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99 results found

99 results found in Cloud software in the category Natural language and speech processing

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Funnelback Enterprise and Site Search

Funnelback UK Ltd

Funnelback Enterprise Search is a best-of-breed Search technology which offers the ability for users to search multiple data repositories and file types simultaneously. Funnelback's search technology not only provides fast and relevant search results, but it can also be completely customised to meet any organisations search requirements.

Cirrus Speech Analytics License powered by Verint

Cirrus

Our individual user license allows your organisation to only provision access for those who require the Cirrus Speech Analytics functionality powered by Verint, meaning you only pay for what you need.

Skype for Business PSTN Conferencing

Civica UK Limited

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. Via Civica. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

HCL iGOVERN® Mobility Solution

HCL Technologies UK LImited

iGOVERN® Mobility is a device and platform agnostic solution, enabling Police Officers to connect to operational systems from remote locations. The service is integrated with force local and national systems. Based on SOA (Service Oriented Architecture) principles it provides officers with access to all critical information needed via handheld devices.

Skype for Business Plan 1

Civica UK Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. Via Civica. See https://products.office.com/en-gb/skype-for-business/online

IPsoft AMELIA® (Cognitive Agent & Virtual Agent)

IPsoft

Amelia is a cognitive virtual agent, able to conduct real time natural language conversations to fulfil a customer's journey. Whether interfacing directly with external customers, internal users or supporting first line agents, Amelia makes it possible to provide consistently high quality, engaging, scalable and efficient services 24 x 7.

Business Process Automation

Workflow Science Ltd

Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.

Skype for Business PSTN Calling

Softcat Limited

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

storm® CONTACT:ASR™

Redwood Technologies Ltd

storm® CONTACT:ASR™ is an intelligent rules-based routing and automatic speech recognition (ASR) solution. Callers are greeted by an automated agent, and, using advanced interactive voice response (IVR), invited to say the name of the person or department they require. ASR then rapidly directs the customer to the correct resource.

Evolution AI Transcribe & Classify - Private Cloud

Evolution Artificial Intelligence ltd

An Artificial Intelligence based Natural Language Processing software that enables the automated extraction and classification of structured data from unstructured data sources such as word documents, pdfs, web pages, xml files, scanned documents and other.

Skype for Business Plan 2

Microsoft

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

SherlockML

ASI Data Science

SherlockML is a cloud-based platform for data science. It provides tools for cutting-edge data science and data analytics. It benefits from a continually updated data lake, access to open data and a suite of machine learning algorithms.

Cognitive Knowlege Management

Atos IT Services UK Ltd

A cognitive technology platform, Prescience™, delivers cognitive knowledge for many situations; knowledge services for service desk agents; a natural experience for customer web self -service; or automated delivery of HR answers to employees. Powered by advanced technologies enabling people and machines to interact more naturally, extending human expertise and cognition.

Cloud Virtual Agent

Disrupt CX

Cloud-based Virtual Agent including natural language automation, customer self-service and voice biometrics. Includes speech to text and self serve across voice and all digital channels. With a simple SIP integration the solution works alongside your current environment driving improved customer operations efficiency and customer satisfaction through automated self-service.

Skype for Business PSTN Calling

Civica UK Limited

PSTN voice calling, an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. Via Civica. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

Freedom Cloud - Managed Cloud PBX Service for Skype for Business (SfB)

Freedom Communications (UK) Ltd

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Skype for Business Cloud PBX

Civica UK Limited

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. Via Civica. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Digital Interviewing and Recording Repository

Recordsure

Recordsure Capture provides the capability to record face to face (audio) conversations, digitally, using high quality microphones, store the conversations securely (acting as storage for other media) and make them available to review through a secure portal.

storm® FLOW™

Redwood Technologies Ltd

storm® FLOW™ is a feature-rich service management tool, allowing you to create a huge array of complex, automated, multi-channel, multimedia services for mobile and fixed networks. FLOW can be used to enable full communications integration, allowing customers to access services by email, SMS, phone, web or other media

Speech Analytics and Artificial Intelligence

Recordsure

Transcribe and analyse digital interview and call recordings. Artificial Intelligence helps with the efficient review of audio records for quality, compliance or customer insight purposes. A flexible range of cloud analysis configurations are available whilst each will be configured and trained to each buyer’s recording types and needs.

