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764 results found

764 results found in Cloud software in the category CRM system

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Incessant BPM Testing as-a-Service

INCESSANT TECHNOLOGIES (UK) LIMITED

Incessant BPM Testing as-a-Service is a service that enables organisations to initiate tests on BPM applications without upfront investment of technology and resources. It brings BPM testing expertise to organisations by combining functional and automated testing techniques.

Agile Service Desk Suite

Agiloft Inc

Winner of Best Overall Value four years in a row, Agiloft Service Desk Suite is top rated by users and analysts alike. Streamline your operations to close tickets faster, improve consistency, and gain actionable insights. With a customizable end user portal, full workflow engine, dashboard performance metrics, and more.

Cloud VoIP

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Qtip.me - Cloud queuing and Feedback for Customers

Wild Rest Limited

Qtip.me is a cloud service that enables people to queue for a service remotely using their mobile phone allowing freedom to utilise waiting times thereby improving the customer service experience. For the buyer, it brings down operating costs and makes it easy to manage customer queues and interact with customers.

Pro9 Exam and Qualifications Processing Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ Exam and Qualifications Processing solution which offers a highly configurable, functionally rich solution for the Education sector. Management of enquiries, admissions, students, placements, qualification frameworks. Online student portal delivering sophisticated self-service features.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Comparex UK Ltd

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

PatientComms

Dataphiles Ltd

PatientComms is a cloud based patient engagement platform which enables NHS Trusts, CCG's, CSU's, GP's, Dental Practices & other healthcare providers to complete patient surveys (like the NHS Friends & Family Test), patient studies, provide interactive appointment reminders and healthcare messaging.

Bramble Hub Amlib UK - 247lib.com for Health Libraries

Bramble Hub Limited

247lib.com is a complete web library asset and online resource management system. 247lib.com allows you to implement dynamic content websites, discovery OPACs, enquiry management, social media management, acquisitions management, mobile library and public library management systems. All applications are backed by full training, migration, implementation and support services.

assist-Mi

assist-Mi Limited

assist-Mi is an "app" that allows a user with restricted mobility or disabilities to request assistance while travelling, visiting a service provider, a retailer, workplace or other location. It optimises customers experience andservice provider operations. The user's profile is visible to the service provider so they anticipate the users needs.

Dynamics 365 for Sales

Civica UK Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. Via Civica. https://www.microsoft.com/en-gb/dynamics365/sales

MISS Intelligent Scheduling System

Malinko Scheduling Software

Automated intelligent scheduling for a field-based workforce. Comprehensive and secure system for managing appointment booking. Automatically creates schedules, matching client requirements with organisational priorities. Dynamic rescheduling throughout the day in response to disruptive events. Live data and location information collected from field staff via mobile app, with lone worker protection

Web Design and Development

Netcel

With over 20 years' extensive experience in Website development, we implement and support a wide range of .NET CMS solutions. Using CMS digital services like Episerver, Sitecore and Kentico, we help our clients streamline and enhance their Web and content practices to achieve business goals quickly and efficiently.

Amazon Connect

Amazon Web Services

Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

Microsoft Dynamics 365 for Sales Device SL

SeeLogic Ltd

Multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

Crimson - Investigation Management

WPC Software Ltd

The Crimson suite provides a range of functions for managing incidents, investigations and general records management. The system is used to manage a variety of business areas including major crime, anti-corruption, missing persons, licensing, trading standards and personnel vetting.

Foehn Cloud Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

ERP Cloud

Epaccsys Limited

ERP Cloud software provider Epaccsys have been supplying ERP Cloud software and ERP Cloud software solutions for over 15 years with Epicor ERP Cloud software. The full suite of ERP Cloud software modules available include Financial & Distribution ERP Cloud, Supply Chain Management and Project Management ERP Cloud software

FREEDOM: Microsoft Dynamics 365 for Freedom of Information

Tisski Limited

Tisski’s Dynamics 365 customer engagement application will fully configure everything any public sector organisation needs to log, track, automate and respond to Freedom of Information (FoI) requests. Built for government departments, schools, local authorities, councils and health organisations. Anybody who needs to comply with Freedom of Information (FoI).

