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248 results found

248 results found in Cloud software in the category SMS

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Agile Service Desk Suite

Agiloft Inc

Winner of Best Overall Value four years in a row, Agiloft Service Desk Suite is top rated by users and analysts alike. Streamline your operations to close tickets faster, improve consistency, and gain actionable insights. With a customizable end user portal, full workflow engine, dashboard performance metrics, and more.

PatientComms

Dataphiles Ltd

PatientComms is a cloud based patient engagement platform which enables NHS Trusts, CCG's, CSU's, GP's, Dental Practices & other healthcare providers to complete patient surveys (like the NHS Friends & Family Test), patient studies, provide interactive appointment reminders and healthcare messaging.

Council & Local Authority SMS Service

Reach-Data Ltd

We offer a dedicated inbound / outbound SMS service specifically aimed at Councils and Local Authorities. All services are housed in UK data centres using dedicated infrastructure and direct connectivity with the mobile networks. We are ISO 27001 accredited with a suitably scoped ISMS covering all services.

NHS Friends and Family Test (FFT) Survey

Rhubarb Business Services Limited

RHUBAS is a patient satisfaction and experience solution enabling Trusts to deliver enhanced NHS Friends and Family Test (FFT) surveys. By providing omnichannel, multi-language survey solutions with enhanced unique real-time dashboard technology and MI reporting, we put the patients and the Trust at the centre of everything we do.

e-shot™

Forfront Limited

e-shot™ is an intuitive, powerful email marketing system. The platform offers a range tools for successful email marketing; API integration, several creation methods, easy contact handling, a/b split testing, best-in-class detailed reporting, advanced engagement analytics, automation and Google analytics tagging. The platform also has a fully integrated SMS marketing facility.

SmartSurvey Business

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to create and collect data through Online Forms, Emails, SMS and QR codes. Customer Satisfaction Surveys, Employee Surveys, Market Research, Training Evaluation, Assessments, Patient Satisfaction, FFT Friends and Family Tests and much more.

TrainingCRM

BrightOffice Ltd

TrainingCRM is a fully integrated enterprise cloud software solution designed specifically for the training industry which offers superior support, functionality and effectiveness in the management of trainers, the allocation of delegates and the provision of training courses. Covering the full flow of any business, from enquiry to customer account management.

BIGFONE Cloud Crisis Management

Azuronaut Limited

Bigfone is a business continuity and crisis management service. Hosted in Microsoft Azure, Bigfone is a Platform as a Service (PaaS) solution that integrates with Azure Active Directory to contact employees quickly in a crisis. Bigfone utilises best in class delivery services for email / SMS communication. https://bigfone.azuronaut.com/

Text Gateway / Developer API - TextAnywhere

SRCL Limited

The TextGateway provides developers with the ability to integrate an automated text-messaging capability in to existing applications and websites, and to build new applications that incorporate text-messaging functionality with an easy-to-use SMS gateway API.

Probation Self-Service Portal – Direct2probationer

Core Systems

Probation portal Direct2probationer for Community Rehabilitation Companies (CRCs), offers an add-on to traditional offender case management system. It is a digital cloud platform for service users in the community to access communication, information and services. The platform can be integrated with biometrics and other types of verification apps or hardware.

HCL iGOVERN® Mobility Solution

HCL Technologies UK LImited

iGOVERN® Mobility is a device and platform agnostic solution, enabling Police Officers to connect to operational systems from remote locations. The service is integrated with force local and national systems. Based on SOA (Service Oriented Architecture) principles it provides officers with access to all critical information needed via handheld devices.

Healthy Hive

Cloud Data Service Limited

Case management and reporting software for delivering holistic wellbeing services, managing payments for outcomes and spanning the boundaries for joined up care across LTCs, social prescribing, health checks, mental health, smoking cessation and other public health issues to identify multi-morbidity cases and where cost savings can be made.

Stopford, agenda - Generic Diary Management System

Stopford Information Systems

The Stopford diary system offers councils an all-in-one system that has all of the benefits of applying a generic diary across all services while still retaining the service specific functionality that services need to operate efficiently.

