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671 results found

671 results found in Cloud software in the category Customer helpdesk (service desk)

E-Surveys and Feedback

Leicestershire Health Informatics Service

On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms

Microsoft Dynamics 365 Correspondence Management

Ceox

Ceox's Microsoft Dynamics 365 Correspondence Management enables Public Sector organisations to manage correspondence and Freedom of Information requests with services to customise and configure Dynamics 365. Ceox Correspondence Management supports: FOI Requests, Inter-Ministerial (IM) Correspondence, Complaints, GDPR Requests, Environmental Information Regulation (EIR) Correspondence, Parliamentary Questions PQs, Subject Access Requests (SAR)

ChatHealth Instant and SMS Messaging System

Leicestershire Health Informatics Service

Instant and SMS messaging solution for secure healthcare conversations providing safe and secure messaging between healthcare professionals and service users. Primarily focused on community health settings like school nursing and health visiting, the application is suitable for a range of healthcare and safeguarding applications

Dynamics 365 Customer Engagement Plan Business Application Additional Storage Add-On

Civica UK Limited

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Abavus - Site License Medium Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

ServiceNow

Fujitsu Services Limited

ServiceNow offers a portfolio of robust cloud-based applications that automate and manage enterprise services. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, and one data model, delivering easy, automated upgrades

ServiceNow

TESM

ServiceNow offers a portfolio of robust cloud-based applications that automate and manage enterprise services. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, and one data model, delivering easy, automated upgrades. ITSM, HRSD, ITOM, SecOps, CSM and more.

Accenture ServiceNow Cloud Software Services

Accenture (UK) Limited

ServiceNow is an Enterprise platform, offering the world’s leading Service Management (SaaS) solution. Deployed to create a single system of record, to lower operational costs and enhance efficiency. Beyond IT, customers use ServiceNow to manage service relationships across the enterprise in areas such as Finance, HR, Procurement, Facilities and Legal.

Application Design and Development

Pulsion Technology Limited

We provide application design and development services which transform the user experience and integrate with your existing business systems. Our application design and development solutions are built using open source, PHP and Microsoft technologies, and are delivered using various methodologies to meet your design and development requirements.

Finance Solutions

Epaccsys Limited

Finance solutions provider Epaccsys have been supplying Finance solutions for over 15 years with Epicor Finance solutions software. The full suite of Finance solutions modules available can be extended to include Distribution ERP, Supply Chain Management ERP and Project Management ERP.

Dynamics 365 Plan

Redspire Ltd

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

DTMF Call Masking

allpay Limited

allpay provides a cloud-based Dual Tone Multi Frequency (DTMF) masking product which is integrated within its Virtual Terminal, Callpay. This allows call centre environments to become fully Payment Card Industry Data Security Standard (PCI-DSS) compliant to SAQ-A when taking payments over the phone.

Live Chat Software

Orlo

Orlo (SocialSignIn) enables hundreds of leading public sector organisations to create powerful customer experiences and communications that influence behaviour. Orlo consists of customer service, marketing, media monitoring and reporting modules - bringing together departments to work from a single system.

Alcumus Sypol COSHH Management Software

Alcumus Info Exchange Ltd

Alcumus Sypol's COSHH Management Software (CMS) gives you all the tools you need to stay compliant with COSHH regulations. With access to over 750,000 COSHH risk assessments and support from our in-house technical experts, our COSHH management software inspires confidence in your COSHH compliance.

BMC Helix Digital Workplace Advanced

Fusion Business Solutions

BMC Helix Digital Workplace provides intuitive and intelligent consumer-like experiences. It delivers simple, context-aware interfaces that provide engaging experiences to support employees. Helix Digital Workplace offers omni-channel engagement extending beyond traditional service channels with chatbots and virtual agents. Fusion GBS is a Platinum Partner of BMC, reselling Digital Workplace.

