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9 results found

9 results found containing Unifii in All categories

  • ServiceNow Consultancy as a Service

    Unifii Ltd

    Consultancy as a Service provides access to experienced ServiceNow and Service Management specialists through core advisory or configuration Services such as Architecture, Advisory, Compliance, Data Analysis, Enhancements, Performance, Roadmaps and ServiceNow Training. Service provided as a blended rate, based on our SFIA rate card

  • ServiceNow Managed Service

    Unifii Ltd

    ServiceNow 2nd&3rd line support plus minor enhancement work delivered by a highly experienced client-side team. On-demand support for bug fixes, defect remediation or small scale, agreed-outcome projects to optimise your ServiceNow instance. Includes Incident resolution, Problem RCA, bulk data load and configuration/code/integration investigations and resolutions. Knowledge Transfer can be included.

  • ServiceNow Implementation

    Unifii Ltd

    Client specific ServiceNow process implementation by a highly experienced, client-side team that takes responsibility for end-to-end delivery. This is not a ‘quick start’, rather full-scope delivery of client tailored processes into production. End-to-end delivery expertise coupled with transition management experience ensures maximised value with minimised risk.

  • TalkDesk Call Center Software

    Unifii Ltd

    Talkdesk is a cloud-native Omnichannel, AI driven contact centre platform for call centres and service desks. Talkdesk supports 60+ out the box integrations including ServiceNow, an industry-leading Salesforce integration, as well as an AppConnect marketplace with one-click installs of best-of-breed apps, and an open API to connect to other applications.

  • ServiceNow Licensing Partner

    Unifii Ltd

    ServiceNow licence reseller service and ongoing support to ensure customers drive maximum value from their investment. The ServiceNow platform is a ready‑built foundation that transforms how your business operates and delivers world leading workflow experiences to transform how work gets done; work moves faster when you orchestrate across departments

  • Fuze Unified Communications

    Unifii Ltd

    Fuze is a global cloud communications and collaboration platform connecting the digital workforce. Through ONE simple, secure platform with a best-in-class user experience, enterprise technology leaders can transform communications, reduce complexity, and empower people to seamlessly collaborate on any device, whenever and wherever they want.

  • Fuze Implementation

    Unifii Ltd

    Client specific Fuze implementations by a highly experienced, client-side team that take responsibility for end-to-end delivery. End-to-end delivery expertise coupled with transition management experience ensures maximised value with minimised risk.

  • Fuze Managed Service

    Unifii Ltd

    Fuze Service Desk, VIP, 2nd & 3rd line support, plus minor project work delivered by a highly experienced client-side team. Provides day-to-day progression and resolution of Incidents and Service Requests, advanced Fuze Portal administration, product expertise, advice and architectural guidance.

  • ServiceNow ITSM modular deployment

    Unifii Ltd

    Accelerated ServiceNow process implementation by a highly experienced, client-side team that takes responsibility for end-to-end delivery. This is not a ‘quick start’, rather accelerated, modular delivery of standard processes into production. End-to-end delivery expertise coupled with transition management experience ensures maximised value with minimised risk.