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635 results found in Cloud software in the category Instant messaging (IM) and chat

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635 results found

Office 365 Plan E1

Softcat Limited

Online versions of Office with email, instant messaging, video conferencing and co-authoring. Anti-virus and anit-spam, 50Gb mailbox, 1TB file storage, HD video conferencing, Office Online, Team Sites and Enterprise Social Networking.

Microsoft Sharepoint 365

Influential Software

Microsoft Sharepoint 365 software and services

Puzzel

Intelecom UK Ltd.

Puzzel is a complete Cloud Contact Centre solution. Superior voice management is complemented with a suite of multi-channel capabilities - Email, SMS, Web-chat and Social media. All in one single, and compelling, UI. Puzzel also offer Workforce Optimisation (QM, WFM), Speech Analytics, Payment, Knowledgebases and full integration to CRM systems.

Pupil Asset MIS and Tracker

PupilAsset LTD

The Pupil Asset MIS is a Management Information System for all schools and MATs. From student records, staff management and online registration, to census data, parent messaging and payments. MIS also includes Tracker, covering advanced assessment tracking and behaviour management, as well as teacher and parent apps.

Zoom Video Webinar

Generation Digital

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Enterprise Content Management System

Web Labs Ltd

Simple-to-use content management .NET solution with a flexible workflow engine enabling users to quickly and easily create responsive, dynamic, attractive and content-rich sites without the need for any specialist programming skills or training. Our solution can be fully customised and integrated with your back office systems.

File Sharing and Online Document Management - Clinked

Clinked

Secure Cloud Based File Sharing and Document Management Software. Invite team members, clients, business partners and stakeholders to store and share documents in the cloud. Secure business file sharing is quick and efficient with Clinked.

SignedUp - Labour Market Services

PDMS Limited (Professional Data Management Services Limited)

Job Search, Job Board and Labour Market Data module to support organisations that want to promote, manage and report on employment related opportunities. Enables employer job posting, managed opportunities on behalf of separate organisations, and application management. Dynamic and adaptable to the needs of the local labour and enterprise markets.

Unified Communications

Cinos Communications Services

The Cinos Unified Communications service leverages best-of-breed Cisco telephony, IPT, VoIP, Unified Communications and collaboration services Built upon the UKCloud Assured or Elevated OFFICIAL platforms. Includes: Conferencing Instant messaging/presence Unified messaging Omni-channel contact centre. Private, Community or Hybrid Cloud Enables a rich user experience with up to 99.99% availability.

Hosted Telephony (VoIP)

Redcentric Solutions Limited

Unity IP Voice is Redcentric’s hosted enterprise voice solution (VoIP) for organisations needing to update their existing telephony system but who are also looking to control equipment, training and operational costs, and boost the resilience of critical telephony services. Part of our public sector IT services portfolio.

Foehn Cloud Phone System

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

MOSAIC / ACANS

Airbox Systems Limited

MOSAIC is a mobile command and control application designed for frontline and field-based professionals working with or without central co-ordination. It provides users with mapping, situational awareness and collaborative annotation tools. ACANS is a variant for aviation users.

Intranet solution

Clerkswell

EasyShare is the award-winning, market-leading intranet ‘in-a- box’ product for Microsoft Office 365. EasyShare brings together best of breed tools including Skype for Business, Outlook, Yammer, Teams, Groups, Delve and Stream into one easy solution – including social features in a mobile ready platform.

Office 365, Microsoft

Glemnet Ltd

Microsoft Office 365 is a cloud-based service that offers robust security, reliability, and user productivity. Office 365 includes Microsoft Office 2016, Microsoft SharePoint, OneDrive Skype for Business, Microsoft Teams. Office 365 Security & Compliance is designed to help you manage compliance features across Office 365 for your organization.