Cyclops Cloud Criminal Justice Suite

Geoff Smith Associates Limited

Cyclops Cloud's Criminal Justice Suite provides a complete range of products which can be bought individually or in combination to enable organisations to professionally manage and demonstrate integrity within a Judicial setting including : Custody, Warrants, Property, Court, Tribunal ,Crime Recording ,Probation , Prisoner / Subject Management.

Legacy CRM upgrade and cloud migration to Microsoft Dynamics 365 (CRM)

Incremental Group

Incremental provides services to prepare you for an upgrade to Dynamics 365 (CRM) or migration from an on-premise legacy CRM to the cloud. Operating a legacy CRM brings with it several risks to your organisation. Migrate your business from a legacy, dated CRM to Microsoft Dynamics 365 for Customer Engagement.

Debit and Credit Card Payments

allpay Limited

allpay’s Debit and Credit Card Payment Solutions are used by more than 550 clients encompassing all elements required to process a card payment. As well as providing a full range of front-end payment channels, allpay can provide organisations with a merchant account or work with their existing merchant account provider.

Remedyforce/Salesforce - IT Service Management Cloud Software Solution

AiM Ltd

BMC's Remedyforce is a modern ITIL aligned IT Service Management software tool. Developed through a joint venture with Salesforce hosted on the famous Force.com platform – the world’s most stable on-demand cloud platform. AiM understands an organisation's needs and configures and deploys the tool to fully meet functional requirements.

Enterprise Resource Planning

Epaccsys Limited

Enterprise Resource Planning systems provider Epaccsys have been supplying Enterprise Resource Planning systems and Enterprise Resource Planning solutions for over 15 years with Epicor Enterprise Resource Planning software. The full suite of Enterprise Resource Planning modules available include Financial ERP, Distribution ERP, Supply Chain Management ERP and Project Management ERP.

XMA Salesforce - Lightning Sales Cloud

XMA Limited

Sales Cloud supports Government’s drive for revenue generation and comprehensive stakeholder management. Powerful CRM capability allows tracking of relationships, manage activities and assign tasks to other team members. From internal stakeholder management to grant and opportunity management, our extensive reporting provides the transparency and metrics to enable success.

SupportDesk Freedom of Information, Case & Complaints Software

House-on-the-Hill Software Ltd

SupportDesk Freedom of Information, Case & Complaints Software provides organisations with a scalable tool to enable the efficient, paperless processing of FOI Requests and tracking of exemptions and outcomes. With MOJ recommended templates built-in as standard, SupportDesk FOI helps you to ensure compliance with government legislation in a streamlined process.

GOSS LiveChat

GOSS Interactive Ltd

GOSS LiveChat enables website/intranet visitors to use instant messaging, for immediate response by your Contact Centre agents. Used by Customer Service Teams, Sales Teams and Support Teams to deliver improved levels of customer satisfaction within Local Government/Authorities/Councils, Central Government Agencies, NHS Trusts, Police Authorities and Housing Associations.

SIP Trunks - Resilient SIP Trunking from Gamma

Gamma

SIP Trunking from Gamma is the UK's leading IP telephony/VoIP service, utilising SIP protocol. This provides quality inbound and outbound voice calls. Gamma SIP, compatible with the majority of iPABX/SBCs (including Microsoft Teams/Skype and Cisco), delivers enhanced cloud features including; automatic failover, flexible SIP channels and inbound call control.

Transform Police (t-Police) as a Service

Capgemini UK plc

t-Police-as-a-Service (”tPaaS”) is a Cloud Enterprise Resource Planning (ERP) and Duty Management System (DMS) pre-configured for Police forces using Cloud applications from Oracle and Crown Computing, designed to support the rapid realisation of back-office efficiency savings and front office service delivery improvements for one or more forces implementing shared services.

Microsoft Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Bytes Software Services

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints. bsscloud

Lifebit CloudOS: Cloud-Based Unified Research Environment

Lifebit Biotech Limited

The Lifebit CloudOS Unified Research Environment allows individuals, teams and large organisations to manage, run, scale, and automate big data analysis to reach maximum efficiency over cloud environments or hybrid infrastructures (HPC-Cloud).

