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3 results found containing cloudoko in Cloud software in the category Customer relationship management (CRM)
Cloudoko Bookings can help accelerate your “digital by default” channel shift strategy by allowing your customers to book appointments online. The service can handle employee, resource and team bookings that have complex diaries and working patterns. Meanwhile it simultaneously ensures that your CRM / Contact Centre stays in the loop.
Cloudoko Forms is a design and runtime platform for delivering powerful, accessible and responsive forms to be used standalone or embedded in your website pages. This service takes care of the complex integration required to store completed forms in your Customer Relationship Management (CRM) system or other data store.
Cloudoko Hub enables access to a single customer record. It helps your organisation improve its customer service by employing “Connectors” to back-office APIs to retrieve their records and present them in a unified view consumable by your website or CRM. The service works in conjunction with Cloudoko Forms.