Search results

7 results found

7 results found containing incremental group in Cloud software in the category Customer helpdesk (service desk)

  • Legacy CRM upgrade and cloud migration to Microsoft Dynamics 365 (CRM)

    Incremental Group

    Incremental provides services to upgrade your organisation from on-premises legacy CRM to cloud based Dynamics 365 (CRM). Operating a legacy CRM system brings several risks to your organisation. Migrate and upgrade your organisation from a legacy, dated CRM system to a modern cloud-based CRM system – Microsoft Dynamics 365.

  • Microsoft Dynamics 365 Online Portal for Cloud Self Service

    Incremental Group

    Incremental offers the build and implementation of Microsoft Dynamics 365 online portals and bespoke cloud developments. Online portals are designed to maximise return on investment for your organisation through the implementation of cloud web portals which enable citizens, suppliers, employees and members to self-serve via self-service online web portals.

  • Microsoft Dynamics 365 Customer Insights

    Incremental Group

    Incremental’s Dynamics 365 Customer Insights service helps organisations build a deeper understanding of their citizen contacts and customers. Connect data from various transactional, behavioural, and observational sources to create a 360-degree citizen or customer view. Use these insights to drive customer-centric experiences and processes.

  • Microsoft Dynamics 365 Customer Service Package

    Incremental Group

    Incremental’s Microsoft Customer Service Package is a complete delivery approach delivering all the core functionality needed to optimise the customer service function. Covering call centre, managing queries, operational actions, complaints and case management, Microsoft Dynamics 365 Customer Service streamlines data and provides unified technology to deliver seamless, personalised customer experiences.

  • Microsoft Dynamics 365 Sales Package

    Incremental Group

    Incremental’s Dynamics 365 Sales Package is a complete delivery approach delivering all the core functionality needed to optimise your sales or business development function. The Dynamics 365 Sales Package will get you up and running quickly. Dynamics 365 Sales streamlines data and provides unified technology to deliver seamless, personalised processes.

  • Customer Relationship Management (CRM)

    Incremental Group

    Microsoft Dynamics 365 for Customer Engagement (CRM) is Microsoft's CRM solution and was formerly known as Dynamics CRM. Dynamics 365 for Customer Engagement (CRM) includes Sales, Marketing, Customer Service, Field Service and Project Service Automation (PSA).

  • Citizen and Membership Engagement with Microsoft Dynamics 365

    Incremental Group

    Microsoft Dynamics 365 provides market leading citizen engagement and member management. Dynamics 365 enables you to provide citizen and member portals, case management, self-service portals and a modern helpdesk. Optimise the experience you provide for citizen engagement and member management with a modern customer experience and CRM packaged solution.