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341 results found in Cloud software in the category Partner relationship management (PRM)

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341 results found

GCC Microsoft Dynamics 365 Customer Engagement SaaS services

GCC innova Ltd

Service is to provide Microsoft Dynamics 365 Customer Engagement SaaS services along with associated services

IBM Watson AI Platform

IBM United Kingdom Ltd

Transform your business, enhance competitive advantage, and disrupt your industry by unlocking the potential within unstructured data. From gaining insights from text to automating interactions and analyzing images and video, tap into the power of Watson APIs to build your cognitive apps.

Dynamics 365 Event Management - CoreGov

Core

Core offers a flexible solution for organisations to manage events of any scale. Powered by Dynamics 365, the module can track and report on registrations and attendance, as well as facilitating management of resources including speakers and venues.

Dynamics 365 for Customer Service Device SL

Insight

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Cantata Vantage CRM

Cantata Limited

Cantata Vantage CRM is a private cloud CRM system for organisations from as little as 15 users (typically 20-500). It is based on Microsoft Dynamics CRM and fully integrates with Outlook and Office. Vantage includes user interface improvements, data visualisation, web portals, event management, case management and more.

Young Onset Dementia (YOD) Information Mobile App for Smartphones and Tablets

Leicestershire Health Informatics Service

The Mobile App provides information for patients, carers and professionals. The Mobile App can be taken as an off the shelf product or re-skinned using your content and be published to Google Play, AppleStore and others. Using text, video/audio content, this is a great way to educate and empower patients.

Microsoft Dynamics 365 for Social Housing

Advanced 365

Microsoft Dynamics 365 for Social Housing provides sales and lettings management, a single view of the customer, digital services and customer engagement platform based on Microsoft Dynamics 365 and the Microsoft Cloud. A powerful platform for Social Housing transformation programmes successfully deployed to significant numbers of UK-based Housing Associations.

Dynamics 365 for Customer Service

Civica UK Limited

Provides users with access to core customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Servicegroup management functionality. Each User SL includes rights to Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities.

Dynamics 365 for Customer Service

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Evolve for Central Government powered by Microsoft Dynamics 365 for CRM

Pythagoras Communications Ltd

Evolve combines low code business process management and Microsoft Dynamics 365 for CRM to provide Central Government with an automated, multi-channel customer engagement platform connecting service requests and fulfilment. It enables digital transformation project acceleration on the Microsoft stack to deliver service efficiency gains, channel shift and improved customer outcomes.

Cyclops Cloud Business Access Suite

Geoff Smith Associates Limited

GSA's Business Access Suite provides a common platform for you to streamline a broad range of business requirements . Including customer enquiries, disclosure requests, asset management, audit management, incident management, financial approvals , compliments to complaints. Versatile and simple, supported with a powerful document manager for all Media types.

Infinitemp: Workforce & Supplier Management Platform

Populus Management Limited

Infinitemp; a fully configurable enterprise, temporary workforce management solution which optimises staff resource with powerful process management over the entire booking process, approval, electronic timesheet, real-time reporting, enabling total visibility and control. Product solutions to build effective internal and external staffing banks within a single, secure, GDPR compliant web-platform.

Dynamics 365 for Team Members

Phoenix Software Ltd

The Dynamics 365 for Team Members subscription is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license includes read access as well as some write access for select light tasks across all Dynamics 365 apps.

Transform 360 Delivery

CS Transform

CSCS Transform's SaaS business solution contains methodologies based on internationally-recognised standards for improving the delivery and benefit realisation of transformation project implementation. Transform 360 Delivery Manager builds roadmaps and detailed activity plans for collaborative working, creates dashboards for on-going business activities reporting, and provides audit trails for security and compliance.

TipSubmit

Airwave

TipSubmit is designed to facilitate open and efficient communication between law enforcement personnel and citizens. TipSubmit enables community members to easily submit non-emergency tips to participating agencies, either anonymously or by creating a personal profile. This then allows the agency personnel to work in a more efficient manner.

Bramble Hub Simplisys - HR Desk - Employee Relations Management

Bramble Hub Limited

The smart way to manage employee relations casework – HR Desk enables users to provide consistent advice and guidance to line managers and manage complaints with in depth grievance and investigation templates with a full audit trail of all agreed actions take the risk out of disciplinary procedures.

