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1881 results found

1881 results found in Cloud software in the category Customer relationship management (CRM)

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Sex Shops And Cinemas Licensing Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of Sex Shops And Cinemas Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Arcus Regulatory Services

Arcus Global Limited

Arcus Regulatory Services is a flexible and intuitive, fully integrated mobile by default cloud based solution that helps Environmental Health, Trading Standards and Licensing teams do their jobs effectively and efficiently. It assists in supporting local businesses through complex legislation, and working with higher risk and non-compliant businesses,protecting local communities.

Firmstep Customer Experience Platform

Firmstep Ltd

Government low code Platform, delivers harmonious multi-channel end-to-end customer experience services and channel shift. Includes: self-service, CRM replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, offline, secure portals, bookings, appointments SSO, Scanning Kiosk, web chat, with full integration and work flow.

eChanges in Circumstances form for Housing Benefits and Local Council Tax Support

IEG4 Limited

The IEG4 eChanges for Housing Benefit and Local Council Tax Support is an intelligent online service that enables Councils to channel shift citizens that need to report changes in their circumstances related to their claim. The form integrates with the three main back office systems and the mainstream EDMS solutions.

storm® CONTACT:WebRTC™

Content Guru Ltd (Redwood Technologies)

storm® CONTACT:WebRTC™ integrates storm’s multi-channel Cloud Contact Centre solution with cutting-edge WebRTC technology, delivering powerful new capabilities through direct browser-to-browser communications. It seamlessly introduces new channels in a single environment, enabling video, advanced collaboration, and file and screen sharing, as well as person-to-person voice calls, directly to the user’s browser.

Voice Automation

Esendex Limited

Esendex Voice solutions offer a simple and effective way to communicate with your customers. As long as you have a contact number, it does not matter whether this is a mobile or landline, our voice services can help with your contact strategy.

SharpCloud

Babcock

SharpCloud is a top-down, data-driven, high-level strategic visualisation and communication tool, which allows users to arrange information into engaging visual stories and dynamic presentations. It enables users to bring together knowledge, content and stakeholders, and tell meaningful stories behind complex issues.

Arcus Pollution Control

Arcus Global Limited

Arcus Pollution Control is part of the digital platform providing environmental protection/pollution control teams with details of activities, workload and actions for all aspects of their work including permit applications, monitoring, enquiries and enforcement though using core components such as workflow, automated alerts and integrated reporting with user dashboard interfaces.

Data Logging, Alerting, Reporting, Management & Analysis Software

REMOTE DATA NETWORK ANALYSIS LTD

R-DNA provides a user friendly and customisable “cloud-based” web interface allowing for the capture and analysis of data from remote monitoring hardware devices. R-DNA offers intelligent and customisable alerting using a variety or combination of methods; SMS, Email and its own messaging tool all offered in a pseudo real-time system.

Web design and content management system development

The SEO Works

A full website design & development service that delivers a secure public presence without the need for any infrastructure or technical team. CMS and content management system platform included. We have expertise in the delivery and support of business critical and ecommerce websites for a range of Public Sector clients.

SigningHub - Digital Signature Solution

Ascertia Ltd

SigningHub provides a complete solution for digital signatures, flexible document workflow, approval and status tracking - designed to save substantial time and paper related costs. Integrated with business applications or used in standalone mode, SigningHub optimises how organisations deliver, review and sign documents with long-term eIDAS compliant legally binding signatures.

Experian Pandora - Smart Data Management

Experian

Experian Pandora is a next-generation smart data management platform. It analyses, transforms and monitors your data in a highly collaborative and secure way in order to help you identify issues and ireegularities. Its unique correlated architecture allows you to process vast volumes of data, instantly.

Hexagon Mobile Alert

Intergraph (UK) Ltd

Hexagon Mobile Alert enables the public to report non-emergency incident information from a smartphone to the relevant authority via Hexagon’s cloud-hosted service. Incident types are configurable, examples are flytipping, potholes, defective lighting and road signage. The subscribing organisation receives a feed of reports and has access to a reporting portal.

Arcus Private Water Supplies

Arcus Global Limited

Arcus Private water Supplies is a flexible and intuitive cloud based solution developed in partnership with UK local authorities. Arcus PWS helps teams do their jobs efficiently with flexible workflows for the handling of water supplies, related sampling activities, carry out complaint investigations, enforcement and creation of related follow-on processes.