XMA Salesforce Service Cloud

XMA Limited

Salesforce Service Cloud is a digital toolkit for Customer Relationship Management for Cases, Complaints, Contacts Centres or Back Office teams and processes. Capabilities include CRM, workflow, APIs into legacy applications, social and mobile collaboration; including the ability to assign tasks, send alerts and increase 1st contact resolution

Abavus - Web Map Service

Abavus.co.uk

Ability to display third party geospatial files as part of any customer or internal form or process

Yay.com - VoIP Telephony Phone System

Yay.com

Yay.com is a leading provider of innovative cloud-based VoIP phone systems and state-of-the-art telephony for businesses of all sizes. Our comprehensive, feature-rich 'Cloud PBX' is highly customisable and easy-to-manage. It is the ideal cost-effective solution when looking to update existing business phone systems, enhance productivity or simply seeking unrivalled service.

ERP Cloud

Epaccsys Limited

ERP Cloud software provider Epaccsys have been supplying ERP Cloud software and ERP Cloud software solutions for over 15 years with Epicor ERP Cloud software. The full suite of ERP Cloud software modules available include Financial & Distribution ERP Cloud, Supply Chain Management and Project Management ERP Cloud software

Deskpro customer support helpdesk software

DESKPRO LTD

Deskpro is multi channel helpdesk software for managing customer and citizen requests via email, forms, chat, social and voice. It is already in use by some of the largest UK Government departments and can help your team provide excellent service while saving time and money.

MRI PM

MRI Software EMEA Limited

MRI PM is an industry leading real estate software application that provides a complete end to end property management solution for over 500 organisations. Our property management solution includes comprehensive property accounting, purchase ledger, maintenance management, document management, diary management, integration with MS office, mobile apps and web portals.

Dynamics 365 for Marketing

Phoenix Software Ltd

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations.

XMA Salesforce - Lightning Service Cloud

XMA Limited

Salesforce Service Cloud is a digital toolkit for Customer Relationship Management for Cases, Complaints, Contacts Centres or Back Office teams and processes. Capabilities include CRM, workflow, APIs into legacy applications, social and mobile collaboration; including the ability to assign tasks, send alerts and increase 1st contact resolution

Employment Screening, Disclosure & Barring Service DBS Checks and BPSS Baseline Vetting

VERIFILE LIMITED

Employment screening, BPSS (Baseline) vetting and DBS / CRB services. Verifile's secure vetting platform enables employers to select global background check services. Direct integration with Disclosure and Barring Service ensure the fastest turnaround for UK criminal record checks. Authenticating all data sources for staff vetting detects fake references and qualifications.

Access thankQ CRM

The Access Group

Access thankQ CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Grant Awarding, Income / Donation Processing, Gift Aid, Volunteer Management and Event Management.

Epicor Software

Epaccsys Limited

Epicor System provider Epaccsys have been supplying Epicor Systems and Epicor solutions for over 15 years with Epicor E10 software. The full suite of Epicor ERP System modules available include Financial, Distribution, Supply Chain Management and Project Management.

Interactive Voice Response

Temple Interactive Media

Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

Dynamics 365 portal - Adxstudio implementation service

XRM Technologies

xRM Technologies offers the complete range of professional services, tailored for the delivery of Microsoft Dynamics 365 portal, Adxstudio and associated technologies. The end solution offers a rich self serve experience that supports your OMNI channel for customer interaction.

Concept Evolution CAFM/IWMS

FSI (FM) Solutions Ltd

Concept Evolution is a browser-based CAFM/IWMS software solution. Easy and cost-effective to deploy and maintain, it offers a scalability from a single-property to an enterprise basis, and is used globally by many major service providers and direct organisations.

Microsoft Social Engagement Additional Posts Add-On

Civica UK Limited

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.