Roxhill Media Database

Roxhill Media

Roxhill Media provides a Software as a Service platform that enables professionals in the Public Relations industry to efficiently and accurately analyze and engage with media outlets and journalists.

Sesui Agent Connect

Sesui Limited

Sesui Cloud Communication provides cloud contact centre solutions when it's critical for phone calls to reach you. Sesui have been delivering cloud comms services for over 15 years to organisations like the NHS. Our approaches means we don't need to rip and replace and unites fragmented contact centres.

Copronet

thetenderspace.com

Copronet provides a platform for engaging, reviewing and managing the construction supply chain. It provides solutions for managing requests for information/ quotes, tender documentation and contracts. An additional verification process accorded to PAS91 saves time and gives assurances to both buyers and sellers. Financial due diligence is built in.

Atamis TM Tender Management

Atamis Limited

Atamis TM is an intuitive eSourcing platform that is fully compliant with PCR 2015 and supports OJEU/Find a Tender and Contracts Finder integration. Atamis TM encourages procedural discipline and avoids rushed purchasing decisions by auto-generating user task workflows through e-mail prompts and full status tracking on all projects.

Dynamics 365 - CoreGov

Core

Microsoft Dynamics 365 is a customer relationship management business solution enabling organisations to connect with, and provide citizen service to customers, businesses and members of the public through social insights, business intelligence and campaign management. Dynamics can operate in the cloud, from customer datacentres or in a hybrid combination.

Microsoft Dynamics 365 for Field Service Device SL

Bytes Software Services

Dynamics 365 for Field Service device license, multipleusers can access the Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device. bsscloud

Dynamics 365 Non-Production Instance Add-On

Insight

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

OPEX Hosting Cloud Call Recording

Business Systems (UK) Ltd

Cloud Call Recording from Business Systems specialises in delivering hosted telephony applications and contact centre solutions. With 30 years' worth of experience, we are the UK's leading providers in Call Recording solutions offering consultation, implementation and support.

Dynamics 365 Plan

Silverbear

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

Dynamics 365 Production Instance Add-On

Silverbear

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications.

SuiteCRM

Free Rein Limited

SuiteCRM is an open source Customer Relationship Management system that Free Rein can develop, configure, host and support. Used by dozens of public sector, commercial and not-for-profit organisations. Experience gained by Free Rein delivering IL3 compliant application for the BEIS/INI/Wales has been rolled back into our core services.

RPA Care in the community Robot

T-Impact Limited

Automatically process social worker requests for home bound citizen benefits such as nursing care, transport & day care. Filter out duplicates, validate requests & process updates across multiple IT systems. Confirm supervising authority, apportion costs & prepares recipient letter(s). The Robot also works in reverse, removing benefits once approved.

Silverbear Membership Self-Service / API Services Library

Silverbear

To provide members with 'Self-Service', Silverbear has developed a Self-Service Portal and an API / Web Services library that provides web integration from the Silverbear solution to our portal and / or membership organisation website.

MPA (Mentor Productivity Accelerator App)

Mentor Group Limited

The Mentor Productivity Accelerator MPA is a cloud based mobile and browser accessed multimedia B2B app. Clients can securely distribute and report on consumption of critical content, insights and solutions (video, audio, interactive documentation) to their community, stakeholders, partners and in order to increase and sustain user productivity and performance.

pam

pam

pam enables success in local, multi-agency, cross-county, regional and national work. It is trusted, secure, cloud based software ideal for agencies fighting serious organised crime, protecting vulnerable people, and solving other complex collaboration or sensitive information sharing issues.

PROJECTFORWARD: Microsoft Dynamics 365 for Project Management in the Public Sector

Tisski Limited

Tisski provide a total Microsoft Dynamics 365 project and programme management solution, designed to meet the needs of organisations within the public sector. Our pre-configured solution (Projectforward) supports management, resourcing and monitoring of projects and programmes of work through project service automation, addressing the key needs of public sector organisations.

SAP Hybris Cloud for Customer (C4C)

Mindtree Limited

The provision of implementation services for the end-to-end implementation of SAP Hybris Cloud for Customer (C4C) and Cloud for Service(C4S) into a customer’s existing SAP landscape. This service also includes a range of pre and post implementation services to support the customers adoption of SAP Cloud for Customer and Service.

