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4 results found

4 results found containing Britannic Technologies in Cloud software in the category Human resources and employee management

  • BiziBOT – Intent based Chatbot

    Britannic Technologies

    BiziBOT is a multi-channel chatbot. BiziBOT can be there for your customers on any digital channel, from social media to messaging to your website. Working hard to automate actions such as answering FAQs, supporting your customer journey, taking payments, appointment scheduling and feeding data into all relevant back-end systems.

  • REWARDS - Holistic Multi-Channel MI and Gamification

    Britannic Technologies

    Take your contact centre to the next level with Holistic Multi-Channel MI and Gamification. REWARDS gamifies your employee experience; encouraging and rewarding specific behaviours. Host tournaments, collect data to map user performance against process automation, reward staff; points, money, bonuses. We'll abolish absenteeism, turbo-charge productivity and re-engage bored CC agents.

  • INBOX - Digital Interactions Management

    Britannic Technologies

    INBOX enables highly efficient and effective handling of digital interactions (including email, WhatsApp, SMS, webchat, social media / direct messages and IoT sensor alerts). INBOX performs automated triage, reading, responding and routing interactions into into single or multiple queues. Automating the route to the correct agent or business orchestration rule

  • FORMS - Data Capture and Management

    Britannic Technologies

    FORMS allows your end users to build contextual forms and screens that help to digitise and automate processes internally, externally and simplify the process of data capture and data access. Forget manual inputting or flicking between multiple applications, it’s simple and quick for data to be collected, curated and updated.