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1583 results found

1583 results found in Cloud software in the category Marketing

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Microsoft Dynamics 365 for Customer Service: Adoption, Transition & Training Services

Tisski Limited

Analysis, planning, design, deployment and support services for Microsoft Dynamics 365 for Customer Service.

Agilisys Digital - AD for Counties

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Dynamics 365 for Customer Service Device SL

Comparex UK Ltd

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Homelessness - Housing Need

Kiktronik Limited

Our homelessness online application provides users with the facility to apply for housing support online in case of homelessness threat. The application empowers users by providing all information which an officer would; should they visit their local authority’s office. The application uses the latest technology.

TV Tracking

AT Internet Ltd

AT Internet offers advertisers and agencies the possibility to measure the impact of TV ads campaigns on web and mobile sites in real time. Its offering around 3 main objectives: - Accurate measurement of advertising investments (ROI), - Advanced understanding of users - Optimisation and synchronisation of cross-media campaigns

Darzin Public Consultation Software

Darzin Software UK

Cloud-based public consultation software designed to help public bodies run efficient and effective consultation processes. Darzin is the only software that offers qualitative, quantitative and spatial analysis, and integrated consultation data. Built-in survey tool, task management, grievance management and more. Darzin is secure, easy-to-use and very well supported.

Qualtrics Experience Management Platform | The most powerful public sector insights platform

Qualtrics LLC

Do faster, smarter, more powerful research to improve public services with Qualtrics - the world’s leading insights platform. Built on the most flexible survey builder and backed by advanced analytics and reporting to turn insights into action. Bring together experience data from citizens, patients, customers, employees, website visitors, social/statistical research.

Actus Performance Management Software

Advance Change Ltd

Actus Performance and Talent Management Software increases productivity, engagement, compliance and talent retention. Features include, objectives and milestone tracking, fully configurable appraisal and 121, development, talent mapping, competencies and succession planning. Feedback, values recognition and 360, meetings, document storage and full interactive management information. Full culture change support also provided.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Trustmarque Solutions Limited

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Advantage Digital Smart Apps

Capita Business Services Limited

A cloud hosted platform enabling the rapid development of smartphone apps and content for iOS, Android and Windows Phone. Capita deploys configured apps to the relevant stores, with the platform then being utilised to control content, forms, integration, workflow and branding. PCI compliant payments are also supported.

Microsoft Dynamics 365 CRM Services

Ergo Services

CRM implementation services to help organisations deliver exceptional levels of service using Microsoft Dynamcs 365 (CRM). Process Improvement, KPI Reporting and Data Consolidation are key components of a solution delivered by Ergo

Textburst

SRCL Limited

Textburst is a simple online SMS service that enables users to send and receive text messages to individuals or groups. Bulk upload contacts. Shorten and track links to websites. Send now or schedule for later. Live reporting and delivery status. Free keywords.

Conferencing and Unified Communications

ComXo Limited

ComXo MultiVoice are a specialist provider of Audio, Web and Video Conferencing solutions with an emphasis around quality, security and administration. Our 24/7/365 UK based support team provide exceptional customer care to ensure that your conferences are always reliable, secure and of the highest quality.

LViS Platform

Monterosa

Monterosa's LViS interaction platform provides a range of interactivity tools powering real-time activations for campaigns and education including voting, quizzes, puzzles, predictions, ratings and competitions. The platform is secure and robust, supporting millions of users via responsive websites, native mobile apps and chatbots.

CoreGov - Dynamics 365 Government Contracts Portal

Core

Core's Portal for Government Contracts allows integration between public-facing websites and a Microsoft Dynamics 365 based solution tailored to the needs of the public sector. The portal facilitates online self-service for suppliers, vendors and partners, improving tracking of interactions and saving staff time.

Citizen Participation Suite

GovDelivery Inc.

Granicus Citizen Participation Suite is designed to combine the power of social media and crowd sourcing with an online forum to help agencies gather input, prioritize projects and make the best decisions for their community.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Groupcall Parent Paperwork

Groupcall Limited

Negates the need for paper forms that are labour intensive, costly, unreliable, inefficient, insecure and environmentally unfriendly. Online forms are easy to use, fully customisable and can be sent to all parents in minutes. Forms cannot be lost and automatic reminders prompt parents to return their forms on time.