Box Software Service from O2

Telefonica UK Limited

Box is a powerful online storage and collaboration tool allowing businesses of all sizes to share and store content online. Box makes sharing and collaborate easily, both inside and outside the organisation. And with the Box app for smartphones, tablets, laptops and desktops, your team can work together virtually anywhere.

Dynamics 365 for Sales

Bechtle direct Ltd.

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Microsoft Dynamics 365 For Customer Service

FlexRM Limited

Microsoft Silver partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider.

Dynamics 365 Additional Portals and Page Views

Civica UK Limited

Default Portal provided with Dynamics 365 Plan 1 business application subscriptions may be extended by purchasing licenses for additional portals, for use as a non-production portal, or additional production portals. May also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views.

Dynamics 365 Customer Engagement Plan

Civica UK Limited

Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365 functionality to get their job done. Plan subscriptions provide users rights to use functionality across any of the respective Plan apps and PowerApps, mobile application platform service.

NPS Transact - Eligibility and Assessment

Northgate Public Services UK Limited

Enables public sector organisations to accept, assess and resolve applications for any award, grant, concession or licence, in line with their legislative requirements and end-to-end business lifecycles. Clients can enter the rules to assess an application or claim. Citizens can then make their applications online through a tailored public website.

KPI Portal

Arcspeed Digital Solutions Ltd

Our KPI Portal is a flexible platform which can be tailored to meet the needs of organisations requiring a “single version of the truth” regarding key performance measures across the organisation, particularly where key business functions are outsourced to third party contractors.

Dynamics 365 for Project Finance & Operations

Phoenix Software Ltd

Microsoft Dynamics 365 for Operations, brings together a complete set of adaptable enterprise resource planning functionality that include, financials, human resources, demand planning, procurement, supply chain, manufacturing and distribution that are combined with business intelligence, infrastructure, compute and database services in a single solution. https://www.microsoft.com/en-gb/dynamics365/operations

Dynamics 365 Plan

Civica UK Limited

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

Locata Pro Modules - LPM

Locata Housing Services Limited

Locata Pro’s Modules are additional packages which provide optional functionality to the various standalone systems within the Locata Pro product set. They have been designed to allow customers to add differing levels of functionality to the base product set, so as to create an exact fit to their business requirements.

Evolutive

Alcium Software Limited

Evolutive is established as a leading CRM software solution for public sector organisations. Features include; CRM, Enquiry & Workflow Management, Funding & Grant Management, Participant Tracking, Advanced Reporting, Events Management, Online Marketing and more. Evolutive is a highly flexible system which can be customised to meet client needs and requirements.

Evolve for Local and Regional Government powered by Microsoft Dynamics 365 for CRM

Pythagoras Communications Ltd

Evolve LRG combines low code business process management and Microsoft Dynamics 365 CRM to provide local authorities with an automated, multi-channel customer engagement platform connecting service requests and fulfilment. It enables digital transformation project acceleration on the Microsoft stack to deliver service efficiency gains, channel shift and improved customer outcomes.

Dynanmics 365 Production Instance Add-On

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Dynamics 365 for Sales

FlexRM Limited

Microsoft Silver partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider.

Friends and Family Test for General Practices and Dental Practices

Leicestershire Health Informatics Service

Low cost, proven, secure on-line Friends and Family Test (FFT) solutions for GP's and dental practices.

Dynamics 365 for Sales Device SL

Phoenix Software Ltd

With the Dynamics 365 for Sales device license, multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

Dynamics 365 for Sales

TOTAL COMPUTER NETWORKS LTD

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Bramble Hub - Mvine for Distributed Digital Identity Management

Bramble Hub Limited

Mvine for Distributed Digital Identity Management works alongside GOV.UK Verify ID assurance. Process more identity attributes with Citizen consent. Cloud software for Central and Local Government, and Devolved Administrations aligning their digital services to the Government Transformation Strategy. Available today for procurement from the Digital Marketplace under G-Cloud framework.

