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406 results found in Cloud software in the category Telephony (including VOIP and SIP connectivity)

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406 results found

Puzzel

Intelecom UK Ltd.

Puzzel is a complete Cloud Contact Centre solution. Superior voice management is complemented with a suite of multi-channel capabilities - Email, SMS, Web-chat and Social media. All in one single, and compelling, UI. Puzzel also offer Workforce Optimisation (QM, WFM), Speech Analytics, Payment, Knowledgebases and full integration to CRM systems.

Zoom Video Webinar

Generation Digital

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

SBL Amazon Connect

Software Box Limited (SBL)

Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

Business Systems Workforce Management for Police

Business Systems (UK) Ltd

Workforce Management solutions (WFM) from Business Systems enables accurate scheduling, forecasting and resource planning in the contact centre and control room. With 30 years' Workforce Management experience, we offer full consultancy, project management, implementation and support services to deliver best fit, optimal Workforce Management solutions for the police.

Business Systems Workforce Management for Local Authorities

Business Systems (UK) Ltd

Workforce Management solutions (WFM) from Business Systems enables accurate scheduling, forecasting and resource planning in the contact centre and back office. With 30 years' Workforce Management and scheduling experience, we offer consultancy, implementation and support services to deliver best fit, optimal Workforce Management solutions for councils and local authorities.

Unified Communications

Cinos Communications Services

The Cinos Unified Communications service leverages best-of-breed Cisco telephony, IPT, VoIP, Unified Communications and collaboration services Built upon the UKCloud Assured or Elevated OFFICIAL platforms. Includes: Conferencing Instant messaging/presence Unified messaging Omni-channel contact centre. Private, Community or Hybrid Cloud Enables a rich user experience with up to 99.99% availability.

Hosted Telephony (VoIP)

Redcentric Solutions Limited

Unity IP Voice is Redcentric’s hosted enterprise voice solution (VoIP) for organisations needing to update their existing telephony system but who are also looking to control equipment, training and operational costs, and boost the resilience of critical telephony services. Part of our public sector IT services portfolio.

Foehn Cloud Phone System

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Office 365, Microsoft

Glemnet Ltd

Microsoft Office 365 is a cloud-based service that offers robust security, reliability, and user productivity. Office 365 includes Microsoft Office 2016, Microsoft SharePoint, OneDrive Skype for Business, Microsoft Teams. Office 365 Security & Compliance is designed to help you manage compliance features across Office 365 for your organization.

Cloud Collaboration

Ideal Networks Ltd

Ideal provide communications, collaboration and customer experience management platforms including: • contact centre service: interactive voice response (IVR); automatic call distribution (ACD); skills-based queuing and routing of calls, emails, web chats, text • text/video chat, groups, screen sharing, content management. • phone, voicemail, and conferencing.

Nexus CloudSTEP for Voice

Nexus Open Systems Ltd

CloudSTEP for Voice provides a complete end-to-end solution for Microsoft’s Office 365 Phone System. CloudSTEP is based upon Microsoft's Framework Guidance for Cloud Voice, a stringent set of guidelines to ensure deployment success through comprehensive planning, delivery and operating phases. Underpinned by UC Assurance our leading unified communications support service.

Public Hosted Voice and Collaboration

Lloyds IP

Provides voice technology with the “Circuit” collaboration platform as a single bundle. This service is an internet application that brings together voice, video, messaging, presence and screen/file sharing into one view accessible on any device Ideal transition from legacy Unify, Siemens, HiPath, Hicom and DX PBX systems.

storm® RECORDER™

Redwood Technologies Ltd

storm® RECORDER™ provides a platform for converged recording of multi-channel of communications. Covering fixed line and mobile voice, SMS and on-screen interactions, RECORDER ensures there are no loopholes in compliance and quality control frameworks. The data produced can either be stored in the cloud or on a user’s own system.