Agilisys Digital - MyAccount

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Office 365 Enterprise E1

Softcat Limited

Online versions of Office with email, instant messaging, video conferencing and co-authoring. Anti-virus and anit-spam, 50Gb mailbox, 1TB file storage, HD video conferencing, Office Online, Team Sites and Enterprise Social Networking. See https://products.office.com/en-gb/business/office-365-enterprise-e1-business-software

Panacea Communications and Marketing

Panacea Applications Limited

Panacea’s award-winning software provides complete solutions for communication and marketing management, project management and account management whilst ensuring strong brand and identity control. Whatever package you choose, Panacea Software delivers guaranteed time and cost savings, making users’ workflow more effective, more efficient and more capable of adapting to change.

Business Process Automation

Workflow Science Ltd

Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.

Link Big

Link Big

Link Big has created world first “link engine optimization” for brands and publishers to increase their average order value and return on investment from their mobile assets, tailored and aligned to their business goals.

HCi - Telehealth

Healthcare Clinical Informatics Ltd

TeleHealth solution for remote monitoring and management of patients and Clinician. With gateways interfaces with various categories of medical devices, It has features like Video consult, Medication Reminder, Record sharing, Physician locator, Social collaboration, Symptom checker, Vitals Monitoring

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Gaia Technologies Plc

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Episerver CMS

Engage

EPiServer's Web Content Management platform "Digital Experience Cloud™" and ecommerce solution enables editors and marketers to create and experience content simultaneously. They see exactly what your audience will see, on any device, screen size or context. High availability, high performance and scalable, offering connectivity with cloud services and existing systems.

Adult Social Care Hub

Idox Software Limited

The ASC Hub establishes a comprehensive online social care marketplace of all care services, advice and guidance. It includes a variety of self -serve options, pre-assessment and triaging tools addressing the key drivers of the Care Act. The ASC Hub is a SaaS solution.

Polecat Digital Listening Analytics Software as a Service V2

Polecat - risk intelligence

Polecat SaaS automated analytics solution allows precise querying, pivoting and extracting meaning from unstructured ‘big data’. Sources available are; social media, online media (news, blogs, forums), NLA and subscription sources (subject to licence), internal sources (surveys, reports, audits, satisfaction). Real-time results are delivered in email, dashboards, exports and mobile reports.

Skype for Business PSTN Calling

Softcat Limited

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

FLEX Digital Workplace

ICS Solutions Ltd

FLEX is a Self-Service Digital Workplace solution for Office 365 and SharePoint. Powered by automation, FLEX facilitates an Intranet, Collaboration platform and a Digital Workplace in a matter of weeks, driving employee engagement and productivity. Plus, FLEX reduces Office 365 and SharePoint deployment time and costs by a staggering 70%

Moodle Learning Management System

Accipio Ltd

Accipio supplies the worlds most popular learning management system - Moodle. Moodle has an incredibility rich set of functionality, and we work with you to make Moodle the “backbone” of building learning and performance culture. Moodle offers significant cost savings compared with other platforms since it is open-source.

CallSwitch

TELCOSWITCH LIMITED

The CallSwitch hosted telephony platform offers an unrivalled set of business grade features. Each user gets access to a high end handset, mobile application and soft phone client, whilst also enjoying full hierarchical access to the administration web interface.

EQUINITI Toplevel - eCase

Toplevel

Secure, configurable, helps government meet Digital by Default Service Standards. Fast, scalable online customer services reduce phone enquiry costs and time managing cases. Strong multi-agency and customer self-service with multichannel correspondence. Workflow rules guide staff processing approvals and maintaining case register. Supports applications, claims, returns, enquiries, grants, appeals, and assessments.

IBM Watson Analytics

IBM United Kingdom Ltd

IBM Watson Analytics offers you the benefits of advanced analytics without the complexity. A smart cloud based data discovery service, it guides data exploration, automates predictive analytics and enables effortless dashboard and infographic creation. You can get answers and insights to make confident decisions in minutes, all on your own.

eForms & Automated Workflow for Local Government Authorities

PretaGov Limited

Our eform building tool (PretaForm) allows LGA teams to build online forms easily and quickly. Non-technical internal staff can prototype and modify digital services. They can also integrate the eform with revenue, benefits, social care, online payments systems. Our low code platform empowers your team to digitise faster and cheaper.

