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5 results found

5 results found containing Britannic Technologies in Cloud software in the category Accounting and finance

  • PCI Payment System - DTMF masking

    Britannic Technologies

    Cloud Firewall technology auto-mutes calls when rfc2833 compliant DTMF is detected to securely capture payment card details during a live call when speaking with an agent and de-scopes the telephony environment from PCI DSS for payments. This certified PCI DSS Level 1 solution enables call recording compliance and IVR integration.

  • BiziBOT – Intent based Chatbot

    Britannic Technologies

    BiziBOT is a multi-channel chatbot. BiziBOT can be there for your customers on any digital channel, from social media to messaging to your website. Working hard to automate actions such as answering FAQs, supporting your customer journey, taking payments, appointment scheduling and feeding data into all relevant back-end systems.

  • SIP Trunking Service - netX2

    Britannic Technologies

    SIP telephone routing service to support move from PSTN / ISDN network to next generation SIP / IP calling. Provides cost reduction from line consolidation and replacement of expensive legacy analogue and digital lines with dynamic call routing. Supports business continuity and increases service efficiency.

  • INBOX - Digital Interactions Management

    Britannic Technologies

    INBOX enables highly efficient and effective handling of digital interactions (including email, WhatsApp, SMS, webchat, social media / direct messages and IoT sensor alerts). INBOX performs automated triage, reading, responding and routing interactions into into single or multiple queues. Automating the route to the correct agent or business orchestration rule

  • FORMS - Data Capture and Management

    Britannic Technologies

    FORMS allows your end users to build contextual forms and screens that help to digitise and automate processes internally, externally and simplify the process of data capture and data access. Forget manual inputting or flicking between multiple applications, it’s simple and quick for data to be collected, curated and updated.