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42 results found

42 results found containing cti digital in All categories

  • Digital Marketing

    CTI Digital

    Digital Marketing Services covering SEO, PPC, Email Marketing, Data & Insights, Content & Copywriting as well as campaign strategy, management and training,

  • Umbraco CMS Development

    CTI Digital

    Umbraco 8 website and headless platform development for all requirements such as website and intranet. Integrated data solutions such as CRMs such as Dynamics365 & Salesforce, Marketing campaigns, data insights and reporting. Secure, GDPR compliant data and form capture with email marketing integrations to MailChimp, DotDigital and more

  • BigCommerce Ecommerce Store

    CTI Digital

    Plan, Design, and Build a BigCommerce, BigCommerce Enterprise, Ecommerce online store. Migrate, Upgrade from End of life Magento Community or Enterprise Edition or Shopify. Back office integrations with ERP, CRM and Account systems. WCAG accessibility, PCI compliant. Mobile first responsive, portal, international, multi-site, webshop, marketplace, online payment.

  • Scalable Umbraco Hosting

    CTI Digital

    Scalable Umbraco 7 & 8 Hosting for all Umbraco platforms including website and intranet. Migrate to a cloud Microsoft Azure managed service includes monitoring, support SLA, maintenance, and backups. Configure high availability / high performance with load balancers, CDN and advanced cache for business-critical services.

  • Shopify Ecommerce Store

    CTI Digital

    Plan, Design, and Build a Shopify, Shopify Plus, Ecommerce online store. Migrate, Upgrade from End of life Magento Community or Enterprise Edition to Shopify. Back office integrations with ERP, CRM and Account systems. WCAG accessibility, PCI compliant. Mobile first responsive, portal, international, multi-site, webshop, marketplace, online payment.

  • Umbraco Support

    CTI Digital

    Scalable Umbraco 7 & 8 Hosting for all Umbraco platforms including website and intranet. Migrate to a cloud Microsoft Azure managed service includes monitoring, support SLA, maintenance, and backups. Configure high availability / high performance with load balancers, CDN and advanced cache for business-critical services.

  • Drupal Support

    CTI Digital

    Scalable Drupal 7, 8 & 9 Hosting and support for all Drupal platforms including website and intranet. Migrate to cloud Amazon Web Services AWS managed service includes monitoring, support SLA, maintenance, and backups. Configure high availability / high performance with load balancers, CDN and advanced cache for business-critical services.

  • Shopify Support

    CTI Digital

    Plan, Design, and Build a Shopify, Shopify Plus, Ecommerce online store. Migrate, Upgrade from End of life Magento Community or Enterprise Edition to Shopify. Back office integrations with ERP, CRM and Account systems. WCAG accessibility, PCI compliant. Mobile first responsive, portal, international, multi-site, webshop, marketplace, online payment.

  • Drupal Content Management System

    CTI Digital

    Drupal 8 & 9 website and headless platform development for all requirements such as website and intranet. Integrated data solutions such as CRMs such as Dynamics365 & Salesforce, Marketing campaigns, data insights and reporting. Secure, GDPR compliant data and form capture with email marketing integrations to MailChimp, DotDigital and more.

  • Headless CMS and Microservices

    CTI Digital

    This service is aimed at organisations looking to decouple websites and services away from traditional single platform systems to a more nimble, efficient and responsive Headless CMS with microservices to extend and integrate Council, Government and healthcare services for example.

  • BigCommerce Support

    CTI Digital

    Plan, Design, and Build a BigCommerce, BigCommerce Enterprise, Ecommerce online store. Migrate, Upgrade from End of life Magento Community or Enterprise Edition or Shopify. Back office integrations with ERP, CRM and Account systems. WCAG accessibility, PCI compliant. Mobile first responsive, portal, international, multi-site, webshop, marketplace, online payment.