Skype for Business Plan 1

SeeLogic Ltd

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Definition and Implementation

Mando Group

We define and deliver high quality and robust platforms that enable you to optimise your customer experience. We work with .net technology stack as a gold implementation partner for Sitecore, Episerver and Microsoft including SharePoint, Office 365 and their Bot Framework. We use tested methodologies, developed through years of experience.

Language Preference Service

Redcortex Ltd

Our Cloud-based Language Preference service can securely store all your customer’s language preferences - meaning every time you communicate with them, whether by phone, email, or post, you can be sure you are using their preferred language. Our software integrates with Microsoft Outlook, CRM systems and any other application seamlessly

InformedINSIGHT – Big Data

Informed Solutions Ltd

InformedINSIGHT solves your enterprise data management and analysis challenges, providing a coherent understanding of big data and corporate knowledge utilising real-time spatial data analytics, big data integration, dashboards, reports, and GIS. It will support strategic decision making; unlocking and demystifying underlying data from the multiple systems or silos in use.

Skype for Business Plan 2

Civica UK Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. Via Civica. See https://products.office.com/en-gb/skype-for-business/online

Skype for Business Cloud PBX

Softcat Limited

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Genesys PureCloud

Genesys Telecommunications Laboratories BV

PureCloud delivers feature-rich services for collaboration, communications, and customer engagement. It’s highly scalable, reliable, and secure, built on a true cloud Amazon Web Services (AWS), micro-services elastic architecture. Modern intuitive Web UI provides advanced routing of Omni channel interactions, speech enabled IVR, Recording & Quality Management, Social Channel & reporting

Text Analytics, Multilingual Name matching, Media Monitoring and OSINT

Basis Technology Ltd

Best of breed text analytics in over 40 languages that allows users to extract intelligence from unstructured text, understand context, extract entities, entity relationship and fuzzy cross lingual name matching capabilities. Media Monitoring and OSINT allow users to find threats or additional intelligence from public and social media content.

Twilio Voice

Twilio

Enable apps to make phone calls anywhere to anything, from Landlines to Mobiles to WebRTC, government call centres to hospital reception desks.

AI.DATALIFT

Automated Intelligence Limited

AI.DATALIFT helps enterprises gain insight, remediate and migrate their unstructured data at scale to reduce cost, reduce risk and increase information governance. AI.DATALIFT can analyse what data is being stored and intelligently migrate it to the appropriate cloud-based ECM and cloud storage platforms.

Skype for Business Plan 2

Bytes Software Services

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online bsscloud

Skype for Business Plan 1

Trustmarque Solutions Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Skype for Business Plan 2

Trustmarque Solutions Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

AnaPad - Integrated Business Process Management and Notation with Advanced Analytics.

FusionExperience Ltd

AnaPad quickly enhances business processes notation and modelling with predicative analytics - including Natural Language Processing. Libraries of pre designed subject content are available including GDPR data protection, counter fraud, anti-extremism, social monitoring and horizon scanning. ISO/IEC 19510:2013 forms the foundation for representing business processes in machine-readable files.

Skype for Business Plan 2

Comparex UK Ltd

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Skype for Business PSTN Conferencing

Insight

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

Skype for Business PSTN Calling

Insight

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

Black Swan SAAS Nest Data Analytics Platform

Black Swan Data

We use data to solve problems for our clients, our software solutions analyse public and private data to anticipate changes in consumer behaviour and predict what customers will want. Our ‘Applied Prediction’ combines human intelligence, technology, computational analysis and data to create activations that transform how our clients do business.

Voice Communications API

Nexmo Inc.

Our Voice API allows you to communications enable your applications by leveraging Voice in the Cloud as well as connecting to your SIP infrastructure for both inbound and outbound calls. You can leverage functions such as: VXML and provide Text to Speech (TTS).