Proclaim

Eclipse Legal Systems

Proclaim is a case management and practice management software application - the only solution of its type to be Endorsed by the Law Society.

Social Platform

1Tech Limited

1Tech’s Social Platform is an enterprise web platform for building business solutions that deliver immediate results and long-term value. Encompassing Liferay Community Edition, it can be used in multiple ways including: • Web Platform • Collaboration Platform • Social Platform

Cloud Episerver Solutions

Netcel

As a Episerver Premium Partner, Netcel delivers innovative, robust and scalable .NET cloud solutions. Adopting agile project management methodologies, we design, build and launch Episerver websites aligned to best practice. Bridging the gap between marketing and delivery, we use strategy, technology and experience to deliver long-term digital success for clients.

Dynamics 365 for Team Members

Civica UK Limited

For users not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. Microsoft. Via Civica.

spa

tmwk Limited

spa shows the value of care and support for vulnerable people using outcomes as evidence. It includes case and contact management, support planning, outcome monitoring and risk assessment. It is fully configurable, and used by Housing Associations and voluntary organisations on services for a wide range of client groups.

Datorama Marketing Analytics Platform

Datorama UK Ltd

Datorama’s Marketing Intelligence solution helps marketers understand the impact of their marketing on their business KPIs. We connect all marketing data sources together to form a single source of truth for more efficient reporting, insightful dashboards/visualisations, better decision making and total control over their marketing performance.

CoreGov - Dynamics 365 Association Management

Core

Core has configured Dynamics 365 specifically for use by associations, to accelerate CRM project delivery based on the best practice we have learned from working with public sector associations for the best part of a decade. The result is the familiar Microsoft interface centred around the member journey.

Spektrix

Spektrix Limited

Spektrix is powerful and innovative cloud-based box office, marketing and fundraising software for arts organisations.It provides a comprehensive range of tools for ticketing, customer relationship management, reporting, analysis, customer segmentation and giving management. It is backed up by a brilliant support team who have strong crossover arts and technical expertise.

TrainingCRM

BrightOffice Ltd

TrainingCRM is a fully integrated enterprise cloud software solution designed specifically for the training industry which offers superior support, functionality and effectiveness in the management of trainers, the allocation of delegates and the provision of training courses. Covering the full flow of any business, from enquiry to customer account management.

Dynamics 365 for Customer Service Device

Microsoft

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Fusion Sales Contracts Cloud Service (B75801)

Oracle Corporation UK Limited

Fusion Enterprise Contracts Management Base provides a foundation solution for contract management for contracts such as sales, procurement, projects and services. It is a comprehensive offering for standardising contract policies, improving internal controls, and complying with all contractual obligations and regulatory requirements.

Resolver Complaints Case Management Service

Resolving Limited

An assisted complaint management platform allowing the organisation to log complaints, problems and issues and the helping the organisation to efficiently gather, understand, predict, respond and resolve. Full MI with key insights and benchmarking to drive service improvement. Reduce costs, understand your customer's issue and improve services.

Address Verification & Geocoding

Melissa Data Ltd

20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; and formatting errors that don’t conform to a specific country’s postal regulations. Our service verifies addresses for UK and 240+ countries in real-time, at point of entry, to ensure only valid addresses enter your systems.

Panacea Project Manager

Panacea Applications Limited

Panacea’s award-winning software provides a comprehensive project management solution with intuitive planning and guaranteed time and cost savings. Public sector subscribers report effective planning, resource management, performance monitoring and analysis. Whichever modules you use, Panacea Software makes your workflow more effective, more efficient and more capable of adapting to change.

Panacea Account Manager

Panacea Applications Limited

For effective management of internal and external customer accounts. Improves productivity by creating transparent workflow and automating admin tasks. Clear approval processes, instant performance reporting against budget and KPIs. Used by public sector account managers to secure efficiencies and savings while delivering a high-quality service, focused on strategic priorities.

