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24 results found

24 results found containing pentagull in All categories

  • ESB Housing Licensing

    Pentagull Ltd

    Pentagull's Housing Licensing system provides your authority with an efficient and cost effective way to manage your applications online. Designed in conjunction directly with local authorities to ensure it's fit for purpose and efficient. Our software will save you time and money allowing you to use it where it's needed.

  • ESB Education Penalty Notices

    Pentagull Ltd

    The ESB Education Penalty Notice system is built on our ESB platform that manages the issuing and payment of PCN’s relating to school absences. It allows any number of schools from within an authority or academy trust to input penalty notices into the centralised system which manages the process completely.

  • ESB Elected Members Module

    Pentagull Ltd

    Our Elected Members module brings together our Members Enquiries and Ward Funding products to create one incredibly priced one stop shop for managing these processes. Members enquiries and ward funding requests are all catered for in one place.

  • ESB Green Waste Subscriptions

    Pentagull Ltd

    A cloud software service that meets all the requirements for the management of green waste subscriptions. Strong emphasis on customer self-service, the system streamlines the renewal/enrolment process to keep staff involvement to a minimum at point of application. Additionally, we provide various integrations to back-office waste services systems if required.

  • ESB Fleet Management

    Pentagull Ltd

    ESB Fleet Management System is a cloud software service for managing every aspect of a fleet of vehicles, plant and associated assets. It’s been designed uniquely for the needs of local authority transport managers and caters specifically to the unique challenges faced by local authorities when managing an in-house fleet.

  • ESB Customer Engagement Module

    Pentagull Ltd

    Our Customer Engagement module brings together our Members Enquiries, Information Requests and Customer Feedback products to create one incredibly priced one stop shop for managing all our you customer enquiries. Complaints, compliments, comments, adults, children's, FOI, SAR, EIR, Members and Mayoral feedback are all catered for in one place.

  • ESB Customer Services CRM

    Pentagull Ltd

    ESB Customer Services is a cloud software service that readily and effectively meets your customer contact needs for managing customer demand across all channels through to service fulfilment. It provides the ability to design, deliver and scale as your requirements change, in a highly secure, robust and flexible environment.

  • ESB Blue Badges

    Pentagull Ltd

    ESB Blue Badges is a cloud software service for the management of Blue Badges. Our system facilitates enhanced efficiencies, tangible savings and improved customer satisfaction levels.

  • ESB Customer Feedback

    Pentagull Ltd

    ESB Customer Feedback system is a comprehensive system covering corporate complaints, compliments and comments as well as adult and children's services complaints. All of this is managed on one platform with customers input being automatically routed to the relevant officers.

  • ESB Anti-Social Behaviour

    Pentagull Ltd

    ESB Anti-Social Behaviour is a cloud software service that readily and effectively meets all of your needs for the handling of ASB complaints, reports, investigation activities, enforcement, prosecution and risk assessments.

  • ESB Digital Service

    Pentagull Ltd

    Built upon ESB and effectively leveraging those capabilities, the Digital Service delivers a hosted managed service for one specific service area. There are a wide range of modules available to meet different service requirements. Modules are available in standard form for direct implementation or localised through straightforward configuration.

  • ESB SEN Passenger Transport

    Pentagull Ltd

    ESB SEN Passenger Transport allows you to plan and organise your regular and one-off passenger routes and was designed in conjunction with busy local authority transport departments. Applications can also be made via a customer facing portal which routes directly to the decision makers all as part of one product.

  • ESB Gifts and Interests

    Pentagull Ltd

    The ESB Gifts and Interests register has been designed to enable the simple logging and reporting of gifts and hospitality received by employees and also personal interests employees may have in relation to their post. This is in direct accordance with Section 117 of the Local Government Act 1972.

  • ESB HWRC Booking System

    Pentagull Ltd

    ESB HWRC Booking is a cloud software service that allows your organisation to effectively manage access to your HWRC sites. The service allows for an unlimited number of sites to be included as well as the ability to manage waste streams and different vehicle types at the point of booking.

  • ESB Bulky Waste System

    Pentagull Ltd

    ESB Bulky Waste System is a cloud software service that allows organisations to effectively manage access the collection of bulky waste items across the authority. With a strong emphasis on self-service the application process is streamlined and reduces the need for staff involvement.

  • ESB Social Distancing Booking System

    Pentagull Ltd

    ESB Social Distancing Booking is a cloud software service that allows organisations to effectively manage access to a resource or a service they provide. Due to social distancing restrictions if you need to control access to a service that typically was unrestricted, then this service will meet the need.

  • ESB Elected Members Enquiries

    Pentagull Ltd

    ESB Elected Members Enquiries is a cloud software service that effectively meets all the requirements for managing councillor enquiries across the organisation, from initiating the enquiry through to resolution. ESB is a highly flexible, scalable and resilient platform that helps the public sector reduce costs and facilitate improved service.

  • Enterprise Service Builder Platform (ESB)

    Pentagull Ltd

    An AWS cloud installation of our ESB platform with a full development licence. ESB is a highly flexible, scalable and resilient platform that helps the public sector reduce costs and facilitate improved service.

  • ESB HWRC Booking and Permit System

    Pentagull Ltd

    ESB HWRC Booking and Permit System brings together our HWRC Booking and Waste Permit products to create one incredibly priced one stop shop for managing both these processes. HWRC bookings and waste permit requests are all catered for in one place.

  • ESB Information Requests

    Pentagull Ltd

    ESB Information Requests is designed to take away as much of the manual work from responding to requests as possible. From emailing customers on receipt of their requests to producing response letters ESB saves you time and money while helping you comply with your legislative requirements.

  • ESB Self-Service Module

    Pentagull Ltd

    ESB Self-Service Module is a cloud software service for the delivery of online digital transactions through the use of modern, responsive and highly configurable online forms. It also includes a number of pre built forms to deliver unrivalled value for money.

  • ESB Meeting Rooms

    Pentagull Ltd

    ESB Meeting Rooms is a cloud software service that provides the capability to manage room bookings and related resources. This intuitive system is designed to work with facilities managers to enable a unified approach to the organisation of their facilities and provides the ability to book rooms through public-facing website.

  • ESB Ward Funding

    Pentagull Ltd

    A cloud software service that meets all the requirements for the management of ward funding applications. With a strong emphasis on mobile working, the system streamlines the application process to keep input time to a minimum. Workflow that effectively manages the approval, validation and payment sub-processes within the application procedure.

  • ESB Waste Permit System

    Pentagull Ltd

    ESB Waste Permit System is a cloud software service that allows organisations to effectively manage access to HWRC sites to permitted vehicles. With a strong emphasis on self-service the application process is streamlined and reduces the need for staff involvement.