DrDoctor Appointment Management Platform - Essentials

DrDoctor (ICNH Ltd)

Please note, this service is identical to the full DrDoctor Platform but without the intelligent workflow capabilities. Please see other listing. Appointment management platform for NHS hospitals. Remind and notify patients using SMS, email and web. To see how it works, text APPDEMO to 07860039092 or visit nhs.my/demo.

SMS: Schools SMS system

Mobisoft Corporation Ltd.

A British government approved messaging system, designed ground up in conjunction with Schools, Collages and Education bodies. The system is used to provide information to parents and teachers via mobile SMS, keeping them informed.

Voice Automation

Esendex Limited

Esendex Voice solutions offer a simple and effective way to communicate with your customers. As long as you have a contact number, it does not matter whether this is a mobile or landline, our voice services can help with your contact strategy.

SigningHub - Digital Signature Solution

Ascertia Ltd

SigningHub provides a complete solution for digital signatures, flexible document workflow, approval and status tracking - designed to save substantial time and paper related costs. Integrated with business applications or used in standalone mode, SigningHub optimises how organisations deliver, review and sign documents with long-term eIDAS compliant legally binding signatures.

Mobile Validation

Experian

Experian’s cloud-based mobile validation solution improves the overall accuracy of your mobile data by checking if it is valid and active. Mobile phone numbers can be validated for accuracy as they are captured or in bulk from your contact database.

Qualtrics Experience Management Platform | The most powerful public sector insights platform

Qualtrics LLC

Do faster, smarter, more powerful research to improve public services with Qualtrics - the world’s leading insights platform. Built on the most flexible survey builder and backed by advanced analytics and reporting to turn insights into action. Bring together experience data from citizens, patients, customers, employees, website visitors, social/statistical research.

Advantage Digital Smart Apps

Capita Business Services Limited

A cloud hosted platform enabling the rapid development of smartphone apps and content for iOS, Android and Windows Phone. Capita deploys configured apps to the relevant stores, with the platform then being utilised to control content, forms, integration, workflow and branding. PCI compliant payments are also supported.

Textburst

SRCL Limited

Textburst is a simple online SMS service that enables users to send and receive text messages to individuals or groups. Bulk upload contacts. Shorten and track links to websites. Send now or schedule for later. Live reporting and delivery status. Free keywords.

Electronic Offender Monitoring

G4S Monitoring Technologies Ltd

The G4S EM (or Tagging) system covers all aspects of Offender Monitoring, including RF House Arrest/Home Detention, GPS Tracking, and Domestic Violence. The system provides Police, Local Authorities and Government Agencies a cost effective and robust solution to assist in their efforts to reduce re-offending across all offender types.

Exponential-e Private Hosted PBX, Telephony & Unified Communications

Exponential-e Ltd

Exponential-e's Hosted PBX & Unified Communications Service provides users with Private Branch exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted PBX Service is a Cloud-based Voice/Unified Communications Service which is delivered over our business-only, reliable and low latency network.

Florence

SRCL Limited

Florence brings Telehealth to any patient with a mobile phone. Flo helps patients adhere to advice and prescribing, she is a system flexible enough to send personalised reminders and health tips to each individual patient. These text messages encourage them to take a more active role in their own healthcare.

Contact Centre text & SMS – Textlocal

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Customer Experience by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to measure customer experience and satisfaction through the power of the internet. SmartSurvey helps you engage with your customers through various channels, including your Website or by sending Emails and Text messages.

Digital Customer Survey

Esendex Limited

Surveys enable you to receive direct feedback from your customers at the time it's most relevant to them. By using the super-fast Esendex digital platform we are able to maximise your engagement and achieve response rates 10 times greater than traditional channels such as email, web and voice.

Healthy Hive: Stop Smoking Service

Cloud Data Service Limited

Case management and reporting software for delivering stop smoking services, managing client notifications, appointments and provider payments. Can be used directly in the pharmacy setting for maximum efficiency.

Cirrus Hosted Voice License (incl. Cisco handset)

Cirrus

Cirrus Hosted Voice License is a highly competitive product that allows users to access the Cirrus Hosted Voice service to make and receive calls across both fixed and mobile devices.

