Search results

115 results found

115 results found containing AWS in Cloud software in the category Customer relationship management (CRM)

  • Microsoft Teams and Cisco Reporting and Analytics - Clobba

    CODE SOFTWARE UK LIMITED

    Clobba is an advanced reporting and analytics tool for UC (Unified Communications) platforms including Microsoft Teams, Skype for Business AWS Connect and Chime and Cisco

  • Bespoke Database design, build and hosting

    Rapp Ltd Trading as Code Worldwide

    Design and requirements for development and hosting of bespoke database solutions. Including Database warehousing, Archiving and DR. Management of solutions including Databases administration, loading, logging and analysis, intrusion detection and protective monitoring across multiple database and hosting platforms.

  • Cloud Serverless Architecture

    TRIPUND SOLUTIONS LLP

    We develop cloud based web applications and API. Users only pay for the amount of bandwidth they consume, We expertise in AWS also developed on Multilingual using MS-Azure and Google Cloud.

  • Enterprise Service Builder Platform (ESB)

    Pentagull Ltd

    An AWS cloud installation of our ESB platform with a full development licence. ESB is a highly flexible, scalable and resilient platform that helps the public sector reduce costs and facilitate improved service.

  • Nomidio IDC - Identity as a Service for Amazon Connect

    NOMIDIO

    Nomidio IDC is a biometrically secure ID Authentication service for CIAM, IAM and DevOps environments. Nomidio is a Password Free, 'register once, use many' service allowing multiple organisations to leverage a single identity reducing propagation and risk. Particularly suited to Contact Centres and Amazon Connect.

  • Digital Analytics Services

    DATASUMI LTD

    Datasumi enables marketing professionals better understand online customer behaviour. Our team helps you implement KPIs that ensure you meet the campaign and marketing objectives and objectives. We use Adobe Analytics, Google Analytics, Salesforce.com APIs and AWS & Azure Cloud platforms.

  • Skuid (Salesforce managed package deployment)

    Softcat Limited

    Skuid allows companies and agencies to build user friendly applications on their existing systems, specifically Salesforce without having to write and maintain custom code. Skuid is 100% native to Salesforce and is delivered as a managed package or an AWS-hosted service.

  • Planon: Market leading Real Estate and Facility Management software

    Planon Ltd

    Planon is a global provider of IWMS (Integrated Workplace Management System) or CAFM (Computer Aided Facilities Management) software. Our 800 employees develop, implement and support the 100% web based Planon application, that is hosed in the cloud through our partner; Amazon Web Services (AWS).

  • Atlassian Software Licensing

    Daemon Solutions

    Atlassian licensing for Atlassian products, these include Atlassian Access, BitBucket, Confluence, Crowd, Halp, Jira Align, Jira Software, Jira Service Management, Jira Work Management, Opsgenie and Trello. We cater for the following Deployment types - private or public cloud (including AWS and Azure) or Atlassian Cloud.

  • BMC Helix Multi-Cloud Service Management

    Fusion Business Solutions

    BMC Helix Multi-Cloud Service Management is an add-on offering for BMC Helix ITSM that enables organizations to manage IT services in a hybrid, multi-provider environment with out-of-the-box integrations to address challenges related to cloud services and to enable DevOps. Fusion GBS is an Elite Partner of BMC, reselling BMC Helix.

  • BMC Helix ITSM

    Fusion Business Solutions

    BMC Helix is the gartner magic quadrant leading ITSM solution, offering an intuitive mobile first user experience, increasing productivity and dramatically reducing the overall cost of Service Management for the digital enterprise. Fusion GBS is a Platinum Partner of BMC, reselling BMC Helix.

  • BMC Helix Digital Workplace Advanced

    Fusion Business Solutions

    BMC Helix Digital Workplace provides intuitive and intelligent consumer-like experiences. It delivers simple, context-aware interfaces that provide engaging experiences to support employees. Helix Digital Workplace offers omni-channel engagement extending beyond traditional service channels with chatbots and virtual agents. Fusion GBS is an Elite Partner of BMC, reselling Digital Workplace.

  • BMC Helix Chatbot - Premium

    Fusion Business Solutions

    BMC Helix Chatbot brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalised interface. Conversations are stored for 90 days with the purchase of the Premium Capacity offering. Fusion GBS is a Platinum Partner of BMC.

  • BMC Helix Platform

    Fusion Business Solutions

    BMC Helix Platform Fee includes Service activation, Assignment of a Business Relationship Manager (BRM), ITSM Single Sign-on BMC Helix Client Gateway, BMC Helix Custom Applications with integration tasks (limited capacity). Fusion GBS is an Elite Partner of BMC, reselling BMC Helix.

