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158 results found in Cloud software in the category Natural language and speech processing

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158 results found

Skype for Business Cloud PBX

Insight

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Faculty Platform

Faculty Science Limited

Faculty is a world class platform for data science. Faculty is a managed platform designed to support data scientists in their end-to-end workflow. Built on top of open source tools, it provides users with a fully customisable environment to design, develop, deploy and monitor machine learning models at scale.

Resolver Decider ADR case management

Resolvercouk Limited

Decider is an online Alternative Dispute Resolution (ADR) case management platform that enables fast, simple and effective resolution of disputes and appeals. Decider provides an online platform for effective case management by reducing the complexity, lowering the costs and increasing the convenience of dispute resolution.

Smart Chat Framework

Mobile Edge UK

AI Chat service for Amazon Echo, Facebook and websites. AIML (version 2.0) is used to provide a common knowledge base, providing consistent responses across all channels. Can link to trained neural networks and authentication (IDV) services for account and status checking.

SCYTALE Armour Comms

GRC Ltd

Armour Mobile is a CPA certified encryption application for secure (voice, video, IM, group chat and data) available on iOS and Android devices. Offering to customers a cost-effective, easy to use technology combined with advanced security techniques available in cloud-based and on-premise architectures, available up to UK SECRET.

Skype for Business Plan 1

Comparex UK Ltd

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Strategy & Experience Design

Mando Group

We shape your strategy by understanding of your business, customers’ data, insight and journeys to deliver an insight-based roadmap. We design simple, efficient user experiences that are driven by human psychology and customer behaviour. We deliver KPIs and ROI through monthly measurement data-analysis and reports.

HCL iGOVERN® Mobility Solution

HCL Technologies UK LImited

iGOVERN® Mobility is a device and platform agnostic solution, enabling Police Officers to connect to operational systems from remote locations. The service is integrated with force local and national systems. Based on SOA (Service Oriented Architecture) principles it provides officers with access to all critical information needed via handheld devices.

Pitney Bowes EngageOne Converse

Pitney Bowes Software Europe Ltd

EngageOne® Converse helps you engage your customers in an automated fashion, at scale, with personalized 1:1 communications. It is optimized for messaging channels — from Facebook Messenger, to your own website or portal, and beyond. These automated conversations work seamlessly across channels, utilizing real-time customer data and location information.

Artificial Intelligence solutions for enterprise

PigeonLine

Using encrypted AI and Machine Learning to automate the generation of routine reports and to solve enterprise problems by leveraging a SaaS platform or through custom development.

LinguaSkin Multilingual Localisation

Interceptor Solutions Ltd

LinguaSkin® creates multilingual and bilingual user interfaces for monolingual web applications with minimal effort and cost. LinguaSkin® replaces and transforms user interfaces in real time providing rapid internationalisation and localisation. LinguaSkin® supports all languages, integrates with translation tools and works with all kinds of applications, content and web technologies.

Adarga ENGINE

Adarga Ltd

ENGINE is the cloud based AI platform-as-a-servcie that powers your analysis. It collects, fuses and analyses all your text data You can ingest and enrich multiple unstructured, internal and external data sources, through a specific sector trained end-to-end AI pipeline.

Evri Insight Cloud Software

Evri Insight Ltd

Businesses are turning to digitization to simplify and automate processes, engage with customers, reduce costs, and transform services. However, government sector has unique requirements and security levels. We provide a Secure App Platform – using a secure cloud environment. Creating a store of apps that can shared across business boundaries.

Arcus Answer

Arcus Global Limited

Arcus Answer reduces the number of calls coming through to your contact centre by intercepting the most common questions and providing a consistent, pre-approved answer. By reducing call volume it allows your staff to spend more time handling more complex queries, improving both customer and staff satisfaction.