Groupcall National Alert Service

Groupcall Limited

A Country, State or Regional alerting system enabling instant communication of emergency situations (floods, hurricanes, weather alerts, terrorist threats etc.) to the public via SMS (Text), Voice, Email or Social Media, tailored for any jurisdiction or geography, enabling you to instigate a stable, proven emergency planning technology quickly and easily.

Patient Experience & Friends & Family Test (FFT)

Healthcare Communications UK Ltd

Healthcare Communications are #1 Market leaders in FFT, local surveys and patient experience. Multiple channels capture real time patient feedback including SMS, online, phone, tablets, paper and kiosks. Our analytics and auto-reporting features are co-designed with NHS staff for instant results and includes sentiment analysis, free text theming & heatmap.

VoiceHost Hosted PBX

VoiceHost Telecommunications

VoiceHosts Hosted PBX solution offers a cost effective and feature rich telecommunications platform for users to unify voice and video from handsets, mobile and desktop apps via a simple to use web portal.

Prison Video

Phonehub IO Ltd

Prison Video is a secure and scalable video call platform enabling enhanced communication between prisoners and approved contacts without the need for costly hardware installation. External contacts access the system using their own mobile device. Prisoners use secure tablets within the prison. All calls are monitored and controlled by staff.

Commsworld Contact Centre

Commsworld Ltd.

The Contact Centre solution enables contact centres or workgroups to simply and efficiently monitor, manage, and route calls. The solution includes MiContact Center Workgroup, MiContact Center Business, IVR Routing, Multimedia Contact Center, MiVoice Business Reporter, MiContact Center Outbound, Workforce Management and MiVoice Call Recording.

Salesforce.org Marketing Cloud

Salesforce.org EMEA Limited

Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way. You’ll deliver amazing experiences wherever you interact with customers. With Marketing Cloud, you plan, personalise and optimise every customer journey, creating real-time, relevant communications tailored to your customers need.

SMS Mobile Text Messaging API for User Alerts and Notifications

Nexmo Inc.

SMS delivery via meshed carrier network and Adaptive Routing technology (best path for traffic distribution) with low latency and high deliverability. Inbound Cloud Numbers, Free Inbound SMS, Two Way Messaging, Private SMS communications, Alerts & Notifications, Direct downloadable links, Two-Factor Authentication, Mobile Marketing, Customer Service.

Connect(tm) for Staff Engagement

Vacancy Filler Ltd

Connect(tm) from Vacancy Filler is a cloud based employee engagement platform encompassing elements of Social Media, In-Messaging, Forms and Surveys, File and Document Sharing, Calendars, and Notices. Accessible via a browser or dedicated mobile app, Connect(tm) allows organisations to share news and messages,bringing workplace communications into the 21st century.

Verify API for 2FA using a Mobile Phone

Nexmo Inc.

Nexmo Verify API allows you to implement two factor authentication (2FA) using short lived verification codes sent to a Mobile or Landline over SMS or an automated Voice phone call.

Crises Control

Transputec Limited

Crises Control is a cloud based emergency mass notification application combined with a functional business disruption incident management platform. It offers multi-channel communications, delivered through and supported by a mobile application. A sophisticated new task manager module allows tasks to be allocated and tracked during an incident.

Boomalert: Critical Incident Communications

Boomalert Ltd

Boomalert’s incident communication software enables the distribution and automation of broadcast communications – SMS, Voice and Email – and the escalation of urgent or critical communications. This ensures an organisation can plan and prepare effectively for critical incidents, and consequently reduce the negative impact they might cause.

Debt-ManagementCRM

BrightOffice Ltd

Debt-ManagementCRM is a fully integrated enterprise cloud software solution for any organisation that needs to process and manage debt. Covering the full flow of any business, from enquiry to customer account management, Debt-ManagementCRM is perfect for any small, medium or large organisation.

Advantage Digital Local Welfare Assistance/ Scottish Welfare Fund

Capita Business Services Limited

A full end-to-end solution, tailored to meet individual authorities’ welfare fund administration responsibilities. The solution is built on the latest web technologies and is underpinned by an extremely flexible workflow and rules engine, allowing each authority to customise its functionality, signposting and automation processes to meet local requirements.

