963 results found in Cloud software in the category Forms and surveys
Blackthorn GRC Limited
People are our most expensive resource, yet we are often unaware of what they can truly deliver. Our Skills Discovery tool can perform an objective assessment of the skills and competencies within the workforce, providing leadership with a clear indication of gaps in the collective capability. UK hosted upto IL3/OFFICIAL.
Free Rein Limited
FR Forms lets you create your own forms (in a drag and drop editor) and deliver to one or more tablet or smartphone. Then capture the data back to our secure server for onward merge to you CRM or project database. Service starts as a free account (restricted functionality). https://www.frforms.com
Discover is a bespoke web-based platform that has been developed for the online hosting of innovation challenges. It enables publishing multiple challenges and sourcing responses via a secure and configurable online application form. This helps to maintain fairness and as well as protecting against IP contamination with a solver community.
Locata Housing Services Limited
Locata’s application and assessment service allows Local Authorities to create intelligent online application and change of circumstances forms, these guide applicants through questions to easily complete complex application forms. Data is processed against the authority’s policy, and assess applicants’ suitability, eligibility or priority against particular services.
Bancstreet Capital Partners Ltd
Empower your teams to on-board, quality assure, manage and govern and distribute decision making data from any source. Move from fragmented data silos and patchy audit-ability and governance to a business wide capability that not only streamlines the way you collect data & reduce risks but empower decisionmakers organisation wide
Invictus is a secure, private cloud based solution for the Management of Victims of Crime. It automatically imports data from other systems and has been designed to help organisations meet their obligations under the Victim Code. Invictus increases productivity and engagement and has encrypted public facing self referral forms.
Salesforce Communities is the transactional, self-service web portal for government. Proactively push knowledge to answer citizen queries. Enable community collaboration and support. Allow users to create cases, browse case updates and transaction history. Generate web forms to submit information directly into support processes and the back office. ©SFDCGC102018
The Domestic Abuse and Sexual Violence Referral and Management Desk is a secure Multi Channel Solution where Teams and Organisations receive secure, encrypted, online referrals, automatically populate a Management Desk, communicate with clients and record all interactions including emails. letters sent, phone calls made, face to face meetings and visits.
Idox Software Limited
Digital solution for online aggregation and display of social care products from the leading social care product providers. Uses Open Objects automatic data harvester populates and updates the showroom automatically you can add local providers if required.
Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing FOI, EIR, SAR and complaints from customers.
PDMS Limited (Professional Data Management Services Limited)
Job Search, Job Board and Labour Market Data module to support organisations that want to promote, manage and report on employment related opportunities. Enables employer job posting, managed opportunities on behalf of separate organisations, and application management. Dynamic and adaptable to the needs of the local labour and enterprise markets.
Tascomi Public Sector Housing is a key functional area within Tascomi’s comprehensive cloud-based Public Protection solution. Tascomi Public Sector Housing allows authorised users to manage workflows associated with Private Sector Housing, HMO Licensing and Grants. The system can be accessed on-the-go from any mobile device.
Our Customer Experience end to end solution helps you deliver an intuitive digital customer service environment with multi-channel collaborative case management. Our team provides a range of consultancy services to enable fast implementation, on-going support and delivery of tailored self-service portals & eForms across multiple devices with easy content updates.
Provision of a Software as a Service solution which manages the registration and data capture of Foreign Nationals by UK Police Forces. The solution can be hosted via Azure or via a Private Cloud solution
A single platform where you can record your data processing activities, create your risk register, manage staff policies, train your users on GDPR with graphically engaging content, therefore demonstrating your overall compliance with GDPR. This is the perfect tool to use as part of the personal data gathering phase.
Berkeley Research Group
BRG’s Dynamic Rapidly Interactive Visual Environment (DRIVE) is a platform for advanced analytics and the creation of expert insights. BRG DRIVE ingests data from multiple disparate sources and then integrates, enriches, and analyses the data to generate actionable information.