VIPER EDM

E-Health Innovations Ltd

VIPER is a fully featured, browser based electronic document management application providing seamless integration with existing systems. Documents collated from multiple external sources are accessed via an intuitive user interface. New electronic forms can also be designed and deployed by the customer to enable new content creation.

Learning Management System (HISelms)

Leicestershire Health Informatics Service

The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.

Find My Child a School Place

LoGov: Local Digital Service Platform

Find My Child a School Place is an online service that makes relevant and up-to-date school information available so that parents can properly prepare for the school application process.

Cloud Managed Print Service

Redshank IT Services Limited

Redshanks IT Services Ltd help customers gain control of their print estate and reduce costs by up to 40% utilising Cloud Managed Print Services (Print as a Service). Bringing transparency and predictability to print management achieves maximum benefits from print technology whilst streamlining document workflow and enhancing security.

IPsoft AMELIA® (Cognitive Agent & Virtual Agent)

IPsoft

Amelia is a cognitive virtual agent, able to conduct real time natural language conversations to fulfil a customer's journey. Whether interfacing directly with external customers, internal users or supporting first line agents, Amelia makes it possible to provide consistently high quality, engaging, scalable and efficient services 24 x 7.

Mobile Validation

Experian

Experian’s cloud-based mobile validation solution improves the overall accuracy of your mobile data by checking if it is valid and active. Mobile phone numbers can be validated for accuracy as they are captured or in bulk from your contact database.

Influencer Relationship Management Tool

This Here

An advanced and precise tool that gathers data about online influencers, identifies the best collaborators, manages the relationships, track your activity, reports on your work according to your stated goals from SEO to Awareness, and delivers to a database of your choice, or use Airtable (Formagrid Inc) by default.

Microsoft Dynamics 365 for Customer Service: Adoption, Transition & Training Services

Tisski Limited

Analysis, planning, design, deployment and support services for Microsoft Dynamics 365 for Customer Service.

Agilisys Digital - AD for Counties

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Dynamics 365 for Customer Service Device SL

Comparex UK Ltd

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Homelessness - Housing Need

Kiktronik Limited

Our homelessness online application provides users with the facility to apply for housing support online in case of homelessness threat. The application empowers users by providing all information which an officer would; should they visit their local authority’s office. The application uses the latest technology.

Darzin Public Consultation Software

Darzin Software UK

Cloud-based public consultation software designed to help public bodies run efficient and effective consultation processes. Darzin is the only software that offers qualitative, quantitative and spatial analysis, and integrated consultation data. Built-in survey tool, task management, grievance management and more. Darzin is secure, easy-to-use and very well supported.

Qualtrics Experience Management Platform | The most powerful public sector insights platform

Qualtrics LLC

Do faster, smarter, more powerful research to improve public services with Qualtrics - the world’s leading insights platform. Built on the most flexible survey builder and backed by advanced analytics and reporting to turn insights into action. Bring together experience data from citizens, patients, customers, employees, website visitors, social/statistical research.

Actus Performance Management Software

Advance Change Ltd

Actus Performance and Talent Management Software increases productivity, engagement, compliance and talent retention. Features include, objectives and milestone tracking, fully configurable appraisal and 121, development, talent mapping, competencies and succession planning. Feedback, values recognition and 360, meetings, document storage and full interactive management information. Full culture change support also provided.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Trustmarque Solutions Limited

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Advantage Digital Smart Apps

Capita Business Services Limited

A cloud hosted platform enabling the rapid development of smartphone apps and content for iOS, Android and Windows Phone. Capita deploys configured apps to the relevant stores, with the platform then being utilised to control content, forms, integration, workflow and branding. PCI compliant payments are also supported.

Microsoft Dynamics 365 CRM Services

Ergo Services

CRM implementation services to help organisations deliver exceptional levels of service using Microsoft Dynamcs 365 (CRM). Process Improvement, KPI Reporting and Data Consolidation are key components of a solution delivered by Ergo

Textburst

SRCL Limited

Textburst is a simple online SMS service that enables users to send and receive text messages to individuals or groups. Bulk upload contacts. Shorten and track links to websites. Send now or schedule for later. Live reporting and delivery status. Free keywords.

