Search results

15 results found containing Mozaic-Services Limited in All categories

Choose a category

Apply filters

Clear filters
Supplier type
User support
Staff security clearance
Minimum government security clearance
Pricing options
15 results found

Market Price Assessment & Benchmark

Mozaic-Services Limited

This service provides a market price assessment for any area of your heritage and/or cloud estate. We use our comprehensive market pricing models to value each service area, normalising for size and complexity and taking into account any unique requirements and constraints that you may have within your estate.

Digital Service Management Operational Services

Mozaic-Services Limited

A fully operational Digital Service Management service to manage your digital, cloud and heritage estate and deliver operational excellence. Our suite of ITIL-aligned, modularised service components enable you to manage all your services in full alignment with any existing Service Management capabilities.

IT Service Management (ITSM) Tooling Assessment & Planning

Mozaic-Services Limited

A service to assess your Service Management tooling requirements for your whole IT estate, including Cloud services. This service reviews your current implemented toolsets as well as business, technical and financial factors to build a comprehensive and commercially robust ITSM tooling strategy.

DevOps Assessment, Planning and Delivery Service

Mozaic-Services Limited

This service assists you plan and manage transition to DevOps, drive improvements or support your DevOps operations. The service comprises DevOps maturity assessment, resource augmentation and managed service to support DevOps implementation, including where required, deployment of the SAFe methodology and integration with existing Service Management to enable scalability.

BMC IT Service Management (ITSM) Tooling Implementation

Mozaic-Services Limited

This Service supports clients through implementation of a BMC solution or to drive more value from their existing implementation. The approach uses business, technical and market expertise together with our deep understanding of this industry leading platform to deliver maximum value.

Operating Model Assessment and Design

Mozaic-Services Limited

The design of the IT operating model based on melding traditional service management structures with digital and agile models whilst retaining control across the estate. This service enables organisations to scale agile across the enterprise whilst retaining the efficiencies and economies from common services, people and technology capabilities.

Service Management Set-up & Migration

Mozaic-Services Limited

A design and implementation service for building strong service management across your estate. Our approach encompasses organisation, process, governance and tooling. We use our Agile methodology to work with you to iteratively build the capabilities that you need to manage both traditional and cloud services.

Service Integration and SIAM Implementation Planning

Mozaic-Services Limited

A full design and implementation service for building Service Integration and SIAM capabilities in your estate. This encompasses the build of organisation, process, governance and tooling capabilities. Our approach ensures delivery is owned by your team and that the design fully integrates with, and enhances, existing Service Management capabilities.

IT Service Management (ITSM) Tooling Implementation

Mozaic-Services Limited

This Service supports clients through implementation of a ITSM tooling solution or to drive more value from their existing implementation. The approach uses business, technical and market expertise together with our deep understanding of industry leading ITSM platforms to deliver maximum value.

Cloud Broker and Automation

Mozaic-Services Limited

This service builds a Cloud Broker capability to manage your Cloud Estate. We enable your process and service owners develop user stories, design process, governance structures and automate tooling for the following areas of Cloud Management: Provisioning, Governance & Compliance, Cloud Optimisation and Integration with existing core Service Management capabilities.

Commercial and Procurement Support

Mozaic-Services Limited

This service provides you with a full set of capabilities to support commercial and procurement activities for any IT Service. Supports cloud, commodity and managed service procurements. Our commercial and procurement support helps you challenge incumbents, re-compete existing requirements or buy new services.

Service Architecture and CMDB Design and Build

Mozaic-Services Limited

This service defines and builds a strong Service Architecture for your CMDB. It provides the construct for the businesses and users that consume IT services, the services delivered to the business, the links between IT services, their providers, and service agreements and discovery tools; ensuring currency of IT assets.

Service Transition Support

Mozaic-Services Limited

This service delivers robust transition planning and support of new, updated and retired services and suppliers. The service includes the provision and co-ordination of skilled resources with a common and proven transition framework to support and execute effective change whilst managing the risks of complex transition periods.

ServiceNow IT Service Management (ITSM) Tooling Implementation

Mozaic-Services Limited

This Service supports clients through implementation of a ServiceNow solution or to drive more value from their existing implementation. The approach uses business, technical and market expertise together with our deep understanding of this industry leading platform to deliver maximum value.

Opportunity, Maturity and Readiness Assessment

Mozaic-Services Limited

A full assessment of your maturity in managing Cloud Services encompassing: Organisation, Process, Governance and Tooling. Using CMMi-style assessment we review both Cloud and Heritage estates and identify where Cloud could further accelerate agility and reduce cost. Our rigorous assessment identifies current strengths and weaknesses, and delivers an improvement roadmap.