Office 365 Enterprise E3

Insight

Cloud Office Productivity includes Office ProPlus Word, Excel, PowerPoint, OneNote, co-authoring, Outlook Exchange Email, Skype for Business, Instant Messaging, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, Data Loss Protection, Rights Management. Mobile (iOS, Android, Windows phone), desktop (Windows, Mac). See https://products.office.com/en-gb/secure-productive-enterprise

Cloud Collaboration

Ideal Networks Ltd

Ideal provide communications, collaboration and customer experience management platforms including: • contact centre service: interactive voice response (IVR); automatic call distribution (ACD); skills-based queuing and routing of calls, emails, web chats, text • text/video chat, groups, screen sharing, content management. • phone, voicemail, and conferencing.

Skype for Business Plan 1

Softcat Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities.

Nexus CloudSTEP for Voice

Nexus Open Systems Ltd

CloudSTEP for Voice provides a complete end-to-end solution for Microsoft’s Office 365 Phone System. CloudSTEP is based upon Microsoft's Framework Guidance for Cloud Voice, a stringent set of guidelines to ensure deployment success through comprehensive planning, delivery and operating phases. Underpinned by UC Assurance our leading unified communications support service.

CLOUD CONTACT CENTRE

Verizon UK Ltd

Verizon’s flagship Cloud based Contact Centre platform for organisations on a Digital Transformation journey to improve their Customer Care capability. The platform is Omni-Channel ready, supporting all digital media types including SMS, Social, Chat, and eMail management. Also avaialble are Flex/Spark EA options.

Zoom Video

Zoom Video

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Armour Mobile

Armour Comms

A London based organisation providing CPA certified encryption for secure voice communications (voice, video, messaging, group chat and data) on iOS and Android smartphones and tablets. Supplying Governments with cost-effective, easy to use technology combined with advanced security techniques to deliver cloud-based and on-premises solutions up to UK SECRET.

Cloud Phone System

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Operator Managed Event Call Service from MeetingZone

MeetingZone Ltd

You may prefer an experienced operator to manage your conference calls. With our Operator Managed service, an operator will manage the key elements of every call from scheduling, security requirements, key speaker introduction, Q&A session management and call wrap-up – leaving you free to focus on your message.

Microsoft Project Online Premium

Softcat Limited

Cloud solution for project planning and control, project portfolio management (PPM). Delivered through Office 365. Project management capabilities to plan, prioritize, and manage projects and project portfolio investments. Project Online can be used by administrators, portfolio managers, portfolio viewers, project managers, resource managers, team leads, and team members.

Maintenance SMS

Textlocal

Send & receive text messages to manage your appointment reminders for maintenance visits. Confirmation of the times that the engineer will call reduces 'no-shows' and if the tenant has gone out then they can return home or call the engineer to re-book.

Workplace by Facebook

Generation Digital

Workplace by Facebook is a private and secure work collaboration tool. It is a dedicated space for companies to connect, communicate and collaborate. Organisations of all sizes can use familiar Facebook features such as news feed, groups, messages and events to get things done. Others SaaS applications can be integrated.

Opus UCaaS Online

Opus Telecoms

Opus UCaaS Online delivers a cloud-based, enterprise grade, Unified Communications service, that replaces the need for onsite PBX equipment whilst providing customers access to the full suite of Mitel MiVoice Business features. Services are provided on a per user per month basis, with minimal upfront capital investment or in-house skills.

iPLATO Connect - Community

iPlato Healthcare Ltd

iPLATO Connect for Community is a 2-way text messaging system that improves appointment attendance and improves the patient experience. Direct integration with Community PAS ensures full automation. Advanced routing of patient responses and customised templates based on Clinic ensures service safety, continuous improvement and delivery of benefits.

SharePoint intranet product

Clerkswell

EasyShare is the award-winning, market-leading intranet ‘in-a- box’ product for Microsoft Office 365. EasyShare brings together best of breed tools including Skype for Business, Outlook, Yammer, Teams, Groups, Delve and Stream into one easy solution – including social features in a mobile ready platform.

Horizon Cloud Telephony Service

Incom Business Systems Ltd

Cloud based communication platform with advanced features including free local, national and mobile calls. There are a choice of handsets including desktop, cordless and mobile app with a web interface to manage calls and user features.