Microsoft Dynamics 365 for Field Service: Adoption, Transition, Training Services

Tisski Limited

Analysis, planning, design, deployment and support services for Microsoft Dynamics 365 for Field Service.

Dynamics 365 for Sales

Softcat Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Managed PKI in Microsoft Azure

Trustis

This is a high assurance, dedicated Microsoft PKI delivered as a managed service, hosted in Azure. With our Managed PKI in Azure you have a fully customised, high assurance solution with full control of your own cryptographic keys, managed from an ultra-secure, accredited facility in the UK.

Dynamics 365 for Customer Service

Silverbear

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/customer-service

ONE Engagement Hub

Thunderhead

ONE Engagement Hub is an omnichannel system of engagement that allows organisations to listen to their customers across all touchpoints, engage them with one voice, and learn from the process. ONE leverages real-time profile-building, decisioning, and self-learning, and provides in-the-moment customer journey analytics. Effortless Engagement = Happier Customers.

Housing Association Tenant Portal

Cloud40 Ltd

The Tenant Portal provides digital self-service for a tenant to engage with their housing association. Reporting repairs, making a complaint, payment or asking to be removed from all systems to comply with GDPR, are features of the platform. Our integration technology enables legacy systems to be integrated and data accessed.

Workbooks Business

Workbooks Online Ltd

Workbooks.com delivers award winning world-class CRM and business applications that provide you with the tools you need to accelerate growth, automate business processes, reduce operational costs and improve customer support. Our technology extends beyond sales, marketing and customer support to include order management, marketing automation, invoicing and customer support.

Dynamics 365 for Field Service Device SL

Civica UK Limited

Multiple users can access the Microsoft Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device. Via Civica

IBM Microsoft Dynamics 365 for Social Housing

IBM United Kingdom Ltd

IBM's solution for Social Housing provides a modern digital services and customer engagement platform based on Microsoft Dynamics 365 and the Microsoft Cloud. A powerful platform for Social Housing transformation and 'Digital by Default' programmes successfully deployed to a significant number of UK based Housing Associations.

My Council Services - Non Production Environment

Abavus.co.uk

A testing and sandbox environment available for clients to conduct their own quality assurance and testing. A fully functional mirror of the client's live instance with the option to have all current configuration settings cloned at intervals upon request. Incremental clones are chargeable

Microsoft Dynamics 365 for Team Members

Bytes Software Services

For users who are not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. bsscloud

Firmstep Customer Experience Platform

Firmstep Ltd

Government low code Platform, delivers harmonious multi-channel end-to-end customer experience services and channel shift. Includes: self-service, CRM replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, offline, secure portals, bookings, appointments SSO, Scanning Kiosk, web chat, with full integration and work flow.

Web design and content management system development

The SEO Works

A full website design & development service that delivers a secure public presence without the need for any infrastructure or technical team. CMS and content management system platform included. We have expertise in the delivery and support of business critical and ecommerce websites for a range of Public Sector clients.

Experian Pandora - Smart Data Management

Experian

Experian Pandora is a next-generation smart data management platform. It analyses, transforms and monitors your data in a highly collaborative and secure way in order to help you identify issues and ireegularities. Its unique correlated architecture allows you to process vast volumes of data, instantly.

Learning Management System (HISelms)

Leicestershire Health Informatics Service

The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.

Mobile Validation

Experian

Experian’s cloud-based mobile validation solution improves the overall accuracy of your mobile data by checking if it is valid and active. Mobile phone numbers can be validated for accuracy as they are captured or in bulk from your contact database.

Microsoft Dynamics 365 for Customer Service: Adoption, Transition & Training Services

Tisski Limited

Analysis, planning, design, deployment and support services for Microsoft Dynamics 365 for Customer Service.

Agilisys Digital - AD for Counties

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Dynamics 365 for Customer Service Device SL

Comparex UK Ltd

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Homelessness - Housing Need

Kiktronik Limited

Our homelessness online application provides users with the facility to apply for housing support online in case of homelessness threat. The application empowers users by providing all information which an officer would; should they visit their local authority’s office. The application uses the latest technology.