E-Health Innovations Ltd
VIPER is a fully featured, browser based electronic document management application providing seamless integration with existing systems. Documents collated from multiple external sources are accessed via an intuitive user interface. New electronic forms can also be designed and deployed by the customer to enable new content creation.
Replace your manual, paper-based processes with an eform, paperless workflow management system with PretaForm. Easily create intelligent business process applications like travel claims, leave requests, employee on-boarding etc. eForm functions include data capture, approvals, backend integration, business logic. Our low code platform empowers your team to digitise faster and cheaper.
Molnify provides an easy way to create web application with no code. You can directly translate Excel models into web apps.
Bancstreet Capital Partners Ltd
Create powerful Case Management (CMMN) applications in weeks/months to get complex tasks done consistently and efficiently through effective, joined-up action and bring in all relevant data. Deploy your solution with all the enterprise class attributes like auditability, fine grain role based access control, integration into corporate authentication systems etc.
ISO27001 certified, cloud-hosted CMS for websites and digital services. S8080's GDPR compliant digital platforms securely handle multilingualism, forms, CRM/case management integrations with single sign-on, transactions and devolved publishing. Choice of open-source or COTs content management systems. Easy to use, yet powerful. Mobile and accessible CMS, designed around your user’s needs.
Rocktimes landlord accreditation software allows councils to provide an effective online platform to manage landlord accreditation through the delivery of E-learning for ongoing CPD accreditation and the management of instructor led training courses. Rocktimes systems can be integrated with legacy CRM/EDRMS systems as well as postcode and online payment systems
A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.
Forms is used by over 170 UK Councils and many Public services allowing organisations to fully digitise services with intelligent transactional eforms optimised for mobile. Workflow, integrations and connections for payments included. Self and Dash provides secure single sign-on portals to deliver first class Customer Experience and together drive savings
Beyond Privacy Limited
Smart Privacy (cloud platform) software supporting GDPR and Data Protection Act compliance. Automates Privacy Impact Assessments (DPIAs), Departmental Audits, Supplier Audits, Data Inventory, Data Subject Rights, FOI and EIR requests, privacy notices, contracts, consent management and security breach response. Expert privacy knowledge built into questionnaires and workflow (customisable)
SA Group Ltd
SA Group provide customers with a secure CRM service solution. We have experience of delivering secure cloud CRM services using a broad range of technologies across a spectrum of sectors/disciplines. We provide secure cloud CRM service solutions from design, through development into delivery and will also support in-service as required.
Blackthorn GRC Limited
No matter what is being audited, transparency, collaboration and remediation are key. This tool helps manage audit activities and data across the whole life-cycle, from planning and execution to remediation and reporting. It covers compliance, IT, supplier, and quality audits as well as ISO compliance. UK hosted up to IL3/OFFICIAL.
Connect Assist Limited
A light yet robust quick start package for Oracle Service Cloud designed specifically for Local Government. This customer management platform with forms enables end-to-end digital self-service processes across a range of service areas. LG Assist provides licenses and implementation in one simple package. Pay nothing for 12 months.
Dynamics 365 for Customer Service device license, multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device
RH Environmental Limited
RIAMS is an enterprise cloud document management and knowledge management platform. It's designed to digitise and centralise the administration and distribution of documents and content for internal or public use. Applications include sharing, collaboration and the consistent use of information. Users can customise content locally and integrate with other applications.
Patients Know Best
Patients Know Best is a clinical portal designed for borderless sharing of information. The NHS HSCN-hosted cloud-based system delivers a consolidated record from all sources across primary, secondary, mental and social care, including public, private and third sectors. Uniquely, data sharing is under patient consent with granular privacy labels.
Solution that enables the management, collection and analysis of data to monitor the performance of programs and projects. The solution allows the creation of a customized data context, data collection forms, and avanced visualizations to respond to each business context, supported by advanced features delivered out-of-the-box.