Housing Options Allocations CBL,PP or Direct

Locata Housing Services Limited

Locata’s Housing Options allocation service enables local authorities and registered providers (RPs) of Housing Options to allocate their void houses via choice based lettings (CBL), property pool or traditional ‘top of the list’ allocations. The service is flexible and can be tailored to meet local authority or RPs exact needs.

Clinical Engagement Hub

iPlato Healthcare Ltd

iPLATO Clinical Engagement Hub allows central or regional teams (cancer screening, NHS Health Checks, etc.) to collaborate with GP practices around multi-channel patient engagement. The Hub supports safe and secure patient communication using SMS, IVR, e-mail and letter.

Interactive Business SMS

Esendex Limited

Interactive Business SMS enables you to send and receive text messages from your customers either online, by email or via API (connecting through your management systems). Esendex’ Interactive Business SMS has many applications including: reducing call centre traffic, maximising debt collection, managing appointments and organising staff cover.

iPLATO Connect - Hospital

iPlato Healthcare Ltd

iPLATO Connect - Hospital is a 2-way text messaging system that improves appointment attendance and improves the patient experience. Direct integration with Hospital PAS ensures full automation. Advanced routing of patient responses and customised templates based on Clinic ensures service safety, continuous improvement and delivery of benefits.

Short Message Service (SMS) Text Messaging

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

DrDoctor SMS (text) Message Gateway

DrDoctor (ICNH Ltd)

A non-profit service for the NHS to send text messages and related technologies. Text messages can be used with the DrDoctor platform or as a stand-alone Email to SMS service. Ideal for replacing NHS Mail's old SMS service.

Customer Service SMS

Bulk SMS Limited

Communicate with and receive feedback from customers using conversational text messaging via the Voodoo SMS portal. Keep customers informed and allow customers to respond via SMS for efficiency and convenience. Integrate with via API with CRM software or send and receive messages online with the Voodoo SMS portal.

iPLATO Connect - Community

iPlato Healthcare Ltd

iPLATO Connect for Community is a 2-way text messaging system that improves appointment attendance and improves the patient experience. Direct integration with Community PAS ensures full automation. Advanced routing of patient responses and customised templates based on Clinic ensures service safety, continuous improvement and delivery of benefits.

Unified Communications Contact Centre

Foehn

PureCloud Engage is a complete multichannel cloud contact centre engagement platform. Combined with Foehn’s telephony and customer experience expertise we can ensure an organisations contact centre receives the most innovative technology, along with superior deployment and integration services.

SMS API

Reach-Data Ltd

We provide an industry standard JSON / REST HTTP API to enable integration with clients systems, allowing them to send automated SMS. The API offers a number of features, such as windowed messaging, full delivery reports and also supports the forwarding of inbound messages back to the client.

storm® FLOW™

Redwood Technologies Ltd

storm® FLOW™ is a feature-rich service management tool, allowing you to create a huge array of complex, automated, multi-channel, multimedia services for mobile and fixed networks. FLOW can be used to enable full communications integration, allowing customers to access services by email, SMS, phone, web or other media

Cirrus Voice Desktop License

Cirrus

The Cirrus Voice Desktop License provides agents with the functionality required to make and receive calls on their workstation using a browser to access the Cirrus Cloud Telephony Services. Agents will be able to view queue information, chat to other users, view reports and see other operator states.

MatsSoft: MATS SaaS

MatsSoft Limited

MATS Low-code lets you develop your own digital services and applications with 5-10x less resource. MATS gives you a custom fit with all the digital features and communications you need but is more cost-effective than off-the-shelf solutions. It's extremely fast and simple to use with eLearning or 2-day onboarding training.

numero Self-Service Help Centre

Callcredit Public Sector Limited

A centralised point for customer online support and allow customers to find their own answers by adding numero's fully integrated suite of rich, targeted, self-service Help Centre tools to your desktop and mobile web experiences. Maintain your brand identity and escalate queries and contacts to the correct advisor to answer.

Digital Customer surveys

Textlocal

Send & receive text surveys. Optimised for mobile devices, the Textlocal surveys allow you to capture data in a myriad of ways. All data captured is shown on the dashboard with exports to excel for analysis in other systems.