Darzin Public Consultation Software

Darzin Software UK

Cloud-based public consultation software designed to help public bodies run efficient and effective consultation processes. Darzin is the only software that offers qualitative, quantitative and spatial analysis, and integrated consultation data. Built-in survey tool, task management, grievance management and more. Darzin is secure, easy-to-use and very well supported.

Microsoft Dynamics 365 CRM Services

Ergo Services

CRM implementation services to help organisations deliver exceptional levels of service using Microsoft Dynamcs 365 (CRM). Process Improvement, KPI Reporting and Data Consolidation are key components of a solution delivered by Ergo

Textburst

SRCL Limited

Textburst is a simple online SMS service that enables users to send and receive text messages to individuals or groups. Bulk upload contacts. Shorten and track links to websites. Send now or schedule for later. Live reporting and delivery status. Free keywords.

Transformation projects

Investigo Limited

Our service would include the assessment of your company's IT systems and can involve changes to network architecture, hardware, software and how data is stored and accessed. This will include changes to business processes, ways of working, organisational structure and communication.

CoreGov - Dynamics 365 Government Contracts Portal

Core

Core's Portal for Government Contracts allows integration between public-facing websites and a Microsoft Dynamics 365 based solution tailored to the needs of the public sector. The portal facilitates online self-service for suppliers, vendors and partners, improving tracking of interactions and saving staff time.

Hosted Call Recording

Foehn

Recordings are stored for a maximum of 1 month before being deleted. If call recordings need to be retained for a longer period of time, this is provided in a range of charging tiers based on the cumulative size of recordings Foehn store for you beyond our standard storage policy.

eNetTMS

eCom Scotland

eNetTMS Membership Management is a customisable Contact Management solution delivering a sophisticated range of services for institutes, member associations and other 3rd sector income raising organisations. Provides self-service, renewals processing, CPD recording with professional standards and grant monitoring, evaluation surveys, qualification results and resit options, event registrations and campaign management.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Agilisys Digital - MyAccount

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Panacea Communications and Marketing

Panacea Applications Limited

Panacea’s award-winning software provides complete solutions for communication and marketing management, project management and account management whilst ensuring strong brand and identity control. Whatever package you choose, Panacea Software delivers guaranteed time and cost savings, making users’ workflow more effective, more efficient and more capable of adapting to change.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Gaia Technologies Plc

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Mobile Search and Assist Portal for Policing

Civica UK Limited

Provides federated search from PC or smart mobile device for people, vehicles and locations across national systems including PNC, Midas and HOLMES2, and local systems such as Niche and gazetteer, outputting a de-duplicated, navigable web of results. Also allows for in-field capture of data for automated upload to backend systems

CallSwitch

TELCOSWITCH LIMITED

The CallSwitch hosted telephony platform offers an unrivalled set of business grade features. Each user gets access to a high end handset, mobile application and soft phone client, whilst also enjoying full hierarchical access to the administration web interface.

ECHO Service Management Framework

Selected Interventions Ltd

ECHO is a highly configurable solution to managing service operations such as refuse and recycling collections services, street cleansing, and other field tasks. The system includes service and resource planning and operational management including mobile applications and enables integration with other systems.

Salesforce - Health Cloud

Salesforce.com

Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. © SFDCGC92017

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

Pro9 Student Management Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ Student Management CRM solution which offers highly configurable, functionally rich solutions for the Education sector. Management of enquiries, admissions, students, placements, qualification frameworks. Online student portal delivering sophisticated self-service features.

Dynamics 365 for Sales

Microsoft

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Dynamics 365 Enterprise Plan 2

Silverbear

Plan 2 includes access to Dynamics 365 Enterprise Edition Plan 1 functionality plus Dynamics 365 for Operations.

eCase - Correspondence, FOI, EIR, PQ and Complaints case management (PSN / PNN)

Fivium Limited

eCase is a flexible and secure case management system designed specifically for Public Sector. Manage everything in one simple system: Freedom of Information (FOI), SARs, Ministerial Correspondence (MC), Parliamentary Questions (PQ), Letters, Complaints, Court Orders, Investigations. Collaborate and share case information, and allocate tasks to people/teams across your organisation.