Zoom Video

Zoom Video

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Armour Mobile

Armour Comms

A London based organisation providing CPA certified encryption for secure voice communications (voice, video, messaging, group chat and data) on iOS and Android smartphones and tablets. Supplying Governments with cost-effective, easy to use technology combined with advanced security techniques to deliver cloud-based and on-premises solutions up to UK SECRET.

Digital Interview Recording

Business Systems (UK) Ltd

Interview recording solutions from Business Systems incorporate digital, video and audio recording capabilities. Secure and accurate interview recording with military-grade security and storage as deployed by The Home Office. The digital interview recording solutions turn conversations into powerful insight. Record, review and analyse conversations that matter on or off site.

Cloud Phone System

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Operator Managed Event Call Service from MeetingZone

MeetingZone Ltd

You may prefer an experienced operator to manage your conference calls. With our Operator Managed service, an operator will manage the key elements of every call from scheduling, security requirements, key speaker introduction, Q&A session management and call wrap-up – leaving you free to focus on your message.

Workplace by Facebook

Generation Digital

Workplace by Facebook is a private and secure work collaboration tool. It is a dedicated space for companies to connect, communicate and collaborate. Organisations of all sizes can use familiar Facebook features such as news feed, groups, messages and events to get things done. Others SaaS applications can be integrated.

Opus UCaaS Online

Opus Telecoms

Opus UCaaS Online delivers a cloud-based, enterprise grade, Unified Communications service, that replaces the need for onsite PBX equipment whilst providing customers access to the full suite of Mitel MiVoice Business features. Services are provided on a per user per month basis, with minimal upfront capital investment or in-house skills.

Horizon Cloud Telephony Service

Incom Business Systems Ltd

Cloud based communication platform with advanced features including free local, national and mobile calls. There are a choice of handsets including desktop, cordless and mobile app with a web interface to manage calls and user features.

CloudTalk - Cloud Telephony

Spectrum Telecoms Ltd

CloudTalk is a cloud based, flexible, reliable, affordable Unified Communications service. Packages can include inbound voice services, IP handsets, resilient SIP connectivity, remote endpoint provisioning and management, planning, installation, training and support. Our service wrap includes security, integration and migration services for legacy pbx and Skype deployments with Sonus SBC.

Cirrus PCI Pro Concurrent License

Cirrus

Our concurrent user license for PCI DSS Compliant payment processing allows your organisation to tightly match provisioning to demand. Simply determine the peak number of simultaneous payments made to determine the required number of licenses.

Skype for Business Plan 1

Insight

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Amazon (AWS) Connect by KCOM

KCOM GROUP PLC

KCOM agile, scalable, hyperscale Workplaces Cloud Contact Centre services based on Amazon Connect simple self-service basic contact centre services with eGain Solve.

Asterisk Phone System

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

CenturyLink Voice Complete Telephony

CenturyLink Communications UK Limited

Voice Complete Telephony (VCT) is an open standards hosted service providing a telephony based Unified Communications service. Customers can have the ability to evolve into a full unified communications experience, natively, or through integration with Skype, for Business, in a way and time to suit.

Arkadin Cloud Transformation Services - Enterprise (Private Cloud - Microsoft Skype for Business)

Arkadin

CTS-E Skype for Business Private Cloud is a highly available cloud UCaaS solution with replicated platforms housed in six data centres in three geographies. The Service provided is fully functional and secure (ISO27001) Enterprise Voice services for global customers, from 1000 users up to hundreds of thousands of users.

Hosted Voice and Collaboration

Daisy Communications Ltd

A reliable enterprise grade hosted IP Telephony and Collaboration service available at either ISO 27001 or Official security levels. Enables users to securely and seamlessly contact users on the network from any location with a suitable data connection. Ideal transition from legacy Unify, Siemens, HiPath, Hicom and DX PBX systems.