  • BMC Helix Cognitive Automation

    Fusion Business Solutions

    BMC Helix Cognitive Automation utilises artificial intelligence, NLP and machine learning to auto-categorize service management tickets, significantly reducing errors and improving efficiency. These cloud capabilities radically improve service management experience. Fusion GBS is a Platinum Partner of BMC, reselling BMC Helix Cognitive Automation.

  • Custom Software Development

    Pulsion Technology Limited

    We provide custom software development services which transform the user experience and integrate with your existing business systems. Our custom software solutions are built using open source, PHP, AWS and Microsoft technologies and extend to multiple systems, such as Case Management, Workflow Management and Customer Relationship Management.

  • Civica Complaints Management and Customer Feedback Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.

  • Informatica Master Data Management (MDM) and Informatica Data Quality (IDQ)

    Bytes Software Services

    Stand up a new cloud data warehouse quickly, in AWS, Azure or Google Cloud. Address business needs with enhanced agility, scalability, cost savings and performance. Migrate existing data to the warehouse, deliver trusted insights to your business and scale integration workloads as the business grows. bsscloud

  • Microsoft .NET Development and Support Service

    Techmodal

    Techmodal’s Microsoft .NET Development and Support Service uses a toolkit of reusable open-source components and web services to save the client time and money. Solutions can be deployed to SharePoint, Office 365, Paas or on-site.

  • Conversational AI Chatbot Solutions

    DATA PILLAR LIMITED

    DataPillar design and build a conversational experience between bots and humans. We build AI-Powered cloud based speech-based assistants and chatbots supporting 24+ languages to automate communication and create personalised customer experiences / Journey using NLP for all B2B and B2C customers.

  • Mobile Application Development

    Pulsion Technology Limited

    We specialise in custom Android and iOS mobile applications. You will have full access to our creative team and will receive a digital prototype of all features for approval, before we design and publish your responsive mobile application.

  • Managed Open Source Website & Portal Service

    Zaizi Limited

    Scalable open source website and portal service based on either Drupal or Crafter CMS. The service is configured for clients needs on either client hosted infrastructure of public cloud (AWS/Azure). Optional DevOps / DevSecOps service provides continual enhancement support and we provide integration services with other systems and services.

  • Application Design and Development

    Pulsion Technology Limited

    We provide application design and development services which transform the user experience and integrate with your existing business systems. Our application design and development solutions are built using open source, PHP, AWS and Microsoft technologies, and are delivered using various methodologies to meet your design and development requirements.

  • Contact Centre Omnichannel Communications Automation with AI

    OPSMATIX SYSTEMS LIMITED

    Our Artificial Intelligence (AI) platform automates processes involving omnichannel incoming messages (email, fax, voice, text...) in real time and frees up Contact Centre staff, thereby: • reducing costs, • increasing operational control whilst managing and lowering associated risks, • improving management of SLAs, and • improving customer satisfaction.

  • Digital Space Automated Dialler

    Digital Space Cloud Services Limited

    Automatically mass-calls your customers simultaneously, speaks to them giving your custom message and asks questions using a natural sounding, text-to-speech UK voice. Results from what they say is reported back to you with the option to forward to one of your agents or take a voicemail

  • Web Development Services

    GHBARNABY LTD.

    GHBarnaby Ltd. provides full stack cloud hosted development solutions, specialising in Java, Node.JS, and .NET. Flexibility is our ethos, and this allows us to provide tailored solutions meeting the businesses requirements quickly and iteratively.

  • TrustServe: Wagtail web site for NHS Trusts

    Isotoma Ltd

    Your site. Your way. Your peace of mind. With TrustServe you get a secure, end-to-end website solution that’s tailored to your trust’s needs. TrustServe uses Wagtail; the platform delivering the new www.nhs.uk. We work with you to ensure smooth, customised delivery over six stages: analysis; planning; design; build; launch; support

  • Arcus Automated Dialler

    Arcus Global Limited

    Automatically mass-calls your customers simultaneously, speaks to them giving your custom message and asks questions using a natural sounding, text-to-speech UK voice. Results from what they say is reported back to you with the option to forward to one of your agents or take a voicemail

  • Civica Councillor and MP Contact Management for Local Government (iCasework Case Management)

    Civica UK Limited

    A highly configurable, AWS hosted SaaS solution, Civica’s councillor and MP contact management solution enables questions from, and responses to, councillors, MPs and other key stakeholders to be fully traceable, reportable and managed in one place. The solution enables you to build appropriate levels of sign off into every response.

  • Civica Case Management (iCasework)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form..