Cryptography-as-a-Service (CaaS)

Trustis

Protect your data and systems in the Cloud using certified high performance HSMs without employing crypto experts or buying expensive hardware and having unused capacity. Hosted and expertly managed in the UK while, crucially, you retain complete control over your encryption keys. Buy what you need when you need it!

CRM Web Portal

Webcurl Ltd

The CRM web portal exposes Microsoft Dynamics 365, Northgate Enterprise and SugarCRM data via its portal technology. We have vertical solutions ranging from Customer Service, Partner portals and Case Management frameworks. Powered by Drupal, it also comes with a free hosted deployment of the best in class Open Source CMS.

Finance Solutions

Epaccsys Limited

Finance solutions provider Epaccsys have been supplying Finance solutions for over 15 years with Epicor Finance solutions software. The full suite of Finance solutions modules available can be extended to include Distribution ERP, Supply Chain Management ERP and Project Management ERP.

Bramble Hub Membership Engagement Services - MES Declare

Bramble Hub Limited

MES DECLARE is a solution to meet NHS England requirements for NHS organisations to manage Conflicts of Interest. It is a 3-way system for the public to inspect and interrogate declarations, for staff to register their declarations and for the Trust Secretariat teams to manage the process.

Microsoft Dynamics 365 CRM for Associations and Membership

Active Informatics Ltd

A system that draws together all the aspects of the management of an organisation from the central business management and financial control to event and membership management and engagement. Each element operates from a single, authoritative, central repository of information without data duplication or isolation. Includes stakeholder portal.

Dynamics 365 for Project Service Automation

Comparex UK Ltd

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organisation, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

My Council Services - Waste Management Plug In

Abavus.co.uk

The My Council Services Waste Module enables councils to configure and manage all aspects of the refuse and waste management process, both domestic and trade, from setting up contracts and managing payments (if required) through to integrating and fully automating the addition of collections to rounds; managing the entire process.

Microsoft Dynamics 365 for Field Service

Bytes Software Services

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification https://www.microsoft.com/en-gb/dynamics365/field-service bsscloud

Bramble Hub Amlib UK - 247lib.com for Prison Libraries

Bramble Hub Limited

247lib.com is a complete web library asset and online resource management system. 247lib.com allows you to implement dynamic content websites, discovery OPACs, enquiry management, social media management, acquisitions management, mobile library and public library management systems. All applications are backed by full training, migration, implementation and support services.

CDW - Informatica Cloud Data Integration / ETL (DI/ETL)

CDW Limited

Industry Leading Data Integration engine allowing batch, real-time and streaming of data. Pre-packaged adapters and accelerators for common databases/ applications. Drag and drop zero code development. Metadata approach allowing full data governance. Allowing ETL, ELT data migration, data integration, data streaming, Change Data Capture, CDC, data audit and data lineage.

Bramble Hub OpusVL - Flexibase

Bramble Hub Limited

Professional Open Source intergregrators. We provide digital roadmapping and strategy, user needs analysis, change management, implementation of software, custom development, support and training

WooCommerce Development & Support

Juicy Media Ltd.

With 21,838,065 downloads, WooCommerce powers over 28% of all online stores. WooCommerce is now the most popular eCommerce platform on the web. Juicy Media provide support and full integration of WooCommerce and its extensions.

Microsoft Dynamics 365 Simplified Service Management

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Cloud Implementation of Sitecore, Episerver and Kentico CMS

Netcel

With over 20 years' extensive experience in Website development, we implement and support a wide range of .NET CMS solutions on Episerver, Sitecore and Kentico. Using our in-house agile project management, technical development, cloud hosting and support services we aim to achieve your business goals quickly and efficiently.

Dynamics 365 Additional Portals and Page Views

Civica UK Limited

The default Portal with Microsoft Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of Portal by purchasing additional page views in increments of 500,000. Via Civica.