Cisco Webex Board (formerly Cisco Spark Board) from MeetingZone

MeetingZone Ltd

Cisco WebEx Board is an all in one touch-based video room system for team collaboration. There are two models; 55" and 70" for floor or wall. Anyone can wirelessly share presentations, documents, whiteboard, video and audio conference in stunning 4K UHD from any location in the world using any device.

Audio Conferencing for Skype for Business from MeetingZone

MeetingZone Ltd

Extend the benefits of Skype for Business conferencing to include participants from outside your organisation. Our audio conferencing for Skype for Business service overcomes limitations experienced with the basic telephone conference facility in SfB, all while delivering superior voice coverage, quality and service to every meeting.

Pure SIP Trunks

Premier Choice Telecom Ltd

Premier SIP trunks are licenses which allow you to make and receive calls over a data connection (broadband, EFM, Leased Line etc...). The number of SIP licenses purchased is the total number of calls that you will be able to make at any one time.

Netcall Liberty CallMeBack

Netcall Telecom Limited

Netcall CallMeBack™ is a web callback solution that easily and rapidly connects voice calls for customers on the Web with contact centre agents. CallMeBack can be deployed on devices including Webpages, Mobile Applications, Kiosks, and Smart TVs. The solution is easily deployed and requires minimal changes to systems and processes.

Zoom Business IM

Generation Digital

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Speech Analytics, Voice Analytics, Interaction Analytics

Daviker

Speech Analytics analyses 100% of your telephony conversations, highlighting to your Quality Assurance teams any calls which might be a compliance risk or where there is a missed sales/upsell opportunity.

CenturyLink Voice Complete

CenturyLink Communications UK Limited

Voice Complete is an Enterprise Grade IP Trunking solution which delivers PSTN acess for TDM & IP telephony equipment. Voice Complete utilises an interface/vendor agnostic platform , delivering a seamless set of cloud based features, BCDR capability, at no extra cost, delivered by a single commercial model.

Zoom Rooms

Generation Digital

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Gamma's Resilient Cloud Inbound Service

Gamma

Gamma's Inbound delivers ‘inbound’ calls from an advertised number of choice (01/02/03/08 - including existing numbers) forwarded to a destination telephone number of choice, regardless of location or device. The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.

Telephone Audio Conference Calls from MeetingZone

MeetingZone Ltd

Our audio conference call service is easy to use and always available. It is fully automated, secure and requires no pre-booking. Benefit from local access numbers from anywhere in the world, and schedule meetings directly from your email or calendar system, our online portal or mobile apps.

Unify Hosted Voice and Collaboration

Internal Communications Ltd

A reliable enterprise grade hosted IP Telephony and Collaboration service available at either ISO 27001 or Official security levels. Enables users to securely and seamlessly contact users on the network from any location with a suitable data connection. Ideal transition from legacy Unify, Siemens, HiPath, Hicom and DX PBX systems.

Computer Aided Dispatch (CAD) Command & Control System

APD Communications

APD's Cloud Control Room Computer Aided Dispatch (CAD) Software, is a UK first specialising in advanced incident response management for Police, Fire, Ambulance Services and other critical control rooms. APD’s CAD is a scalable web-based, cloud-based, mobile, interoperable and fast to implement, upgrade and maintain

Appt - Intelligent Appointment Booking

Appt-Health

Appt is a cloud based application that revolutionises the way your practice runs 'call and recall'. We combine automated workflows with accessible digital technology (including SMS, email and voice calls) to save your practice money and maximise your income from targets like QOF.

Hosted VoIP

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Nexmo Voice API

Nexmo Inc.

Enable an enriched calling experience adding powerful voice features to your inbound and outbound calling through Nexmo's Voice API.

storm® SHIELD™

Content Guru Ltd (Redwood Technologies)

storm® SHIELD™ uses intelligent IVR technology to field high volumes of calls before they reach agents, scaling in the cloud to meet any level of demand. The sophisticated voice response capabilities allow customers to access many services automatically - from an account balance, to a secure payment system.