CloudTalk - Cloud Telephony

Spectrum Telecoms Ltd

CloudTalk is a cloud based, flexible, reliable, affordable Unified Communications service. Packages can include inbound voice services, IP handsets, resilient SIP connectivity, remote endpoint provisioning and management, planning, installation, training and support. Our service wrap includes security, integration and migration services for legacy pbx and Skype deployments with Sonus SBC.

Skype for Business Plan 1

Insight

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Amazon (AWS) Connect by KCOM

KCOM GROUP PLC

KCOM agile, scalable, hyperscale Workplaces Cloud Contact Centre services based on Amazon Connect simple self-service basic contact centre services with eGain Solve.

Remote Support, Remote Access, Live Chat

ISL Online Ltd

Start a remote technical support session in seconds or access an unattended computer. View the screen and control a remote computer or mobile device. Transfer files between computers, and reboot remotely.

Ideal CloudSuite: Office 365 Productivity Platform

Ideal Networks Ltd

A comprehensive Office 365 Productivity Platform to ensure that all enterprises can benefit from best-of-breed Identity & Access Management, SaaS, Public Cloud and email security and point-in-time Backup and Disaster Recovery as a Service

NetHelpDesk

NetHelpDesk Ltd

NetHelpDesk is a cloud based service desk solution that delivers Lightning Fast ITSM with an intuitive interface. Alongside being the benchmark for speed, NetHelpDesk provides powerful, flexible ITIL functionality. It includes features such as service catalogue, CMDB, incident, change, problem, knowledge management and market leading drill-down dashboards.

Asterisk Phone System

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Enterprise Mobility + Security E3

Softcat Limited

Cloud Enterprise Mobility + Security. Licensing suite includes Microsoft Azure Active Directory Premium P1, Microsoft Intune, Azure Information Protection Premium P1 and Microsoft Advanced Threat Analytics

Office 365 Customer Lockbox

Softcat Limited

Customer Lockbox gives customers explicit control over in the very rare instances when a Microsoft engineer may need access to customer content to resolve a customer issue. This is in addition to in-built Role Based Access Control (RBAC) Lockbox process that provides just-in-time, limited and time-bound authorised access.

Intranet

Clerkswell

EasyShare is the award-winning, market-leading intranet ‘in-a- box’ product for Microsoft Office 365. EasyShare brings together best of breed tools including Skype for Business, Outlook, Yammer, Teams, Groups, Delve and Stream into one easy solution – including social features in a mobile ready platform.

Office 365 Enterprise E3 Suite

Comparex UK Ltd

Cloud Office Productivity includes Office ProPlus Word, Excel, PowerPoint, OneNote, co-authoring, Outlook Exchange Email, Skype for Business, Instant Messaging, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, Data Loss Protection, Rights Management. Mobile (iOS, Android, Windows phone), desktop (Windows, Mac). See https://products.office.com/en-gb/secure-productive-enterprise

CoreGov - Microsoft 365, Mobility, Security and Windows 10

Core

Cloud Productivity, Desktop, Mobility & Security. Licensing suite for Office 365 Enterprise E3, Enterprise Mobility + Security E3 and Windows 10 Enterprise E3. Includes Office, Exchange, Skype, SharePoint, Yammer social, Teams, Cloud-PBX, PSTN-conferencing, Business Intelligence, PowerBI, cybersecurity, eDiscovery, Azure Active Directory, Azure Information Protection, Threat Analytics, MDM. https://products.office.com/en-gb/secure-productive-enterprise

Knowledge Management Intranet design and development

ClearPeople Ltd

ClearPeople’s intranet methodology offers simplified communication and collaboration toolset enabling organisations to rapidly deploy and leverage knowledge management and intranet solutions driving productivity, improving efficiency and sharing knowledge, utilising years of intranet experience in Microsoft Office 365, SharePoint Online Intranet, SharePoint 2013 Intranet, SharePoint 2016 Intranet, intranet development.

Office 365 by CloudCoCo

CloudCoCo Limited

Support from migration to daily management and pro-active advisory services for Office 365 Business and Enterprise plans including Office 365 Business Essentials, Business, Business Premium, Enterprise E1, Pro Plus, Enterprise E3, Azure Rights Manamgement, Exchange Online Kiosk, Extra Storage for SharePoint, and Rackspace Email Archiving for Office 365.