Business Systems Digital Interview Recording for the Ministry of Justice (MOJ)

Business Systems (UK) Ltd

Interview Recording solutions from Business Systems incorporate digital, video and audio recording capabilities. Secure and accurate Interview Recording with military-grade security and storage for Ministry of Justice agencies. The digital Interview Recording solution turns conversations into powerful insight. Record, review and analyse conversations on or off site.

Dynamics 365 for Marketing

Redspire Ltd

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations.

Dynamics 365 for Project Service Automation

Silverbear

Project Service Automation is for professionals who manage projects and the associated customer engagement process end-to-end. This provides users with capabilities required for setting up a project organization, engaging with customers, project scheduling and costing, managing and approving time and expense, and closing projects. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

Oracle PaaS for SaaS

Infomentum

There are some common SaaS requirements that drive demand for PaaS: Satisfying different user needs, making changes quickly, connecting with other applications, and securing data access. This service covers these demands.

Oplift - Digital Operations Platform

Ocasta

Provide your employees with the knowledge and support tools to perform at their best, to deliver the customer service and operational excellence to meet your organisational goals. Oplift combines employee engagement, workflow learning, performance support tools and fast compliance backed up by detailed analytics, to deliver maximum impact and value.

FREEDOM: Microsoft Dynamics 365 for Freedom of Information

Tisski Limited

FREEDOM! This Microsoft Dynamics 365 solution enables an organisation to accurately track Freedom of Information (FoI) requests from their point of initial enquiry through to completion. Using Dynamics CRM workflow capabilities and with full management reporting, this solution is designed for the public sector and is instantly accessible.

Housing Options Housing Related Support - HRS

Locata Housing Services Limited

Locata Pro’s Housing Related Support (HRS) utilises Locata’s workflow in providing a single integrated solution allowing for the stepped management of applications. Officers use a step-by-step process, deciding whether to open a HRS case, through to creating a record and referring to a provider and measuring the performance versus outcome.

Trillium Dynamics 365 - Grants Accelerator

Trillium Systems

The Trillium Dynamics 365 Grants Accelerator is a proven application that allows you to streamline all aspects of grant management within not for profit organisations. It is architected to sit on top of and significantly enhance functionality available in Microsoft Dynamics 365 CRM.

Loan Origination

SamePage Group Limited

SamePage is a loan origination platform designed to support an entirely digital customer journey. Supporting multiple loan types and automated credit decisioning, delivering efficient, cost-effective acquisition. Delivered via the cloud, it is quick to deploy, highly customisable and is integrated with a number of third-party services.

Atamis CM Contract Management

Atamis Limited

Atamis CM is the corner-stone for controlling your contract management lifecycle – from requirements planning and sourcing activity to contract KPI tracking and renewal reminders. It provides a highly professional front for a procurement function, promoting corporate awareness of your key contracts, and enforcing supply-side contractual procedures and corporate mandates.

CITIZEN ENGAGEMENT WEBSITES

KUORUM SOCIAL LTD

Kuorum.org enables city and borough councils to launch a citizen engagement website. The platforms built with our technology can be customized with logo and colors. They have a contact management board, mass mailing features and user profiles. Users can participate in: Debates, surveys, petitions, events with ticketing and participatory budgets.

Microsoft Dynamics 365 for Team Members Enterprise Edition

Trillium Systems

Trillium's Membership Management System, based on Microsoft Dynamics 365, offers essential out of the box functionality, perfectly suited to the needs of membership organisations, associations and not for profit bodies.

Dynamics 365 for Field Service

Bechtle direct Ltd.

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Transform 360 Enterprise

CS Transform

CS Transform's SaaS business solution contains methodologies based on internationally-recognised standards for improving the delivery and benefit realisation of even the most complex transformation projects. Transform 360 supports capability-building, provides intelligent real-time information, and manages every aspect of regulatory and non-regulatory compliance to enable effectively governance, implementation, delivery and reporting.

Microsoft Dynamics 365 Case Management

Ceox

Ceox Dynamics 365 Case Management enables Public Sector organisations to receive, record and resolve cases utilising Microsoft’s Dynamics 365 cloud-based platform. Configure or customise MS Dynamics for: Management of Licences Permits, Grants Management, Conciliation Management, Disease Surveillance, Managing professional memberships, including Registration, Renewals, Payments, Subscriptions, Events and continual professional development.

