVC - Sharepoint - Dynamic CRM - Windows Mobile/Windows RT - Web services - MSSQL Server

risual Managed Service O365 Cloud Platform Support Service

risual Ltd

Managed Service for Office 365 (O365) platform support to include technical support and administration for O365 security, Microsoft Word, Excel and PowerPoint. Variable price dependant on volume of users to be supported and services selected.

Enterprise Architecture

risual Ltd

risual Architecture Team has a wealth of experience that can help create an architecture framework that suits your organisational requirements. From simply creating a set of target reference architectures for short term delivery or creation of a wider enterprise/organisation architecture that can be used as guidance over the long term.

risual Managed Service additional 365 Cloud services Support Service

risual Ltd

Managed Service for 365 Primary services support to include technical support and administration for the following technologies; Intune EM & S Flow Yammer Teams Planner Delver Project Power BI Variable price dependant on volume of users to be supported. Price is per user per month per service

risual Managed Service Primary 365 Cloud services Support Service

risual Ltd

Managed Service for 365 Primary services support to include technical support and administration for the following technologies; Exchange Online SharePoint Online Skype for Business Online Dynamics 365 Variable price dependent on volume of users to be supported and technologies selected. Price is per user per month per service

Cloud Consulting - Unified Communications based on Lync, Skype for Business, Teams and Exchange

risual Ltd

risual UC team provides solutions help to realise businesses modern communication and collaboration requirements. Providing a simple and standard interface for the end users. Specialists in the technology sets:- Skype for Business Exchange (SfB)/Office365 Lync/Office365 PSTN, ISDN & SIP Telephony integration Contact Centre Solutions UC & Business Case Planning, Teams

Azure Optimization Cloud template

risual Ltd

risual Managed Services develop templates in Azure Resource Manager to your specification which will ensure consistency across your server build estate in Azure and allow servers to be built quicker and with less risk.Used in conjunction with rMS Azure Optimization it can create standard and agreed tags for your business

risual Managed Service SQL Database Administration (DBA)

risual Ltd

Management and maintenance for SQL Databases. End-to-end administration for SQL Databases, including indexing, maintenance tasks, backup recommendations and optimisation. Maintenance plans are introduced consisting of tasks required to ensure that databases are optimised, regularly backed up and free of inconsistencies.

Microsoft Cloud Project Management Service

risual Ltd

risual's Engagement Management team have a wealth of experience in assisting organisations evaluate their requirements, enabling the formulation of delivery plans that satisfy those needs. With a focus on ensuring the business receive the benefits of investment in technology quickly but effectively, our Engagement Managers drive projects to successful completion.

Cloud Consulting and Deployment - Integrations between products

risual Ltd

risual provides custom software development for Microsoft platforms and technologies using agile software development. We can provide bespoke solutions using the latest technologies across the Microsoft stack. This includes integrations between  products using a range of techniques including: - API's - Web Services - Database interrogation

risual Managed Service Security Optimization Assessment & Reporting pack

risual Ltd

The Security optimisation review focuses on three key Microsoft products to provide security improvements in the following areas to provide security improvements: • Azure • Office 365 • Windows 10 The security assessments can be completed on either the individual elements or across all topics.

Power BI - Business Intelligence Consultancy

risual Ltd

risual can provide a set of industry standard tools and techniques to turn raw data into meaningful and useable information. We offer a wide spectrum of Business Intelligence (BI) solutions including data warehousing, self-service BI, dashboards and reports, interactive data analysis, predictive analytics and big data.

Collaborative Workforce Consultancy

risual Ltd

With a wealth of experience in delivering SharePoint, O365 and Yammer solutions, risual can implement a platform to simplify and promote the creation, and sharing, of knowledge and information within the organisation. Associated technologies, like OneDrive for Business are included, as are non-technical requirements such as governance and end-user adoption.

risual Managed Service Workload support for Microsoft technologies

risual Ltd

Risual's Managed Service provides you with peace of mind that in the event of any technical problems, you will have access to fully accredited and trained technical engineers to help with speedy problem resolution. Suitable for OnPrem, Azure and hybrid solutions. Support offered 24/7. Service Delivery Management available for escalation.

Web Development Services

risual Ltd

risuals website building services can include planning, design, build, configuration and management of websites. Including online applications delivered in the cloud. risual can help determine your target audiences and objectives to create a lasting first impression through your website. risual can also help with existing websites, web service.