Send & receive text messages to manage your appointment reminders for maintenance visits. Confirmation of the times that the engineer will call reduces 'no-shows' and if the tenant has gone out then they can return home or call the engineer to re-book.
Blackthorn GRC Limited
This service allows reactions to (security) incidents to be immediate and thorough. Create an incident record, assign a team, associate evidence and supporting material, progress the investigation with workflow, coordinate remediation activity and report back into the organisation all from one interface. UK hosted up to IL3/OFFICIAL.
Create, publish and manage your digital-form with our intuitive and easy to use tool (PretaForm). Our service helps you replace outdated paper forms with feature-rich digital-forms. Create cost saving applications which automatically include data-capture, intelligent workflows and integration. Our low code platform empowers your team to digitise faster and cheaper.
GoPro Consulting Ltd
Advanced CotS GDPR compliance case management. Provides out-of-the-box functionality for self-service individual rights management of personal data. Includes in-house capabilities to validate and manage applications, monitor structured/unstructured data source requests for pattern matching and collate results, manages (actual/attempted) breach notifications within the required 72 hour guidelines, with full PIA compliance.
The Bookings and Appointments module delivers the ability for a local authority to create any type of booking or appointments process. From the booking of an appointment to meet with a Council Benefits Advisor through to the reservation of any facility. Can enable both customer facing and internal facing processes.
The Keep Safe Desk aims to help vulnerable people get help in an emergency when out and about. A secure public-facing referral form records all vital details and automatically populates the police database so that if they need support, their details can be easily accessed.
Medical Audits Limited
Bespoke mobile software platform, specifically designed for healthcare auditing and surveillance, delivering powerful relevant insights and detailed non-compliance follow up. Our suite of over 70 Audit & Quality Assurance (QA) systems are modular in design, allowing complete flexibility in system choice and seamless expansion when extra systems are added.
Bristol IT Company
A cloud based Web Application designed to help organisations improve IT systems security and become “GDPR ready”. It provides functions which help with GDPR preparations, and a single, secure place to store all GDPR documents, audits and processes, as well as help with Cyber Essentials certification and PCI DSS compliance
The service is to take Trust data, clean and match to master data, enhance the data with additional data sources that may be exclusive to Signetor to provide significant insights, reporting capabilities or provide production quality data for running live systems such as procurement and supply chain solutions.
IEG4's OneVu is a customer contact and tracking system that enables citizens and Councils to most effectively manage their interactions (customer relationship management or CRM-lite). It provides personalised information for the citizen and its forms integrate with mainstream back office systems. eForms designer (eDesigner) Workflow/EDMS functionality is included.
Pension-Transfers CRM offers effective management of all pension transfer cases it is a fully integrated enterprise cloud software solution for any organisation. Covering the full flow of any business, from enquiry to customer account management, Pension-Transfers CRM is perfect for any small, medium or large organisation
Rocktime's verso™ licensing software provides unparalleled provision of food Licensing application Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
Our Live web chat solution is a cloud-based and can be used from 1 to unlimited users to provide live chat support to any website visitor. It is a highly scalable GDPR compliant solution. There are lots of useful features e.g. proactive popup messages, pre-chat forms, & secure data transfer.
KCOM GROUP PLC
KCOM agile, scalable, hyperscale Workplaces Cloud Contact Centre services based on Amazon Connect simple self-service basic contact centre services with eGain Solve.
GDPR places specific legal obligations on you to maintain records of personal data and processing activities. The GDPR activity tracker provides a way to record and report activity and use workflow to action any follow on activities. Includes easy to use, intuitive forms and comprehensive reporting.
State of Flux Limited
This service enables Departments to implement effective Strategic Supplier Relationship Management (SSRM) to help reduce risk, improve performance and create value beyond that already contracted.
mpro5 mobile platform including biometric Time & Attendance, IoT, Job Scheduling, Asset Management, Health & Safety, NHS mobile Auditing, and Data Capture on iOS, Android, and Windows 10.
