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3 results found containing digital360 in Cloud software
Civica UK Limited
Digital360 Contact Management is a powerful CRM solution providing digitally assisted service to handle customer contact. Digital360 Contact Management can be deployed on any device, providing council employees with a holistic view of the customer and associated line-of-business systems, enabling customer requests to be efficiently resolved at first-point of contact.
Civica Digital360 EDM is a scalable browser based solution to efficiently and securely manage document and data lifecycle. EDM’s powerful automation and workflow transforms delivery of core services by reducing administration, automating and streamlining business processes and provides integration capabilities whilst achieving agile ways of working, delivering savings and efficiencies.
Digital360 Portal is a responsive citizen portal designed for local authorities to empower their customers to interact online 24/7. A cost effective self-service provision shifts enquiries and transactions online, streamlines activities and facilitates true end-to-end digital service delivery going beyond channel shift; driving efficiency savings fully supporting your digital strategy.