Weduc Whole School Communication Platform

Accrosoft Ltd

Weduc from Accrosoft is a cloud based whole school communications platform designed for parental engagement. Encompassing social media style news feeds, email, SMS, push notifications, notice boards and a shared resource engine, the platform is delivered either via a browser (desktop or mobile) or via a dedicated customisable mobile app.

E-Mail Broadcast System

Free Rein Limited

The E-Mail Broadcast Systems are based on tried and tested elements from our CMS. They can handle anything from eshots to complex newsletters offering high levels of personalisation (optionally driven by CRM profiles) and tracking and will broadcast SMS. As a cut-down CMS it fully integrates with our CMS website.

Assistance Manager

Agile Byte Ltd

Assistance Manager is a simple, modern, secure enterprise level emergency response system. The solution is designed to efficiently capture and manage information from the outset of an event, maintaining a single view of an emergency that can be seen and updated by central control units and distributed rapid response teams.

Boomerang Messaging

Boomerang I-Comms Ltd

Automate communication flows across SMS, Email and Voice messaging, by dynamically matching outbound messages with inbound responses, regardless of quantity and order. Our technology is proven in generating substantial savings across appointment, management, workforce scheduling and incident management processes; whilst delivering choice and value for the end user.

iClarity Customer Relations Management, Marketing Automation and Mobile Engagement

Horizon Software Solutions

iClarity is a Cloud based Platform which delivers one solution to power marketing coordination across every channel and location. It contains all components for a modern marketing automation: Social CRM, Mobile Engagement Management, Campaign management, Loyalty management, standard Android and iOS Mobile applications powered by iClarity, Improved Data Management.

Friends and Family Survey Platform for Primary Care

iPlato Healthcare Ltd

iPLATO Friends and Family Test is an automated patient experience collection and reporting tool. Patients anonymously provide feedback on service quality via SMS, Tablet, Online and paper. At month-end, the system provides a report which complies with NHS England requirements and, also, provides additional information on how to improve services.

Wealth-InvestorCRM

BrightOffice Ltd

Wealth-InvestorCRM is a fully integrated enterprise cloud management software solution for the selling & managing of Un-Regulated Investment products. Our CRM focuses on the one Investor view, where all investments made are visible against all projects. Covering the full flow of any business, from enquiry to customer account management.

Maxemail

Emailcenter UK Limited

Maxemail is a cloud based software solution for email marketing, email automation and transactional email applications.

SMS for Health

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Friends & Family can be SMS based, text to drive up responses 'Do not attends' will drop with two way communication.

B2M and PagerSMS

Saadian Technologies UK Limited

B2M is a reliable and secure web-based SMS communication and messaging platform. B2M can integrate with external systems and be used for mass notifications and 2-way communications. B2M supports the PagerSMS emergency alerting service. This turns a mobile phone into a pager that alarms continuously until acknowledged by the recipient.

Appointment Management SMS & Multi channel

Healthcare Communications UK Ltd

Envoy Appointment Management is #1 communication software for NHS Trusts, sending patient appointment reminders via SMS, IVM, agent, email, letter and online. DNA’s reduce by up to 40% and appointment utilisation increases. 2way messaging, partial booking and pre/post assessments available. Latest technology digital appointment letters, dramatically reduces Trust postage costs.

Trustwide Doctor Rostering

Rotamap Ltd

Trustwide Doctor Rostering combines CLWRota and Medirota services for at least two departments to provide linked rotas, suitable for all theatre-based specialities and related clinical services. Trustwide Doctor Rostering enhances communication and collaboration between departments and provides metrics to guide improvement in areas such as consultant productivity and theatre utilisation.

Advantage Digital Enterprise

Capita Business Services Limited

Advantage Digital Enterprise is an end-to-end digital platform enabling organisations to deliver exceptional customer service. Advantage Digital Enterprise incorporates the Advantage Digital Portal, Advantage Digital Forms and Contact Manager and Advantage Digital Smart Apps. These individual components are all available via G-Cloud.