My Council Services - Bespoke Apps

Abavus.co.uk

Development of bespoke, separately branded native mobile apps on the My Council Services platform.

Cantata Vantage CRM

Cantata Limited

Cantata Vantage CRM is a private cloud CRM system for organisations from as little as 5 users (typically 20-500). It is based on Microsoft Dynamics CRM and fully integrates with Outlook and Office. Vantage includes user interface improvements, data visualisation, web portals, event management, case management and more.

Pro9 NHS Pathway Transformation Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ NHS Pathway Transformation Solution at IL3 ('OFFICIAL') to support the requirements of NHS organisations responsible for engaging clinicians and other key stakeholders in the public and private sector (e.g. pharmaceutical and private sector hospitals), in the transformation of clinical pathways.

Epicor Software

Epaccsys Limited

Epicor System provider Epaccsys have been supplying Epicor Systems and Epicor solutions for over 15 years with Epicor E10 software. The full suite of Epicor ERP System modules available include Financial, Distribution, Supply Chain Management and Project Management.

Customer Relationship Management (CRM) Service (VCRM)

Viewdeck Consulting Limited

The Viewdeck VCRM solution provides an enterprise scale configurable CRM solution supporting a wide range of functionality including Accounts, Contacts, Calendar, Cases, Documents, emails, campaigns, Inbound and outgoing calls and tasks etc. Includes advanced Report Generator, Workflow and Billing features. It supports Mobile Devices and integrates into Outlook.

Plan Alpha Drupal Customer Engagement Platform

Plan Alpha Systems Limited

Drupal is a non-proprietary, open source system, with zero licence fees. The Customer Engagement Platform has a Content Management System (CMS), Customer Relationship Management System (CRM), e-forms system, and Application-Builder, all built in a single Drupal environment. Integration-enabled with back-office and other systems, including proprietary CRMs, e-forms, and external services.

GOSS Self Service Portal Platform (including MyAccount and Forms)

GOSS Interactive Ltd

The GOSS Self Service Portal Platform provides Public Sector (Local/Central/Government/Authority/Council/Police/NHS) clients capabilities to design, develop and build custom website/portal forms and workflows, enable online customer transactions and deliver enhanced self/assisted-service for citizens, reducing organisation overhead costs. Self-serve workflows can be optionally integrated with back office systems/data.

Resolver Decider Platform

Resolving Limited

Decider is an online Tribunal and Court resolution platform that enables fast, simple and effective resolution of disputes and appeals. As an Online Dispute Resolution (ODR) tool, it provides a digital platform for effective case management. Decider reduces the complexity, lowers the cost and increases the convenience of dispute resolution

Customer Relationship Management: CRM, Public Sector CRM

Equiniti ICS Ltd

Equiniti offers Microsoft Dynamics CRM 2013, 2015, 2016 and Dynamics 365 as a fully integrated customer relationship management system. Microsoft Dynamics offers the capability to easily create and maintain a clear view of customers and stakeholders from first contact through to engagement and post-interaction. Available as Official or Official-Sensitive

Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service (Hosted Connected Seat Month)

Oracle Corporation UK Limited

Modern cloud based multi-channel customer engagement and CRM platform. Delivers consistent customer service experience. Combines web self-service (with Tier 1 sessions), email, social, telephone, case-management, contact centre service delivery functions; promotes digital channel shift, policies/regulations and empowers employees with powerful tools.

SugarCRM

Squiz UK Ltd

Squiz is one of the largest Elite Partners of Sugar Customer Relationship Management globally. We have deep understanding of SugarCRM, gained through extensive experience in delivering hundreds of SugarCRM projects. We provide implementation services and training, as well as the licences themselves.

My Council Services - Telephony Platform

Abavus.co.uk

My Council Service Telephony Platform is an agile and highly configurable VOIP platform and PBX Connector. Our Telephony Platform offers all of the core features that any UK Local Authority would require in addition it enables the rapid configuration and deployment of every aspect of an enterprise telephony set up.