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4 results found

4 results found containing CW Squared in Cloud software

  • Contact Centre as a Service (CCaaS)/Unified Communications as a Service (UCaaS)

    CW Squared Ltd

    Unified Communications and Contact Centre services delivering an omnichannel cloud communications solution including telephony, webchat, video, email, IM, conference calls, collaboration, online meetings; call recording, customer journey reporting, speech analytics & workforce management. Plus Intelligent Virtual Agents, Conversational AI, Voice Biometrics and PCI Payments

  • Voice for Microsoft Teams

    CW Squared Ltd

    Leverage your investment in Microsoft Teams to bring enterprise-grade network and resilience to your business voice communications, whilst enjoying significant cost savings compared to Microsoft calling plans and allowing you to extend the value of your existing 365 licence fees.

  • Virtual Agent/Artificial Intelligence (AI) for Customer Services

    CW Squared Ltd

    Our AI Studio is a web-based platform that allows users to instantly create, manage and deploy Virtual Agents within our no-code environment. Our drag-n-drop interface means you focus on designing the best customer experience possible, while we take care of the rest. Our solution is telephony and contact centre agnostic.

  • Zoom Video Communications/Managed Service

    CW Squared Ltd

    There are plenty of audio-visual suppliers who can rack and stack video conferencing solutions. However, there aren’t many companies that know how to create a video-enabled collaborative business. As an accredited Zoom solution provider, we specialise in getting the best from the technology – saving you time, effort and money.