Analytics software as a service

Acuma Solutions Limited

Acuma’s Analytics software as a service leverages big data technologies, data Integration, ETL, Reporting and Data Visualization tools and Analytics module to execute analytics on structured, semi-structured and unstructured data sets. The flexible, fast and scalable-ready platform enables reporting, predictive and descriptive analytics, suits different use cases and requirements

Skillz Miner

Skillz Miner Limited

Our technology helps Government, Employers and members of the public make better employment decisions for better economic growth. We do this by helping job-seekers and employers articulate skills, work values and cultural fit. We predict economic indicators that drive social inclusive growth and provide early stage interventions to boost productivity.

IntelAgent

We Build Bots

Artificial Intelligence platform using chatbots and voice assistants to automate customer service processes. IntelAgent reduces call volumes and improves efficiency and customer satisfaction while at the same time delivering key management information around agent and contact centre performance.

Cloud Contact Centre

Disrupt CX

Cloud-based Contact Centre service with advanced call routing, Omni- channel capability, intelligent self-service, natural language automation and self-service and voice biometrics. Scalable to 10's of 000's of agents with deep integration into existing CRM solutions

Artificial Intelligence

we are experience

Harness the power of AI to create new and better experiences and services, going above and beyond extracting value out of data and automation

VoiceGuard

Performance Telecom Limited

VoiceGuard helps businesses who want to verify callers' identities by automating the process, reducing manual verification, enhancing security and improving the caller experience. Using cutting-edge voice biometric technology, VoiceGuard takes just two minutes for enrolment and then your customers never need to remember passwords or answer obscure security questions again.

Evolution AI Transcribe & Classify - Private Cloud

Evolution Artificial Intelligence ltd

An Artificial Intelligence based Natural Language Processing software that enables the automated extraction and classification of structured data from unstructured data sources such as word documents, pdfs, web pages, xml files, scanned documents and other.

Funnelback Enterprise and Site Search for Higher Education

TERMINALFOUR

Funnelback Enterprise Search for Higher Education is a best-of-breed Search technology which offers the ability for users to search multiple data repositories and file types simultaneously. Funnelback's search technology not only provides fast and relevant search results, but it can also be completely customised to meet any organisations search requirements.

Skype for Business PSTN Conferencing

Gaia Technologies Plc

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

Cognitive Knowlege Management

Atos IT Services UK Ltd

A cognitive technology platform, Prescience™, delivers cognitive knowledge for many situations; knowledge services for service desk agents; a natural experience for customer web self -service; or automated delivery of HR answers to employees. Powered by advanced technologies enabling people and machines to interact more naturally, extending human expertise and cognition.

Skype for Business Plan 2

Comparex UK Ltd

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Definition and Implementation

Mando Group

We define and deliver high quality and robust platforms that enable you to optimise your customer experience. We work with .net technology stack as a gold implementation partner for Sitecore, Episerver and Microsoft (including the Bot Framework and Cognitive Services). We use tested methodologies, developed through years of experience.

Skype for Business Plan 1

Gaia Technologies Plc

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Funnelback Enterprise and Site Search

Funnelback UK Ltd

The natural convergence of search, AI, and analytics, Funnelback’s Insight Engine proactively enables information to flow to where needed. Comprised of an Enterprise Search platform, auditing/analytics tools, and an AI powered enterprise knowledge graph, the platform makes deep discovery of information and insights more intuitive and immediate than ever before.

Skype for Business Calling Plans

Civica UK Limited

PSTN voice calling is an add-in to Phone System that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. Via Civica

SmartScribe

Performance Telecom Limited

SmartScribe helps businesses gain insight by analysing transcribed calls for keywords and phrases. Perfect for assessing agent performance, customer satisfaction and compliance with regulations, SmartScribe automates the process of quality monitoring and enables customisable key phrase searches using a built-in reporting suite, for up to 100% of your recorded calls.

IPsoft AMELIA® (Cognitive Agent & Virtual Agent)

IPsoft

Amelia is a cognitive virtual agent, able to conduct real time natural language conversations to fulfil a customer's journey. Whether interfacing directly with external customers, internal users or supporting first line agents, Amelia makes it possible to provide consistently high quality, engaging, scalable and efficient services 24 x 7.