SAP Hybris Commerce Cloud

Edenhouse Solutions

SAP Hybris Commerce is a leading digital platform that allows you to connect with your customers anytime, from any device, driving digital transformation. Enabling you to put your customers at the heart of everything you do. Commerce Cloud contains Citizen, B2B, B2C and telecommunications templates for rapid implementation.

Arkadin Cloud Transformation Services - Enterprise (Private Cloud - Microsoft Skype for Business)

Arkadin

CTS-E Skype for Business Private Cloud is a highly available cloud UCaaS solution with replicated platforms housed in six data centres in three geographies. The Service provided is fully functional and secure (ISO27001) Enterprise Voice services for global customers, from 1000 users up to hundreds of thousands of users.

Hosted Voice and Collaboration

Daisy Communications Ltd

A reliable enterprise grade hosted IP Telephony and Collaboration service available at either ISO 27001 or Official security levels. Enables users to securely and seamlessly contact users on the network from any location with a suitable data connection. Ideal transition from legacy Unify, Siemens, HiPath, Hicom and DX PBX systems.

Business Process Automation

Workflow Science Ltd

Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.

Futr Public

Futr AI Limited

We use artificial intelligence to create two-way multi-lingual conversational interfaces through voice and chatbots. We apply NLP/NLU against your data ensuring consistent capture of internal and external information across all devices. Our solution transforms accessibility, provides efficiencies and generates insight to inform decisions about how to better communicate with people.

Cyber Security as a Service

Altiatech Ltd

Cyber Security as a Service (CSaaS) provides you with the peace of mind that a team of independent experts are constantly monitoring for unusual behaviour on your systems, warning you of threats and keeping your systems patched and backed up.

Cisco Webex Board (formerly Cisco Spark Board) from MeetingZone

MeetingZone Ltd

Cisco WebEx Board is an all in one touch-based video room system for team collaboration. There are two models; 55" and 70" for floor or wall. Anyone can wirelessly share presentations, documents, whiteboard, video and audio conference in stunning 4K UHD from any location in the world using any device.

Google G-Suite Basic

Ancoris Limited

G Suite is a set of productivity tools designed for Cloud, for users working anywhere on any modern device. Components include Email, Calendar, WP, Spreadsheets, Presentations, Video, Voice and Text Conferencing, Forms, Team Sites, Social Networking, Document Storage and Sharing. Any time, place, location; real-time collaboration makes teamworking the norm.

Audio Conferencing for Skype for Business from MeetingZone

MeetingZone Ltd

Extend the benefits of Skype for Business conferencing to include participants from outside your organisation. Our audio conferencing for Skype for Business service overcomes limitations experienced with the basic telephone conference facility in SfB, all while delivering superior voice coverage, quality and service to every meeting.

Nexus Office 365

Nexus Open Systems Ltd

Office 365 delivers the power of cloud productivity to organisations of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services - including Office, Exchange, SharePoint, and Skype for Business

Zoom Business IM

Generation Digital

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Office 365 (Managed)

P2V Systems

Office 365 provides industry leading productivity and collaboration tools for Office based and remote workers. By handling all management and support responsibilities P2V Systems can ensure a stable and secure service is maintained. Service is provided by a Microsoft Gold Partner.

First Response - Community Paramedic

Meta Cannect

Designed for Community Paramedics and Emergency Operations Centres, working with G.P.s to enable more effective communication and consultation, providing supplemental information using a smartphone (in addition to a phone conversation). Low data live video streaming and auto-translate messaging, allow collaborative working between healthcare professionals.

Intranet in a box

Clerkswell

EasyShare is the award-winning, market-leading intranet ‘in-a- box’ product for Microsoft Office 365. EasyShare brings together best of breed tools including Skype for Business, Outlook, Yammer, Teams, Groups, Delve and Stream into one easy solution – including social features in a mobile ready platform.