Citizen Space is a digital consultation platform, originally developed as a joint initiative with the UK government. Hundreds of public bodies around the world use it to design, publish, manage, analyse and feed back on all of their consultations in one place.
A comprehensive solution providing all of the tools and facilities that training and teaching organisations need to manage events, education programs and conferences of all shapes and sizes. Manage complex multi-day, multi-stream events with ease.
An independent customer centric assisted complaint management platform allowing the citizen to raise complaints, problems and issues and then helping the organisation to efficiently gather, understand, predict, respond and resolve. Full MI with key insights and benchmarking to drive service improvement. Reduce costs, understand your customer's issue and improve services.
Gaia Technologies Plc
Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.
SAP Hybris Sales Cloud is a flexible, customisable, market-leading customer engagement tool providing a holistic view of the customer across marketing and sales functions, handling interactions across all communication channels, providing a full suite of analytical and automation tools, including data management, and delivers pre-packaged open integration scenarios
ECKOH OMNI LIMITED
Omni Email is a powerful and flexible inbound and outbound email handling system that is accessed from within the Omni-Channel console. It can handle inbound mails and web contact forms securely and quickly from all major email systems – from Google Mail to Exchange - and bulk outbound too.
Salesforce Einstein Analytics is a self-service application that enables you to make sense of large amounts of data; Salesforce data and other core systems data sources. You can explore your data to discover new, unexpected insights. Visualisations showing how your business is doing, continually monitoring key metrics. ©SFDCGC102018
Malinko Scheduling Software
Automated intelligent scheduling for a field-based workforce. Comprehensive and secure system for managing appointment booking. Automatically creates schedules, matching client requirements with organisational priorities. Dynamic rescheduling throughout the day in response to disruptive events. Live data and location information collected from field staff via mobile app, with lone worker protection.
Pro-evaluate is a SaaS solution offering two distinct modules: 1; Audit & Compliance Module can be used across any function and area of business that requires regulating, and be compliant to a standard . 2; Incident Reporting Module takes users through investigations from a regulation breach, near miss or accident.
Xenium Solutions Limited
mWebDB is a forms based solution that mobilises existing or new corporate database applications by enabling users to view, synchronize, edit and update SQL database information from mobile devices, laptop/desktops. Customised mobile solutions can be created in a point and click environment in a few short hours.
Workflow Science Ltd
Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.
Qualtrics focuses on driving outcomes that matter to you most - reducing unwanted attrition, retaining and developing talent, driving employee engagement and increasing the productivity of your workforce. It's all done by collecting and connecting data from across the entire employee lifecycle from recruitment to exit on a single platform
Futr AI Limited
We use artificial intelligence to create two-way multi-lingual conversational interfaces through voice and chatbots. We apply NLP/NLU against your data ensuring consistent capture of internal and external information across all devices. Our solution transforms accessibility, provides efficiencies and generates insight to inform decisions about how to better communicate with people.
Business can now programmatically send SMS to any mobile handset in the world. Nexmo removes the telecommunications complexity via a simple-to-use API, and automatically delivers via the best performing routes using Nexmo Adaptive Routing. Use cases include: • Alerts and Notifications • 2-way communications with end-users • Two-factor authentication
Web Labs Ltd
Web Labs Oneform enables non-technical staff to create online forms that react to user’s answers, alerts them to incorrect or incomplete answers, assists them through the process using help messages or supplementary information and allows them to save partially completed forms for completion at a later time.
Digital Patterns Limited
FormIO is a Form API Management platform. It enables web application developers to rapidly create the Forms using a simple drag-and-drop form builder interface. These forms generates a JSON schema that is used to both dynamically render the forms and automatically generate corresponding API's to receive the data upon submission.
