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513 results found in Cloud software in the category Other CRM services

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513 results found

Puzzel

Intelecom UK Ltd.

Puzzel is a complete Cloud Contact Centre solution. Superior voice management is complemented with a suite of multi-channel capabilities - Email, SMS, Web-chat and Social media. All in one single, and compelling, UI. Puzzel also offer Workforce Optimisation (QM, WFM), Speech Analytics, Payment, Knowledgebases and full integration to CRM systems.

FR Forms

Free Rein Limited

FR Forms lets you create your own forms (in a drag and drop editor) and deliver to one or more tablet or smartphone. Then capture the data back to our secure server for onward merge to you CRM or project database. Service starts as a free account (restricted functionality). https://www.frforms.com

Invictus - Victim Services Management Desk

Empowering Communities

Invictus is a secure, private cloud based solution for the Management of Victims of Crime. It automatically imports data from other systems and has been designed to help organisations meet their obligations under the Victim Code. Invictus increases productivity and engagement and has encrypted public facing self referral forms.

Domestic Abuse and Sexual Violence Referral and Management Desk

Empowering Communities

The Domestic Abuse and Sexual Violence Referral and Management Desk is a secure Multi Channel Solution where Teams and Organisations receive secure, encrypted, online referrals, automatically populate a Management Desk, communicate with clients and record all interactions including emails. letters sent, phone calls made, face to face meetings and visits.

CRM SALES and operations planning as a service

NIIT Technologies

NIIT provides comprehensive professional services in implementation and management of Salesforce CRM (Sales Cloud). Sales Cloud is a cloud-based application designed to help salespeople sell smarter and faster by centralizing customer information, logging their interactions with the company, and automating many of the tasks salespeople do every day

Infreemation - FOI, EIR and SAR ecase sofware

Digital Interactive Ltd

Infreemation is an advanced online cloud based application for processing FOI, EIR, SAR and complaints from customers.

CAMEO

Callcredit Public Sector Limited

CAMEO helps understand customers in terms of their: Demographics – age, gender, lifestage, education, occupation; Affluence – income, property value, spending, risk; Lifestyle and media - hobbies, interests, holidays, brand affinities; Credit Behaviours - Payday loans, Credit sophistication; Property characteristics - Tenure, Property type, Floor space/no. of bedrooms, on-the-market.

Foreign Nationals Solution - OVRO IVRO Registrations

Nineworks

Provision of a Software as a Service solution which manages the registration and data capture of Foreign Nationals by UK Police Forces. The solution can be hosted via Azure or via a Private Cloud solution

CLOUD CONTACT CENTRE

Verizon UK Ltd

Verizon’s flagship Cloud based Contact Centre platform for organisations on a Digital Transformation journey to improve their Customer Care capability. The platform is Omni-Channel ready, supporting all digital media types including SMS, Social, Chat, and eMail management. Also avaialble are Flex/Spark EA options.

Abavus - Site License Small Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Secure CRM Service

SA Group Ltd

SA Group provide customers with a secure CRM service solution. We have experience of delivering secure cloud CRM services using a broad range of technologies across a spectrum of sectors/disciplines. We provide secure cloud CRM service solutions from design, through development into delivery and will also support in-service as required.

CareCaller

Zippy Zebra limited

CareCaller is our answer to serve the data collection, diary management and reporting needs of organisations providing befriending services.

Flexible & User-Friendly FAQs & FAQs Management Service

Panlogic Limited - Digital Engineering

Personalised, contextual answers Natural search & real-time predictive answers Dynamic/adaptive Real-time updates Self-learning: auto- updates based on new user questions Further troubleshooting if unanswered Workflow alerts for new questions without answer Content Management System integration ‘Most popular’ / ‘Top 10’ Multi-language Browse categories/tags User commenting FAQ search Social media integration

Maintenance SMS

Textlocal

Send & receive text messages to manage your appointment reminders for maintenance visits. Confirmation of the times that the engineer will call reduces 'no-shows' and if the tenant has gone out then they can return home or call the engineer to re-book.