Transformation projects

Investigo Limited

Our service would include the assessment of your company's IT systems and can involve changes to network architecture, hardware, software and how data is stored and accessed. This will include changes to business processes, ways of working, organisational structure and communication.

LViS Platform

Monterosa

Monterosa's LViS interaction platform provides a range of interactivity tools powering real-time activations for campaigns and education including voting, quizzes, puzzles, predictions, ratings and competitions. The platform is secure and robust, supporting millions of users via responsive websites, native mobile apps and chatbots.

CoreGov - Dynamics 365 Government Contracts Portal

Core

Core's Portal for Government Contracts allows integration between public-facing websites and a Microsoft Dynamics 365 based solution tailored to the needs of the public sector. The portal facilitates online self-service for suppliers, vendors and partners, improving tracking of interactions and saving staff time.

Hosted Call Recording

Foehn

Recordings are stored for a maximum of 1 month before being deleted. If call recordings need to be retained for a longer period of time, this is provided in a range of charging tiers based on the cumulative size of recordings Foehn store for you beyond our standard storage policy.

PDMS Context - Housing Repairs and Maintenance Module

PDMS Limited (Professional Data Management Services Limited)

Online Housing Repairs and Maintenance module case management system to support customer centric service transformation and continuous improvement working. Evidence based decision making around measures and system constraints. Can operate as a stand-alone application or as a module in PDMS’ Context platform. See www.pdms.com\context for more information.

Citizen Participation Suite

Granicus LLC

Granicus Citizen Participation Suite is designed to combine the power of social media and crowd sourcing with an online forum to help agencies gather input, prioritize projects and make the best decisions for their community.

eNetTMS

eCom Scotland

eNetTMS Membership Management is a customisable Contact Management solution delivering a sophisticated range of services for institutes, member associations and other 3rd sector income raising organisations. Provides self-service, renewals processing, CPD recording with professional standards and grant monitoring, evaluation surveys, qualification results and resit options, event registrations and campaign management.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Groupcall Parent Paperwork

Groupcall Limited

Negates the need for paper forms that are labour intensive, costly, unreliable, inefficient, insecure and environmentally unfriendly. Online forms are easy to use, fully customisable and can be sent to all parents in minutes. Forms cannot be lost and automatic reminders prompt parents to return their forms on time.

Agilisys Digital - MyAccount

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

My1Login Enterprise Identity Management Solution

My1Login Ltd.

My1Login’s Identity & Access Management (IAM) solution enables organisations to manage access to applications for internal and external users. My1Login's a wholly UK-Based Identity Provider offering Single Sign-On (SSO) to web, mobile and thick-client, legacy applications, User Provisioning, Self-Service Password Reset, Privileged Password Management, Multi-Factor Authentication and Reporting underpinning compliance.

Panacea Communications and Marketing

Panacea Applications Limited

Panacea’s award-winning software provides complete solutions for communication and marketing management, project management and account management whilst ensuring strong brand and identity control. Whatever package you choose, Panacea Software delivers guaranteed time and cost savings, making users’ workflow more effective, more efficient and more capable of adapting to change.

Business Process Automation

Workflow Science Ltd

Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.

Link Big

Link Big

Link Big has created world first “link engine optimization” for brands and publishers to increase their average order value and return on investment from their mobile assets, tailored and aligned to their business goals.

HCi - Telehealth

Healthcare Clinical Informatics Ltd

TeleHealth solution for remote monitoring and management of patients and Clinician. With gateways interfaces with various categories of medical devices, It has features like Video consult, Medication Reminder, Record sharing, Physician locator, Social collaboration, Symptom checker, Vitals Monitoring

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Gaia Technologies Plc

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Episerver CMS

Engage

EPiServer's Web Content Management platform "Digital Experience Cloud™" and ecommerce solution enables editors and marketers to create and experience content simultaneously. They see exactly what your audience will see, on any device, screen size or context. High availability, high performance and scalable, offering connectivity with cloud services and existing systems.

Adult Social Care Hub

Idox Software Limited

The ASC Hub establishes a comprehensive online social care marketplace of all care services, advice and guidance. It includes a variety of self -serve options, pre-assessment and triaging tools addressing the key drivers of the Care Act. The ASC Hub is a SaaS solution.

