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17 results found

17 results found containing AWS in Cloud software in the category Telephony (including VOIP and SIP connectivity)

  • Amazon Connect

    Mission Labs Limited

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics. Mission Labs implemented/managed.

  • boxxe Amazon Connect

    BOXXE LIMITED

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • Amazon Connect

    Amazon Web Services EMEA Sarl, UK Branch

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • transACT Amazon Connect

    Transact Technology Solutions

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • Alscient Amazon Connect

    Alscient Limited

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • Microsoft Teams and Cisco Reporting and Analytics - Clobba

    CODE SOFTWARE UK LIMITED

    Clobba is an advanced reporting and analytics tool for UC (Unified Communications) platforms including Microsoft Teams, Skype for Business AWS Connect and Chime and Cisco

  • Digital Space Automated Dialler

    Digital Space Cloud Services Limited

    Automatically mass-calls your customers simultaneously, speaks to them giving your custom message and asks questions using a natural sounding, text-to-speech UK voice. Results from what they say is reported back to you with the option to forward to one of your agents or take a voicemail

  • Arcus Automated Dialler

    Arcus Global Limited

    Automatically mass-calls your customers simultaneously, speaks to them giving your custom message and asks questions using a natural sounding, text-to-speech UK voice. Results from what they say is reported back to you with the option to forward to one of your agents or take a voicemail

  • Dubber Call Recording

    Redcentric Solutions Limited

    Dubber Call Recording service is built on a managed software based platform hosted in Amazon Web Services (AWS), integrated into Redcentric’s hosted IP telephony solution. This replaces the need for any Customer site based call recording equipmentt, the need to store call data on site and reduces upfront capital expenditure.

  • Lifesize Video Conference Cloud Service

    Clear Visual Communications Ltd

    The video conference cloud service is a subscription based service that allows a user to schedule, participate, record and manage video conference calls with other registered participants or guests using any industry standard hardware or software based endpoint including all IOS and Android based mobile devices.

  • Arcus Cloud Contact Centre

    Arcus Global Limited

    Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other products such as Arcus Answer and the Arcus Automated Dialler.

  • Digital Space Cloud Contact Centre

    Digital Space Cloud Services Limited

    Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other products such as Arcus Answer and the Arcus Automated Dialler.

  • Web Based Video Conferencing

    Business Systems (UK) Ltd

    Web Based Video Conferencing service from Business Systems is cost effective and easy to use supporting ad-hoc online meetings, interviews, recruitment and large-scale presentations. The service covers a wide range of collaboration, messaging and calling capabilities, including desktop screen sharing, integrated chat, auditing and recording Also supports mobile usage.

  • Arcus Answer University Clearing Line

    Arcus Global Limited

    The University Clearing Line answers calls for seasonal high-volume calls such as “how many UCAS points do I need” and “what courses are available” 24/7. Leveraging natural language processing using Amazon Alexa technology, it reduces the load on Agents, scales dynamically and integrates with your existing telephony.

  • Web-based Video Conferencing and Collaboration as a Service

    Viewdeck Consulting Limited

    Simple to use and adopt secure Web Conferencing supporting ad-hoc online meetings, interviews, recruitment and large scale presentations. Wide range of collaboration, messaging and calling capabilities, including desktop screen sharing, integrated chat, auditing and recording. Supports mobile usage with an optional hardened/secured mobile device available. Vertical solutions secured to elevated/Secure.

  • Cloud Video Interoperability CVI

    Carillion Communications

    Cloud Video Interop (CVI) is a solution that enables third-party meeting rooms (VC) and personal video devices (VTCs) join meetings with legacy SIP / h.323 video conferencing systems and provides certified Cloud Interoperability through Pexip for Microsoft Teams. CVI also unifies existing video conferencing, personal video devices and providers seamlessly.

  • Cloud VPN as a Service

    Viewdeck Consulting Limited

    A secure software configured VPN Service for mobile, laptop, desktops and servers access across environments, zones. Secure, scalable service, suitable for deploying to private, secure and Cloud, joining hybrid, legacy, users and data centres. Providing resilient connectivity remote clients to services hosted within a secure zone.