Skype for Business Multimedia Contact Centre

Amillan Ltd

With Enghouse’s EICC platform Amillan are able to deliver exceptional Contact Centre capability for Skype for Business customers looking to add multi-channel capabilities into mid-size contact centre applications. The combination of deep Skype integration, multi-channel support, an intuitive agent interface makes Enghouse a powerful solution.

Avaya IP Office Hosted Unified Communications

Virtuoso IT Limited

Powered by Avaya IPO is cloud Unified Comms and Contact Centre solution for public sector organisations

Microsoft Office 365

Transparity Solutions Limited

Microsoft Office 365 enables work and collaboration from virtually anywhere. As a Tier 1 Direct certified Microsoft CSP partner, Transparity manages the complete experience, from licensing through to discovery, migration and ongoing support.

Cisco Collaboration by KCOM

KCOM GROUP PLC

The agile, elastic collaboration offerings: Webex Meetings – the leading enterprise solution for video conferencing & web conferencing; Webex Teams (formally Cisco Spark) – a secure app for continuous teamwork with video meetings, messaging, file sharing and white boarding. Integration with other KCOM Workplaces services further enhances the overall experience.

storm® TACTIC™

Content Guru Ltd (Redwood Technologies)

storm® TACTIC™ is an intelligent call-back and web chat solution. Queuing callers can book a time for a returned call via IVR. Web-browsing customers can also request call back or enter a live web chat with agents, sending a whisper prompt to the agent with details of their viewing behaviour.

Skype for Business PSTN Conferencing

Civica UK Limited

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. Via Civica. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

storm® CONTACT™

Content Guru Ltd (Redwood Technologies)

storm® CONTACT™ is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, delivering iACD® (intelligent Automated Contact Distribution) for any size of organisation. This connects people and devices to the best automated or live resources, however, wherever, whenever and in whatever quantity they interact.

4net Agile Cloud

4net Technologies Ltd

A Unified Communications & Contact Center solution designed to help create a more agile workforce and improvement citizen/customer experience from 4net Technologies. Key features include telephony, voicemail, team collaboration via audio/video, IM, call recording, Omnichannel contact centre (voice/email/webchat) and customer analytics. Access via handsets/headsets, mobile apps and softphone clients.

storm® RECORDER™

Content Guru Ltd (Redwood Technologies)

storm® RECORDER™ provides a platform for converged recording of multi-channel of communications. Covering fixed line and mobile voice, SMS and on-screen interactions, RECORDER ensures there are no loopholes in compliance and quality control frameworks. The data produced can either be stored in the cloud or on a user’s own system.

Unified Communications as a Service (UCaaS)

Centerprise International Ltd

A market leading Unified Communications (UC) solution powered by Cisco, which provides an entry point to IP telephony and exceptional flexibility in the way a business can deploy collaboration applications.

Cloud Call Manager

Sesui Limited

Award winning software that elevates an organisation’s communications systems into the cloud. Accessed through a phone, mobile or web app, your teams can then stay connected anytime, anywhere, as every voice or video call, email and SMS message comes through our secure, N3/HSCN, network.

Airwave Control Room Solution

Airwave

Integrated Communications Control System(ICCS) hosted within Airwave's secure private cloud or buyer's private cloud. Including automatic call distribution(ACD) and bulk voice recording capabilities. Control Room Solution is integrated with the Airwave radio network,ESN,PSTN,999(EISEC),and customer systems enabling seamless dispatching and call-taking. This describes the Premier offering. See ServiceDefinition for other Tiers.

Zoom Expanded Audio

Generation Digital

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Cisco Webex Meetings with fixed price audio from MeetingZone

MeetingZone Ltd

Unlimited audio access to Webex Meetings for a fixed monthly charge. Two options: 1) Toll Audio: Unlimited dial-in audio to Webex Meetings using local “toll” numbers in approximately 27 countries 2) Toll Plus Audio: Toll Audio plus unlimited dial-back calls from Webex Meetings to UK numbers. Both include unlimited VoIP.