Zoom Rooms

Generation Digital

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Microsoft Groups, Teams , Yammer, SharePoint

ClearPeople Ltd

Group Explorer (GX) is a cloud based subscription service, allowing users to easily work across SharePoint, Office 365 Groups, Yammer and Microsoft Teams. GX makes it simple to find the right Microsoft 365 collaboration workspace. If your workspace uses a Microsoft Group, use GX to find and access it.

Exchange Online Kiosk

Softcat Limited

Exchange Online Kiosk is suited for deskless workers to provide business class email, contact management and calendaring services with up to 2Gb per user. Includes anti-malware and spam filtering. Access is also provided to Shared Mailboxes and Group Mailboxes.

Telephone Audio Conference Calls from MeetingZone

MeetingZone Ltd

Our audio conference call service is easy to use and always available. It is fully automated, secure and requires no pre-booking. Benefit from local access numbers from anywhere in the world, and schedule meetings directly from your email or calendar system, our online portal or mobile apps.

Digital marketing with SMS

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Office 365 Enterprise E5

New Signature UK Limited

E3 (Office apps and Exchange, Skype for Business, IM, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, DLP, Rights Management) plus Phone System call management, PSTN-Conferencing, Business Intelligence, PowerBI-Pro, Delve Analytics, Personal-Org Analytics, Advanced Threat Protection, Advanced Security Management, Customer Lockbox, Advanced eDiscovery.

Microsoft Office 365 Enterprise E1

Bytes Software Services

Online versions of Office with email, instant messaging, video conferencing and co-authoring. Anti-virus and anit-spam, 50Gb mailbox, 1TB file storage, HD video conferencing, Office Online, Team Sites and Enterprise Social Networking. See https://products.office.com/en-gb/business/office-365-enterprise-e1-business-software bsscloud

Office 365 Plan K1

Civica UK Limited

Productivity tools can benefit everyone, including those without a desk or office, like shift or frontline workers, or users who share a PC. Designed to provide services to improve communication and collaboration for these workers and now include further features. Via Civica. See https://products.office.com/en-gb/business/compare-office-365-kiosk-plans

WhenAvailable: Instant Message (IM) Broadcast Cloud Business Application

Modality Systems Ltd

IM Broadcast is a cloud-based, presence-driven corporate announcement application which provides a simple, fast and efficient way of sending out alerts, announcements and other messages within your organisation using Skype for Business Instant Message. It utilises presence information to deliver messages at the appropriate time (When Available).

SMS Campaign Manager

Esendex Limited

Surveys enable you to receive direct feedback from your customers at the time it's most relevant to them. By using the super-fast Esendex digital platform we are able to maximise your engagement and achieve response rates 10 times greater than traditional channels such as email, web and voice.

LifeSpots

trellyz

The LifeSpots platform is a location-based, real-time communication and collaboration network for local government enabling them to deliver their services to the public more efficiently. Entities can map and manage their services, and publish them to the public on the LifeSpots app, increasing impact, reducing costs and providing greater accountability.

Website design and development

ClearPeople Ltd

Utilising years of experience in Microsoft Office 365, SharePoint Online, Sitecore and Kentico projects, ClearPeople deliver websites offering a simplified communication and digital marketing toolset enabling organisations to rapidly deploy and leverage digital solutions driving productivity, improving efficiency and sharing knowledge.

Computer Aided Dispatch (CAD) Command & Control System

APD Communications

APD's Cloud Control Room Computer Aided Dispatch (CAD) Software, is a UK first specialising in advanced incident response management for Police, Fire, Ambulance Services and other critical control rooms. APD’s CAD is a scalable web-based, cloud-based, mobile, interoperable and fast to implement, upgrade and maintain

AccuRx Chain Huddle

AccuRx

Instant messaging platform for NHS GP practices. Communicate better as a team without interrupting your workflow. Quickly get help from colleagues when you need it. Save everyone time and improve practice efficiency. Securely discuss patients with a record of the conversation.

Hosted VoIP

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Megalist - On-demand workforce simplified

Megalist

Megalist is an end-to-end digital staff management platform that allows the creation and management of an on-demand workforce. Megalist eliminates the need for staffing agencies by giving authorities the tools to create & manage an on-demand workforce. Includes automatic rota generation. Agility, elastic, workspace, NHS.