Siteimprove

Siteimprove

Siteimprove is the market leading provider of digital solutions enabling users to manage and monitor their website for content, formatting and accessibility issues through a platform that includes; Quality Assurance, Policy, Accessibility, SEO, Response, Priority, PDF Checker and Analytics.

Street Trading (Including Market Stalls) Licensing Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of Street Trading (Including Market Stalls) Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Leisure Centre Contract Monitoring Software

tillr

Online solution for council officers to monitor the 3rd party contracts issued in the management of their leisure centres. Inspections, audits, reports, tasks and performance monitoring can all be achieved from one system. Mobile use, collaborative working for distributed teams and officers.

Professional Audio Conference Calls

Speakserve Limited

Speakserve offer an easy to use, highly reliable, secure and cost effective audio conference call service. Call Recording, archiving, transcription, and compliant analytics are included. Global access and high definition audio from any device allows you to deliver crystal clear conference calls for your important meetings.

Skype for Business Advanced Voice and Meetings from MeetingZone

MeetingZone Ltd

Wraps all the Microsoft IP Voice and meetings services. Ideal for customers with multiple sites who want to bring everything together. Combines Skype for Business Online, Cloud PBX and Skype for Business Server providing users with all options they need in one interface in Office 365.

Marketer Starter Audience Data Management Cloud Service - B79171

Oracle Corporation UK Limited

The Oracle BlueKai Data Management Platform unifies data so public sector agencies can target relevant audiences across all digital channels, improving outreach and communications effectiveness.

Skip Licensing Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision skip Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

CiviQ Consultation Portal

CiviQ

CiviQ's cloud based public consultation platform focuses on powering open knowledge driven consultations. The portal is structured around an open data paradigm, supporting the development of a representation knowledge repository for engaging communities, building capacity and achieving efficiencies. The portal includes an integrated map based feature.

Pro9 Student Management Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ Student Management CRM solution which offers highly configurable, functionally rich solutions for the Education sector. Management of enquiries, admissions, students, placements, qualification frameworks. Online student portal delivering sophisticated self-service features.

Cloud Direct Skype for Business as a Service

On Direct Business Services Limited

Hosted cloud-based Microsoft Skype for Business from DCG is an enterprise–ready unified communications platform that connects people everywhere as part of their everyday productivity experience, providing a consistent, single client experience for presence, instant messaging, voice, HD video and meetings.

Dynamics 365 for Sales

Microsoft

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Silverbear

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

EventHalo

Lifejak Ltd

Complete application processing for event exhibitors and traders from online forms to payment services: On-line application forms for events and trade shows; exhibitors, vendors, performers, & volunteers, accept/reject applications, invoicing, payments, in-system email, document storage; accreditation for staff, guests, VIPs.

Episerver Digital Experience Cloud WCM

EPiServer AB

Episerver's Web Content Management platform "Digital Experience Cloud" enables editors and marketers to both create and experience content simultaneously. They see exactly what your audience will see, in the way they'll see it, whatever screen or context. High availability, performance and scalable offering connectivity with cloud services and existing systems

Feedback Centre: Consumer Engagement and Business Intelligence

LHM Media Ltd

LHM's Feedback Centre helps organisations to engage with consumers to collect and manage consumer, patient and tenant experience from multiple digital channels. This feedback is processed securely in to a Business Intelligence dashboard for fast, real-time reporting in the cloud.

CRM Web Portal

Webcurl Ltd

The CRM web portal exposes Microsoft Dynamics 365, Northgate Enterprise and SugarCRM data via its portal technology. We have vertical solutions ranging from Customer Service, Partner portals and Case Management frameworks. Powered by Drupal, it also comes with a free hosted deployment of the best in class Open Source CMS.

Knowledge portals

HighQ

Leverage your valuable know-how and expert insight to create tailored and engaging content for your team and clients to build loyalty and add value to your relationships.

Information Delivery Toolkit

Tru-Digital Group

Tru Digital provides a toolkit that empowers the architectural and design capabilities of your business A delivery framework, automatically generating and publishing relevant information. SaaS toolkit offering, avoiding stranded costs or the need for large teams of IT resources. Aiding the delivery of information to disparate sets of audiences

Bramble Hub 27partners - 27play

Bramble Hub Limited

27play provides you with the capability to create, store, distribute and analyse video content throughout your organisation.

