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53 results found

53 results found in Cloud software in the category Call accounting

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Cloud VoIP

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Foehn Cloud Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

IT Financial Management Services by ComSci

Upland Software

ComSci helps organizations manage and communicate the cost, quality and value of the IT services they deliver to the enterprise, driving business alignment and IT transparency. ComSci also provides a managed service offering to streamline monthly data production to enable clients to focus on delivering value, not chasing data.

Mobile Data Usage Management - MODA from O2

Telefonica UK Limited

MODA ensures mobile data usage is managed in accordance with organisational policies, for individuals or groups, which are created through the admin portal and automatically applied to enrolled devices. Smartphones can increase the data an individual uses exponentially, MODA manages data usage costs without restricting critical BAU services.

Hosted Call Recording

Foehn

Recordings are stored for a maximum of 1 month before being deleted. If call recordings need to be retained for a longer period of time, this is provided in a range of charging tiers based on the cumulative size of recordings Foehn store for you beyond our standard storage policy.

Exponential-e Private Hosted PBX, Telephony & Unified Communications

Exponential-e Ltd

Exponential-e's Hosted PBX & Unified Communications Service provides users with Private Branch exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted PBX Service is a Cloud-based Voice/Unified Communications Service which is delivered over our business-only, reliable and low latency network.

Cirrus Hosted Voice License (incl. Cisco handset)

Cirrus

Cirrus Hosted Voice License is a highly competitive product that allows users to access the Cirrus Hosted Voice service to make and receive calls across both fixed and mobile devices.

OryxCloud Voice as a Service

OryxAlign

OryxAlign’s Voice-as-a-Service is an excellent replacement for any traditional PBX-telephone system. It addresses the need for convergent and cost-efficient telecommunications and is feature-rich, easy-to-deploy and extremely cost-effective. The service brings together a complete set of telephony features expected from a fully-featured on-premise PBX and supports a wide range of phones.

Commsworld Contact Centre

Commsworld Ltd.

The Contact Centre solution enables contact centres or workgroups to simply and efficiently monitor, manage, and route calls. The solution includes MiContact Center Workgroup, MiContact Center Business, IVR Routing, Multimedia Contact Center, MiVoice Business Reporter, MiContact Center Outbound, Workforce Management and MiVoice Call Recording.

Cloud PBX

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

DXP MobiX Cloud Telephony

Digital Exchange Products Ltd

Provision of a carrier grade private cloud telephony solution from 30 to 2,500 users (15 Agents for CC). Supports basic and advanced telephony features on a subscription model basis including unified communications and collaboration, deployed in your private or hybrid cloud.

Unified Communications Contact Centre

Foehn

PureCloud Engage is a complete multichannel cloud contact centre engagement platform. Combined with Foehn’s telephony and customer experience expertise we can ensure an organisations contact centre receives the most innovative technology, along with superior deployment and integration services.

Cloud Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Wendia Point of Business (POB)

RMS Services Limited

Point of Business is a modern Service Desk which allows full integration and customisation. It takes Service Desk environment to beyond ITIL, and this multi-tenancy framework allows one system to by fully utilised by several stand alone departments within an organisation.

Gamma's Resilient Cloud Telephone System - Horizon

Gamma

Gamma's Horizon is a Cloud PBX providing an array of features to suit the needs of organisations. It is operated through a choice of devices to suit the individual user; handset, mobile or desktop. Web interfaces allow real time access and changes to the many services available on user basis.

Open Source VoIP

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Unified Communication

Alscient Limited

Alscient provides unified communications and collaboration services on the award winning Tadiran Aeonix platform which is a powerful, flexible and adaptable platform that can be delivered on premise or as pure cloud solution (hosted on AWS). Alscient provide architectural, operational and implementation expertise to provide a successful cloud transition.

Twilio Voice

Twilio

Enable apps to make phone calls anywhere to anything, from Landlines to Mobiles to WebRTC, government call centres to hospital reception desks.

VOIP

Quiits Consulting Ltd

Our cloud hosted VoIP telephone is suitable for micro to large businesses . Our softphone and CTC integration allows your telephone to interact with computer.