Skype for Business Plan 1

Insight

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Cirrus Agent QA Agent License

Cirrus

The Cirrus Agent QA Advanced Agent License allows named users to receive and undertake call recording evaluation requests.

Odigo as a Service

Capgemini UK plc

Odigo is an omni-channel, cloud-based platform for Contact Centre as a Service. It can enable the functionality, security, resilience and availability required by public sector Customers. Charges are opex-oriented and include pay-per-minute (not per user) for voice. Configuration can be maintained by users. Access to upgrades is free of charge.

Microsoft Power BI, Bots, Cognitive & Machine Learning Consultancy & Implementation Services

Tisski Limited

Adoption, consultancy, analysis, planning, design, deployment and support services for Microsoft Power BI, Bots, Cognitive & Machine Learning Consultancy & Implementation Services. Leverage BOTS , artificial intelligence, machine learning and Power BI to improve you services.

Business Intelligence - Meson-BI Portal

Cloud2 Ltd

A pre-built Microsoft SharePoint 2013, 2016, Online, Office 365 (O365), Azure (cloud) based Business Intelligence (BI) reporting Portal for SSRS, Excel, PowerPivot, PowerView, Power BI and other reporting tools. Proven, intuitive, mobile responsive and interactive experience to drive adoption. Accelerates reports, dashboard build, helping transform BI teams effectiveness, reduces costs.

Skype for Business Plan 2

SeeLogic Ltd

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Skype for Business PSTN Conferencing

Trustmarque Solutions Limited

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

PROfix Automated Transcription Service

VoiceScript Technologies Ltd.

VoiceScript Technologies delivers a secure, automated solution enabling multi-person interviews to be digitally captured, stored and transcribed into a trusted verbatim record. Our system generates transcripts for evidentiary and Compliance purposes. VST renders an auditable transcription – complete with time indices, formatting and speaker identified tags.

Peakon Engage

Peakon

Peakon automatically collects employee engagement feedback, analyses the survey data, and delivers back the insights you need to improve your business. Peakon provides real-time measurements of what's working, and what isn't, for groups of employees in a business through pulse surveys and comprehensive data analysis. Find out more at peakon.com

Freedom Cloud - Microsoft Skype For Business (SfB) Service

Freedom Communications (UK) Ltd

Skype for Business (S4B) is a Microsoft communications and collaboration platform that brings together an experience inspired by Skype with enterprise-grade security, compliance. It offers presence, Instant Messenger (IM), Skype for Business voice and video calls, and online meetings.

Skype for Business PSTN Calling

Trustmarque Solutions Limited

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

CGI - Robotics and Process Automation as a Service

CGI

CGI enable our clients to identify, realise and optimise a range of benefits through accelerated adoption of Robotic Process Automation (RPA) and Artificial Intelligence (AI). We deliver complex agnostic virtual workforce solutions to assist clients on their journey through digitisation of processes—ensuring enhanced digital experiences for employees and customers.

Microsoft Skype for Business PSTN Calling

Bytes Software Services

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans bsscloud

Skype for Business Plan 2

Insight

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Digital Interview Recording for the Department of Health & NHS

Business Systems (UK) Ltd

Interview Recording solutions from Business Systems incorporate digital, video and audio recording capabilities. Secure and accurate Interview Recording with military-grade security and storage for the NHS and other Department of Health needs. The digital Interview Recording solutions turn conversations into powerful insight. Record, review and analyse conversations on or off-site.

Skype for Business Plan 1

Softcat Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Skype for Business PSTN Conferencing

Gaia Technologies Plc

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

Skype for Business Cloud PBX

Trustmarque Solutions Limited

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Skype for Business Plan 1

Microsoft

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Skype for Business PSTN Calling

Comparex UK Ltd

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organisation so that they can make calls to and receive calls from people inside and outside of the organisation, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

IBM BigInsights for Apache Hadoop

IBM United Kingdom Ltd

IBM BigInsights for Apache Hadoop provides 100% open source Apache Hadoop through the IBM Open Platform, including, among others, Ambari, YARN, Spark, Knox, HBase, Hive, and encrypted HDFS. It also offers high value analytics features such as Big SQL, BigSheets, Text Analytics, Big R, and Machine Learning for faster insight.