Mobile Search and Assist Portal for Policing

Civica UK Limited

Provides federated search from PC or smart mobile device for people, vehicles and locations across national systems including PNC, Midas and HOLMES2, and local systems such as Niche and gazetteer, outputting a de-duplicated, navigable web of results. Also allows for in-field capture of data for automated upload to backend systems

FLEX Digital Workplace

ICS Solutions Ltd

FLEX is a Self-Service Digital Workplace solution for Office 365 and SharePoint. Powered by automation, FLEX facilitates an Intranet, Collaboration platform and a Digital Workplace in a matter of weeks, driving employee engagement and productivity. Plus, FLEX reduces Office 365 and SharePoint deployment time and costs by a staggering 70%

Moodle Learning Management System

Accipio Ltd

Accipio supplies the worlds most popular learning management system - Moodle. Moodle has an incredibility rich set of functionality, and we work with you to make Moodle the “backbone” of building learning and performance culture. Moodle offers significant cost savings compared with other platforms since it is open-source.

CallSwitch

TELCOSWITCH LIMITED

The CallSwitch hosted telephony platform offers an unrivalled set of business grade features. Each user gets access to a high end handset, mobile application and soft phone client, whilst also enjoying full hierarchical access to the administration web interface.

ECHO Service Management Framework

Selected Interventions Ltd

ECHO is a highly configurable solution to managing service operations such as refuse and recycling collections services, street cleansing, and other field tasks. The system includes service and resource planning and operational management including mobile applications and enables integration with other systems.

Salesforce - Health Cloud

Salesforce.com

Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. © SFDCGC92017

EQUINITI Toplevel - eCase

Toplevel

Secure, configurable, helps government meet Digital by Default Service Standards. Fast, scalable online customer services reduce phone enquiry costs and time managing cases. Strong multi-agency and customer self-service with multichannel correspondence. Workflow rules guide staff processing approvals and maintaining case register. Supports applications, claims, returns, enquiries, grants, appeals, and assessments.

Business Intelligence and Analytics

ST. VINCENT'S HEALTH AND PUBLIC SECTOR CONSULTING LIMITED

We implement business intelligence and analytics solutions that enable organisations to measure, analyse and improve systems, processes, workflows and utilisation.

IBM Watson Analytics

IBM United Kingdom Ltd

IBM Watson Analytics offers you the benefits of advanced analytics without the complexity. A smart cloud based data discovery service, it guides data exploration, automates predictive analytics and enables effortless dashboard and infographic creation. You can get answers and insights to make confident decisions in minutes, all on your own.

eForms & Automated Workflow for Local Government Authorities

PretaGov Limited

Our eform building tool (PretaForm) allows LGA teams to build online forms easily and quickly. Non-technical internal staff can prototype and modify digital services. They can also integrate the eform with revenue, benefits, social care, online payments systems. Our low code platform empowers your team to digitise faster and cheaper.

Street Trading (Including Market Stalls) Licensing Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of Street Trading (Including Market Stalls) Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Leisure Centre Contract Monitoring Software

tillr

Online solution for council officers to monitor the 3rd party contracts issued in the management of their leisure centres. Inspections, audits, reports, tasks and performance monitoring can all be achieved from one system. Mobile use, collaborative working for distributed teams and officers.

Skip Licensing Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision skip Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

OpenConsult Consultation Portal

CiviQ

CiviQ's cloud based public consultation platform powers open consultations. GIS and comment based responses can be opened during consultations, building capacity in communities, fostering dialogue, saving cost and increasing transparency. OpenConsult supports all types of consultations including planning.

Pro9 Student Management Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ Student Management CRM solution which offers highly configurable, functionally rich solutions for the Education sector. Management of enquiries, admissions, students, placements, qualification frameworks. Online student portal delivering sophisticated self-service features.

Joomla CMS

Pulsion Technology Limited

We specialise in responsive website design, using the Joomla Content Management System (CMS). We create Joomla websites with a mobile first design strategy, ensuring a quality and consistent user experience on all platforms and devices. Our Joomla CMS experts will ensure your website is cost-effective, highly scalable and easily maintained.