Architecture Review Board Advisor

risual Ltd

To assist organisations manage large and complicated programmes of change, risual's Architecture team can setup and run Architectural Review Boards with the Architecture teams within the customer environment. Weekly or fortnightly meetings chaired by risual to ensure all project solutions align with architectural principles and support the technical roadmap.

Azure Machine Learning - Proof of Concept

risual Ltd

Machine Learning (“ML”) utilises data science processes to allow data forecasts and predictions to be made in the form of behaviours, outcomes, and trends. We will use your data, apply various transformations and learning algorithms against business data to model the expected outcomes.

Business Review and Analysis For Office 365

risual Ltd

Our engagement gives you a quick view of your current adoption and consumption figures in Office 365. We will help you understand features in Office 365 that are not currently being used and how it may help your organisation.

Process Change Analysis

risual Ltd

We will work with you to map out a single or multiple process that you want to improve, we will create a suggested process with an action plan to implement the changes to the process to improve its efficiency or automate steps.

Project Success Strategy For Office 365

risual Ltd

We can help you start to think about the strategic plan of Office 365, and the best practices of rolling out the features to users. It is key that the roll out is user centric and often organisations only think about technology when Office 365 is first thought about.

Programme Management

risual Ltd

The programme manager will gain an understanding of business strategy, develop change programmes, work alongside Enterprise Architects to define high level requirements and derive a series of projects to achieve business change. They provide a point of escalation through all projects, ensuring inter-project dependencies and scope are managed

Solution Requirements Discovery and Refinement

risual Ltd

Our business analysts can help you create a well-defined, clear and in-depth requirement catalogue from users in your organisation. We use techniques based on Agile methodology to create user stories based on requirements with clear acceptance criteria and assumptions to ensure they are distinct, achievable and testable.

Business Case For Office 365

risual Ltd

This analysis will allow you to pull together a business case for the move to Office 365, with financial analysis, benefit realisation and a roadmap on features that would benefit your organisation.

User Profiling

risual Ltd

The Business Analyst will interview different user groupings and give an overview of their job role to find out their business processes, pain points and common business scenarios performed.

Connected Business Strategic and Tactical Consulting and Implementation

risual Ltd

Modern organisations hold huge amounts of data. Providing the right people with the right type of access can speed up decision processes, business processes and therefore customer service. Speeding up the way people work makes them more productive which in turn drives revenue. Making the business more agile.

Application Development support

risual Ltd

Application Development support is available 09:00 to 17:30 Monday to Friday excluding weekends and bank holidays for bespoke application support. Typical engagement would include code review/transition activities all Managed by a Service Delivery Manager leading into a 12 month support period.

ITSM system review and recommendations

risual Ltd

risual Service Delivery carry out an ITSM review of your current ITSM processes and provide recommendations for improvements considering ITIL® best practices and ISO/IEC 20000 standards.

Service On-Boarding Consulting

risual Ltd

3 staged approach to understand, stabilise and agree ongoing service improvement plan for an organisation, whether outsourcing or just wanting an independent review of current service being delivered to the business. - IT Health check - 'Go-to-Green' plan - Ongoing Service Improvement plan Providing cost savings/productivity enhancements to clients.

ISO/IEC 20000 standards gap analysis

risual Ltd

risual Service Delivery carry out a review of your current ITSM processes and procedures against the ISO/IEC 20000 standard and provide recommendations for improvements considering ITIL® best practices and ISO/IEC 20000 standards.

Public Service User Engagement Strategy and Tactical Consulting and Implementation

risual Ltd

Public service user channel shift, technology supporting the delivery of web based self-service functions. Providing people with the right type of access can speed up decision processes, business processes and therefore engagement. Speeding up the way people work makes them more productive which in turn drives service excellence.

Workforce Mobility Strategic and Tactical Consulting and Implementation

risual Ltd

risual has developed a unique approach to deliver a low cost, well managed compelling user experience. Assessing technology and functionality options against how they influence the flexible work style within an organisation simplifies the decision making process, identifying quickly if benefits justify cost.

Application Development Services

risual Ltd

risuals application development engagement is pleased to be able to present a full dev op offering. We can take you from UX/UI design and discussions through development all the way to support; ensuring that we support your business needs throughout the development cycle.

Mobile Application Development Services

risual Ltd

By engaging risuals mobile development dev-ops cycle you can help adapt you’re existing digital platform and transform to on-demand, on the go application adoption. Or we can help create an interconnected digital platform utilising mobile technologies to help drive a new digital platform initiative.