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6 results found

6 results found containing AWS in Cloud software in the category Interactive voice response (IVR)

  • Amazon Connect

    Mission Labs Limited

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics. Mission Labs implemented/managed.

  • boxxe Amazon Connect

    BOXXE LIMITED

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • Amazon Connect

    Amazon Web Services EMEA Sarl, UK Branch

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • transACT Amazon Connect

    Transact Technology Solutions

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • Alscient Amazon Connect

    Alscient Limited

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • Arcus Answer University Clearing Line

    Arcus Global Limited

    The University Clearing Line answers calls for seasonal high-volume calls such as “how many UCAS points do I need” and “what courses are available” 24/7. Leveraging natural language processing using Amazon Alexa technology, it reduces the load on Agents, scales dynamically and integrates with your existing telephony.