COLIN as a Service (Press Office collaboration software)

Intelogy Limited

COLIN® is a secure online collaboration tool specifically designed for use by UK Government Press Offices. It benefits press officers by providing accurate, up to date information to external requests from media outlets; an audit trail of all conversations with the Press and increases efficiency amongst the Media team.

Ivanti Service Management

Ivanti UK Ltd

Ivanti Service Management is a robust, highly flexible IT and Enterprise Service Management application, built on best practices that helps customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery, and performance.

Dynamics 365 for Sales

Microsoft

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Dynamics 365 Enterprise Plan 2

Silverbear

Plan 2 includes access to Dynamics 365 Enterprise Edition Plan 1 functionality plus Dynamics 365 for Operations.

Exponential-e Private Hosted PBX, Telephony & Unified Communications

Exponential-e Ltd

Exponential-e's Hosted PBX & Unified Communications Service provides users with Private Branch exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted PBX Service is a Cloud-based Voice/Unified Communications Service which is delivered over our business-only, reliable and low latency network.

Identity as a service

Citizen

Citizen grows customer engagement and combat frauds by frictionlessly validating identity. We leverage mobile biometric technology to provide safer, seamless online experiences, ensuring strong cyber security and reducing abandonment. Our consent platform ensures that the GDPR regulation drives business value, whilst helping customers gain control over their personal data universe.

eCase - Correspondence, FOI, EIR, PQ and Complaints case management (PSN / PNN)

Fivium Limited

eCase is a flexible and secure case management system designed specifically for Public Sector. Manage everything in one simple system: Freedom of Information (FOI), SARs, Ministerial Correspondence (MC), Parliamentary Questions (PQ), Letters, Complaints, Court Orders, Investigations. Collaborate and share case information, and allocate tasks to people/teams across your organisation.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Silverbear

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

EventHalo

Lifejak Ltd

Complete application processing for event exhibitors and traders from online forms to payment services: On-line application forms for events and trade shows; exhibitors, vendors, performers, & volunteers, accept/reject applications, invoicing, payments, in-system email, document storage; accreditation for staff, guests, VIPs.

storm® PBX™

Redwood Technologies Ltd

storm® PBX™ provides a unified telephony estate in the cloud, flexing with the requirements of your business and adding and removing licenses as required. Workers on the road or at home can use the same number wherever they are and the service can be managed from any location.

Cryptography-as-a-Service (CaaS)

Trustis

Protect your data and systems in the Cloud using certified high performance HSMs without employing crypto experts or buying expensive hardware and having unused capacity. Hosted and expertly managed in the UK while, crucially, you retain complete control over your encryption keys. Buy what you need when you need it!

Episerver Digital Experience Cloud WCM

EPiServer AB

Episerver's Web Content Management platform "Digital Experience Cloud" enables editors and marketers to both create and experience content simultaneously. They see exactly what your audience will see, in the way they'll see it, whatever screen or context. High availability, performance and scalable offering connectivity with cloud services and existing systems

CRM Web Portal

Webcurl Ltd

The CRM web portal exposes Microsoft Dynamics 365, Northgate Enterprise and SugarCRM data via its portal technology. We have vertical solutions ranging from Customer Service, Partner portals and Case Management frameworks. Powered by Drupal, it also comes with a free hosted deployment of the best in class Open Source CMS.

SD-WAN

Ciptex

SD-WAN provides a secure hybrid overlay technology virtualizing the enterprise WAN with centralized management and control.

Finance Solutions

Epaccsys Limited

Finance solutions provider Epaccsys have been supplying Finance solutions for over 15 years with Epicor Finance solutions software. The full suite of Finance solutions modules available can be extended to include Distribution ERP, Supply Chain Management ERP and Project Management ERP.

Bramble Hub Membership Engagement Services - MES Declare

Bramble Hub Limited

MES DECLARE is a solution to meet NHS England requirements for NHS organisations to manage Conflicts of Interest. It is a 3-way system for the public to inspect and interrogate declarations, for staff to register their declarations and for the Trust Secretariat teams to manage the process.