Pro9 CPD, Revalidation & E-Portfolio Solution

ProTech Computer Systems Ltd

This service description describes the Pro9 CPD, Revalidation & E-Portfolio Solution to support professionals and practitioners. This includes the management of nurses, midwives, higher education professionals, police etc of their professional and personal development and to maintain evidence of fitness to practice.

Abavus - Booking and Appointment

Abavus.co.uk

The Bookings and Appointments module delivers the ability for a local authority to create any type of booking or appointments process. From the booking of an appointment to meet with a Council Benefits Advisor through to the reservation of any facility. Can enable both customer facing and internal facing processes.

Keep Safe Vulnerable Persons Referral and Management Desk

Empowering Communities

The Keep Safe Desk aims to help vulnerable people get help in an emergency when out and about. A secure public-facing referral form records all vital details and automatically populates the police database so that if they need support, their details can be easily accessed.

Leidos Cloud Enterprise Document and Record Management Service

Leidos Innovations UK Limited

The Leidos Electronic Document and Records Management (EDRM) service provides customers with a comprehensive, end-to-end, secure EDRM solution to support their document sharing/storage, collaboration and workflow strategy. We work with customers to define and validate business requirements and collaboratively implement EDRM solutions that support business outcomes and user needs.

iPLATO Connect - Community

iPlato Healthcare Ltd

iPLATO Connect for Community is a 2-way text messaging system that improves appointment attendance and improves the patient experience. Direct integration with Community PAS ensures full automation. Advanced routing of patient responses and customised templates based on Clinic ensures service safety, continuous improvement and delivery of benefits.

Business Process Management Services

Target Group

Our Business Process Management (BPM) services enable our clients to deliver rapid business improvement initiatives – reducing processing time, improving the customer experience, and driving efficiencies and savings. We combine our technical excellence and deep industry knowledge to evaluate and streamline processes and deliver tangible business value.

OneVu Customer Engagement System

IEG4 Limited

IEG4's OneVu is a customer contact and tracking system that enables citizens and Councils to most effectively manage their interactions (customer relationship management or CRM-lite). It provides personalised information for the citizen and its forms integrate with mainstream back office systems. eForms designer (eDesigner) Workflow/EDMS functionality is included.

Pension-Transfers CRM

BrightOffice Ltd

Pension-Transfers CRM offers effective management of all pension transfer cases it is a fully integrated enterprise cloud software solution for any organisation. Covering the full flow of any business, from enquiry to customer account management, Pension-Transfers CRM is perfect for any small, medium or large organisation

Proactive Live Online Web Chat Software and Support System

Handlr Ltd.

Our Live web chat solution is a cloud-based and can be used from 1 to unlimited users to provide live chat support to any website visitor. It is a highly scalable GDPR compliant solution. There are lots of useful features e.g. proactive popup messages, pre-chat forms, & secure data transfer.

Amazon (AWS) Connect by KCOM

KCOM GROUP PLC

KCOM agile, scalable, hyperscale Workplaces Cloud Contact Centre services based on Amazon Connect simple self-service basic contact centre services with eGain Solve.

Citizen Space

Delib Ltd

Citizen Space is a digital consultation platform, originally developed as a joint initiative with the UK government. Hundreds of public bodies around the world use it to design, publish, manage, analyse and feed back on all of their consultations in one place.

Silverbear Events and Conferences

Silverbear

A comprehensive solution providing all of the tools and facilities that training and teaching organisations need to manage events, education programs and conferences of all shapes and sizes. Manage complex multi-day, multi-stream events with ease.