FRED: User satisfaction and analytical survey tool (Enterprise Feedback Management)

Brightwire

FRED: Feedback. Respond. Evaluate. Decide. Organisations are increasingly seeking to connect with their customers and measure satisfaction. With FRED you can create tailored, branched and multi-question SMS based campaigns that considerably increase response rates. Customer responses are saved and enable sentiment analysis, giving actionable insight and improving engagement.

CareForIT Care Management

Webformed Ltd

End to End Care Management Solution Scheduling Quick, Efficient Scheduling of Visits. Call Monitoring Via automated Smartphone technology. Care Planning CareForIT features easy to use tools. Financials Processes call monitoring data automatically to create accurate data feeds for payroll and accounting systems. Reporting The smart reporting tools with minimal effort.

iSAMS Management Information System

iSAMS Independent Ltd

iSAMS is the first entirely web based school administration management information system. Its clever design combines a single database and suite of portals/apps to offer bespoke management of all academic, pastoral and administrative information for your Academy. iSAMS integrates with a number of approved third party software solutions.

Clockwork

SRCL Limited

Clockwork is an easy text message API. It allows you to send and receive text messages via an app. All the API documentation can be viewed on the website.

VOIP

Quiits Consulting Ltd

Our cloud hosted VoIP telephone is suitable for micro to large businesses . Our softphone and CTC integration allows your telephone to interact with computer.

SMS Surveys by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey tool which can be used to create and collect data through online Forms. SmartSurvey also allows you to distribute your mobile friendly surveys via SMS (text messages), which you can fully customise.

smartnumbers mobile call recording

Resilient

smartnumbers mobile call recording provides compliant mobile call recording at a fraction of the cost of current mobile call recording suppliers. No matter who owns the device (the organisation, or the staff as part of a BYOD strategy), business calls are recorded and stored centrally, while personal calls remain private.

storm® CONTACT:SOCIAL™

Redwood Technologies Ltd

storm® CONTACT:SOCIAL™ seamlessly incorporates social media channels into the multi-channel storm Cloud Contact Centre solution through intelligent Automated Contact Distribution®. This enables quick, informed responses to enquiries made through services like Facebook and Twitter, connecting people and devices to the best automated and live resources – however, wherever and whenever.

Patient Experience Feedback, Friends & Family Test (FFT), Outcomes & Audit

Optimum Contact Ltd

Provider of real time Patient Feedback solution including Friends & Family Test (FFT), Patient Quality & Safety, Audit & Patient Outcomes. Multiple channel options including online, paper, text and kiosks. Automated analytics, insights & reports provided as standard. Easy data triangulation. A fully supported web based, hosted, real-time system.

Deeplake Communications Manager

Clearstream Technology Ltd

The Clearstream CMGR SaaS Service deployes Deeplake Communication Manager (a Digital Customer Communications platform for use by Local Authorities and Housing Associations) as a Cloud Service.

Public Sector Bulk SMS

Reach-Data Ltd

We provide a dedicated inbound / outbound SMS service specifically aimed at the Public Sector. All services are housed in UK data centres using dedicated infrastructure and direct connectivity with the mobile networks. We are ISO 27001 accredited with a suitably scoped ISMS covering all Public Sector services.

Advantage Digital Forms and Contact Manager

Capita Business Services Limited

An intuitive and flexible Forms solution enabling the digital capture and processing of data. Create highly configurable web forms, including powerful workflow, that engage customers in an integrated end-to-end process. The integrated Contact Management solution provides a single view of customer engagement, allowing users to assist customers with digital processes.

Civica OpenRevenues

Civica UK Limited

Civica OPENRevenues is Revenues and Benefits IT solution rivalling Capita and Northgate The administration of council tax, business rates, housing benefit, council tax reduction, sundry debts and local welfare assistance. Supporting digital transformation for citizen self-service with automated end to end processing

Boommail: 2-way Email2SMS

Boomerang I-Comms Ltd

Send SMS and Voice messages from your local email client, removing the complexity and cost of operating third party software. Existing contacts and distribution groups are available to users. Secure controls are provided to manage user access. 2-way transactions are recorded in order to maintain corporate governance and regulatory compliance.

CardByPhone

X-on

CardByPhone removes credit and debit card data from being accessible within an organisation during phone transactions. PCI-DSS requirements which govern security when handling card data are taken out of scope. CardByPhone can be integrated with contact centre and order processing systems or as a complete hosted telephony environment.

