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53 results found containing arcus global in Cloud software

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53 results found

Arcus Report It

Arcus Global Limited

Arcus Report It allows residents to report information to the council as either a case or process. It offers the resident or member of council staff to enter a postcode, street or pin in map to record location and provide basic information about the reported issue. Photo uploads are supported.

Arcus Built Environment

Arcus Global Limited

Arcus Built Environment aids UK LA's manage all activities related to a development. Product family includes Planning, Building Control, Land Charges, Enforcements and Appeals. Built on salesforce.com platform and created in partnership with UK Authorities. It offers a full end to end digital solution. Including submissions, consultations, publishing and collaboration.

Arcus Symbee Connect

Arcus Global Limited

Symbee Connect is a Global Contact Center Solution that integrates directly with Amazon Connect providing Enterprise OmniChannel features that supports Voice (In/Out/Direct Agent), Callback, Preview Dial, Email, WebChat, SMS/MMS, Social Messaging and OmniChannel Reporting. Other features included Headset Integration, Supervisor, Voicemail, Presence, Agent Stats, Work Codes and CRM Integration.

Arcus Notices

Arcus Global Limited

Arcus Notices is a flexible and intuitive cloud based solution developed in partnership with local authorities across the UK. Arcus Notices helps enforcement teams do their jobs efficiently and effectively with intelligent workload management including the handling of notice issue, review / revoke processes, consultations and related communications.

Arcus Samples

Arcus Global Limited

Arcus Samples is a flexible and intuitive cloud based solution developed in partnership with local authorities across the UK. Arcus Samples helps sampling and inspection teams do their jobs efficiently and effectively with flexible workflows for the handling of sampling activities, results recording, reporting and creation of related follow-on processes.

Arcus Prosecutions

Arcus Global Limited

Arcus Prosecutions is a flexible, intuitive cloud-based solution developed in partnership with local authorities across the UK. Arcus Prosecutions helps regulatory service and enforcement teams do their jobs efficiently and effectively with intelligent workload management including the handling of Prosecutions, evidence gathering, hearing processes and generation of related communications.

Arcus Answer Alexa Skills

Arcus Global Limited

Arcus Answer Alexa Skills for the Amazon Echo provides solutions for echo voice-based interaction. Arcus can assist with skill development and approval, third-party solution integration and ongoing development and support. Alexa skills can also be delivered alongside Arcus Answer on the telephone and Web chat, enabling an automated multichannel approach.

Arcus Planning

Arcus Global Limited

Arcus Planning aids UK Local Authorities manage all activities related to the development including:Planning Applications;Pre Application Advice;Planning Enforcements; Notices Appeals;Listed Buildings and Heritage Assets;Tree Preservation Orders Arcus Planning offers a full end-to-end digital solution for all of these areas from submissions, through consultation, publishing and collaboration.

Arcus Taxi Licensing

Arcus Global Limited

Arcus Taxi Licensing enables Authorities to manage all activities around taxi licences regulated: Hackney Carriage; Driver Licensing; Private Hire; Driver; Operators Licensing. Manages: application process, submission through consultation, decision and issuing of a licence. Once a licence has been issued Arcus Licensing handles the ongoing monitoring, enforcement and subsequent renewal.

Arcus Pest Control

Arcus Global Limited

Arcus Pest Control is a flexible and intuitive cloud based solution developed in partnership with local authorities across the UK. Arcus Pest Control helps teams do their jobs efficiently and effectively with flexible workflows for the handling of complaints, reports, investigation activities, enforcement, treatment and creation of related follow-on processes.

Arcus Private Water Supplies

Arcus Global Limited

Arcus Private Water Supplies is a flexible and responsive cloud based solution developed in partnership with UK local authorities. Arcus PWS helps teams do their jobs efficiently with flexible workflows for the handling of water supplies, related sampling activities, carry out complaint investigations, enforcement and creation of related follow-on processes.