  • Scalable Magento Hosting

    CTI Digital

    Scalable Magento 2 Hosting for Magento Open Source / Community or Enterprise / Commerce. Migrate to cloud Amazon Web Services AWS managed service includes monitoring, support SLA, maintenance, and backups. Configure high availability / high performance with load balancers, CDN and advanced cache for business-critical services.

  • Magento 2 Support

    CTI Digital

    Scalable Magento 2 Hosting for Magento Open Source / Community or Enterprise / Commerce. Migrate to cloud Amazon Web Services AWS managed service includes monitoring, support SLA, maintenance, and backups. Configure high availability / high performance with load balancers, CDN and advanced cache for business-critical services.

  • Scalable Drupal Hosting

    CTI Digital

    Scalable Drupal 7 & 8 Hosting for all Drupal platforms including website and intranet. Migrate to cloud Amazon Web Services AWS managed service includes monitoring, support SLA, maintenance, and backups. Configure high availability / high performance with load balancers, CDN and advanced cache for business-critical services.

  • Magento 2 Ecommerce Store

    CTI Digital

    Plan, Design, and Build a Magento 2 Commerce, Open Source License Ecommerce online store. Migrate, Upgrade from End of life Magento Community or Enterprise Edition to Magento2. Back office integrations with ERP, CRM and Account systems. WCAG accessibility, PCI compliant. Mobile first responsive, portal, international, multi-site, webshop, marketplace, online payment.

  • Digital Contact Centre and Service Centre Design and Optimisation

    Deloitte LLP

    Deloitte assists buyers designing contact centre and digital service centre operations in line with a cloud and digital strategy. We support the selection, planning and delivery of cloud services for contact centre functions including: CRM, WFM, CTI, quality management and case management. Products include Salesforce, Verint, Oracle, SAP, Avaya, Genesys.

  • GDS Agile Project Delivery Management

    CTI Digital

    GDS Agile project delivery enables organisations to innovate and respond quickly to evolving user needs and requirements. Undertaking a phased approach to any project allows you to focus on understanding user needs & goals with a prototype (Alpha), perform user testing and refinement/validation (Beta) before full scale launch.

  • User Research and User Experience

    CTI Digital

    Our UX and User testing service is a complete offering including UX Design, User testing, evaluation and iterative improvements all run from our purpose built lab

  • JAGGAER ONE Source-to-Contract (S2C)

    BravoSolution UK Limited

    JAGGAER ONE offers a comprehensive Source-to-Contract (S2C) suite including Spend Analytics, Savings & Category Management, Supplier Management, Project Management, Sourcing and Contract Management, plus extensive supporting features and optional integration with JAGGAER ONE P2P. JAGGAER (via our BravoSolution subsidiary) have delivered our hosted/managed service to UK Public Sector since 2005.

  • CCaaS (Contact Centre as a service)

    GLOBAL 4 COMMUNICATIONS LIMITED

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

  • Insight 8x8 Contact Centre

    Insight

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omni-channel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integrations.

  • Fusion - 8x8 Managed Cloud Contact Centre Service

    Charterhouse Voice & Data

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omni-channel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integrations.

  • 8x8 CCaaS (Contact Centre as a service)

    Softcat Limited

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

  • CDW 8x8 Contact Centre

    CDW Limited

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omni-channel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integrations.

  • Cloud Contact Centre

    Opus Telecoms

    Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.

  • Contact Centre

    Amillan Ltd

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omni-channel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integrations.

  • CDW 8x8 CCaaS (Contact Centre as a service)

    CDW Limited

    8x8’s contact centre as a service (X Series 5 to 8). Telephony/UC Contact for superior customer service. Compatible with any telephony service. Multi-channel. Includes customer speech-analytics, skills-based routing, enhanced IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, flexible training. Call recording. Open APIs CRM integration.

  • Fusion - 8x8 Managed Contact Centre Service

    Charterhouse Voice & Data

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

  • Contact Centre

    Opus Telecoms

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

  • CCaaS (Contact Centre as a service)

    Amillan Ltd

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.