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372 results found

372 results found in Cloud software in the category Constituent engagement

EngagementHQ: Online Consultation and Engagement Software

Bang the Table UK

Community Engagement and Consultation. EngagementHQ offers a spectrum of engagement tools from open tools such as discussion forums, ideas, Q&A, storytelling, guestbooks and interactive mapping to traditional tools such as surveys, petitions and quick polls. EngagementHQ consultations are supported by information resources, integrated communications, participant database, advanced analytics and reporting.

Dynanmics 365 Production Instance Add-On

Insight

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications.

Azdio Limited Cloud Software CRM Services

Azdio Limited

Azdio Limited provides a full suite of Cloud Software CRM Services, including scoping, UI, data import/export, application analytics/scaling, in-transit/operational/staff security/asset protection, availability/resilience, identity/authentication support in a secure/certified and documented way, training/demonstrations as required, and ongoing support of products it builds along with its partners'/other selected products.

smartnumbers Face to Face Recording

Business Systems (UK) Ltd

smartnumbers face to face interview recording from Business Systems makes it simple to capture and securely store face-to-face conversations. Staff log in to the smartnumbers app, enter the client’s reference details and the conversation is recorded. Conversations are encrypted and archived in the smartnumbers vault to ensure confidentiality.

HISpas - Patient Arrival System

Leicestershire Health Informatics Service

The HISpas touchscreen will allow the patient to automatically check-in for their appointment quickly and efficiently. The screen can be wall mounted or free standing and integrates with your SystmOne clinical system. HISpas also offers inbuilt Friends and Family Test and Patient Survey capture.

Capacitygrid Empty Homes Review

Liberata UK Ltd

The Capacitygrid Empty Homes Review is designed to help councils maximise their New Homes Bonus funding by completing a full review of every single long-term empty property, and correctly identifying those properties which are now occupied ahead of the CTB1 deadline.

Local Government Toolkit

ATHIUM LIMITED

A complete local government toolkit designed to manage all communication with the public. It includes web, customer service centre and internal interfaces. It focuses on delivering services more efficiently, reducing costs whilst trying to continue to provide as many services as possible. Also includes constituent management features for councillors.

GCC Microsoft Dynamics 365 Customer Engagement SaaS services

GCC innova Ltd

Service is to provide Microsoft Dynamics 365 Customer Engagement SaaS services along with associated services

Dynamics 365 Event Management - CoreGov

Core

Core offers a flexible solution for organisations to manage events of any scale. Powered by Dynamics 365, the module can track and report on registrations and attendance, as well as facilitating management of resources including speakers and venues.

YADA

Expede IT Solutions Limited

YADA is a self-service live events management and social collaboration platform. Organisers create events and share them; these are matched with user's interests and they can register; check in; and share photos, videos, comments and social media interactions. YADA's LiveView feature projects this content around the venue in real time.

Dynamics 365 for Customer Service Device SL

Insight

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Cantata Vantage CRM

Cantata Limited

Cantata Vantage CRM is a private cloud CRM system for organisations from as little as 15 users (typically 20-500). It is based on Microsoft Dynamics CRM and fully integrates with Outlook and Office. Vantage includes user interface improvements, data visualisation, web portals, event management, case management and more.

WorkInConfidence:RAISE

WorkInConfidence Limited

WorkInConfidence:RAISE is the web (and mobile) anonymous communications platform enabling staff to speak in confidence with management. Staff can have anonymous conversations with their chosen manager to discuss their concerns or suggestions. The system helps with whistleblowing, pre whistleblowing and employee engagement delivering enhanced employee voice and reduced risk.

Dynamics 365 for Customer Service

Civica UK Limited

Provides users with access to core customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Servicegroup management functionality. Each User SL includes rights to Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities.

Dynamics 365 for Customer Service

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Online Appointment, Queuing and Event Booking System for Healthcare

JRNI Ltd

JRNI is the leading customer engagement platform for Healthcare organisations. It optimises omnichannel conversion via powerful human-to-human experiences. Its AI-driven scheduling engine delivers an appointments, events, concierge and queuing solution that simplifies complicated, high-volume booking requirements, whilst optimising staff and resource utilisation.

Evolve for Central Government powered by Microsoft Dynamics 365 for CRM

Pythagoras Communications Ltd

Evolve combines low code business process management and Microsoft Dynamics 365 for CRM to provide Central Government with an automated, multi-channel customer engagement platform connecting service requests and fulfilment. It enables digital transformation project acceleration on the Microsoft stack to deliver service efficiency gains, channel shift and improved customer outcomes.

