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Northgate Public Services UK Limited
NPS Risk Based Verification (RBV) allows local authorities using NPS Benefits to check information supplied by claimants for new claim and change in circumstances against a risk model to determine the likelihood of its accuracy.
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Northgate Public Services UK Limited
Citizen Access – Addresses allows local authority to populate addresses using the Post Office Address File (PAF) format.
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Northgate Public Services UK Limited
The NPS Adjudication solution is used for viewing Camera Offences. It enables Police staff to ascertain if offence details are correct before proceeding with prosecution through PentiP. It delivers core requirements, is built using the proven PentiP platform and integrates with PentiP using the Home Office approved Web Service.
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Northgate Public Services UK Limited
NPS Citizen Access – Community Forms allows local authorities to quickly and easily create bespoke on-line application forms to support enhanced self-serve.
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Northgate Public Services UK Limited
NPS Citizen Access - Revenues allows citizens and businesses to access their account information online as well as apply for items such as exemptions or discounts, or advise they would like to pay by direct debit.
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Northgate Public Services UK Limited
NPS Housing is a comprehensive and flexible integrated Housing Management solution that can be delivered via the Cloud or on-premise. NPS Housing has been designed to be used on any device, whether tablet, smartphone or PC, enabling you to access information wherever you are, at any time.
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Northgate Public Services UK Limited
Allows local authorities to instigate campaigns for information from relevant citizens and businesses, and a web site for the citizen or business to supply the information requested.
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Northgate Public Services UK Limited
NPS OptoMize is a market leading enterprise solution for diabetic eye screening. With an in-built automated pathway and specifically designed imaging tools, OptoMize minimises administration, reduces costs and enhances productivity. Tailored to meet your local needs, OptoMize is adaptable and configurable designed by clinicians for clinicians.
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SurveySparrow Inc.
SurveySparrow is an end-to-end experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by 40%.
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Northgate Public Services UK Limited
NPS CONNECT SaaS comprises POLE (Person, Object, Location and Events data) Services with core module packages which provide the following functionality: Investigation and Intelligence and Custody and Case Preparation with optional modules for Mobile, Partner Platform, Public Engagement, Property Management, Digital Asset Management, Missing Persons and Digital Evidence.
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Northgate Public Services UK Limited
NPS Revenues and Benefits is a web service, on a relational person and property database, ensuring core information is held once and shared across all relevant records. It is open for integration, with integral workflow management. It is configurable and accommodates large/small administrations and shared services.
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Northgate Public Services UK Limited
NPS ASSURE Environment Suite SaaS is a highly configurable person and property database comprising a suite of application modules which are legislatively compliant for Planning/Development Control, Building Control, Local Land Charges, Environmental Health, Licensing, Trading Standards, Waste/Cleansing Management, Private Sector Housing and Grounds Maintenance.
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Northgate Public Services UK Limited
Allows citizens to make an on-line claim for free school meals and/or clothing grants. The public web site allows a citizen, or someone on their behalf, to answer questions to determine eligibility to free school meals and/or clothing grants.
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Northgate Public Services UK Limited
NPS Duty Management provides a complete tailored solution to the growing complexities of Human Resource Management.
The solution designed to aid the planning of resources, improve efficiency and reduce risk through incorporation of configuration to manage legislative compliance and employee welfare.
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Northgate Public Services UK Limited
Allows citizens in receipt of Housing Benefit or Universal Credit to make an on-line claim for Discretionary Housing Payment. The public web site allows a citizen, or someone on their behalf, to answer questions to determine eligibility to Discretionary Housing Payments.
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Northgate Public Services UK Limited
The NPS Public Access Solution (PAS) is an efficient self-service internet solution, available 24x7, that enables members of the public to safely and securely view information relating to their Traffic Offence and that has been processed by the National PentiP Solution.
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Northgate Public Services UK Limited
NPS NHSP v2 provides Screening Managers with a fully integrated, pathway compliant management, operational and reporting toolkit to simplify the delivery of the Newborn Hearing Screening Programme.
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Northgate Public Services UK Limited
Information@Work Enterprise EDM is a HTML 5 web-based Document Management System (EDM) from Northgate Public Services (NPS). It delivers a document management service, provided as a pre-built, single, repository for all information, records and images whilst retaining the ability for administrators to configure to meet local needs.
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Northgate Public Services UK Limited
Enables authorities to create and process applications for Local Welfare Provision (LWP) administration and fulfilment under the legislative regime. Flexible framework of services for an Authority to administer the fund, maintaining management control throughout the process. The NPS Local Welfare Provision SaaS can be branded to reflect the Authority's identity.
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Northgate Public Services UK Limited
As the most experienced provider of Blue Badge systems and services, NPS has developed a new Case Management System that will administer all aspects of the blue badge process along with providing all necessary integration with the national service.
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Northgate Public Services UK Limited
The Mobile TOR solution from NPS enables Police Officers to issue traffic offence reports via a mobile device. The solution is part of the end-to-end enforcement process delivering improved processing time, improved data quality, better efficiency and supporting the HMCTS Trust Statement.
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Northgate Public Services UK Limited
Allows landlords to access relevant information about their tenants' benefit claims and detailed information about benefit payments made directly to them. They can also view letters sent to them and upload details of changes in rent.
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Northgate Public Services UK Limited
Allows citizens to make an online claim for housing benefit and/or council tax reduction as well as report a change of circumstances that may affect their entitlement.
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Business Systems (UK) Ltd
NICE inContact CXone Contact Centre Quality Management enable operations to improve the customer experience, agent experience, and internal processes.
With 30 years' worth of experience, Business Systems are the UK's leading provider in Call Recording & Quality Monitoring solutions and offer consultancy, implementation and support.
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Synthetix Limited
AI powered web forms that utilise web self-service and live chat. reduces email contact by allowing customers to self-serve or offer relevant escalation options. Ensures first time resolution by collecting all pertinent information before submission.
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Brightwire
FRED: Feedback. Respond. Evaluate. Drive engagement. Organisations are increasingly seeking to connect with customers and engage with employees to measure satisfaction. With FRED you can create tailored, branched and multi-question two-way SMS based campaigns to increase response rates. Responses are saved and can be reported on for insight and action.
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Northgate Public Services UK Limited
A complete mailroom service for both physical and electronic documents, both incoming and outgoing. Client Post is delivered to our centre where it is converted to a digital image and then transferred electronically to the relevant client environment. Service can include document storage and destruction.
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Northgate Public Services UK Limited
Evidence Manager is a comprehensive Digital Evidence Management Solution that stores digital material in a secure cloud environment. It can manage a wide variety of evidence formats including PDF, audio, video and images for police and HMPPS. Evidence Manager includes powerful and sophisticated bundling and case preparation tools.
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Brainstorm Mobile Solutions Limited
Engage Hub is a real-time journey orchestration and cross-channel communications platform delivering improved CX and operational efficiencies. Engage Hubs dedicated Agile team offers rapid journey automation and hands-on journey mapping for enterprise companies. Use cases include digital process automation, call centre optimisation, and multichannel communications.
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Synthetix Limited
AI powered web self-service that allows customers to ask questions using natural language. This reduces unnecessary contact to the organisation leaving you free to deal with customers that require human interaction, whilst improving customer experience (CX).