Dynamics 365 Unified Operations Plan

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Dynamics 365 for Sales

Redspire Ltd

Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers.

SH:24 online contraception, sexual and reproductive health service

SH:24 C.I.C.

SH:24 is an online sexual and reproductive health service that works in partnership with local clinics to provide access to oral contraception (OC) and emergency hormonal contraception (EHC). Supported by remote clinical support, accredited clinical laboratory, clinical record system, pharmacy, comprehensive performance analytics and online tools to support self-management

Dynamics 365 for Field Service Device SL

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

CRM and ERP Software

Heraclitus Global Ltd

Accounting and finance softwares

Microsoft Dynamics 365 for Sales Device SL

Bytes Software Services

With the Dynamics 365 for Sales device license, multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device. bsscloud

Hanlon (SR) Case Management

Hanlon Software Solutions

Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management. Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring. Manage student work experience programmes. Programme funding management. Programme performance reporting and analysis.

Customer Engagement & Progression CEP Software

ICONI Software Ltd

ICONI’s Customer Engagement & Progression (CEP) platform is designed to help organisations that support individuals. It enables organisations to case manage their support programmes and achieve optimal outcomes, ensure compliance and accelerate performance. CEP can be used for Employability, Health & Wellbeing, Skills & Learning, Rehabilitation and Economic Development.

Customer Relationship Management (CRM)

Incremental Group

Microsoft Dynamics 365 for Customer Engagement (CRM) is Microsoft's CRM solution and was formerly known as Dynamics CRM. Dynamics 365 for Customer Engagement (CRM) includes Sales, Marketing, Customer Service, Field Service and Project Service Automation (PSA).

Social Lettings Agency Service - SLA

Locata Housing Services Limited

Locata has developed a social letting’s agency (SLA) administration system to collect and store data generated from a councils Social Lettings Agency websites. enabling them to manage activity. The SLA service, using Locata websites, is designed to be used by customers, landlords with private rented sector properties and council staff.

Dynamics 365 for Customer Service Device SL

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Mosaic Portals

Servelec Social Care Ltd

Mosaic Portals are professional online social care portals that interface with Servelec’s Mosaic case management software so that citizens, associated professionals and care providers can manage the effective care of an individual. Core functionality supports three types of users: citizens, professionals and service providers.

Panacea Account Manager

Panacea Applications Limited

End-to-end management of projects and evaluate performance and improve services. Improves productivity by creating transparency and automating admin tasks. Combines project management with productive tools for estimating, scheduling, performance monitoring and resource management. Used by public sector to secure efficiencies and savings while delivering high-quality service, focused on strategic priorities.

SMS - Interactive Business SMS

Esendex Limited

Interactive Business SMS enables you to send and receive text messages from your customers either online, by email or via API (connecting through your management systems). Esendex’ Interactive Business SMS has many applications including: reducing call centre traffic, maximising debt collection, managing appointments and organising staff cover.

Dynamics 365 for Finance & Operations

Civica UK Limited

"Microsoft Dynamics 365 for Operations, brings together a complete set of adaptable enterprise resource planning functionality that include, financials, human resources, demand planning, procurement, supply chain, manufacturing and distribution that are combined with business intelligence, infrastructure, compute and database services in a single solution. https://www.microsoft.com/en-gb/dynamics365/operations

Dynamics 365 Additional Portals and Page Views

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Glasscubes Enterprise - Official

Glasscubes

Glasscubes simplifies collaboration by connecting internal and external group members in a secure online workspace. Powerful document management and file sharing - task and project management - collaboration and communication. Widely adopted throughout UK public sector. Easy deployment, user-friendly with no training required. Enterprise level control and reporting. ISO27001 accredited.

Zendesk via Netpremacy

Netpremacy Limited

Zendesk Suite offers everything you need to let customer conversations flow seamlessly across channels. Zendesk is designed for public sector service desks wanting to create customer and citizen relationships that are more meaningful, personal and productive. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

Grants, Research, Case and Awards & Scholarship Management

SmartSimple Software

SmartSimple was designed from the start to help organizations connect with their communities and streamline critical processes. We’re able to do this because our products are almost endlessly configurable. Once a system is implemented, our clients are able to administer their software on their own, with minimal help from us.

