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22 results found containing Abavus in Cloud software

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22 results found

Abavus - Integration

Abavus.co.uk

This service allows for the design and implementation of communication and secure data exchange between mutually interacting software applications in a service-oriented architecture (SOA). Our approach promotes agility and flexibility. Abavus grades each integration according to its overall complexity (Simple, Intermediate or Complex)

Abavus - Case Management

Abavus.co.uk

My Council Services Case Management is a rapid implementation, hosted Case Management application. Designed specifically for use in public sector organisations, providing an easy to use, fully featured Case Management system on the My Council Services platform offering open connectivity and easy integration with third party applications as required.

Abavus - Regulatory Management

Abavus.co.uk

The My Council Services Regulatory Management module is aimed at enabling and supporting the digitisation of the range of regulatory services that UK Local Authorities are required to run and manage. This would include, but is not limited to, food safety inspections, health and safety inspections and scheduled highways inspections.

Abavus - Mobile Working

Abavus.co.uk

Enables your mobile workforce (maintenance team, inspectors, engineers, social workers, housing officers any field based staff) to receive, access and edit service requests, case files and detailed task information in the field. Windows, Android or iOS Native Mobile Worker App, offering the Mobile Worker, Mobile Manager or Express Worker interface

Abavus - Web Services

Abavus.co.uk

Web Services API Package - a standardised way of integrating Web-based applications using open standards e.g. XML, SOAP, WSDL etc.

Abavus - Service Desk

Abavus.co.uk

Service Desk enables administrative teams to manage service requests in line with the SLA for their service area. This can be relevant when assisting external or internal customers and when managing any process e.g. client request, support ticket, incident or case. Service Desk can also be considered as 'CRM-light'.

Abavus - Chat Bot

Abavus.co.uk

My Council Services Chat Bot is a next generation of web enabled customer self service channel. Powered by a combination of heuristic rules and artificial intelligence is bring web chat into a new era

Abavus - Non Production Environment

Abavus.co.uk

A testing and sandbox environment available for clients to conduct their own quality assurance and testing. A fully functional mirror of the client's live instance with the option to have all current configuration settings cloned at intervals upon request. Incremental clones are chargeable

Abavus - Online Payment Integration

Abavus.co.uk

Integration to the Council's selected payment gateway for web and / or native mobile. Includes the ability to configure and manage the Council's entire product and service catalogue, VAT management and revenue management. Allow for customer to add multiple products to a single transaction.

Abavus - Web Map Service

Abavus.co.uk

Ability to display third party geospatial files as part of any customer or internal form or process

Abavus - Communications Plug In

Abavus.co.uk

Allows for the scheduling and sending of targeted communications to customers. Also enables customers to 'subscribe' and 'unsubscribe' to content feeds that are of interest and relevant to them. Can be used as a communication overlay for service delivery related activities e.g. collection reminders, renewal reminders or for general communications.

Abavus - Enterprise Waste Management

Abavus.co.uk

My Council Services Enterprise Waste Management enables councils to configure and manage all aspects of the refuse and waste management process, both domestic and trade, from setting up contracts and managing payments (if required) through to integrating and fully automating the addition of collections to rounds; managing the entire process.

Abavus - Integrated Waste Management

Abavus.co.uk

The My Council Services Integrated Waste Management Module provides specific line of business functionality to manage refuse, waste and recycling processes. The implementation of the Integrated Waste Module will require additional consulting to ensure that the system is set up to meet the Council’s specific requirements.

Abavus - Contracts & License Management

Abavus.co.uk

The contracts & Licensing module is a fully integrated with the My Council Services digital platform. Functionally rich, enabling Local Authorities to design, configure, deploy and manage any of processes that fit under any form of contract or license. E.g. skip or scaffold licenses, taxi licensing, green garden waste etc.

Abavus - Master Data Management

Abavus.co.uk

Master Data Management is made up of 5 components: Address (NLPG/LLPG) MDM People MDM Product MDM Organisation MDM Asset MDM It allows customer, organisation, property and asset data to be managed and curated once and then federated with other systems, enabling a single customer and asset view across all systems.

Abavus - Booking and Appointment

Abavus.co.uk

The Bookings and Appointments module delivers the ability for a local authority to create any type of booking or appointments process. From the booking of an appointment to meet with a Council Benefits Advisor through to the reservation of any facility. Can enable both customer facing and internal facing processes.

Abavus - Contact Centre CRM

Abavus.co.uk

My Council Services Contact Centre is a rapid implementation, hosted Customer Relationship Management application. Designed for use in public sector organisations. Providing an easy to use, fully featured CRM system on the platform, fully integrated to all other My Council Services modules and offers easy integration with other systems.

Abavus - Site License Medium Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Abavus - Know My Bin Day

Abavus.co.uk

Enable customer to look up their domestic / trade and other subscribed refuse collection services. Includes the load of cleansed and complete round collection data (supplied by the Council). Includes mobile app plugin and browser portal plugin.

Abavus - Site License Large Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Abavus - Site License Small Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Abavus - Apps eForms & My Council Portal

Abavus.co.uk

Apps and EForms is a responsive e-form and native mobile customer and internal self service platform. The full range of customer facing and internal digital processes (Report, Book, Apply, Pay) can be created as electronic forms. Fully configurable and customisable. Supports all open standards for integration to other systems.