Automated Ticket Triaging

Infosys Limited

"Automated Ticket Triaging is an solution offering the automated triaging of tickets raised in the ITSM tool. It extracts new tickets from ITSM tool (pre-built adapters exist for Service Now, Remedy, CA Service Desk) and automatically assigns them to the right team "

Phoenix-CCE/Safeguarding (CountyLines) Management System

Empowering Communities

Phoenix-CCE/Safeguarding (CountyLines) Management System is a secure, private cloud based solution. It automatically imports data from other systems and enables Teams and Organisations to receive secure, encrypted, public and practitioner-facing online forms, automatically populate a Management System, communicate with stakeholders and record all interactions.

Bramble Hub Amlib UK - 247lib.com for Government Libraries

Bramble Hub Limited

247lib.com is a complete web library asset and online resource management system. 247lib.com allows you to implement dynamic content websites, discovery OPACs, enquiry management, social media management, acquisitions management, mobile library and public library management systems. All applications are backed by full training, migration, implementation and support services.

RESOLVE: Microsoft Dynamics 365 for Case Management

Tisski Limited

Resolve, a Microsoft Dynamics 365 case management solution provides a consistent process across your organisation. Designed by Tisski whilst working in the public sector, Resolve reduces staff workload by enabling web self-service, monitoring SLAs to improve performance, reducing time to case resolution, and improving data-driven decision making with real-time dashboards.

Domestic Abuse and Sexual Violence Referral and Management System

Empowering Communities

The Domestic Abuse and Sexual Violence Referral and Management System is a secure Multi Channel Solution where Teams and Organisations receive secure, encrypted, online referrals, automatically populate a Management System, communicate with clients and record all interactions including emails, letters sent, phone calls made, face to face meetings and visits.

XMA Salesforce - Health Cloud

XMA Limited

Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys.

iPLATO preGP®

iPlato Healthcare Ltd

preGP® is our 24/7/365 online consultation service that meets all the criteria of the 5YFW online consultation funding envelope. The preGP® service starts from the position of letting patients book appointments and then helps guide and signpost their journey in the intervening period upto the day of appointment.

Robotic Process Automation (RPA)

Human+

Human+ provides multi-vendor robotic process automation (RPA) (including Thoughtonomy, Blue Prism, UiPath). The software emulates how humans use existing applications and systems to automate a wide range of operational and business processes. Deployed rapidly and non-disruptively, it requires no replacement of systems, deployment of agents, software development or system integration.

Bill Payment Solutions

allpay Limited

allpay’s Bill Payment Solutions provide organisations with all forms of payment acceptance across cash, cheque, debit/credit card and direct debit from a single provider on a single platform. • Over the Counter Network Payment Solutions • Debit and Credit Card Payment Solutions • Direct Debit and Credit Solution

Microsoft Dynamics 365 for Sales - Licence, Support & Implementation Services

Total Enterprise Solutions

Enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Use Dynamics 365 for Sales to track of your accounts and contacts, nurture your sales from lead to order, create sales collateral, create marketing lists and campaigns, and much more.

Engagement Management Professional (Public Cloud)

4 Roads Ltd

This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.

Micro Focus Service Management Automation X SMAX

Soitron UK Limited

SMAX offers unparalleled IT Service Management Experience via chatbot-powered virtual agent, mobile application, integrated social networking, smart ticketing with optical character recognition and smart email. SMAX is the industry’s first container-based, multi-tenant platform. Maintaining full data sovereignty, the security, data privacy and compliance of client information assets is ensured.

Dynamics 365 Unified Operations Plan

Civica UK Limited

Dynamics 365 for Unified Operations Plan includes full read, edit and approval access across the entire ERP solution plus Microsoft PowerApps capabilities. Dynamics 365 for Finance and Operations Plan includes flexibility to use Dynamics 365 for Talent, Dynamics 365 for Retail, and full PowerApps P2.

Hate Crime Referral and Management System

Empowering Communities

The Hate Crime Referral and Management System is a secure Multi Channel Solution where Teams and Organisations can receive secure, encrypted, online referrals, automatically populate a Management System, communicate with clients and record all interactions including emails, letters sent, phone calls made, face to face meetings and visits.