Resolver Intelligent Complaint Resolution

Resolving Limited

An independent customer centric assisted complaint management platform allowing the citizen to raise complaints, problems and issues and then helping the organisation to efficiently gather, understand, predict, respond and resolve. Full MI with key insights and benchmarking to drive service improvement. Reduce costs, understand your customer's issue and improve services.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Gaia Technologies Plc

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Postcode Pro - Postcode lookup finder and address validation

Brightwire

Our easy to use postcode and address validation service uses the latest UK address data. With incredibly easy setup and advanced search methods, you can improve your online customer experience and support internal customer service staff. This service is quick, mobile-responsive and very easy to integrate with other business applications.

Malinko Intelligent Scheduling Software

Malinko Scheduling Software

Automated intelligent scheduling for a field-based workforce. Comprehensive and secure system for managing appointment booking. Automatically creates schedules, matching client requirements with organisational priorities. Dynamic rescheduling throughout the day in response to disruptive events. Live data and location information collected from field staff via mobile app, with lone worker protection.

Business Process Automation

Workflow Science Ltd

Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.

Futr Public

Futr AI Limited

We use artificial intelligence to create two-way multi-lingual conversational interfaces through voice and chatbots. We apply NLP/NLU against your data ensuring consistent capture of internal and external information across all devices. Our solution transforms accessibility, provides efficiencies and generates insight to inform decisions about how to better communicate with people.

Identity Authenticate

Experian

Identity Authenticate is an personal identity solution, enabling organisations to authenticate a citizen’s identity in real time, irrespective of channel . This is achieved by validating that the individual’s name and address details are correct,that they exist, and verifying that the owner of these details is the person presenting them.

Nexmo SMS API (1-way & 2-way including alerts & notifications)

Nexmo Inc.

Business can now programmatically send SMS to any mobile handset in the world. Nexmo removes the telecommunications complexity via a simple-to-use API, and automatically delivers via the best performing routes using Nexmo Adaptive Routing. Use cases include: • Alerts and Notifications • 2-way communications with end-users • Two-factor authentication

Dynamics 365 Customer Engagement Plan

Civica UK Limited

Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365 functionality to get their job done. Plan subscriptions provide users rights to use functionality across any of the respective Plan apps and PowerApps, mobile application platform service.

bxp software

bxp software

Cloud based software that drives efficiencies in customer contact, contact centre management and HRM

Restorative Justice Referral and Management Desk

Empowering Communities

Restorative Justice Referral and Management Desk is a secure Multi Channel Solution where Teams and Organisations can receive secure, encrypted, online referrals, automatically populate a Management Desk, communicate with clients and record all interactions including emails. letters sent, phone calls made, face to face meetings and visits.

Mobile Inspection and Compliance

4C Europe UK Ltd

Exonaut® Mobile Inspection and Compliance provides a fully mobilised inspection and compliance solution supporting remote workers in the field. Inspections and audits can be managed and delivered using a mobile app which provides connectedness and increases efficiency. Inspection and audit findings are captured dynamically, reducing administration and generating instant reports.

Cloud CRM Service

SA Group Ltd

SA Group provide customers with a cloud CRM service solution. We have experience of delivering cloud CRM services using a broad range of technologies and across a spectrum of sectors/disciplines. We provide cloud CRM service solutions from design, through development into delivery and will also support in-service as required.

Pro9 Professional Standards Compliance Solution

ProTech Computer Systems Ltd

The service description describes the Pro9 Professional Standards Compliance solution to support organisations responsible for maintaining and upholding standards within a professional context. This solution provides specialist capability to quality assure adherence to professional standards

Early Intervention Referral and Management Desk

Empowering Communities

The Early Intervention Referral and Management Desk is a secure Multi Channel Solution where Teams and Organisations can receive secure, encrypted, online referrals, automatically populate a Management Desk, communicate with clients and record all interactions including emails. letters sent, phone calls made, face to face meetings and visits.

Arcus Local Government CRM

Arcus Global Limited

The Arcus local government CRM builds on the industry-leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Social Engagement Additional Posts Add-On

Civica UK Limited

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.

Microsoft Dynamics 365 for Sales - Licence, Support & Implementation Services

Total Enterprise Solutions

Enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Use Dynamics 365 for Sales to track of your accounts and contacts, nurture your sales from lead to order, create sales collateral, create marketing lists and campaigns, and much more.