HTK Horizon

HTK Limited

Platform and services for highly personalised citizen engagement across web, email, SMS, mobile applications and interactive voice response (IVR)

Access thankQ CRM

The Access Group

Access thankQ CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Grant Awarding, Income / Donation Processing, Gift Aid, Volunteer Management and Event Management.

SOBook

Keyfort Ltd

SOBook is a secure online booking service that can be linked to an existing or new website. SOBook comprises: 1. Publish and book courses and other resources online. 2. Pay securely online. 3. Manage participants, courses, venues and instructors. 4. Communicate and obtain feedback SMStexts, emails and apps. 5. Reports

Council Hub

DigitalFirst Solutions

CouncilHub is a customer facing digital 'My Account' platform that enables Local Authorities to realise significant channel shift benefits. The platform contains a customer authentication and identity management engine, a range of inbuilt eForms and processes, and can integrate with any number of back office and CRM systems.

K2C Smart SMS

Klick2Contact EU Ltd

K2C Smart SMS enables brands and enterprises to create immersive, intelligent and valuable consumer communications via mobile apps and SMS. It uses its Mobile Intelligence Platform, which uses ‘Big Data’ analysis of our aggregated data to produce factual and behavioural information on mobile numbers and the devices they on.

JobsCRM

BrightOffice Ltd

JobsCRM is a fully integrated enterprise cloud software solution. Intelligent Workflow Processing provides a seamless solution for the daily running of the Jobs Assessment and/or Installation Business. Integrated software with industry leaders such as Elmhurst, Quidos, BRE and Stroma for Assessors.

Public Sector SMS

Bulk SMS Limited

Text messaging services for local authorities, councils, Fire and Rescue services, the Police, NHS, CCGs, social services and more. Communicate using SMS with the public, colleagues, staff and other interested parties using secure UK only white routes using the Voodoo SMS service.

SMS: PROTECT consular messaging platform

Mobisoft Corporation Ltd.

A British government approved security messaging system, designed ground up in conjunction with Embassies, global international organisations and corporate multi-nationals. PROTECT is used to quickly provide information to staff via mobile SMS, keeping them informed of security issues. Used by: FCO, Embassies, DFID, UN, EU, local and central government

Agile ITIL and ITSM

Agiloft Inc

Winner of analyst's Best Overall Value award for four years in a row and Pink Certified, our agile ITIL system is top rated by users and analysts alike. Streamline your operations to resolve issues faster, improve consistency, and gain actionable insights. Includes a graphical workflow editor, business rules, management dashboards.

O2 Business Messaging - Multi-channel Solution for Healthcare

Telefonica UK Limited

Business Messaging is O2’s managed messaging product (including SMS, Voice, email, in-app push). The solution offers a web portal, email-sms and API to send business critical messages in real-time or scheduled for the future. NHS trusts can send appointment reminders and patient communications cost effectively to reduce DNAs.

Cases-ClaimsCRM

BrightOffice Ltd

Cases-ClaimsCRM is a fully integrated enterprise cloud software solution for any organisation that needs to process and manage the application financial claims. Covering the full flow of any business, from enquiry to customer account management, Cases-ClaimsCRM is perfect for any small, medium or large organisation.

Housing Options Pre Assessment

Locata Housing Services Limited

Allows Local Authorities to triage applicants prior to allowing them to register for Housing. Online pre-application questionnaire is configured to requirement and makes a basic assessment of applicant needs. After completion a personalised Action Plan is produced sign posting and advising applicants to the most suitable housing options available.

SMS: CAMPAIGN MANAGER SMS marketing platform

Mobisoft Corporation Ltd.

A British government approved SMS messaging system, designed ground up in conjunction with Embassies, global international organisations and corporate multi-nationals. Campaign Manager is used to send marketing and other information to individuals.

Web portal for SMS, Twitter, email, Facebook messenger, webchat

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Text Message Survey by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey tool which can be used to create and collect data through online Forms. SmartSurvey also allows you to distribute your mobile friendly surveys via SMS (text messages), which you can fully customise.