Cloud Backup for Office 365, Dynamics 365, and Salesforce

Avepoint UK Ltd

Complete protection for Office 365, Dynamics 365, and Salesforce. Our 100% SaaS platform keeps business-critical emails, calendars, sites, groups, teams, projects, files, and conversations secured with unlimited, automatic backup and anywhere storage. Plus, with AVA, AvePoint's Virtual Assistant, you'll be able to locate and recover lost content with item-level restore.

Inventory Management

Epaccsys Limited

Inventory Management software provider Epaccsys have been supplying Inventory Management software and Inventory Management solutions for over 15 years with Epicor ERP software. Alongside the Inventory Management solution sits a full suite of Enterprise Resource Planning modules including Financial, Distribution, Supply Chain Management and Project Management.

Cloud Connect

Telsis Direct Limited

Telsis Cloud Connect is a cloud based contact centre solution supporting both voice and digital channels. Cloud Connect supports WebRTC for zero install deployments and a powerful graphic call flow editors for rapid design of IVR call services.

Dynamics 365 for Team Members

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Over the Counter Payments

allpay Limited

allpay provides a comprehensive over-the-counter network payments service utilising more than 40,000 Post Office and PayPoint outlets and branches nationwide, providing organisations with daily transaction data via its secure cloud-based portal. Payments can be made via barcoded bill or plastic payment card.

Dynamics 365 for Sales Device SL

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

RingCentral Contact Centre

RingCentral

RingCentral Contact Centre is a cloud based omnichannel contact centre solution that helps organisations deliver fast and personalised customer service as well as accelerate sales.

Dynamics 365 for Sales

Phoenix Software Ltd

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Leidos Cloud Application Maintenance Services (AMS)

Leidos Innovations UK Limited

Leidos designs and implements Cloud Application Maintenance Services (AMS) and Application Support Solutions (ASS). We deliver a cohesive service across multiple suppliers and technologies integrating the end-to-end service management and operational model. We ensure effective service delivery to agreed service levels relevant to business priority and underpinning contract constraints.

SmartAgent Assist - agent desktop

Mission Labs Limited

Our powerful SmartAgent Assist app has been designed with your agents in mind. Consolidate all of your communication channels into a single interface, with all your contact and customer information integrated and displayed. Your agents focus on providing answers rather than figuring out why and who they’re talking to.

Microsoft Dynamics 365 Online Portal for Cloud self service

Incremental Group

Incremental Group offers the build and implementation of Microsoft Dynamics 365 Online Portals and bespoke cloud developments. These services are designed to maximise business benefit and Return on Investment through the implementation of cloud web portals to engage self service citizens, suppliers, employees and members online.

PanConnect Customer Self Service Portal & App

Housing Insight Ltd

PanConnect’s Customer Self Service gives tenants, applicants, staff, third parties, guests, board members and other role types, access to all relevant information based on their role type. This includes rent statements, arrears, repairs, booking system, important literature/documents, local events, etc. The portal is fully customisable including organisation branding/theming.

Microsoft Dynamics 365 Customer Engagement (CRM)

TECHNOLOGY SERVICES GROUP

Dynamics 365 Customer Engagement plan is a modern, cloud platform providing CRM functionality; includes, sales, project service automation, field service and marketing.

Planon: Market leading Real Estate and Facility Management software

Planon Ltd

Planon is a global provider of IWMS (Integrated Workplace Management System) or CAFM (Computer Aided Facilities Management) software. Our 700 employees develop, implement and support the 100% web based Planon application, that is hosed in the cloud through our partner; Amazon Web Services (AWS).

AMCS Customer Portal

AMCS Group Ltd.

The AMCS Customer Portal is a self-service web portal for end-customers to manage their account. It is a secure SaaS solution that enables waste and recycling operators to empower end-customers with instant-access account information and functionality. The portal is accessible online, anytime, and on any device.