Workpro Complaints Management System

Computer Application Services Limited

Workpro complaint management software enables efficient complaints, customer feedback and enquiries handling in one integrated system. FOI and Data Protection case types are included and other case types can be added. Clear process steps, templates and targets ensure compliant, consistent case handling. Reporting and performance monitoring improves control and analysis.

Experience Strategy, Design & Implementation

Tullo Marshall Warren Limited

TMW Unlimited is a leading digital agency made up of highly skilled teams of experience, technology and delivery experts. We prototype, design, build, test, host and maintain interactive experiences from microsites, CMS websites and apps through to experiences and emerging technology such as augmented reality and bots.

Merlin Guides

Merlin Guides

Merlin Guides helps government organisations rollout Salesforce (and any other Web Based software) to their staff. It provides completely custom step by step tutorials inside of the UI, ensuring that everyone knows how to use the tool and what data to input inside of it.

Welfare-Rights CRM

BrightOffice Ltd

Welfare-Rights CRM is a fully integrated enterprise cloud management software solution for managing Welfare Rights, Benefits Advice and Money Advice Products. Covering the full flow of any business, from enquiry to customer account management, Welfare-Rights CRM is perfect for any small, medium or large organisation.

CTG Secure Portal for Communications Data Disclosure

Computer Task Group (UK) Limited

CTG provide custom, secure Information Disclosure portals delivering workflow automation and self-service between public sector departments, law enforcement and the private sector. CTG cloud based solutions can be configured to support a wide range of disclosure workflows including RIPA, RDHI, DRD, FOI, DPA and other security sensitive regulations.

Microsoft Dynamics 365

Ceox

Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon Dynamics 365 with options to provide services digitally using a portal means it’s the ideal platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.

Gamma's Resilient Cloud Inbound Service

Gamma

Gamma's Inbound delivers ‘inbound’ calls from an advertised number of choice (01/02/03/08 - including existing numbers) forwarded to a destination telephone number of choice, regardless of location or device. The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.

Digital marketing with SMS

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Infreemation - Dedicated SAR ecase sofware

Digital Interactive Ltd

Infreemation is an advanced online cloud based application for processing SAR from customers.

Atamis CM Contract Management

Atamis Limited

Atamis CM is the corner-stone for controlling your contract management lifecycle – from requirements planning and sourcing activity to contract KPI tracking and renewal reminders. It provides a highly professional front for a procurement function, promoting corporate awareness of your key contracts, and enforcing supply-side contractual procedures and corporate mandates.

CRM SALES eCommerce and shopping cart as a service

NIIT Technologies

NIIT provides comprehensive professional services in implementation and management of Salesforce Commerce Cloud. Salesforce Commerce cloud allow to bring together digital commerce, mobile-first point of sale and store operations, predictive intelligence, and order management. It unifies the customer experience and streamlines commerce operations from purchase to fulfilment to post-sale service

SMS Campaign Manager

Esendex Limited

Surveys enable you to receive direct feedback from your customers at the time it's most relevant to them. By using the super-fast Esendex digital platform we are able to maximise your engagement and achieve response rates 10 times greater than traditional channels such as email, web and voice.

Tractivity Stakeholder Management & Consultation Software (CRM/SRMS)

Tractivity Ltd

Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through one system. Whilst maintaining GDPR compliance, Tractivity facilitates the management of every aspect of your engagement process by securely logging communications with built-in tools such as surveys, newsletters and issue management.

Malinko In-Hospital Organisational Wide Intelligent Scheduling Early Adopter

Malinko Scheduling Software

A clinically safe, clinically aware, patient centered, enterprise wide intelligent scheduling system for the NHS. Unique intelligent scheduling matching algorithm that schedules patients with available staff, assets and facilities such as clinic rooms, theatres, equipment, ensuring activities are scheduled optimising use of assets. Patient appointment engagement with patient online portal.