Internet of Things (IoT)

Incremental Group

Incremental Group uses the Microsoft Technology Stack to incrementally build and support scalable and secure Internet of Things (IoT) solutions. Incremental Group engages with Public Sector organisations to deliver business outcome focused software enabling reliable, secure, bi-directional communications between enterprise devices and the cloud.

Office 365 Enterprise K1

Comparex UK Ltd

Productivity tools can benefit everyone, including those without a desk or office, like shift or front-line workers, or users who share a PC. Designed to provide services to improve communication and collaboration for these workers and now include further features. See https://products.office.com/en-gb/business/compare-office-365-kiosk-plans

Skype for Business Multimedia Contact Centre

Amillan Ltd

With Enghouse’s EICC platform Amillan are able to deliver exceptional Contact Centre capability for Skype for Business customers looking to add multi-channel capabilities into mid-size contact centre applications. The combination of deep Skype integration, multi-channel support, an intuitive agent interface makes Enghouse a powerful solution.

GOSS LiveChat

GOSS Interactive Ltd

GOSS LiveChat enables website/intranet visitors to use instant messaging, for immediate response by your Contact Centre agents. Used by Customer Service Teams, Sales Teams and Support Teams to deliver improved levels of customer satisfaction within Local Government/Authorities/Councils, Central Government Agencies, NHS Trusts, Police Authorities and Housing Associations.

Medic Bleep - Medical Messenger Copy

Centerprise International Ltd

Medic Bleep by Medic Creations, is a secure and real-time clinical communication solution. Its an ISO 27001 accredited and IG compliant tool which enables healthcare teams to communicate and collaborate within and across organisations. A perfect replacement for pagers and unsecured tools like Whatsapp.

Avaya IP Office Hosted Unified Communications

Virtuoso IT Limited

Powered by Avaya IPO is cloud Unified Comms and Contact Centre solution for public sector organisations

Microsoft Office 365

Transparity Solutions Limited

Microsoft Office 365 enables work and collaboration from virtually anywhere. As a Tier 1 Direct certified Microsoft CSP partner, Transparity manages the complete experience, from licensing through to discovery, migration and ongoing support.

Office 365 Implementation

NanoIT Solutions Ltd

We can help our clients to migrate from their existing mail systems to Office 365. We have successfully delivered Office 365 implementation projects to many organisations 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Rainmaker Impact

Rainmaker Solutions

Customers are the heart of a organisation. Rainmaker Impact guides customers to your services, gathers and presents information to your staff (or Robot) and enables direct communication with customers, complete workflows and save data to your systems. With Rainmaker Impact you'll work efficiently and react quickly to your customer's needs.

Microsoft Secure Productive Enterprise E5

Insight

Cloud Productivity, Desktop, Mobility & Security. Licensing suite for Office 365 Enterprise E5, Enterprise Mobility + Security E5 and Windows 10 Enterprise E5. Includes Office, Exchange, Skype, SharePoint, Yammer social, Teams, Cloud-PBX, PSTN-conferencing, Business Intelligence, PowerBI, cybersecurity, eDiscovery, Azure Active Directory, Azure Information Protection, Threat Analytics, MDM. https://products.office.com/en-gb/secure-productive-enterprise

Cisco Collaboration by KCOM

KCOM GROUP PLC

The agile, elastic collaboration offerings: Webex Meetings – the leading enterprise solution for video conferencing & web conferencing; Webex Teams (formally Cisco Spark) – a secure app for continuous teamwork with video meetings, messaging, file sharing and white boarding. Integration with other KCOM Workplaces services further enhances the overall experience.

Office 365 Plan K1

Insight

Productivity tools can benefit everyone, including those without a desk or office, such as shift or frontline workers, or users who share a PC. Kiosk plans such as Office 365 Plan K1, are designed to provide services to improve communication and collaboration for these workers and now include further features

Managed Video Conferencing as a Service (VCaaS) - Centerprise

Centerprise International Ltd

This standards based service allows maximum interoperability with legacy and future VC systems. Users connect to each other, host virtual meeting rooms and are able to share rich content. Users may use VC End Points, desktop or mobile devices to access services from the workplace or when working remotely.

