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Equiniti ICS Ltd
Equiniti's case management solution Perito, allows government organisations to efficiently receive, record, and resolve cases in line with legislative requirements. We are a trusted provider of case management solutions - our case management software handles over 4.5 million cases per annum.
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Equiniti ICS Ltd
Equiniti offers a complete range of vendor agnostic solutions and professional services, tailored for the delivery of both Microsoft Online Portals and bespoke portal developments. These services are designed to assist organisations interact with citizens, maximise business benefit and Return on Investment via the introduction of self service solutions.
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Using our low-code Outreach platform, the eClaim service helps government to meet the Service Standard and pass GDS assessments, while improving customer service and data quality with incoming and/or outgoing claims. Publish secure online interactive guided claims processes e.g. staged payments or entitlement claims, with assisted completion and electronic submission.
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Using our low-code Outreach platform, the eGrant service helps government to meet the Service Standard and pass GDS assessments. Secure and highly configurable that streamlines and automates Government grant application processes from initial application through approval and administration to ongoing and post-award, lowering operational costs while increasing customer satisfaction.
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Using our low-code Outreach platform, the eAppointment service helps government to meet the Service Standard and pass GDS assessments. Used globally to offer self-service appointment booking, we improve customer service and save staff time organising diaries. Secure web-based diaries supports both staff-mediated and self-service bookings, and prevents double booking.
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Using our low-code Outreach platform, the eApply service helps government to meet the Service Standard and pass GDS assessments. Improve application quality by securely capturing electronic applications from your website, e.g. for grants, accreditations, schemes, permits, licences. Built-in rules save time checking applications. Save staff effort keying into back-office systems.
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Using our low-code Outreach platform, the eCase service helps government to meet the Service Standard and pass GDS assessments. Fast, scalable online services reduce phone enquiry costs and time managing cases. Strong multi-agency and customer self-service with multichannel correspondence. Configurable workflow supports applications, claims, returns, enquiries, grants, appeals, and assessments.
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Using our low-code Outreach platform, the eForms service helps government to meet the Service Standard and pass GDS assessments. Replaces paper forms with wizard-driven, user-friendly online transactional eForms that guide customers through the process resulting in increased take-up of online services, enabling collaboration between caseworkers and customers with full auditing.
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Using our low-code Outreach platform, the eAudit service helps government to meet the Service Standard and pass GDS assessments. Reduces bureaucracy by delivering secure online statutory returns, optionally showing last year's return to assist users. Staff can send out returns electronically, set deadlines, monitor progress and receive submitted returns.
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Using our low-code Outreach platform, the eCourse Booking service helps government to meet the Service Standard and pass GDS assessments. Saving staff time answering the phone, and preventing overbooking by using a single shared repository of course information for all course management staff and customers, allowing for 24/7 booking.
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Open Design Studio is a cloud-hosted visual design toolkit enabling multi-skilled development teams to collaborate to create, design and update digital interactive services from any device or location, used to pass GDS assessments. A powerful user-friendly way to build case workflows, business processes, documents, forms and templates without programming skills.
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Premier IT Partnership Ltd.
Our standard MSF is a multi-source feedback tool for doctors to collect colleague and patient feedback based on the GMC own feedback questionnaire. Our market-leading Equiniti 360 Clinical MSF uses the highly validated RCP questionnaire; Specialty Specific Questions and has the largest available benchmarking database with almost 1 million responses.
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EQUINITI KYC Solutions
EQ KYC Solutions is a specialist KYC business offering cost effective KYC automation, remediation, and outsourcing. Our unique brand of highly experienced people, flexible automated SaaS solutions and industry expertise allows us to deliver fast and effective KYC solutions to our customers in regulated and non-regulated markets.
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Equiniti ICS Ltd
Complaints management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of processes, citizen interaction, escalation procedures, SLA's, Reporting and BI. A simple UI and dashboard for staff to manage complaints, with a portal for citizen complaint submission and management.
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Equiniti ICS Ltd
Inspection management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of processes, appointment / inspection tracking, escalation procedures, SLA's, reporting and BI. A simple UI and dashboard for staff to manage inspection cases, with a portal for remote inspection scheduling and management.
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Equiniti ICS Ltd
EQContent Manage analyses the content of files as they are added to SharePoint repositories and classifies them automatically. It uses artificial intelligence to read content and then decides where content should be filed in a taxonomy, thereby separating content classification and storage structure completely.
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Equiniti ICS Ltd
Our time and attendance solution, VisionTime, with our partner Flextime, enables organisations to deploy flexible working hours giving employees greater control over their jobs. The Cloud-based time and attendance system accommodates many different approaches to the monitoring of working time. Supports the provision of a COVID-secure workplace and home working.
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Equiniti ICS Ltd
Content Build is designed to simplify the daunting tasks that organisations face in moving their content from complex, convoluted and confusing file share structures to a collaborative, managed Microsoft SharePoint environment.
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Equiniti ICS Ltd
Investigations management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of investigative processes, citizen interaction, escalation procedures, mobile working, reporting and BI. A simple UI and dashboard for staff to manage investigations, with a portal for mobile device submission and management.
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Equiniti Data Limited
EQ Cognition is a centralised API, designed to enable easy and consolidated access and connectivity to disparate global data sources. Facilitating access to name, address, email, landline & mobile number, bank account validation and data append / cleansing service in real-time and batch processing.
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Equiniti ICS Ltd
Case management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Encapsulates all flavours of case management including complaint, investigation, inspection and grant management. Automation and digitisation of processes, citizen interaction through a public portal and comprehensive reporting and BI capability.
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Equiniti ICS Ltd
Customer Relationship Management on an Azure based Dynamics 365 platform. Designed to manage and maintain citizen relationships, track engagements and deliver actionable data. Data driven solution that improves how you interact with citizens. Tangibly streamline processes and increase citizen satisfaction with service.