NCCIS

CareerVision Ltd

NCCIS is an end-to-end service that encompasses all requirements for the collection and analysis of the CCIS data provided by local authorities and service providers. The system also includes secure storage facilities and reporting tools to support the effective case management of children’s services for young people NEET.

Collections CRM

BrightOffice Ltd

Collections CRM is a fully integrated enterprise cloud software solution for any organisation that wants to process and manage Debt Collection. Our Collections CRM covers debtor analysis and court management helping to ensure a quicker turnaround on all debtor cases.

Quvo: Workforce Mobility Platform

Coeus Software Ltd

A workforce mobility platform, designed for any organization employing mobile work teams. It delivers straightforward digital transformation of workflow and business processes empowering organisations to be in control of the design, management, and implementation of their operational processes, without needing to rely on third party suppliers or consultants.

Risk and Incident Manager

4C Europe UK Ltd

Exonaut® RIM is web based solution with mobile capability that delivers a structured, systematic and integrated approach to risk management, in accordance with ISO 31000. It enables organisations to adopt a common methodology for enterprise and project risk management activity, tracking exposure and monitoring the status of mitigation and controls

Nexmo Voice API

Nexmo Inc.

Enable an enriched calling experience adding powerful voice features to your inbound and outbound calling through Nexmo's Voice API.

Dialogue

Delib Ltd

Dialogue is an online platform for constructive conversations with citizens and stakeholders at the formative stage of a decision. You create a specific challenge to which people can contribute ideas and submissions. Dialogue brings together diverse voices in order to create better informed and more inclusive decisions.

Silverbear Membership User License

Silverbear

Silverbear Membership is designed to meet the current and evolving needs of membership organisations who are looking for an integrated system that will unify their data and delivery operational efficiencies. The Silverbear Membership User License is utilised in conjunction to any Dynamics 365 user licensing.

GOSS LiveChat

GOSS Interactive Ltd

GOSS LiveChat enables website/intranet visitors to use instant messaging, for immediate response by your Contact Centre agents. Used by Customer Service Teams, Sales Teams and Support Teams to deliver improved levels of customer satisfaction within Local Government/Authorities/Councils, Central Government Agencies, NHS Trusts, Police Authorities and Housing Associations.

Payment Solutions

Target Group

Our payment solutions accommodate collection of regular or sporadic payments. Our offering facilitates Debit and Credit Card payments, Direct Debit mandates and Direct Credit transactions through BACS. Our system functionality integrates into online-portals, third-party services and contact centres. Our robust, scalable solution is hosted and supported across enterprise-class, high-availability infrastructure.

Improved Apps for Salesforce

Improved Apps

Improved Apps solution provides Help, Education, Governance and Communication within the Salesforce platform. The focus is on productivity and performance improvements for employees in a self-service model that is available to all Salesforce users anywhere. This allows best practice guidance to reinforce the requirements for internal governance and external compliance.

Open Process Workflow and EDMS

IEG4 Limited

IEG4's Open Process Workflow and EDMS can work with other IEG4 services such as New Claim, eCiC and OneVu. It can also stand alone. It enables the allocating and tracking of requests and storage of electronic documents. Documents can be indexed against multiple back office systems.

Trillium Dynamics 365 - Grants Accelerator

Trillium Systems

The Trillium Dynamics 365 Grants Accelerator is a proven application that allows you to streamline all aspects of grant management within not for profit organisations. It is architected to sit on top of and significantly enhance functionality available in Microsoft Dynamics 365 CRM.

Robotic Process Automation

NICE SYSTEMS UK LIMITED

NICE offers a comprehensive Robotic Process Automation (RPA) solution and associated services/training/support.Robots provide a scalable,virtual workforce,freeing up peoples to focus on important tasks.Robots assist people with guidance and automation and can automate manual processes.NICE also provides Workforce Management/ Optimisation (WFM/O),voice of the customer,analytics, hosted/ cloud ACD services.