Office 365 Import Service

Softcat Limited

Enables import of PST files to Exchange Online mailboxes and documents and data in to SharePoint Online. There are two import methods: Network upload, where data files are uploaded over the network; and Drive Shipping, where encrypted data files are physically shipped to Microsoft.

Citrix Cloud Implementation and Consultancy Services

Incremental Group

Incremental Group’s Citrix Cloud Implementation and Consultancy services provide support and advice in the adoption of, and transition to, Cloud-based Desktop and Application solutions using Citrix cloud technologies. Our team of Citrix Certified Cloud Professionals provide initial discovery and cloud readiness, transition planning, cloud strategy, cloud implementation and support services.

storm® TACTIC™

Content Guru Ltd (Redwood Technologies)

storm® TACTIC™ is an intelligent call-back and web chat solution. Queuing callers can book a time for a returned call via IVR. Web-browsing customers can also request call back or enter a live web chat with agents, sending a whisper prompt to the agent with details of their viewing behaviour.

Skype for Business PSTN Conferencing

Civica UK Limited

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. Via Civica. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

Kira (Cloud)

Company Net Limited

CompanyNet's 'Kira' branded Intranet solution for private/public or hybrid cloud, provides an enterprise class, bespoke corporate intranet and digital workplace at compelling costs with reduced timescales and risk. Built on SharePoint and Office 365, Kira delivers a mature, customised Intranet and digital workplace in a small number of service days.

Office 365 Enterprise K1

Insight

Online versions of Office with email, instant messaging, video conferencing and co-authoring. Anti-virus and anit-spam, 50Gb mailbox, 1TB file storage, HD video conferencing, Office Online, Team Sites and Enterprise Social Networking. See https://products.office.com/en-gb/business/office-365-enterprise-e1-business-software

Diligent Board Portal: Governance Cloud

Diligent Boardbooks Ltd

The Diligent Board portal is a secure solution that allows, leadership teams and administrative staff to simplify how board packs are managed. Our board meeting management software enables leaders to govern at the highest level with offline access with added modules, minutes, messenger and evaluations supporting the digital board pack.

4net Agile Cloud

4net Technologies Ltd

A Unified Communications & Contact Center solution designed to help create a more agile workforce and improvement citizen/customer experience from 4net Technologies. Key features include telephony, voicemail, team collaboration via audio/video, IM, call recording, Omnichannel contact centre (voice/email/webchat) and customer analytics. Access via handsets/headsets, mobile apps and softphone clients.

Bramble Hub Quinyx - Quinyx Workforce Management

Bramble Hub Limited

Quinyx’s Workforce management software suite will solve the headaches associated with the scheduling, time and attendance, task management and forecast planning of your staff. It will give you the freedom to control your workforce from anywhere, at any time while becoming more productive and more efficient.

Pupil Asset Tracker

PupilAsset LTD

Assessment solutions for every key stage. Make sense of your school's performance with easy to use reporting and analysis for attendance, behaviour and attainment. Tracker always offers up-to-date National Curriculum Frameworks and helps you prepare your school for inspections. Take control of your school.

storm® CONTACT:Web Chat™

Content Guru Ltd (Redwood Technologies)

storm® CONTACT:Web Chat™ enables organisations to incorporate web chat seamlessly into their multi-channel communications, managing all channels through a single blended interface. Web chat requests are handled by iACD® (intelligent Automated Contact Distribution) logic, which ensures that inquiries are always connected to the best automated or live resource.

Unified Communications as a Service (UCaaS)

Centerprise International Ltd

A market leading Unified Communications (UC) solution powered by Cisco, which provides an entry point to IP telephony and exceptional flexibility in the way a business can deploy collaboration applications.

CRM on Dynamics 365

Equiniti ICS Ltd

Customer Relationship Management on an Azure based Dynamics 365 platform. Designed to manage and maintain citizen relationships, track engagements and deliver actionable data. Data driven solution that improves how you interact with citizens. Tangibly streamline processes and increase citizen satisfaction with service.