Arcus Central Government CRM

Arcus Global Limited

The Arcus Central Government CRM builds on the industry-leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of the central government. This includes enhanced views of citizens ( contacts) addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Arcus Anti Social Behaviour

Arcus Global Limited

Arcus Antisocial Behaviour is a flexible and intuitive cloud based solution developed in partnership with local authorities across the UK. Arcus ASB helps teams do their jobs efficiently and effectively with flexible workflows for the handling of ASB complaints, reports, investigation activities, enforcement, prosecution and creation of related follow-on processes.

Arcus Local Government CRM

Arcus Global Limited

The Arcus local government CRM builds on the industry leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Arcus NHS (National Health Service) CRM

Arcus Global Limited

The Arcus NHS CRM builds on the industry-leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of NHS establishments. This includes enhanced views of individuals (contacts) and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Arcus Higher and Further Education CRM

Arcus Global Limited

The Arcus Education CRM builds on the industry-leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens (contacts) and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Arcus RSL (Registered Social Landlords) CRM

Arcus Global Limited

The Arcus RSL CRM builds on the industry-leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of Registered Social Landlords. This includes enhanced views of citizens (contacts) and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Arcus Gazetteer

Arcus Global Limited

The Arcus Gazetteer provides the ability to manage the local land and property gazetteer. Data is held in a BS7666 compliant format providing the ability to import and export data on a regular basis. Tools allow for the management of data on either an individual record or bulk basis.

Arcus Licensing

Arcus Global Limited

Arcus Licensing is a flexible and intuitive cloud-based solution developed in partnership with Local Authorities. It helps licensing teams in tracking application status and by managing workload including on-line licence applications, enquiries and enforcement. A workflow engine ensures that officer and team caseload can be easily viewed and managed.

Arcus Answer

Arcus Global Limited

Arcus Answer triages and deflect calls for your organisation 24/7. Leveraging natural language processing based on Amazon Alexa technology. Fast to deploy, it responds to common questions with pre-approved answers. It scales seamlessly, reduces call queues, and forwards complex calls to agents to resolve; mproving both customer and staff satisfaction.

Arcus Enforcements

Arcus Global Limited

Arcus Enforcements enables inspections actions and notices to be created simply and efficiently. Interactive inspection forms capture photographs, deficiencies and hazards room-by-room on site, working online/offline it syncs with the office when connection is re-established. Hazards are assessed using the HHSRH risk calculator merge data into the notice templates automatically.

Arcus Answer Chat

Arcus Global Limited

Arcus Answer Chat offers the configuration and support of web chatbot solutions to help resolve questions for your online customers 24/7. Leveraging conversational language processing based on Amazon Alexa technology, it reduces load on your contact centre and improves customer service.

Arcus Fire Safety

Arcus Global Limited

Arcus Fire Safety is a fully integrated mobile by default cloud-based Fire Safety solution that provides innovative tools for fire prevention and protection departments and a level of flexibility so that it can adapt with the ever-changing needs of a modern emergency service.

Arcus Trading Standards

Arcus Global Limited

Arcus Trading Standards is a scalable, responsive cloud solution. It enables Trading Standard's practitioners to manage all aspects of their work including investigations, monitoring and enforcement through reusable core components such as workflow and alerts for managing inspections, providing advice, recording investigations and managing evidence.

Arcus Building Control

Arcus Global Limited

Arcus Building Control is built in partnership with Building Control teams across the UK using the Salesforce platform. The solution provides both application processing and the wider needs of the service including, uniquely, marketing of the service and performance management. Supporting increased market share and client retention.

Arcus Food Hygiene

Arcus Global Limited

Arcus Food Hygiene is for local authority Food Hygiene Officers, a cloud-based, mobile-by-default, all-in-one solution. Workflow built into the software alerts officers of upcoming, urgent and overdue tasks to enable them to easily manage their caseload and respond appropriately to urgent requests.

Arcus Regulatory Services

Arcus Global Limited

Arcus Regulatory Services is a flexible and intuitive cloud based solution for Environmental Health, Trading Standards, Private Sector Housing and Licensing teams to work efficiently and effectively. Online portals assist in supporting self-service and commercialisation of services agendas. The system is mobile response bt default.

