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50 results found containing arcus global in Cloud software

  • Arcus Gazetteer

    Arcus Global Limited

    The Arcus Gazetteer provides the ability to manage the local land and property gazetteer. Data is held in a BS7666 compliant format providing the ability to import and export data on a regular basis. Tools allow for the management of data on either an individual record or bulk basis.

  • Arcus Staff Hub

    Arcus Global Limited

    Use Arcus Staff Hub as a central point or intranet for your organisation. Arcus Staff Hub extends your other Arcus systems to all your staff in a focused user experience. Providing self service, internal information sharing, announcements, guided processes and collaboration in a secure widely accessible, high availability environment.

  • Arcus Enforcements

    Arcus Global Limited

    Arcus Enforcements is a cloud based, mobile-by-default, all-in-one solution for local authority Housing enforcement officers. Arcus Enforcements helps housing teams do their jobs efficiently and effectively with flexible workflows for housing complaints, inspections, enforcement and prosecution with the creation of related follow-on processes. The system is mobile responsive by default.

  • Arcus Pest Control

    Arcus Global Limited

    Arcus Pest Control is a cloud based, mobile-by-default, all-in-one solution for local authority pest control officers. Arcus Pest Control helps teams do their jobs efficiently and effectively with flexible workflows for the handling of complaints, reports, contracts, enforcement, treatment, and creation of related follow-on processes.

  • Arcus Anti Social Behaviour

    Arcus Global Limited

    Arcus Anti Social Behaviour is a cloud based, mobile-by-default, all-in-one solution for local authority ASB officers. Arcus ASB helps teams do their jobs efficiently and effectively with flexible workflows for the handling of Anti Social Behaviour complaints, reports, investigation activities, enforcement, prosecution and creation of related follow-on processes.

  • Arcus Licensing

    Arcus Global Limited

    Arcus Licensing is a flexible and intuitive cloud-based solution developed in partnership with Local Authorities. It helps licensing teams in tracking application status and by managing workload including on-line licence applications, enquiries, and enforcement. A workflow engine ensures that officer and team caseload can be easily viewed and managed.

  • Arcus Land Charges

    Arcus Global Limited

    Arcus Land Charges has been developed in partnership with Land Charge services across the UK achieving NLIS Level 3 compliance. Searches may be processed manually, spatially, textually or a hybrid of all methods. Dashboards provide a clear visual representation of outstanding searches, market share and KPIs.

  • Arcus Pollution Control

    Arcus Global Limited

    Arcus Pollution Control is a fully integrated, mobile by default, cloud-based solution. It enables environmental protection and pollution control teams to manage all aspects of their work including permit applications, monitoring, enquiries and enforcement, though re-usable core components such as workflow, automated alerts and integrated reporting and dashboard functionality.

  • Arcus Waste Management

    Arcus Global Limited

    Arcus Waste Management has been built on the Salesforce.com Platform, delivering scalable and secure Cloud services. Provides waste collection teams with real-time information and details of extra tasks. Enables citizens and businesses to self-serve for waste services such as report issues and receive up to date notifications about services.

  • Arcus Disabled Facilities Grants

    Arcus Global Limited

    Arcus Disabled Facilities Grants is a scalable, responsive cloud solution. It enables Private Sector Housing teams to manage all aspects of their work including application, validation, and processing of grant and loan applications through reusable core components such as workflow and alerts for management of finance, contractors and inspections.

  • Arcus Health and Safety

    Arcus Global Limited

    Arcus Health and Safety is a cloud based, mobile-by-default, all-in-one solution for local authority health and safety officers. Developed in partnership with local authorities across the UK. With intelligent workload management including the handling of enquiries, registrations, inspections, risk assessments and follow-on processes.

  • Arcus Symbee Connect

    Arcus Global Limited

    Symbee Connect is a Global Contact Center Solution that integrates directly with Amazon Connect providing Enterprise OmniChannel features that supports Voice (In/Out/Direct Agent), Callback, Preview Dial, Email, WebChat, SMS/MMS, Social Messaging and OmniChannel Reporting. Other features included Headset Integration, Supervisor, Voicemail, Presence, Agent Stats, Work Codes and CRM Integration.

  • Arcus Planning

    Arcus Global Limited

    Arcus Planning aids Local Authorities to manage activities within the Planning Service: Planning Applications, Planning Notifications, Planning Enforcements, Appeals, Listed Buildings and Heritage Assets, Tree Preservation Orders, Planning Obligations. Arcus Planning offers a full end-to-end digital solution for all of these areas from submissions, through validation, consultation, publishing and collaboration.