Cirrus Admin / Supervisor License

Cirrus

The Cirrus Admin / Supervisor license provides enhanced functionality to make and receive calls / interactions, manage interactions, and the ability to be able to view historical and real-time interaction management information. Users simply need a web browser to access the service.

askmyGP

GP Access Ltd

Much more than online consultations (econsultations or econsults), askmyGP is the complete workflow solution for GP practices. Ease of use for patients moves typically 60 - 80% of demand online, enabling GP digital triage within minutes, assignment to an appropriate clinician and same day completion. System change enabled by technology.

StreamCloud Hosted Telephony

Stream Networks Ltd

A flexible and scalable telephony system for 4 - 100,000 users. The StreamCom system is available as an on-premise, hosted and hybrid PBX. All systems and infrastructure are managed and supported by the Stream Networks technical team 24x7.

Cloud Direct Microsoft 365 Business and Enterprise

On Direct Business Services Limited

Microsoft 365 includes Office 365, Windows 10, and Enterprise Mobility + Security, giving businesses everything to stay secure, engage employees, increase collaboration, simplified management and protection from complex threats. In two flavours, Business and Enterprise, we helped bring Business to market; one of two UK partners on the private preview.

Unified Communications Contact Centre

Foehn

PureCloud is a complete multichannel cloud contact centre engagement platform. Combined with Foehn’s telephony and customer experience expertise we can ensure an organisations contact centre receives the most innovative technology, along with superior deployment and integration services.

Resilient Hosted Telephony & UC Services

Simplecall Business Ltd

SCB' Resilient on-site and cloud based voice solution enable a full communications solution, drives productivity, offers full feature set of PBX telephony. Collaboration features like web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Option for UK bundled minutes, per user/month.

Prison Video "Virtual Visits"

Phonehub IO Ltd

Prison Video is a secure lightweight video call system enabling fully-monitored "virtual visits" between prisoners and approved contacts, either social or professional. External contacts access the system using personal mobile devices or laptops. Prisoners use secure locked-down tablets within the prison.

Smart Messaging

BT PLC

Smart Messaging lets you send one, or a huge batch of texts quickly and easily. Better still, because Smart Messaging can be used on any web browser, you can manage your messages and monitor your responses quickly and efficiently. You can also integrate to the service via API.

PCI Pal Automated Payment Services

PCI Pal

Customers expect businesses to provide multiple payment and engagement options. PCI Pal’s Automated Payments solution empowers customers to make payments 24/7 without speaking with an agent or accessing your website. Payments are handled within PCI Pal’s secure cloud and can be integrated with your IVR or entirely within our platform.

Hosted Telephony - Cisco HCS

CloudCoCo Limited

Cloud Coco offer a unique, scalable cisco powered HCS telephony solution, built on best of breed cisco infrastructure, delivering a highly available, easy to manage Unified Communications as a Service platform. Leveraging the full suite of cisco collaboration architecture.

Private Cloud Voice Services (Hosted)

SpliceCom Ltd

A private cloud based Unified Communications solution with the ability to add on premise survivable gateways (Cloud Hybrid) or deploy the on premise as the primary solution with a Cloud back up. Supports both proprietary and 3rd party desk phones, smartphone and PC Softphones applications.

Wave OnCloud

Motorola Solutions UK Limited

WaveOnCloud provides secure, encrypted, Push-To-Talk (PTT) group and team communication using smartphones and tablet devices over WiFi and mobile networks. Supporting desktop and mobile communications with individual and group text messaging, WaveOnCloud enables collaboration between mobile and office teams using VOIP (Voice Over IP) on existing devices (BYOD).