Microsoft Dynamics 365 CRM for Associations and Membership

Active Informatics Ltd

A system that draws together all the aspects of the management of an organisation from the central business management and financial control to event and membership management and engagement. Each element operates from a single, authoritative, central repository of information without data duplication or isolation. Includes stakeholder portal.

VideoCloud 365 Video Conferencing VMR Service

VideoCentric Ltd

A simple & flexible Virtual Meeting Room service to connect any device or protocol, quickly and efficiently. UK hosted with ISO27001 security. The most interoperable service on the market today: SIP/H323, Skype for Business/Skype, Mac, PC, Android, iOS, WebRTC, PSTN for video, audio & content conferencing.

Huddle ESSENTIAL

Huddle

Huddle is ISO27001:2013 Cyber Essentials PLUS certified UK-based cloud collaboration platform that transforms the way the public sector works. With over 85% of central government and an array of NHS organisations and councils realising quantifiable benefits from Huddle, it is the de facto solution for public sector collaborative work management

Dynamics 365 for Project Service Automation

Comparex UK Ltd

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organisation, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

doopoll

Doopoll Limited

doopoll is the platform for engaging audiences and gathering opinion. Create powerful yet simple polls that people will actually enjoy completing.

My Council Services - Waste Management Plug In

Abavus.co.uk

The My Council Services Waste Module enables councils to configure and manage all aspects of the refuse and waste management process, both domestic and trade, from setting up contracts and managing payments (if required) through to integrating and fully automating the addition of collections to rounds; managing the entire process.

Audit Case Management

Blackthorn GRC Limited

No matter what is being audited, transparency, collaboration and remediation are key. This tool will highlight audit status and compliance weaknesses, manage task allocation and escalation, and give on-demand reporting via an integrated market-leading partnership platform. Compliance can be made easy when the experience is engaging. UK hosted to IL2/OFFICIAL.

IEG4's Robotic Process Automation

IEG4 Limited

IEG4's Robotic Processing Automation (RPA) mirrors your Council's best policy and practice and is able to extract XML data (e.g. from an eForm) to populate back office Revenues & Benefits administration systems. Robotics can be a superior and cost-effective alternative to APIs.

Microsoft Dynamics 365 for Field Service

Bytes Software Services

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification https://www.microsoft.com/en-gb/dynamics365/field-service bsscloud

CDW - Informatica Cloud Data Integration / ETL (DI/ETL)

CDW Limited

Industry Leading Data Integration engine allowing batch, real-time and streaming of data. Pre-packaged adapters and accelerators for common databases/ applications. Drag and drop zero code development. Metadata approach allowing full data governance. Allowing ETL, ELT data migration, data integration, data streaming, Change Data Capture, CDC, data audit and data lineage.

Contact Centre text & SMS – Textlocal

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Office 365 Implementation and Migration

Cloud Cover IT Limited

To design and tailor SharePoint to our clients' individual needs and implement the software to allow the client to use it to its best effect.

Customer Experience by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to measure customer experience and satisfaction through the power of the internet. SmartSurvey helps you engage with your customers through various channels, including your Website or by sending Emails and Text messages.

Iridize

Iridize

Iridize is a content creation and delivery software that allows customers to create product guides and walkthroughs on web based software (CRM, ERP, Web Portals, etc,). Our software eliminates the need for manual training and reduces support and training costs for employees and for customers.

Office 365 Enterprise E3

Microsoft

Cloud Office Productivity includes Office ProPlus Word, Excel, PowerPoint, OneNote, co-authoring, Outlook Exchange Email, Skype for Business, Instant Messaging, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, Data Loss Protection, Rights Management. Mobile (iOS, Android, Windows phone), desktop (Windows, Mac). See https://products.office.com/en-gb/secure-productive-enterprise

Animal Licensing Application Process Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of online self-service animal licensing, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

WooCommerce Development & Support

Juicy Media Ltd.

With 21,838,065 downloads, WooCommerce powers over 28% of all online stores. WooCommerce is now the most popular eCommerce platform on the web. Juicy Media provide support and full integration of WooCommerce and its extensions.