Yesplan

Yesplan

Yesplan is a cloud based event planning and management system designed for entertainment and cultural venues. It encompasses staff schedules, resource management, budgetary and task information for individuals, teams and whole organisation.

Abavus - Site License Large Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Citizen and Membership Engagement with Microsoft Cloud

Incremental Group

Microsoft provide market leading citizen engagement and member management solutions. Providing citizen and member portals, case management, self-service and modern helpdesk solutions. Optimise the experience provided to your constituents with a modern customer experience and CRM packaged solution. Microsoft Dynamics 365 Customer Engagement is perfect for citizen management.

Salesforce - Service Cloud

Softcat Limited

Salesforce Service Cloud is a digital toolkit for Customer Relationship Management for Cases, Complaints, Contacts Centres or Back Office teams and processes. Capabilities include CRM, workflow, APIs into legacy applications, social and mobile collaboration; including the ability to assign tasks, send alerts and increase 1st contact resolution. SFDC2019GC11

Dynamics 365 for Customer Service

Redspire Ltd

Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams. It provides users with access to core customer service capabilities including case management, Interactive_Service_Hub, Unified_Service_Desk, SLAs and Entitlements. Each Dynamics 365 Customer_Service_User SL includes rights to Microsoft_Social_Engagement, Voice_of_the_Customer, Mobile_ Offline_Sync, Gamification and Microsoft PowerApps. www.microsoft.com/en-gb/dynamics365/customer-service

Dynamics 365 Production Instance Add-On

Civica UK Limited

Well suited for multi-instance deployments e.g. departmental applications configured within organization. Users on Dynamics 365 Plan 1 Business Application subscription can access default Dynamics 365 Plan 1 Business Applications instance, and every additional instance associated with the same tenant, shared across the Plan 1 Business Applications.

Dynamics 365 for Customer Service Device SL

Phoenix Software Ltd

With the Dynamics 365 for Customer Service device license, multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except access is limited to the licensed device.

Housing Options Allocations & Lettings Service - Direct Letting & Property Pool

Locata Housing Services Limited

Locata Pro’s Housing Options allocation service enables local authorities and registered providers (RPs) of Housing Options to allocate their void properties via a Property Pool (PP) or Direct Lettings (DL) system. The service is flexible and can be tailored to meet local authority or RPs exact needs.

Microsoft Dynamics 365 for Team Members

Bytes Software Services

Dynamics 365 for Team Members is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license includes read access well as some write access for select light tasks across any and all Dynamics 365 apps. bsscloud

Azdio Technical Services Limited Cloud CRM Software Services

AZDIO TECHNOLOGY SERVICES LTD

Azdio Technical Services Limited provides a full suite of Cloud CRM Software Services, including scoping, UI, data import/export, application analytics/ scaling, in-transit/operational/staff security/asset protection, availability/resilience, identity/authentication support in a secure, certified and documented way, training/demonstrations as required, and ongoing support of products it builds along with its partners'/other selected products.

Dynamics 365 for Field Service

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Microsoft Dynamics 365 and CRM Online

Brightwire

Brightwire helps organisations plan and deliver Microsoft Dynamics365 - a fully customisable software platform that is easy to use and manage. Business solutions range from contact, activity and relationship management, complaints handling, legal matter management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

NPS Local Welfare Provision SaaS

Northgate Public Services UK Limited

Enables authorities to create and process applications for Local Welfare Provision (LWP) administration and fulfilment under the legislative regime. Flexible framework of services for an Authority to administer the fund, maintaining management control throughout the process. The NPS Local Welfare Provision SaaS can be branded to reflect the Authority's identity.

Low Cost Home Ownership - LCHO

Locata Housing Services Limited

The Low-Cost Homeownership system (LCHO) advertises properties to applicants wanting to buy a share of a property. This via a public website and a back-office administration system. Landlords can be given access to create adverts for properties through the back office, for customers to view when logged into the website.

Salesforce - Lightning Service Cloud

Softcat Limited

Salesforce Service Cloud is a digital toolkit for Customer Relationship Management for Cases, Complaints, Contacts Centres or Back Office teams and processes. Capabilities include CRM, workflow, APIs into legacy applications, social and mobile collaboration; including the ability to assign tasks, send alerts and increase 1st contact resolution. SFDC2019GC11