Skype for Business Plan 2

Softcat Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Microsoft Skype for Business Plan 1

Bytes Software Services

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online bsscloud

Cirrus Agent QA Admin License

Cirrus

The Cirrus Agent Quality Assurance Admin license allows a named user to set up parameters such as number of call recordings to analyse, agent management and creating/editing quality surveys.

Skype for Business Cloud PBX

Insight

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Your.MD Symptom Checker & Personal Health Assistant

Your.MD

Your.MD is a text-based artificial intelligence system that produces a personal probability of the most likely diagnosis in response to symptoms offered by patients and followup questions asked by our artificial intelligence (AI) engine.

Skype for Business Cloud PBX

Gaia Technologies Plc

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Skype for Business Plan 1

Comparex UK Ltd

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Strategy & Experience Design

Mando Group

We shape your strategy by understanding of your business, customers’ data, insight and journeys to deliver an insight-based roadmap. We design simple, efficient user experiences that are driven by human psychology and customer behaviour. We deliver KPIs and ROI through monthly measurement data-analysis and reports.

Genesys PureConnect Cloud powered by CIC

Genesys Telecommunications Laboratories BV

PureConnectCloud is a comprehensive set of on-demand services for contact centres elevating CX. Highly scalable, reliable, and secure architecture allows global companies to cost effectively rapidly scale up and down handling Omni-channel interactions (email,web-chat,SMS, & social), speech enabled IVR, Outbound, Recording & Quality Management, Speech Analytics, Process Automation & Reporting

Intelligent Voice

Intelligent Voice

• Fastest, most secure Automatic Speech Recognition commercially available • Biometric non-enrolled Speaker Identification • Proprietary Topic extraction • Credibility Analysis calibrated by use case • Live Call Management • Auto-Redaction (e.g. PCI) • MiFID II & GDPR compliance • Media Monitoring • Archive Retrieval • Legal eDiscovery and Forensics

Cirrus Agent QA Supervisor License

Cirrus

The Cirrus Agent Quality Assurance TL/ Coach/Trainer license allows a named user to access the QA portal to review agent evaluations and conduct QA assessments.

Skype For Business Plan 2

Capito

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Skype for Business PSTN Conferencing

Softcat Limited

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

GeDaP Keytalk for IoT/M2M

TeamLogic Systems Ltd

KeyTalk strengthens the security of devices on a network, automating the creation and exchange of short-lived digital certificates at frequent intervals. With its automatic authentication (device identity) and robust encryption KeyTalk provides the security of PKI without the bureaucracy. Highly scalable objects can be readily connected and secured .

Evolution AI Platform

Evolution Artificial Intelligence ltd

Evolution AI Platform is a high performance data science/machine learning/deep-learning platform.

Managed Services

Mando Group

We architect hosting environments, define your target operating model for support, and provide ongoing maintenance of your digital customer experience. We provide 24/7 SLA support on any business critical issues to ensure BAU. We manage the entire service for you including hosting, maintenance, subscriptions, licences, and expert development resource.

Digital Interview Recording

Business Systems (UK) Ltd

Interview recording solutions from Business Systems incorporate digital, video and audio recording capabilities. Secure and accurate interview recording with military-grade security and storage as deployed by The Home Office. The digital interview recording solutions turn conversations into powerful insight. Record, review and analyse conversations that matter on or off site.

LinguaSkin Multilingual Localisation

Interceptor Solutions Ltd

LinguaSkin® creates multilingual and bilingual user interfaces for monolingual web applications with minimal effort and cost. LinguaSkin® replaces and transforms user interfaces in real time providing rapid internationalisation and localisation. LinguaSkin® supports all languages, integrates with translation tools and works with all kinds of applications, content and web technologies.

Microsoft Skype for Business Cloud PBX

Bytes Software Services

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx bsscloud

Capita Contact as a Service (CCaaS)

Capita Business Services Limited

CCaaS is a resilient shared infrastructure platform delivering telephony and contact services using VOIP based on Avaya telephony and Verint workforce management and analytical solutions. There are a range of functions and features that can be provided to match customer's current and future aspirations.