  • Arcus Answer Alexa Skills

    Arcus Global Limited

    Arcus Answer Alexa Skills for the Amazon Echo provides solutions for echo voice-based interaction. Arcus can assist with skill development and approval, third-party solution integration and ongoing development and support. Alexa skills can also be delivered alongside Arcus Answer on the telephone and Web chat, enabling an automated multichannel approach.

  • Arcus Cloud Contact Centre

    Arcus Global Limited

    Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other products such as Arcus Answer and the Arcus Automated Dialler.

  • Arcus HMO

    Arcus Global Limited

    Enables local authorities to manage all private sector housing licensing activities across mandatory and additional HMO Licensing schemes and selective licensing. Offering self-service application processes, online forms with payment integration and evidence upload. Officers prioritise work, use mobile-ready forms, perform HHSRS risk assessments, automatically create notices using templates.

  • Arcus Private Water Supplies

    Arcus Global Limited

    Arcus Private water Supplies is a cloud based, mobile-by-default, all-in-one solution for local authority PWS officers. Arcus PWS helps teams do their jobs efficiently with flexible workflows for the handling of water supplies, related sampling activities, carry out complaint investigations, enforcement and creation of related follow-on processes.

  • Arcus Salesforce Central Government CRM

    Arcus Global Limited

    The Arcus Central Government CRM builds on the industry leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of central government. This includes enhanced views of citizens, businesses, addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

  • Arcus HHSRS

    Arcus Global Limited

    Enables local authorities to record and manage assessments under the Housing Health and Safety Rating System including: * Recording inspection details and assessment details * Record hazards, evidence, classes of harm and likelihood, and calculate ratings and categories * Create notices and enforcement actions and track remediation and rescoring

  • Arcus Salesforce Local Government CRM

    Arcus Global Limited

    The Arcus local government CRM builds on the industry leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

  • Arcus Answer

    Arcus Global Limited

    Arcus Answer triages and deflect calls for your organisation 24/7. Leveraging natural language processing based on Amazon Alexa technology. Fast to deploy, it responds to common questions with pre-approved answers. It scales seamlessly, reduces call queues, and forwards complex calls to agents to resolve; improving both customer and staff satisfaction.

  • Arcus Tableau Server Management Add On

    Arcus Global Limited

    The Arcus Tableau Server Management Add-on makes it easier to run large, mission-critical Tableau Server deployments. With Arcus Server Management Add-on, you can react quickly to the changing needs of your business and save time by streamlining the management process. Able to manage data at OFFICIAL and OFFICIAL SENSITIVE classifications.

  • Arcus Trading Standards

    Arcus Global Limited

    Arcus Trading Standards is a scalable, responsive cloud solution. It enables Trading Standards practitioners to manage all aspects of their work including investigations, monitoring and enforcement through reusable core components such as workflow and alerts for managing inspections, providing advice, recording investigations and managing evidence.

  • Arcus Food Hygiene

    Arcus Global Limited

    Arcus Food Hygiene is for local authority Food Hygiene Officers, a cloud based, mobile-by-default, all-in-one solution. Workflow built into the software alerts officers of upcoming, urgent and overdue tasks to enable them to easily manage their caseload and respond appropriately to urgent requests.

  • Arcus Regulatory Services

    Arcus Global Limited

    Arcus Regulatory Services is a flexible and intuitive cloud-based solution for Environmental Health, Trading Standards, Private Sector Housing and Licensing teams to work efficiently and effectively. Online portals assist in supporting self-service and commercialisation of services agendas. The system is mobile responsive by default.

  • Arcus Government Pack

    Arcus Global Limited

    Arcus Government Pack supports central and local government organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.

  • Arcus Fire Safety

    Arcus Global Limited

    Arcus Fire Safety is a scalable, responsive cloud solution that is mobile by default. It provides Fire Safety officers with innovative tools for fire prevention and protection departments, and a level of flexibility so that it can adapt to the ever-changing needs of modern emergency services.

  • Arcus Building Control

    Arcus Global Limited

    Arcus Building Control is built in partnership with Building Control teams across the UK using the Salesforce platform. The solution provides for both application processing and for the wider needs of the service, including performance management and, uniquely, marketing of the service, supporting both client retention and increasing market share.

  • Arcus Selective Licensing

    Arcus Global Limited

    Arcus Selective Licensing offers a comprehensive end-to-end process with self-service processes, where applicants complete an online form with convenient payment integration and evidence upload. Selective Licensing zones are stored against addresses. Officers can prioritise work, use mobile-ready inspection forms, perform HHSRS risk assessments, and automatically create notices using templates.

  • Arcus Taxi Licensing

    Arcus Global Limited

    Arcus Taxi Licensing is a flexible and intuitive cloud-based solution for managing all taxi licensing activities. Licensing teams can track application status and a workflow engine ensures that officer and team caseload can be easily viewed and managed with on-line licence applications to assist in supporting self-service, enquiries, and enforcement.