Tricostar – Secure Case Management designed for Shared Services

Tricostar Software Ltd

Tricostar Case Management (TCM) is a 100% web-based application designed for the cloud, which provides Case and Matter Management tools, integrated Document Management with SharePoint, Email Management with Office 365, Time Recording, Court Bundling, Billing and Client Portal access, with exceptionally strong Reporting and Workflow capabilities.

Microsoft Dynamics

FCO Services

FCO Services' Microsoft Dynamics 2018 is specifically for government departments working at the OFFICIAL classification with a requirement for an On premise CRM solution. For Government. By Government.

Ivanti Cloud (Service Management, IT Asset Management, Endpoint & Security) Software

CTMS

Built from a single platform, Ivanti Service Manager and Ivanti Asset Manager offer a robust, highly flexible IT and Enterprise Service and Asset Management application.   Helping organisations achieve the highest level of service quality, delivery and performance whilst managing assets throughout their lifespan from procurement, discovery to secure disposal.

Dynamics 365 Plan

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Silverbear

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Accounting Solutions

Epaccsys Limited

Accounting solutions provider Epaccsys have been supplying Accounting solutions for over 15 years with Epicor Accounting solutions software. The full suite of accounting solutions modules available can be extended to include Distribution ERP, Supply Chain Management ERP and Project Management ERP.

NICE inContact CXone Contact Centre Quality Management

Business Systems (UK) Ltd

NICE inContact CXone Contact Centre Quality Management enable operations to improve the customer experience, agent experience, and internal processes. With 30 years' worth of experience, Business Systems are the UK's leading provider in Call Recording & Quality Monitoring solutions and offer consultancy, implementation and support.

WordPress CMS

Pulsion Technology Limited

We specialise in responsive website design, using the WordPress Content Management System (CMS). We create WordPress websites with a mobile first design strategy, ensuring a quality and consistent user experience on all platforms and devices. Our WordPress CMS experts will ensure your website is cost-effective, highly scalable and easily maintained.

UiPath Studio license - build Robots, Robotic Process Automation (RPA)

T-Impact Limited

The UI Path Studio allows you to design and develop UI Path Robots. Includes 1 annual UiPath Studio license. Cloud or On-Premise Install Robotic Process Automation (RPA) platform enables rapid automating of the manual processing activities currently carried out by staff without changing the underlying technologies or the processes.

Clinic.co

Clinic.co

Clinic.co provides clinicians with a telemedicine platform and MDT service without the need for Apps. Simply send a text/email to patients/colleagues that creates an instant consultation/MDT - no download required. Artificial Intelligence can analyse video for vital signs. AES 256 Encryption & GDPR compliant. Multiple video storage options. www.clinic.co

Off-the-shelf eLearning Courses

Learning Nexus Ltd

The off-the-shelf eLearning courses from Learning Nexus are a comprehensive resource offering over 200 mobile ready titles. in areas of; health & safety, Workplace legislation, Workplace skills, Personal Wellbeing, Health & Social, Safety Essentials and eBytes. We can also provide you with an Authoring tool to edit the courses yourself.

NICE inContact CXone Cloud Contact Centre Automatic Call Distributor (ACD)

Business Systems (UK) Ltd

NICE inContact CXone Cloud Automatic Contact Distributor (ACD), optimises customer interactions by quickly matching callers in the queue to the agents who can best help them. This means efficient call resolution, happy customers and money saved for your contact centre

Accounting Software

Epaccsys Limited

Accounting Software systems provider Epaccsys have been supplying Accounting Software and Accounting Software solutions for over 15 years with Epicor Accounting software. The full suite of accounting software modules available can be extended to include Distribution, Supply Chain Management and Project Management.

Dynanmics 365 Production Instance Add-On

Insight

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications.

Azdio Limited Cloud Software CRM Services

Azdio Limited

Azdio Limited provides a full suite of Cloud Software CRM Services, including scoping, UI, data import/export, application analytics/scaling, in-transit/operational/staff security/asset protection, availability/resilience, identity/authentication support in a secure/certified and documented way, training/demonstrations as required, and ongoing support of products it builds along with its partners'/other selected products.