Medical Audits, Auditing and Quality Assurance Software copy

Medical Audits Limited

TS+ automates clinical & environmental healthcare audit processes. Bespoke developed mobile platform, specifically designed for healthcare auditing delivering powerful, relevant insights that healthcare experts value. The service includes real time digital dashboards, in-depth reports & analysis of trends on mobile auditing devices & on our web-based management & reporting system.

Skype for Business PSTN Conferencing

Comparex UK Ltd

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

Unified Communications as a Service (UCaaS)

Centerprise International Ltd

Market leading Unified Communications (UC) solution powered by Cisco provides an entry point to IP telephony and exceptional flexibility in the way a business can deploy collaboration applications.

Genesys PureEngage Cloud

Genesys Telecommunications Laboratories BV

The Genesys Customer Experience platform provides organisations with a complete customer contact service that will deliver consistent, seamless and personalised experiences across all touch-points. Whether via self-service or human-assisted, Genesys ensures alignment with the stage and type of the citizen’s journey.

AI.DATALIFT

Softcat Limited

AI.DATALIFT helps enterprises gain insight, remediate and migrate their unstructured data at scale to reduce cost, reduce risk and increase information governance. AI.DATALIFT can analyse what data is being stored and intelligently migrate it to the appropriate cloud based ECM and cloud storage platforms.

Skype for Business Plan 1

Gaia Technologies Plc

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

GCQC - QuickCode

THE SENSIBLE CODE COMPANY LTD

QuickCode is a coding environment for the government analytical professions; economics, statistics, operational research and social & market research. Gives immediate access to Python, R, open source libraries and data analysis tools in a single sign-on.

Digital Interview Recording for the Ministry of Justice (MOJ)

Business Systems (UK) Ltd

Interview Recording solutions from Business Systems incorporate digital, video and audio recording capabilities. Secure and accurate Interview Recording with military-grade security and storage for the courts, tribunals and other MOJ departments. The digital Interview Recording solutions turn conversations into powerful insight. Record, review and analyse conversations on or off site.

Digital Services

SP IT Services Limited

Experts solutions for designing and developing Digital solutions by following best of industry standards and GDS Principles.

Skype for Business PSTN Calling

Gaia Technologies Plc

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

Microsoft Skype for Business PSTN Conferencing

Bytes Software Services

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online bsscloud

Digital Interview Recording for the Ministry of Defence (MOD)

Business Systems (UK) Ltd

Interview Recording solutions from Business Systems incorporate digital, video and audio recording capabilities. Secure and accurate Interview Recording with military-grade security and storage for Ministry of Defence agencies. The digital Interview Recording solutions turn conversations into powerful insight. Record, review and analyse conversations on or off site.

Inform 360

Inform Communications Plc

Inform 360 Self Service is a range of automated, channel shift services designed specifically for UK public sector, central and local government. Unified communications services are created and deployed across IVR, email, mobile-web apps, SMS, chatbot and social-media from one central application and can be hosted and managed or self-managed.

Evolution AI Transcribe & Classify - Public Cloud

Evolution Artificial Intelligence ltd

An Artificial Intelligence based Natural Language Processing software that enables the automated extraction and classification of structured data from unstructured data sources such as word documents, pdfs, web pages, xml files, scanned documents and other.

Skype for Business Cloud PBX

Comparex UK Ltd

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Skype for Business Plan 2

Gaia Technologies Plc

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Cloud Contact Centre

Disrupt CX

Cloud-based Contact Centre service with advanced call routing, Omni- channel capability, intelligent self-service, natural language automation and self-service and voice biometrics. Scalable to 10's of 000's of agents with deep integration into existing CRM solutions

KnowledgeKube Low-Code Rapid Application Development Platform

Mercato Solutions

KnowledgeKube, a low-code RAD Platform that makes it faster to develop highly connected enterprise applications for the Web, Windows, iOS and Android. Create small productivity apps to large scale enterprise solutions that can be deployed across the enterprise and that easily connect with enterprise data, cloud services and devices.

Skype For Business Plan 1

Capito

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online