NetSuite

FHL Cloud Solutions

One unified business management suite, encompassing ERP / financials, CRM and ecommerce

Healthcare and NHS SMS

Bulk SMS Limited

Send patient reminders and contact colleagues and staff via text messaging through the secure and confidential VoodooSMS portal. Get patient feedback through two-way messaging. Integrate CRMs with the VoodooSMS portal through API for automation and efficiency.

DXC Technology Build and Implementation for Dynamics 365 for Customer Engagement

EntServ UK Ltd part of the DXC Technologies Group

DXC technology Microsoft Dyanmics 365 is a Secure Azure Cloud platform for Digital Transformation. It forms the bedrock for Interopability, Field Service, Finance, HR, BI, Anlaytics Citizen Engagement, Social Care, IoT, ITSM, Backup and New Care Models, Proactive Engagement. It is the industry-leading solution offering combined CRM and EPR Platform

Digital Cash Vouchers

i-movo

i-movo issues ‘Secure Digital Vouchers’, which are unique codes that can be validated and exchanged for cash at any one of 60,000 UK retailers with an epay, PayPoint or Payzone terminal, enabling the instant and secure distribution of cash to anyone using just their mobile phone number or email address.

Microsoft Outlook and SharePoint integration for Dynamics 365 and CRM

Equiniti ICS Ltd

Repstor CRM solutions add email management capabilities that makes filing CRM-related content an intuitive part of users’ daily activities. Our solutions ensure that important customer and project records are secured and shared, while giving users rapid access to CRM email and documents and the relevant areas of the CRM solution.

CRM on Dynamics 365

Equiniti ICS Ltd

Customer Relationship Management on an Azure based Dynamics 365 platform. Designed to manage and maintain citizen relationships, track engagements and deliver actionable data. Data driven solution that improves how you interact with citizens. Tangibly streamline processes and increase citizen satisfaction with service.

Salesforce.org Communities

Salesforce.org EMEA Limited

Salesforce Communities is the transactional, self-service web portal. Proactively push knowledge to answer constituent queries. Enable community collaboration and support. Validate identity to allow users to create cases, browse case updates and transaction history. Generate web forms to submit information directly into support processes and the back office.

Business Information

Data8 Ltd.

Capture comprehensive company credit reports on over 3.5 million active companies in the UK. The information that can be provided for a company includes, but is not limited to, credit reports including company name & number, credit rating & limit, P&L details, balance sheet details & directors and SIC.

Pro9 Membership Management and Professional Development Solution

ProTech Computer Systems Ltd

This service description describes the Pro9 Membership and Professional Development for organisations delivering membership management, products and services, and professional development management and tracking. The Pro9 solution enables the completion of tasks such as contact management, membership applications, subscriptions management, learning frameworks, event management and student/centre management

Dynamics 365 for Marketing

Silverbear

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations.

CRM SALES performance management as a service

NIIT Technologies

Salesforce Sales Cloud has several solution to improve sales performance. This includes sales forecasting tool that allows sales managers to track which members of the sales team have met goals with real-time leader-boards. NIIT provides comprehensive professional services for implementation and management of Salesforce Sales Cloud performance management solutions

Resilient Hosted Telephony & UC Services

Simplecall Business Ltd

SCB' Resilient on-site and cloud based voice solution enable a full communications solution, drives productivity, offers full feature set of PBX telephony. Collaboration features like web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Option for UK bundled minutes, per user/month.

Contact Data Cleansing

Experian

Experian’s cloud-based address and email cleansing tool ensures your contact data is fit for purpose by validating it against robust refrerntial data sources (i.e. PAF). It will check and offer corrections for inaccuracies that already exist in your address and email databases.