Intelligent Paging for Fire and Rescue Services

CommonTime Ltd

Intelligent Paging for Teams is an out of the box pager replacement solution developed by CommonTime. The solution consists of a desktop-based console and mobile IOS and Android apps to receive and acknowledge paging messages. It can also include optional Computer Aided Despatch (CAD) Integration

IVR Route

ECKOH OMNI LIMITED

A network call management platform, giving complete control over your call routing via a secure, auditable web interface, allowing you to make changes with immediate effect. The system routes inbound calls to contact centres, departments, outlets or branches based on business rules, intelligent call routing plans and customer-defined configurable parameters.

Electronic (Hospital) Group Management

On Call People

On Call People is a comprehensive healthcare group management suite that creates tangible value by leveraging technology to improve provider interactions with peers, administrators, and the entire healthcare team.

telentConnect - Cloud Telephony and Unified Communications - Emergency Services

telent Technology Services Ltd

telentConnect is a hosted Voice and Unified Communications service provided as SaaS and powered by the award winning Unify OpenScape Enterprise technology. The telentConnect service provides a wide range of functionality to replace traditional business telephone systems and additional multi-media communication options to support collaborative, mobile and location independent working.

Touch Technology - Hosted Collaboration

Intercity Technology Limited

Touch Technology provides telephony, audio/web conferencing, unified messaging and contact centre capabilities. It suits organisations ranging in size from about 20 to 2,000 users, who self-manage their accounts via an on-line portal. Any voice-enabled device, including VoIP, mobile and analogue is compatible.

storm® LOCK®

Content Guru Ltd (Redwood Technologies)

storm® LOCK® is a PCI-compliant payment system which ensures that agents never directly handle customer payment details. LOCK can be fully automated or agent-assisted. If the agent can stays on the line to talk the customer through payment, the tones are masked to ensure that compliance is maintained.

Skype for Business PSTN Calling

Insight

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

Technology solutions that streamline Complex Customer Journeys

Vizolution

Vizolution delivers technology solutions that streamline complex customer journeys. Our suite of digital SaaS products eliminate the breaks in complex customer journeys, resulting in improved document accuracy, reduced costs, quicker transactions and improved customer satisfaction.

Microsoft Skype for Business hosted and managed by MeetingZone

MeetingZone Ltd

Offers all of the features and functionality of Skype for Business server, delivered from the cloud. Skype for Business as a Service is a fully managed service hosted and managed by MeetingZone. Our user training and adoption programme is tailored so that everyone makes full use of the tools available.

Artificial Intelligence Contact Centre Agent

Contact Centre Systems

An artificially intelligent Contact Centre agent that holds a conversation with website users to answer questions in natural language, also known as a Virtual Agent. Virtual Agents can answer questions in multiple languages, scale instantly with demand and work 24x7 without a break.

EDB Postgres Developer Standard (uniCores)

Somerford Associates Limited

EDB Postgres Developer Standard subscriptions provide the benefits of application development with PostgreSQL in a fully licensed, supported and updated EDB Postgres Platform environment including all tools along with access to experts who can help resolve installation, setup and configuration issues, help optimise the database setup, and diagnose Postgres-related issues.

Hosted Voice and Collaboration

Lloyds IP

A reliable enterprise grade hosted IP Telephony and Collaboration service available at either ISO 27001 or Official security levels. Enables users to securely and seamlessly contact users on the network from any location with a suitable data connection. Ideal transition from legacy Unify, Siemens, HiPath, Hicom and DX PBX systems.

SD-WAN

Ciptex

SD-WAN provides a secure hybrid overlay technology virtualizing the enterprise WAN with centralized management and control.

Voice2

AdEPT Telecom plc

A low cost, cloud-based IP telephony solution, designed and offered to be of particular benefit to schools, groups of schools, Multi Academy Trusts (MATs) and similar organisations. Offers low call costs, requires no local infrastructure beyond a handset and PoE network point, and integrates with other school-focused services.

Conduit Global CX100 omni-channel cloud Contact Centre Software as a Service (CCaaS)

Conduit Global

Conduit Global CX100 omni-channel cloud contact centre software, based on industry leading technologies, in any combination of PCI and GDPR compliant dedicated or multi-tenant private or public cloud environments; Offered on a 24x7, consumption based month-to-month or long-term commitment basis.