Capita Collaboration Suite - UK Hosted Unified Communication Service

Capita Business Services Limited

Capita Collaboration Suite provides users with integrated access to advanced communication and collaboration tools, incorporating sophisticated voice, video, email and instant messaging capabilities - all in the cloud. The service helps you make the best use of multiple communication channels streamlining the way staff, customers and suppliers collaborate.

PureCom - Hosted IP Telephony

365 ITMS Ltd

Delivering Messaging, Telephony, Presence, Contact Centre, Video Conferencing and many other bespoke applications from our high availability UK Data Centres. Customers have a single tenancy customisable platform with all the latest features delivered to a range of handsets and mobile devices. Available as Opex or Capex.

StreamCloud Hosted Telephony

Stream Networks Ltd

A flexible and scalable telephony system for 4 - 100,000 users. The StreamCom system is available as an on-premise, hosted and hybrid PBX. All systems and infrastructure are managed and supported by the Stream Networks technical team 24x7.

Arrow Cloud Telephony

Arrow Business Communications Limited

A secure cloud based telephony service utilising Mitel PBX software and phone sets. Customers can add Contact Centre functionality, FCA Compliant call recording, Call Analytics, Remote worker extensions and a mobile client. The service is managed, monitored around the clock and customers are provided with a self-service administration portal.

Gamma's Resilient Cloud Voice Service - SIP Trunking

Gamma

Gamma SIP is the UK's leading voice over IP (VoIP) business service, providing quality inbound and outbound voice calls over the customer’s choice of data connectivity. Compatible with the majority of telephony systems, it also delivers complementary cloud features including; automatic failover, flexible channel volumes and inbound call control.

Via - Enterprise Voice Platfrom for Skype For Business

Redpalm Technology Services

VIA is an Internet-based Skype for Business platform customised with added functionality to give enhanced communications and increased efficiency, leading to substantial cost savings. Customers benefit from a single software for all Communications, accessed from any device, plus an intuitive Admin panel that enables full Enterprise Voice Functions.

Cloud Call Centre

Foehn

Foehn's Hosted Call Centre offers everything expected of a leading edge platform including; Interactive Voice Response (IVR), Inbound Automated Call Distribution (ACD), Predictive Dialling, Payment Gateways, PCI Compliant Call Recording and comprehensive Call Centre reporting. We can integrate the call centre with other business systems such as your CRM

IP Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Open Source Telephony

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Open Source Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Hosted PBX

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

PureCloud Contact Centre

Foehn

PureCloud Engage is a complete multichannel cloud contact centre engagement platform. Combined with Foehn’s telephony and customer experience expertise we can ensure an organisations contact centre receives the most innovative technology, along with superior deployment and integration services.

HIStel VoIP Telephony

Leicestershire Health Informatics Service

A custom-built communication system that utilises a cloud based VoIP PBX phone switching system. The VoIP technology, ensuring it provides a tailored service for all your telecom needs. Offering a fully featured telephone system with minimum recurring costs, HIStel can typically be provided for less than you might think.

Omnichannel Contact Centre

Foehn

PureCloud Engage is a complete multichannel cloud contact centre engagement platform. Combined with Foehn’s telephony and customer experience expertise we can ensure an organisations contact centre receives the most innovative technology, along with superior deployment and integration services.

Open Source Alfresco Content Management System (CMS)

Leicestershire Health Informatics Service

LHIS offers the Alfresco Enterprise Document and Records Management as a cloud hosted service. Alfresco is the market leading Enterprise Content Management platform, as of 2014 more than 1,300 organisations in 180 countries use Alfresco daily. Customers choose to use alfresco out-of-the-box or configure it to meet their specific requirements.

Cloud IP Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Staffplan SaaS Portfolio

Advanced Business Solutions

Staffplan Roster is designed specifically for community/home care providers and serves all functions of a modern care service, from initial referral through to scheduling, time-sheet processing, invoicing, gross payroll and reporting. Optional modules extend the solution: Mobile and landline phone Electronic Call Monitoring Staff, Service User Portals Business Intelligence reporting

CloudTalk - Cloud Telephony

Spectrum Telecoms Ltd

CloudTalk is a cloud based, flexible, reliable, affordable Unified Communications service. Packages can include inbound voice services, IP handsets, resilient SIP connectivity, remote endpoint provisioning and management, planning, installation, training and support. Our service wrap includes security, integration and migration services for legacy pbx and Skype deployments with Sonus SBC.