Michael Carder Ltd
Council CMS is a cloud based in-browser content management system that can be integrated with a Council’s existing third-party applications and interfaces seamlessly. The flexible system is built on a robust and user-friendly framework and includes customisable applications for: forms, news, menus, page hierarchy, FAQ, events management, and job opportunities.
Civica UK Limited
Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365 functionality to get their job done. Plan subscriptions provide users rights to use functionality across any of the respective Plan apps and PowerApps, mobile application platform service.
Restorative Justice Referral and Management Desk is a secure Multi Channel Solution where Teams and Organisations can receive secure, encrypted, online referrals, automatically populate a Management Desk, communicate with clients and record all interactions including emails. letters sent, phone calls made, face to face meetings and visits.
SA Group Ltd
SA Group provide customers with a cloud CRM service solution. We have experience of delivering cloud CRM services using a broad range of technologies and across a spectrum of sectors/disciplines. We provide cloud CRM service solutions from design, through development into delivery and will also support in-service as required.
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. ©SFDCGC102018
SurveyOptic delivers and manages surveys, forms and diagnostic questionnaires in a secure, reliable and accessible way. It delivers high completion rates, automates follow ups, reminders and removals, and enables secure data import, export and integration. As well as PROMs and PREMs, it enables engagement and satisfaction measurement for other stakeholders.
MetaPhish provides an awareness and training portal which allows the administrator to orchestrate simulated phishing and ransomware attacks to directly target their staff and management. Ultimately, this will increase employees' sensitivity to fraudulent emails and allows your organisation to outline the risks and the need for additional training.
Locata Housing Services Limited
The Housing Options Social Lettings Agency service is designed to be used by customers, landlords with private rented sector (PRS) properties and council staff. Local authorities seek accommodation in PRS to prevent homelessness for households to which they owe a housing duty and used as temporary accommodation.
Totalmobile helps mobile workers across healthcare, government and private sector focus on doing more of the work that matters through our mobile software. With mobile workforce management, dynamic scheduling and analytics, field staff have the tools they need to increase capacity, save costs, improve compliance and consistency throughout service delivery.
The Early Intervention Referral and Management Desk is a secure Multi Channel Solution where Teams and Organisations can receive secure, encrypted, online referrals, automatically populate a Management Desk, communicate with clients and record all interactions including emails. letters sent, phone calls made, face to face meetings and visits.
Pitney Bowes Software Europe Ltd
Confirm is an enterprise asset management EAM software solution from Pitney Bowes specifically designed to empower public entities with the insight to make informed decisions on repair, maintenance and investment for critical public infrastructure assets against tightly constrained budgets and timescales.
Bancstreet Capital Partners Ltd
Empower your teams to make decisions on the basis of evidence. Actual, auditable operational, financial and other data from any source. Empower team members to manage their performance by more seamlessly working together. Empower team members with powerful intuitive tools to analyse challenges, formulate and evaluate answers and communicate solutions.
Microsoft Dynamics 365 for Field Service is the recommended choice for your field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders to deliver business process driven, best in class field service management. https://www.microsoft.com/en-gb/dynamics365/field-service
Microsoft Dynamics 365 for Marketing is a marketing automation CRM application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Microsoft Dynamics 365 for Sales and has built-in business intelligence. Create automated email marketing campaigns, manage events and survey your customers with ease.
Civica UK Limited
Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.
Zesty provides two platforms for the NHS. Our consumer platform serves as a standalone non integrated online appointment booking solution. Existing customers are community health, sexual health, primary care providers. Our enterprise platform serves as a PAS/EPR integrated patient portal. Existing customers are acute, outpatient and secondary care providers.
Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales
Texuna's Data Register and Master Data Management framework maintains, reconciles, stores and distributes a canonical data source as a register service. Enforcing data governance and data stewardship workflows help safeguard data quality and integrity. Secure version control with unique hash and publish to blockchain distributed ledger as audit trail.