Cloud WordPress Intranet Service

Bang Communications Ltd

Bang’s Cloud WordPress Intranet service offers you all the benefits of a secure, fully managed, high performance, always available Intranet solution. You keep your content up to date and we will do the rest providing faceted search, directory, forums, guides, workflow, content pages, maps, video and blogs.

TheAppBuilder Mobile App and Secure Content Publishing Platform

TheAppBuilder Ltd

TheAppBuilder Platform provides a secure content management and publishing solution for mobile devices. Targeted at identifiable groups of users, that are typically mobile, with limited or no access to Intranets, difficult to engage and yet are key to the success of an organisation. Enhancing employee engagement across the enterprise.

Cloud Implementation of Sitecore, Episerver and Kentico CMS

Netcel

With over 20 years' extensive experience in Website development, we implement and support a wide range of .NET CMS solutions on Episerver, Sitecore and Kentico. Using our in-house agile project management, technical development, cloud hosting and support services we aim to achieve your business goals quickly and efficiently.

Publisher Professional Audience Data Management Cloud Service - B79177

Oracle Corporation UK Limited

The Oracle BlueKai Data Management Platform unifies data so public sector agencies can target relevant audiences across all digital channels, improving outreach and communications effectiveness.

Dynamics 365 Additional Portals and Page Views

Civica UK Limited

The default Portal with Microsoft Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of Portal by purchasing additional page views in increments of 500,000. Via Civica.

My Council Services - Bespoke Apps

Abavus.co.uk

Development of bespoke, separately branded native mobile apps on the My Council Services platform.

Patient Experience & Friends & Family Test (FFT)

Healthcare Communications UK Ltd

Healthcare Communications are #1 Market leaders in FFT, local surveys and patient experience. Multiple channels capture real time patient feedback including SMS, online, phone, tablets, paper and kiosks. Our analytics and auto-reporting features are co-designed with NHS staff for instant results and includes sentiment analysis, free text theming & heatmap.

CRM Onboarding Cloud Service – Site March - B79183

Oracle Corporation UK Limited

The Oracle BlueKai Data Management Platform unifies data so public sector agencies can target relevant audiences across all digital channels, improving outreach and communications effectiveness.

Pro9 NHS Pathway Transformation Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ NHS Pathway Transformation Solution at IL3 ('OFFICIAL') to support the requirements of NHS organisations responsible for engaging clinicians and other key stakeholders in the public and private sector (e.g. pharmaceutical and private sector hospitals), in the transformation of clinical pathways.

Totara LMS

Think Associates

Totara LMS is a fully-featured Learning Management System designed to meet the needs of corporate enterprises. It includes a wide range of features to support organisational learning (mandatory training, elearning, blended learning, social learning, classroom training administration), performance management, appraisal, revalidation, competencies, team management and report building.

Plan Alpha Drupal Customer Engagement Platform

Plan Alpha Systems Limited

Drupal is a non-proprietary, open source system, with zero licence fees. The Customer Engagement Platform has a Content Management System (CMS), Customer Relationship Management System (CRM), e-forms system, and Application-Builder, all built in a single Drupal environment. Integration-enabled with back-office and other systems, including proprietary CRMs, e-forms, and external services.

GOSS Self Service Portal Platform (including CMS and Forms)

GOSS Interactive Ltd

The GOSS Self Service Portal Platform provides Public Sector (Local/Central/Government/Authority/Council/Police/NHS) clients capabilities to design, develop and build custom website/portal forms and workflows, enable online customer transactions and deliver enhanced self/assisted service for citizens, reducing organisation overhead costs. Self Serve workflows can be optionally integrated with back office systems/data.

EDB Postgres Developer - Standard (uniCores)

EnterpriseDB

EDB Postgres Developer Standard subscriptions provide the benefits of application development with PostgreSQL in a fully licensed, supported and updated EDB Postgres Platform environment including all tools along with access to experts who can help resolve installation, setup and configuration issues, help optimise the database setup, and diagnose Postgres-related issues.

Website Design and Development - Public Sector

Bluehoop Digital

A fully managed website service that delivers a secure, high quality, high performance and online public presence without any infrastructure or technical team. We design and implement the WordPress CMS to your exact requirements then provide as much (or as little) ongoing updates and support as you need.