Abavus - Non Production Environment

Abavus.co.uk

A testing and sandbox environment available for clients to conduct their own quality assurance and testing. A fully functional mirror of the client's live instance with the option to have all current configuration settings cloned at intervals upon request. Incremental clones are chargeable

SBL Bomgar Privileged Access Management (PAM)

Software Box Limited (SBL)

Bomgar's Privileged Access enables security professionals to control, monitor and manage privileged access and privileged identities to critical systems by authorised employees, contractors and third-party vendors.

Abavus - Site License Medium Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Members CRM

BrightOffice Ltd

Members CRM is a fully integrated enterprise cloud software solution that provides the ability to manage member lists and subscriptions. Covering the full flow of any business, from sales prospecting to customer account management, Members CRM is perfect for any small, medium or large organisation.

RESOLVE: Microsoft Dynamics 365 for Case Management

Tisski Limited

Resolve, a Microsoft Dynamics 365 case management solution provides a consistent process across your organisation. Designed by Tisski whilst working in the public sector, Resolve reduces staff workload by enabling web self-service, monitoring SLAs to improve performance, reducing time to case resolution, and improving data-driven decision making with real-time dashboards.

Friends and Family Test - Mobile and Tablet App Solution

Leicestershire Health Informatics Service

Low cost, proven, secure on-line Friends and Family Test (FFT) solutions for mobile and tablet apps. With the ability to capture off-line (community visits) submissions and an option of including patient experience.

Microsoft Dynamics 365 for Customer Service

Tisski Limited

Microsoft Dynamics 365 for Customer Service unifies the way people experience your organisation through self-service, peer-to-peer and assisted service. Dynamics 365 for Customer Service enables organisations to offer world-class customer service that leads to loyalty. Provide the seamless service your customers expect by meeting them with the information they need.

Trillium Membership Management System

Trillium Systems

Trillium's Membership Management System, based on Microsoft Dynamics 365, offers essential out of the box functionality, perfectly suited to the needs of membership organisations, associations and not for profit bodies.

RIVIAM Digital Care - Mobile Community Service

Targett Business Technology Limited (TBT)

RIVIAM's Mobile Community service allows clinicians to access clinical information on the move using a mobile device and then provide outcome information back to clinical systems via RIVIAM. RIVIAM provides a bridge between the customer's clinical systems and mobile clinicians. Provides work allocation and diary management for clinics.

PCI Pal Automated Payment Services

PCI Pal

Customers expect businesses to provide multiple payment and engagement options. PCI Pal’s Automated Payments solution empowers customers to make payments 24/7 without speaking with an agent or accessing your website. Payments are handled within PCI Pal’s secure cloud and can be integrated with your IVR or entirely within our platform.

Secure Cloud CRM Service

SA Group Ltd

SAG provide customers with a secure cloud CRM service solution. We have experience of delivering secure cloud CRM services using a broad range of technologies across a spectrum of sectors/disciplines. We provide secure cloud CRM service solutions from design, through development into delivery and will also support in-service as required.

Access thankQ CRM

The Access Group

Access thankQ CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Grant Awarding, Income / Donation Processing, Gift Aid, Volunteer Management and Event Management.

Abavus - Enterprise Waste Management

Abavus.co.uk

My Council Services Enterprise Waste Management enables councils to configure and manage all aspects of the refuse and waste management process, both domestic and trade, from setting up contracts and managing payments (if required) through to integrating and fully automating the addition of collections to rounds; managing the entire process.

Learning Management System (HISelms)

Leicestershire Health Informatics Service

The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.

NPS Enforcement - Public Access Solution

Northgate Public Services UK Limited

The NPS Public Access Solution (PAS) is an efficient self-service internet solution, available 24x7, that enables members of the public to safely and securely view information relating to their Traffic Offence and that has been processed by the National PentiP Solution.

Ellucian CRM Suite

Ellucian

Ellucian CRM delivers a solution with enterprise-grade performance, created specifically for the HE industry. Its integration with key systems, along with customisable workflows, activity tracking, and task management enables greater productivity. Resulting in more effective recruitment, enrolment, support and retention of current students, and cultivation of meaningful relationships with alumni.