Arcus Staff Hub

Arcus Global Limited

Arcus Staff Hub, a portal for all council officers to access information, collaborate and submit internally related service requests. Submitted as case management; handled from one place. Facilitates management of staff, assets, performance and recruitment. ICT service desk app provides catalogue of incident, service request’s and asset management; readily configurable.

Arcus Pollution Control

Arcus Global Limited

Arcus Pollution Control is a fully integrated, mobile by default, cloud-based solution. It enables environmental protection and pollution control teams to manage all aspects of their work including permit applications, monitoring, enquiries and enforcement, though re-usable core components such as workflow, automated alerts and integrated reporting and dashboard functionality.

Arcus Waste Management

Arcus Global Limited

Arcus Waste Management has been built on the Salesforce.com Platform, delivering scalable and secure Cloud services. Provides waste collection teams with real time information and details of extra tasks. Enables citizens and businesses to self-serve for waste services such as report issues and receive up to date notifications about services.

Arcus Land Charges

Arcus Global Limited

Arcus Land Charges has been developed in partnership with Land Charge services across the UK. Using the solution, you can manage the Local Land Charge Register and process searches through automation or departmental interaction. Search replies may be produced by a variety of media including hardcopy, electronic or via email.

Arcus HMO Licensing

Arcus Global Limited

Arcus Housing Licensing enables local authorities to manage all private sector housing licensing activities across mandatory/additional HMO Licensing schemes and selective licensing. Offering self-service processes, online forms with payment integration and evidence upload. Officers prioritise work, use mobile-ready online/offline forms, perform HHSRS risk assessments, automatically create notices using templates.

Arcus Private Sector Housing

Arcus Global Limited

Arcus Private Sector Housing includes Grants, Loans, Complaints and Enforcements including financial management and schedule of works. Locally configurable to add other types of assistance available. Complaints and Enforcements includes configurable process flow and fully mobile HHSRS risk assessment and notices or prosecution.

Arcus AWS Management Portal

Arcus Global Limited

The Arcus AWS management portal provides a centralised view of your AWS accounts. It lets you quickly see account spend, set email alerts and report on usage. It enables you to buy AWS services in GBP using invoices, rather than a credit card.

Arcus Selective Licensing

Arcus Global Limited

Arcus Selective Licensing offers a comprehensive end-to-end process with self-service processes, where applicants complete an online form with convenient payment integration and evidence upload. Selective Licensing zones are stored against addresses. Officers can prioritise work, use mobile-ready online/offline inspection forms, perform HHSRS risk assessments, and automatically create notices using templates.

Arcus Disabled Facilities Grants

Arcus Global Limited

Arcus Disabled Facilities Grants enables local authorities to efficiently and effectively manage all disabled facilities grants activities, through a responsive browser interface, including: Application, validation and processing of grant and loan applications Inspections and Assessment including HHSRS assessments Schedules of works Contractor management Financial management

Arcus Health and Safety

Arcus Global Limited

Arcus Health and Safety is a cloud based, mobile-by-default, all-in-one solution for local authority health and safety officers. Developed in partnership with local authorities across the UK. With intelligent workload management including the handling of enquiries, registrations, inspections, risk assessments and follow-on processes.

Arcus Answer Bin Line

Arcus Global Limited

Arcus Answer Bin Line responds to calls for high volume local authority bin enquiries including “when is my bin being emptied” and “my bin has been missed” 24/7. Leveraging natural language processing using Amazon Alexa technology, it reduces the load on Agents, scales dynamically and integrates with your existing telephony.

Arcus Garden Waste (Green Waste)

Arcus Global Limited

Arcus Building Control is built in partnership with Building Control teams across the UK using the Salesforce platform. The solution provides both application processing and the wider needs of the service including, uniquely, marketing of the service and performance management. Supporting increased market share and client retention.