Office 365 Enterprise K1

Microsoft

Productivity tools can benefit everyone, including those without a desk or office, like shift or frontline workers, or users who share a PC. Designed to provide services to improve communication and collaboration for these workers and now include further features. See https://products.office.com/en-gb/business/compare-office-365-kiosk-plans

Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service (Hosted Connected Seat Month)

Oracle Corporation UK Limited

Modern cloud based multi-channel customer engagement and CRM platform. Delivers consistent customer service experience. Combines web self-service (with Tier 1 sessions), email, social, telephone, case-management, contact centre service delivery functions; promotes digital channel shift, policies/regulations and empowers employees with powerful tools.

Magento Development Services

CTI Digital

CTI’s Magento Development Service consistently delivers high ­quality digital services in a predictable and cost­ effective manner. Teams are equally capable enhancing existing Magento solutions, architecting new platforms. Reflecting extensive public sector experience, naturally our rigorous processes satisfies concerns relating to quality assurance, accessibility, security and governance.

Commsworld Contact Centre

Commsworld Ltd.

The Contact Centre solution enables contact centres or workgroups to simply and efficiently monitor, manage, and route calls. The solution includes MiContact Center Workgroup, MiContact Center Business, IVR Routing, Multimedia Contact Center, MiVoice Business Reporter, MiContact Center Outbound, Workforce Management and MiVoice Call Recording.

Axellera Healthcare Casework – Medical Case Management

Bancstreet Capital Partners Ltd

Empower your case management teams to make decisions on the basis of evidence from HES&SUS to live data from any source including vital data collected by clinical staff directly for specific tasks. Plan your case management work and support medical casework even on the move when visiting patients.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Civica UK Limited

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage. Via Civica.

EQUINITI Toplevel - eApply

Toplevel

Based on Toplevel’s case management engine, the eApply service helps government meet Digital by Default Service Standards. Improve quality of applications by securely capturing electronic applications from your web site, e.g. for grants, accreditations, schemes, permits, licences. Built-in rules save time checking applications. Save staff effort keying into back-office systems.

Direct Onboard

Dun & Bradstreet Ltd

D&B Direct Onboard is an API that allows customers to screen businesses and principals, electronically documenting their due diligence process directly within their existing workflows. Key data points from D&B’s business database are integrated into customer systems in real-time, enabling the swift resolution of regulatory requirements.

Social Engagement and Monitoring Cloud Service, Elite Edition (B75711)

Oracle Corporation UK Limited

Oracle Social Engagement and Monitoring Cloud Service enables Government to discover, monitor and respond to social media conversations. Engage with and analyse over 40 million digital social media sources including social media networks, websites, blogs and news feeds to gain insight into your customers and the world they inhabit.

Salesforce.org Marketing Cloud

Salesforce.org EMEA Limited

Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way. You’ll deliver amazing experiences wherever you interact with customers. With Marketing Cloud, you plan, personalise and optimise every customer journey, creating real-time, relevant communications tailored to your customers need.

Kaizen e-portfolio trainee & student management

Fry-IT

Kaizen is a flexible software system designed to help training and teaching organisations to provide training through e-portfolio, workplace based assessment, self reflection and CPD tools. Kaizen means continual improvement for both learners and the organisation as the configurable system allows for complex workflows to be created by the user.

End User Experience Monitoring

Geode Networks Ltd

Monitor and detect performance issues by learning and analysing user behaviour in real time, resolve performance problems faster and attain the service levels demanded by the business. Combine application performance, device performance and user productivity to achieve real end user experience

Office 365 Enterprise E3

Trustmarque Solutions Limited

Cloud Office Productivity includes Office ProPlus Word, Excel, PowerPoint, OneNote, co-authoring, Outlook Exchange Email, Skype for Business, Instant Messaging, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, Data Loss Protection, Rights Management. Mobile (iOS, Android, Windows phone), desktop (Windows, Mac). See https://products.office.com/en-gb/secure-productive-enterprise

MyCompliance Advantage

MetaCompliance Ltd

MetaCompliance® Advantage is an IT Governance, Risk and Compliance (IT GRC) product that enables organisations to automate and manage the key tasks associated with user awareness and engagement for information assurance, including risk assessment, the measurement of organisation wide IT security posture and policy management.