Exponential-e Hosted PBX & Unified Communications and Collaboration

Exponential-e Ltd

Exponential-e's Hosted PBX & Unified Communications and Collaboration Service provides users with Private Branch Exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted PBX Service is a Cloud-based Unified Communications Service which is delivered over our business-only, reliable and low latency network.

Skype for Business Phone System

Comparex UK Ltd

Cloud Voice. Skype for Business Phone System call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access.

Circuit Collaboration

Atos IT Services UK Ltd

Circuit is an internet SaaS application that brings together voice, video, messaging, presence and screen/file sharing into one unified view accessible on any device. It creates conversation threads to bring continuity and context to your communication. Ideal transition from legacy Unify, Siemens, HiPath , Hicom and DX PBX systems.

Amazon Connect

Amazon Web Services

Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

Nowcomm Video Bridge Cloud Conferencing Service

Nowcomm Limited

Unlimited interoperable video-web-audio collaboration and conferencing service for your teams based on Cisco Meeting Server (formally Cisco Acano).

telentConnect - Cloud Telephony and Unified Communications - Education

telent Technology Services Ltd

telentConnect is a hosted Voice and Unified Communications service provided as SaaS and powered by the award winning Unify OpenScape Enterprise technology. The telentConnect service provides a wide range of functionality to replace traditional business telephone systems and additional multi-media communication options to support collaborative, mobile and location independent working.

Cisco Webex Training from MeetingZone

MeetingZone Ltd

Carry out interactive, online training that includes video breakout sessions and hands-on learning with Cisco WebEx Training from MeetingZone. It is available on a per licence basis and is fully supported by our customer support and training team. The service has a choice of audio conferencing options.

Another Number for Teams

Thumbtel Ltd

Another Number is a second mobile number service that co-exists on an employee’s personal mobile phone, allowing for the separation of business and personal communications without the need of a second SIM or contract. To set up your organisation/team and start a free trial go to https://team.anothernumber.com/register

Cirrus Softphone Voice License

Cirrus

The Cirrus Softphone Voice License provides users with the functionality required to make and receive calls on their workstation using a web browser to access the Cirrus Cloud Telephony Services.

Conversational IVR, SMS, Chatbot and Virtual Assistant Solutions

VoxGen

A high quality, IVR, SMS, Chatbot and Virtual Assistant hosting environment, with applications that can automate common customer service tasks like identification and verification, balance playback, order status etc using natural language understanding (NLU) and speech recognition in a modern, conversational system design with online configuration and reporting dashboard

Virtual Recording Room - Video Conferencing Service (VRR)

Broadband Visual Communications Ltd

The Virtual Recording Room service allow users to easily record, watch and share Video Conferencing meetings.

EDB Postgres Developer - Enterprise (uniCores)

EnterpriseDB

EDB Postgres Developer Enterprise subscriptions allow development of Postgres Advanced Server applications in a fully licensed, supported and updated EDB Postgres Platform environment including all tools along with access to experts who can help resolve installation, setup and configuration issues, help optimise the database setup, and diagnose Postgres-related issues.

Gamma's SIP Trunking - Resilient Cloud Voice

Gamma

Gamma SIP is the UK's leading voice over IP (VoIP) business service, providing quality inbound and outbound voice calls over the customer’s choice of data connectivity. Compatible with the majority of telephony systems, it also delivers complementary cloud features including; automatic failover, flexible channel volumes and inbound call control.

storm® SHOUT™

Redwood Technologies Ltd

storm® SHOUT™ is a mass multimedia alerts system which enables business to provision and distribute messages instantaneously. SHOUT delivers messages via SMS, voice, email, instant messaging or any other form of communication depending on what will best suit the situation and recipient, delivering effective, immediate mass communication.