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Mobile Edge UK
AI Chat service for Amazon Echo, Facebook and websites. AIML (version 2.0) is used to provide a common knowledge base, providing consistent responses across all channels. Can link to trained neural networks and authentication (IDV) services for account and status checking.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the processing of Parliamentary Questions (with real-time interaction with the PQ system), the management of Ministerial Correspondence and Treat Official Correspondence (case management).
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.
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CTI Digital
Plan, Design, and Build a BigCommerce, BigCommerce Enterprise, Ecommerce online store. Migrate, Upgrade from End of life Magento Community or Enterprise Edition or Shopify. Back office integrations with ERP, CRM and Account systems. WCAG accessibility, PCI compliant. Mobile first responsive, portal, international, multi-site, webshop, marketplace, online payment.
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CTI Digital
Plan, Design, and Build a Shopify, Shopify Plus, Ecommerce online store. Migrate, Upgrade from End of life Magento Community or Enterprise Edition to Shopify. Back office integrations with ERP, CRM and Account systems. WCAG accessibility, PCI compliant. Mobile first responsive, portal, international, multi-site, webshop, marketplace, online payment.
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CTI Digital
Plan, Design, and Build a Magento 2 Commerce, Open Source License Ecommerce online store. Migrate, Upgrade from End of life Magento Community or Enterprise Edition to Magento2. Back office integrations with ERP, CRM and Account systems. WCAG accessibility, PCI compliant. Mobile first responsive, portal, international, multi-site, webshop, marketplace, online payment.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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Stream UK
StreamTranscribe leverages the latest cloud technologies in machine learning, artificial intelligence and natural language processing to deliver accurate auto generated subtitles in over 30 languages in minutes rather than days. StreamTranscribe integrates seamlessly with existing video or audio libraries.
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Vocala Ltd.
To provide voice services for use on voice-enabled devices such as Amazon Alexa and Google Home
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Britannic Technologies
INBOX allows clients to connect and monitor to all their social channels and respond and route accordingly. It has advanced marketing and service functionality and allows integration into any contact centre solution or CRM system. Customer sentiment is also indicated.
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Yext Limited
When people ask questions online, often they are left in the dark with wrong answers. Yext solves this problem by structuring an organisation’s facts so it can provide official answers, wherever people search: across search engines, voice assistants and the organisation's website. The US State Department and WHO trust Yext.
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Zaizi Limited
Provides scalable platform for automating business processes / workflows, using BPMN 2.0 principles. Built on open source software, and available on public cloud infrastructure or deployable on client private cloud infrastructure. Supports standard or customised forms based input and integration to internal systems (i.e CRM) via API's.
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Lateral
Lateral Technology's CRMIQ platform enables businesses to automate and streamline the customer relationship management process - through use of our powerful and flexible workflows, it is possible to manage requirements, automate processes, increase efficiencies and improve productivity - driving engagement and returns for stakeholders at every step of the journey.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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CONNECT MANAGED SERVICES (UK) LIMITED
Five9 Cloud by Conn3ct delivers robust; contact centre, omni channel, call back, ACD, IVR, AI, QM, WFM, WEM and VOC. It is been built from the ground up as a single application suite. With Conn3ct managed voice network delivering an end to end voice solution, delivered and managed by experts.
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CONNECT MANAGED SERVICES (UK) LIMITED
Genesys Cloud by Conn3ct delivers robust; contact centre, omni channel, call back, ACD, IVR, AI, QM, WFM, WEM and VOC. It is been built from the ground up as a single application suite. With Conn3ct managed voice network delivering an end to end voice solution, delivered and managed by experts.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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HGS UK
Our certified automation experts support and deliver tailored HGS Automated Digital Workforce Software for Artificial Intelligence (AI), Machine Learning (ML), cognitive automation, RPA; interaction automation (Chatbot), OCR/ICR across all industry leading platforms.
HGS is a trusted UK Government Tier 1 supplier with 100+ automated solutions ensuring reliability, security and compliance.
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Altiatech Ltd
Altiatech’s Cloud Services supports your digital transformation, delivering a comprehensive solution to deploy, host and support your cloud environments with a mix of public or hybrid cloud solutions. Designed to maximise your cloud adoption quickly and securely, our services include Microsoft Azure, Amazon Web Services and Google Cloud Platform.
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CTI Digital
Umbraco 8 website and headless platform development for all requirements such as website and intranet. Integrated data solutions such as CRMs such as Dynamics365 & Salesforce, Marketing campaigns, data insights and reporting. Secure, GDPR compliant data and form capture with email marketing integrations to MailChimp, DotDigital and more
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CTI Digital
Drupal 8 & 9 website and headless platform development for all requirements such as website and intranet. Integrated data solutions such as CRMs such as Dynamics365 & Salesforce, Marketing campaigns, data insights and reporting. Secure, GDPR compliant data and form capture with email marketing integrations to MailChimp, DotDigital and more.
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CTI Digital
This service is aimed at organisations looking to decouple websites and services away from traditional single platform systems to a more nimble, efficient and responsive Headless CMS with microservices to extend and integrate Council, Government and healthcare services for example.
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Redcentric Solutions Limited
Dubber Call Recording service is built on a managed software based platform hosted in Amazon Web Services (AWS), integrated into Redcentric’s hosted IP telephony solution.
This replaces the need for any Customer site based call recording equipmentt, the need to store call data on site and reduces upfront capital expenditure.