Discovery and Disclosure

Texuna

eDiscovery/eDisclosure solution delivers collaborative document and communications exploration, discovery and review. Uses keyword/custodian indexing, search and Technology Assisted Review. Uses a dynamic matrix meeting legal requirements. The service is ideal for managing: Litigation; Arbitration; Freedom of Information (FOI) requests; GDPR compliance; Investigations (Regulatory or HR compliance, employment tribunals et al).

Meson Analytics - Microsoft Cloud data, Power BI services

Cloud2 Ltd

Meson Analytics deliver Microsoft Azure cloud, data warehouse migration and PowerBI from `strategy to adoption'. Combining sophisticated PowerBI accelerators, methodologies, global best practice to optimise PowerBI design and adoption. Development, automation and adoption for actionable intelligent insights.

Digital Services

SP IT Services Limited

Experts solutions for designing and developing Digital solutions by following best of industry standards and GDS Principles.

Kaiasm Demand Engine

Search Johnston (t/a Kaiasm)

We give our clients the ability to radically align their proposition with the demand in their market/information space, satisfying users and growing market share in the process. It drives competition analysis, buying/content strategy, supplier analysis, range/category/information extension, PIM, online product filtering, extended conversion rate optimisation, on-site search and information architecture.

Mitel Hosted IP Telephony, Unified Comms and Contact Centre

Britannic Technologies

An Internet Protocol Telephony (IPT), Unified Communications Service and Contact Centre Solution. The service is based upon MITEL technology providing IPT, Instant Messaging, Rich Presence, Peer to Peer High Definition Video, Unified Messaging with Microsoft Integration, Soft phone and Smartphone integration and Omni Channel Contact Centre, WFM and Recording.

IBM Watson Tone Analyzer interprets personality of text, identifying tone and emotions

T-Impact Limited

IBM Watson - Empathy - Understand tone, personality, and emotional state. Predict personality characteristics, needs and values through written text. Understand emotions and communication style in text. Enable your chatbot to detect customer tones so you can build dialog strategies to adjust the conversation accordingly.

Criminal investigation discovery tool for digital forensics, telecommunications and cyber crime

Modis International Ltd trading as Ajilon

SOZE assists criminal investigators to find links between people, objects, locations and events (POLE); across time in petabytes of data. SOZE is designed for investigators and analysts, reducing the time taken to process information. Providing rapid insights within days not months of analytic resources.

storm® SPEAK™

Redwood Technologies Ltd

storm® SPEAK™ is a Speech-to-Text (STT) and Automated Speech Recognition (ASR) module that can be utilised within FLOW™. SPEAK helps organisations to address customer enquiries more efficiently, through using STT integrated with automated IVR and leveraging natural language processing to determine semantic meaning, providing appropriate responses and transcribe interactions.

storm® FLOW™

Content Guru Ltd (Redwood Technologies)

storm® FLOW™ is a feature-rich service management tool, allowing you to create a huge array of complex, automated, multi-channel, multimedia services for mobile and fixed networks. FLOW can be used to enable full communications integration, allowing customers to access services by email, SMS, phone, web or other media.

UiPath Robotic Process Automation as a Service (RPAaaS)

T-Impact Limited

T-Impact’s Robotic Process Automation (RPA) subscription platform allows government (local, central and agencies) to rapidly automate manual activities currently carried out by staff without changing the underlying technologies or the processes. Includes annual UiPath attended robot subscription that mimics human work at a hugely reduced cost. Cloud or On-Premise Install.

Transform

Performance Telecom Limited

Transform's multi-carrier IVR helps businesses manage their inbound calls by providing intelligent automation and self-service options for customers, reducing agent handling and queuing times. Transform enables automated and agent assisted payments, and can quickly switch between carriers in the case of an outage.