Arcus Housing Health and safety Rating System (HHSRS)

Arcus Global Limited

Arcus HHSRS enables local authorities to record and manage assessments under the Housing Health and Safety Rating System including: Recording inspection details and assessment details Record hazards, evidence, classes of harm and likelihood, and calculate ratings and categories Create notices and enforcement actions and track remediation and rescoring.

Arcus Amazon Route 53

Arcus Global Limited

Amazon Route 53 is a highly available and scalable cloud Domain Name System web service, giving developers and businesses a reliable, cost effective way to route users to Internet applications by translating names (e.g. www.example.com) into numeric IP addresses (e.g. 192.0.2.1) that computers use to connect to each other. https://aws.amazon.com/route53/

Arcus CloudCauseway

Arcus Global Limited

Provides a fully managed service that shares data securely between your internal applications and trusted external, including Cloud-based, systems. It enables self-service portals, mobile applications and integrations between legacy applications and customer relationship management systems. Cloud Causeway routes and manages HTTP and HTTPS traffic between private and public networks.

Arcus Amazon Chime

Arcus Global Limited

Amazon Chime is a secure, real-time, unified communications service that transforms meetings by making them more efficient and easier to conduct. The service delivers high-quality audio and video through an application that is easy to use and stays in sync across all of your devices.https://aws.amazon.com/chime/

Arcus Amazon WorkMail

Arcus Global Limited

Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email clients. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using Microsoft Outlook, their web browser, or their native iOS and Android email applications. https://aws.amazon.com/workmail/

Arcus Amazon WorkSpaces

Arcus Global Limited

Amazon WorkSpaces is a managed desktop computing service in the cloud. Using Amazon WorkSpaces allows you to easily provision cloud-based desktops and provide users access to the documents, applications, and resources they need from any supported device. https://aws.amazon.com/workspaces/

Arcus AWS Marketplace

Arcus Global Limited

AWS Marketplace is an online store that helps customers find, buy, and immediately start using software and services needed to build products and run businesses. It complements programs like the Amazon Partner Network and is another example of AWS’s commitment to growing a strong ecosystem of software/ solution partners. https://aws.amazon.com/marketplace/

Arcus Amazon WorkDocs

Arcus Global Limited

Amazon WorkDocs is a fully managed, secure enterprise storage and sharing service with strong administrative controls and feedback capabilities that improve user productivity. https://aws.amazon.com/workdocs/

Arcus Amazon Connect

Arcus Global Limited

Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

Arcus Alexa for Business

Arcus Global Limited

With Alexa for Business, you can use the Alexa you know as an intelligent assistant to stay organized and focus on the work that matters. Alexa for Business includes the tools and controls that administrators need to deploy and manage shared Alexa devices, skills, and users at scale.

Arcus Amazon AppStream 2.0

Arcus Global Limited

Amazon AppStream 2.0 is a fully managed, secure application streaming service that allows customers to stream desktop applications from AWS to any device, without rewriting them. AppStream 2.0 provides users with instant-on access to the applications they need, and a responsive, fluid user experience running in an HTML5 web browser.https://aws.amazon.com/appstream2/resources/

Arcus Digital Service Hub - MyAccount

Arcus Global Limited

A single, secure, scalable portal which citizens and businesses can self-serve to access host of service areas for information, to report, apply, book, pay. Provides a single authority engagement channel/lowers the cost to transact. Includes; Council Tax, Business Rates; Benefits, Housing, Waste, Democratic Services, Planning, Building Control, Environmental Health, Licensing.

Arcus Amazon WorkSpaces Application Manager

Arcus Global Limited

Amazon WorkSpaces Application Manager (Amazon WAM) offers a fast, flexible, and secure way for you to deploy and manage applications for Amazon WorkSpaces. Amazon WAM accelerates software deployment, upgrades, patching, and retirement by packaging Microsoft Windows desktop applications into virtualized application containers.

Arcus Answer University Clearing Line

Arcus Global Limited

The University Clearing Line answers calls for seasonal high-volume calls such as “how many UCAS points do I need” and “what courses are available” 24/7. Leveraging natural language processing using Amazon Alexa technology, it reduces the load on Agents, scales dynamically and integrates with your existing telephony.