Civica UK Limited
Use the power and capability of Dynamics 365 to deliver cloud-based business solutions including case management, licensing/permitting, and grants management services without being locked in to vendor-specific solutions. Civica Digital will design, implement, and manage your service, allowing you to focus on supporting your business and users.
EntServ UK Ltd part of the DXC Technologies Group
With DXC Technology SAP Hybrid Commerce citizen engagement accelerator you will quickly be able to launch an omni-channel citizen engagement platform using market-leading, modern technology. Your constituents will immediately benefit from a responsively designed site and forms which means they can interact wherever, whenever and on whatever device(s) they prefer.
Innovation Pulse is the industry leading benchmark tool providing innovation leaders with deep insight into their organisation’s innovation culture, strategy, leadership, management and tools & processes. The scale provides cross-functional, role and geographic results for multi-site organisations as well as benchmarking against other organisations by industry, location and size.
Property Licensing software management system. Landlord HMO Licensing, Additional and Selective licensing. On line application, back office processing and management of applications.
Welfare-Rights CRM is a fully integrated enterprise cloud management software solution for managing Welfare Rights, Benefits Advice and Money Advice Products. Covering the full flow of any business, from enquiry to customer account management, Welfare-Rights CRM is perfect for any small, medium or large organisation.
Geode Networks Ltd
Monitor and detect performance issues by learning and analysing user behaviour in real time, resolve performance problems faster and attain the service levels demanded by the business. Combine application performance, device performance and user productivity to achieve real end user experience
Episerver Digital Experience Cloud (DXC) is a complete web content management platform, comprising powerful, market-leading software and high availability, scalable cloud hosting. DXC offers exceptional ease of use and connectivity with other cloud services and systems.
Valiantys is offering its own ALM solution built upon the Atlassian Suite (JIRA, Confluence, Bitbucket, etc.). This solution helps our client build great digital products, enabling a faster deployment and unmatched user adoption. Our unique ALM implementation methodology includes pre-built processes, training and a dedicated Valiantys project manager.
Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.
Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing SAR from customers.
ISO27001 certified Drupal 7 or Drupal 8 cloud hosted CMS for websites and digital services. S8080's GDPR compliant Drupal CMS platform securely handles multilingualism, CRM, integrations, single sign-on, forms and workflow. Drupal content management system is open-source, easy to use, yet powerful. Mobile, accessible and designed to your user’s needs.
Capita Business Services Limited
One Digital Enterprise is an end-to-end digital platform, enabling organisations to deliver exceptional customer service. One Digital Enterprise incorporates the One Digital Portal, One Digital Forms and Contact Manager and One Digital Smart Apps. These individual components are all available via G-Cloud.
IBM United Kingdom Ltd
IBM Watson Campaign Automation is a digital marketing automation platform designed to put the power of data in the hands of the marketer. Use behavioural data from any source to create consistent campaigns wherever your customers are, through channels like email, web, mobile apps, SMS, social, group messaging and more.
Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through one system. Whilst maintaining GDPR compliance, Tractivity facilitates the management of every aspect of your engagement process by securely logging communications with built-in tools such as surveys, newsletters and issue management.
Capita Business Services Limited
A cloud hosted platform enabling the rapid development of smartphone apps and content for iOS, Android and Windows Phone. Capita deploys configured apps to the relevant stores, with the platform then being utilised to control content, forms, integration, workflow and branding. PCI compliant payments are also supported.
Gaia Technologies Plc
Multiple users can access the Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device.
Malinko Scheduling Software
A clinically safe, clinically aware, patient centered, enterprise wide intelligent scheduling system for the NHS. Unique intelligent scheduling matching algorithm that schedules patients with available staff, assets and facilities such as clinic rooms, theatres, equipment, ensuring activities are scheduled optimising use of assets. Patient appointment engagement with patient online portal.