PayGuard

Performance Telecom Limited

PayGuard removes organisations taking telephone payments from the scope of PCI compliance. Designed for ease of deployment and ease of use while lowering the commercial barrier to entry compared to similar applications. Clients may augment PayGuard with a range of exciting contact enrichment and insight technology on demand.

Smart Artificial Intelligence (AI) Learning systems

Mobile Edge UK

Cloud based learning systems based on Convolution and Genetic Neural Networks . System can be trained on data and examples loaded into the cloud, the resultant network can then be used in a framework as a base for solutions.

Level Cognitive Artificial Intelligence Platform

Level Global Ltd

Level Intelligent Applications allow the automation of human decision making and task fulfilment processes. We take your knowledge, from subject matter experts and policy documents, and convert it into business rules enabling our ‘Intelligent Applications’ to make decisions and process transactions in your Enterprise Systems with no human intervention.

Evolution AI Platform

Evolution Artificial Intelligence ltd

Evolution AI Platform is a high performance data science/machine learning/deep-learning platform.

Skype for Business PSTN Conferencing

Insight

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

Surgery Connect

X-on

Surgery Connect is a future proof, secure GP telephony solution providing better service for practice staff and patients. Surgery Connect guarantees improved patient experience, more efficient practice management, and scalability supports growth across multiple practices and delivery of the integrated care agenda. Clinical system integration minimises time on administrative tasks.

Skype for Business Cloud PBX

Gaia Technologies Plc

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

A AI Artificial Intelligence & Machine Learning software solutions

AI Cloud Services

At AI Services we specialize in artificial intelligence and machine learning technologies. Our solutions include advance image and video analysis and recognition solutions. These can meet a range of business use cases which we work with customers to develop. e.g. CCTV image analysis and alerting of suspicious behaviour and individuals.

Proof Of Concept (POC) Application Builder

Mercato Solutions

Using our KnowledgeKube low-code RAD Platform we you can quickly develop highly connected proof of concept applications for the Web, Windows, iOS and Android. Quickly build, test, iterate and deploy applications using our agile platform to digitise processes, build guided match workflows and connect legacy systems in days.

UiPath Studio license to build Robotic Process Automation (RPA) Robots

T-Impact Limited

The UI Path Studio allows you to design and develop UI Path Robots. Includes 1 annual UiPath Studio license. Cloud or On-Premise Install Robotic Process Automation (RPA) platform enables rapid automating of the manual processing activities currently carried out by staff without changing the underlying technologies or the processes.

Managed Services

Mando Group

We architect hosting environments, define your target operating model for support, and provide ongoing maintenance of your digital customer experience. We provide 24/7 SLA support on any business critical issues to ensure BAU. We manage the entire service for you including hosting, maintenance, subscriptions, licences, and expert development resource.

Secure Inmate Telephony

Phonio UK Ltd (Telio)

Phonio is a telephony solution specially developed and tailored for use in a prison environment. Phonio enables secure in cell telephony, allowing inmates greater private contact with permitted recipients. All calling activity is controllable through an advanced call management platform including security monitoring and account administration.

Skype for Business PSTN Calling

Gaia Technologies Plc

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

Office 365 Persona-based Solutions

Agilisys Ltd

Agilisys deliver solutions which extend the core functionality of Office 365, to provide new tools for the various workplace personas in-line with business needs. This includes knowledge portals created for SharePoint Online, modern intranets, project management solutions, HR solutions, automation, workflow, forms and integration.

AMI - Conversational AI

Britannic Technologies

Britannic offers cloud-based “conversational AI,” easily integrated into existing websites / digital platforms. AMI is a Conversational Digital Assistant using AI and Machine Learning to expand existing channels, allow interactive support, reduce cost to serve, enable self-service, connect digital platforms to people and provide improved levels of citizen services 24/7.

Alexa for Business

Amazon Web Services

With Alexa for Business, you can use the Alexa you know as an intelligent assistant to stay organized and focus on the work that matters. Alexa for Business includes the tools and controls that administrators need to deploy and manage shared Alexa devices, skills, and users at scale.