Merlin

Mott MacDonald Limited

Mott MacDonald’s Merlin is a flexible web browser-based incident, crisis and major event management tool enabling strategic collaboration between teams in coordinating city or event operations. Merlin provides the ability to quickly share knowledge, implement coordinated responses to incidents, maintain cohesive and clear map-based and tabular views for relevant stakeholders.

Microsoft Dynamics 365 CRM for Associations and Membership

Active Informatics Ltd

A system that draws together all the aspects of the management of an organisation from the central business management and financial control to event and membership management and engagement. Each element operates from a single, authoritative, central repository of information without data duplication or isolation. Includes stakeholder portal.

Dynamics 365 for Project Service Automation

Comparex UK Ltd

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organisation, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

doopoll

Doopoll Limited

doopoll is the platform for engaging audiences and gathering opinion. Create powerful yet simple polls that people will actually enjoy completing.

My Council Services - Waste Management Plug In

Abavus.co.uk

The My Council Services Waste Module enables councils to configure and manage all aspects of the refuse and waste management process, both domestic and trade, from setting up contracts and managing payments (if required) through to integrating and fully automating the addition of collections to rounds; managing the entire process.

Audit Case Management

Blackthorn GRC Limited

No matter what is being audited, transparency, collaboration and remediation are key. This tool will highlight audit status and compliance weaknesses, manage task allocation and escalation, and give on-demand reporting via an integrated market-leading partnership platform. Compliance can be made easy when the experience is engaging. UK hosted to IL2/OFFICIAL.

IEG4's Robotic Process Automation

IEG4 Limited

IEG4's Robotic Processing Automation (RPA) mirrors your Council's best policy and practice and is able to extract XML data (e.g. from an eForm) to populate back office Revenues & Benefits administration systems. Robotics can be a superior and cost-effective alternative to APIs.

UNIFIED COMMUNICATIONS

Verizon UK Ltd

Verizon’s flagship Cloud based Contact Centre platform for organisations on a Digital Transformation journey to improve their Customer Care capability. The platform is Omni-Channel ready, supporting all digital media types including SMS, Social, Chat, and eMail management. Deploy new services quickly, personalise your customer interactions, whilst remaining in complete control.

Cloud PBX UK

Voicenet Solutions Limited

Cloud-based PBX service from 8x8, Virtual Office UK, increases productivity, delivering a full communications solution, including PBX telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Includes 1,000 call minutes, per user/month: UK local, national and mobile numbers.

Cloud PBX Premium

Voicenet Solutions Limited

Cloud-based PBX service from 8x8, Virtual Office Premium, increases productivity, delivering a full communications solution, including PBX telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, fax. App, softphone, portal access. Barge-monitor-whisper. Virtual numbers. Unlimited minutes to 30+ countries.

Microsoft Dynamics 365 for Field Service

Bytes Software Services

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification https://www.microsoft.com/en-gb/dynamics365/field-service bsscloud

Bramble Hub Amlib UK - 247lib.com for Prison Libraries

Bramble Hub Limited

247lib.com is a complete web library asset and online resource management system. 247lib.com allows you to implement dynamic content websites, discovery OPACs, enquiry management, social media management, acquisitions management, mobile library and public library management systems. All applications are backed by full training, migration, implementation and support services.

CDW - Informatica Cloud Data Integration / ETL (DI/ETL)

CDW Limited

Industry Leading Data Integration engine allowing batch, real-time and streaming of data. Pre-packaged adapters and accelerators for common databases/ applications. Drag and drop zero code development. Metadata approach allowing full data governance. Allowing ETL, ELT data migration, data integration, data streaming, Change Data Capture, CDC, data audit and data lineage.

Contact Centre text & SMS – Textlocal

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Application Design and Development

Pulsion Technology Limited

We provide application design and development services which transform the user experience and integrate with your existing business systems. Our application design and development solutions are built using open source, PHP and Microsoft technologies, and are delivered using various methodologies to meet your design and development requirements.

Customer Experience by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to measure customer experience and satisfaction through the power of the internet. SmartSurvey helps you engage with your customers through various channels, including your Website or by sending Emails and Text messages.

Digital Customer Survey

Esendex Limited

Surveys enable you to receive direct feedback from your customers at the time it's most relevant to them. By using the super-fast Esendex digital platform we are able to maximise your engagement and achieve response rates 10 times greater than traditional channels such as email, web and voice.