Esuasive Grants and Awards Management

Esuasive

Esuasive Grants and Awards Management meets the needs of organisations responsible for receiving, evaluating, tracking, processing and approving grant applications, setting up funding programmes and monitoring funds allocated, performance and outcomes.

Informatica Data Governance

Informatica Software Ltd

The market leading data governance framework provides an intelligent solution for data governance and compliance playing an important role in addressing risk, compliance and regulation challenges including General Data Protection Regulation (GDPR) Features within the framework include data quality, data lineage, impact assessment, business glossary.

Alcumus Info Exchange

Alcumus Info Exchange Ltd

Alcumus Info Exchange offers a fully configurable software platform, digitising your business processes and presenting them in one manageable solution. Our platform offers a range of modules including: • Environmental, health, safety and quality • Property and Asset Management • Supply Chain Management • Corporate Social Responsibility • Risk Management

Firmstep MyServices

GRANICUS-FIRMSTEP LIMITED

MyServices' are a catalogue of 100+ managed online services ready to be enabled. Designed to be easy to adopt, centrally managed, and can be configured to meet local requirements, including integrations. MyServices Premium are comprehensive end to end applications which work in the same way.

Identity and Authentication Management Service (IDAMS) from Fordway

Fordway

Fordway Identity and Authentication Management Service (IDAMS) is a cloud-based, user identity and authentication service. Provides an authoritative source of identity to authenticate against corporate, PSN, Web, Cloud and hosted systems. Minimises time and complexity of brokering authentication and access to internal, private, hybrid and public cloud services

HISpas - Patient Arrival System

Leicestershire Health Informatics Service

The HISpas touchscreen will allow the patient to automatically check-in for their appointment quickly and efficiently. The screen can be wall mounted or free standing and integrates with your SystmOne clinical system. HISpas also offers inbuilt Friends and Family Test and Patient Survey capture.

Robotic Process Automation (RPA)

Avenir Business Solutions Ltd

Avenir Digital help enterprises acquire or extend automation capabilities. Enterprises can leverage our RPA services to discover, design, trial, and implement automation in processes that involve high-volume and repetitive interactions between people and technology.

Abavus - Communications Plug In

Abavus.co.uk

Allows for the scheduling and sending of targeted communications to customers. Also enables customers to 'subscribe' and 'unsubscribe' to content feeds that are of interest and relevant to them. Can be used as a communication overlay for service delivery related activities e.g. collection reminders, renewal reminders or for general communications.

Social Engagement Additional Posts Add-On

Silverbear

The Additional Posts Add-On provides additional capacity to a Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. Unused posts expire at the end of each month.

GCC Microsoft Dynamics 365 Customer Engagement SaaS services

GCC innova Ltd

Service is to provide Microsoft Dynamics 365 Customer Engagement SaaS services along with associated services

Fixflo

Fixflo

Fixflo is a repairs and maintenance system which enables the management of reactive & planned maintenance. It allows occupiers to report maintenance issues online and gives them the tools and advice for self-resolution. It also provides powerful workflow and appropriate communication tools to manage maintenance works from end to end.

BMC Helix Cognitive Automation

Fusion Business Solutions

BMC Helix Cognitive Automation utilises artificial intelligence and machine learning engine from industry leading vendors. These cloud capabilities radically improve service management experience and efficiency. Fusion GBS is a Platinum Partner of BMC, reselling BMC Helix Cognitive Automation.

IBM Watson AI Platform

IBM United Kingdom Ltd

Transform your business, enhance competitive advantage, and disrupt your industry by unlocking the potential within unstructured data. From gaining insights from text to automating interactions and analyzing images and video, tap into the power of Watson APIs to build your cognitive apps.

SwiftLocum

IntelliMed Limited

SwiftLocum is a cloud-based platform that allows NHS employers to connect with doctors directly to fill rota gaps, whilst allowing doctors to view, book and manage upcoming shifts on their mobile devices. SwiftLocum bypasses costly agencies and facilitates the growth of regional collaborative staff banks.