ITIL based Solution built upon Atlassian JIRA Service Desk

Valiantys Ltd

Valiantys is offering its own ITIL-based modular end-to-end solution built upon JIRA Service Desk. This solution helps our client transform their organisation, enabling a faster deployment and unmatched user adoption. Our unique ITSM implementation methodology includes pre-built processes for the main ITIL processes and a dedicated Valiantys project manager.

Adepteo® Hosted VoIP Telephone System

Adepteo Limited

Adepteo® VoIP telephony eliminates the need for significant capital investment. Has a host of features developed to help good businesses get better these include call management, conference calling, call recording, queuing of calls, voicemail and call data analytics. All traffic runs on equipment hosted managed and maintained by Adepteo®.

Reincubate iCloud Data API

Reincubate Ltd

The Reincubate iCloud API allows third parties to extract and analyse data from the Apple iCloud service such as messages, call history, photos, etc via a standard JSON API. Use cases include digital forensics, e-discovery, data loss prevention, mobile device management and parental monitoring.

Texuna Data Integration and Business Analytics

Texuna

Texuna data integration and business analytics is delivered with vendor or open source components, giving you options to work with Pentaho, Talend, Informatica, Tibco, DataStage, QuickSight, PowerBI, Tableau, Qlikview, Business Objects. End-to-end secure cloud-hosted infrastructure-as-code delivered over Amazon Web Services (AWS), Azure, OpenStack, VMWare. Integrates with Texuna's Enterprise Data Warehouse.

Asterisk Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Capita Contact as a Service (CCaaS)

Capita Business Services Limited

CCaaS is a resilient shared infrastructure platform delivering telephony and contact services using VOIP based on Avaya telephony and Verint workforce management and analytical solutions. There are a range of functions and features that can be provided to match customer's current and future aspirations.

Adepteo® Cloud Control Centre (C³)

Adepteo Limited

Adepteo® Cloud Control Centre (C³) service provides comprehensive management of Domain Names, Email Addresses, VoIP Telephone numbers and Customer Relationship Management. Our self built platform is based upon many leading Open Source Technologies and offers excellent value for money.

E-Surveys and Feedback

Leicestershire Health Informatics Service

On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms

Hosted Call Centre

Foehn

Foehn's Hosted Call Centre offers everything expected of a leading edge platform including; Interactive Voice Response (IVR), Inbound Automated Call Distribution (ACD), Predictive Dialling, Payment Gateways, PCI Compliant Call Recording and comprehensive Call Centre reporting. We can integrate the call centre with other business systems such as your CRM

VOIP

RHM Telecommunications Ltd

RHM VOIP service is a Cloud based telephony solution that is available on a pay as you use basis.

“Wandera Secure Mobile Data Gateway”

CWSI

Wandera from CWSI is a Mobile Data Gateway SaaS solution to secure and manage mobile data. It provides granular and real time cost and security analysis of your organisation’s mobile data. Preventing data leakage by using intelligent policy, real time capping and secure protection against the evolving mobile threat landscape.

Adepteo® Phone and Video Conferencing Service

Adepteo Limited

The Adepteo® video and audio conferencing solution is a web browser based system available on desktop and mobile devices. The audio element integrates with any global phone network. Using WebRTC technology it seamlessly allows video, team collaboration, file and screen sharing, as well as voice calls.

Hosted VoIP

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Hosted Telephony

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Hosted Dialler

Genius PPT Ltd

Our hosted dialler software is a comprehensive contact centre management solution, used by the UK’s largest contact centres and the public sector. It comprises of inbound/outbound call handling, predictive/progressive/preview dialling, IVR, call recording, screen recording, email, SMS, agentless payment processing tools, comprehensive reporting suites, call monitoring and quality assurance tools

Gamma's Resilient Cloud Inbound Service

Gamma

Gamma's Inbound delivers ‘inbound’ calls from an advertised number of choice (01/02/03/08 - including existing numbers) forwarded to a destination telephone number of choice, regardless of location or device. The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.