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13 results found

13 results found containing AWS in Cloud software in the category Live chat

  • Nomidio IDC - Identity as a Service API from AWS Marketplace


    Nomidio Identity as a Service (IDaaS) is a federated, biometrically secure ID Authentication service for API's and DevOps environments. Available from AWS Marketplace on a subscription basis, Nomidio IDaaS easily integrates into your infrastructure, providing secure identification for citizens or employees, reducing the risk of data propagation and minimising fraud.

  • Nomidio IDC - Identity as a Service for Amazon Connect


    Nomidio IDC is a biometrically secure ID Authentication service for CIAM, IAM and DevOps environments. Nomidio is a Password Free, 'register once, use many' service allowing multiple organisations to leverage a single identity reducing propagation and risk. Particularly suited to Contact Centres and Amazon Connect.

  • BMC Helix ITSM

    Fusion Business Solutions

    BMC Helix is the gartner magic quadrant leading ITSM solution, offering an intuitive mobile first user experience, increasing productivity and dramatically reducing the overall cost of Service Management for the digital enterprise. Fusion GBS is a Platinum Partner of BMC, reselling BMC Helix.

  • BMC Helix Digital Workplace Advanced

    Fusion Business Solutions

    BMC Helix Digital Workplace provides intuitive and intelligent consumer-like experiences. It delivers simple, context-aware interfaces that provide engaging experiences to support employees. Helix Digital Workplace offers omni-channel engagement extending beyond traditional service channels with chatbots and virtual agents. Fusion GBS is an Elite Partner of BMC, reselling Digital Workplace.

  • BMC Helix Chatbot - Premium

    Fusion Business Solutions

    BMC Helix Chatbot brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalised interface. Conversations are stored for 90 days with the purchase of the Premium Capacity offering. Fusion GBS is a Platinum Partner of BMC.

  • BMC Helix Platform

    Fusion Business Solutions

    BMC Helix Platform Fee includes Service activation, Assignment of a Business Relationship Manager (BRM), ITSM Single Sign-on BMC Helix Client Gateway, BMC Helix Custom Applications with integration tasks (limited capacity). Fusion GBS is an Elite Partner of BMC, reselling BMC Helix.

  • BMC Helix Cognitive Automation

    Fusion Business Solutions

    BMC Helix Cognitive Automation utilises artificial intelligence, NLP and machine learning to auto-categorize service management tickets, significantly reducing errors and improving efficiency. These cloud capabilities radically improve service management experience. Fusion GBS is a Platinum Partner of BMC, reselling BMC Helix Cognitive Automation.

  • Conversational AI Chatbot Solutions


    DataPillar design and build a conversational experience between bots and humans. We build AI-Powered cloud based speech-based assistants and chatbots supporting 24+ languages to automate communication and create personalised customer experiences / Journey using NLP for all B2B and B2C customers.

  • Managed Open Source Website & Portal Service

    Zaizi Limited

    Scalable open source website and portal service based on either Drupal or Crafter CMS. The service is configured for clients needs on either client hosted infrastructure of public cloud (AWS/Azure). Optional DevOps / DevSecOps service provides continual enhancement support and we provide integration services with other systems and services.

  • Zendesk Sunshine via Netpremacy

    Netpremacy Limited

    Zendesk Sunshine is an open and flexible CRM platform native to AWS. Connect all your customer data for complete context—wherever it lives—and give developers and admins the tools they need to build the best customer experiences. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

  • Data & Artificial Intelligence Cloud Solutions


    Data Pillar is a Data Driven, AI & Cloud focused solution & consulting experts. Using a combination of data, technology, business intelligence, analytics and creativity, we analyse the quality and value of data and touchpoints to help companies succeed in achieving their strategic goals.

  • Customer Relationship Management Service

    Viewdeck Consulting Limited

    Providing enterprise scale, fully configurable Relationship Management supporting Account Management, Customer Management, Contacts, Calendar, Case management, email integration, campaign management, inbound and outgoing calls scheduling and task allocation. Includes reporting, dashboarding, visualisation, Workflow, Billing. Supports Mobile Devices. Can be secured to elevated/secure for Local Government, Education, NHS, Law Enforcement.

  • Resolver Customer First - Intelligent Complaint Resolution

    Resolvercouk Limited

    An independent customer centric assisted complaint management platform, informing citizens of their rights, setting expectations and allowing the citizens to raise complaints, problems and issues. Then helping the organisation to efficiently gather, understand, predict, respond and resolve. Reduce inappropriate complaints, reduce costs, understand your customer's issue and improve services.