Spektrix

Spektrix Limited

Spektrix is powerful and innovative cloud-based box office, marketing and fundraising software for arts organisations. We provide a sophisticated range of tools for ticketing, customer relationship management, reporting, analysis, customer segmentation and giving management. It's backed up by a brilliant team who provide strategic and consultative support, advise and projects.

Artificial Intelligence (AI)

Pulsion Technology Limited

Pulsion's Artificial Intelligence (AI) service provides end-to-end expertise for your AI cloud project. Our AI service utilises techniques including advanced analytics, text / speech recognition, horizon scanning, image recognition, and chatbot services.

Dynamics 365 for Team Members

Phoenix Software Ltd

The Dynamics 365 for Team Members subscription is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license includes read access as well as some write access for select light tasks across all Dynamics 365 apps.

Blackbaud CRM

Blackbaud Europe Ltd

A constituent relationship management application for non-profit organisations

Enterprise Service Builder Platform (ESB)

Pentagull Ltd

An AWS cloud installation of our ESB platform with a full development licence. ESB is a highly flexible, scalable and resilient platform that helps the public sector reduce costs and facilitate improved service.

TipSubmit

Airwave

TipSubmit is designed to facilitate open and efficient communication between law enforcement personnel and citizens. TipSubmit enables community members to easily submit non-emergency tips to participating agencies, either anonymously or by creating a personal profile. This then allows the agency personnel to work in a more efficient manner.

Roxhill Media Database

Roxhill Media

Roxhill Media provides a Software as a Service platform that enables professionals in the Public Relations industry to efficiently and accurately analyze and engage with media outlets and journalists.

Dynamics 365 - CoreGov

Core

Microsoft Dynamics 365 is a customer relationship management business solution enabling organisations to connect with, and provide citizen service to customers, businesses and members of the public through social insights, business intelligence and campaign management. Dynamics can operate in the cloud, from customer datacentres or in a hybrid combination.

Microsoft Dynamics 365 for Field Service Device SL

Bytes Software Services

Dynamics 365 for Field Service device license, multipleusers can access the Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device. bsscloud

Dynamics 365 Non-Production Instance Add-On

Insight

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

Liberator Highways and Streetworks Licensing for Local Authority Councils

Farthest Gate Limited

The Liberator Licensing software is a market leading module forming part of the Liberator suite of products. Liberator Licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Dynamics 365 Plan

Silverbear

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

Cirrus Omni Email License

Cirrus

Our Cirrus Omni Email license enables the contact centre agent to view, respond and manage email contact; view emails within the context of a single customer view and provide performance MI to supervisors.

Dynamics 365 Production Instance Add-On

Silverbear

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications.

Citizen Space

Delib Ltd

Citizen Space is a digital platform, originally developed as a joint initiative with the UK government, as a vehicle to improve consultation. Hundreds of publicly accountable organisations around the world use it to centrally: design, publish, manage, analyse and feed back on all of their democratic decisions.

SAR Tracker

ROL Solutions Ltd

Designed and tailored for the local government sector, SAR Tracker is an easy-to-use and cost-effective solution for the effective management of GDPR Subject Access Requests within legislative timescales.

smartimpact's Membership Management Platform

Smart Impact Ltd

smartimpact's Membership Management Platform, based on Microsoft Dynamics 365, supports membership, NFP and legal organisations. Our core modules can be implemented independently of each other or connected together and integrated with your other business systems to provide you with a full membership solution.

Silverbear Membership Self-Service / API Services Library

Silverbear

To provide members with 'Self-Service', Silverbear has developed a Self-Service Portal and an API / Web Services library that provides web integration from the Silverbear solution to our portal and / or membership organisation website.

Finworks Asset Management System

Fincore Limited

The Finworks Asset Management platform allows public sector organisations to manage a wide range of assets: machinery, vehicles, IT equipment, software, intellectual property and contractual assets. The solution tracks the assets throughout their lifecycles and allows both standard and user defined record structures for each asset type & lifecycle event

SAP Hybris Cloud for Customer (C4C)

Mindtree Limited

The provision of implementation services for the end-to-end implementation of SAP Hybris Cloud for Customer (C4C) and Cloud for Service(C4S) into a customer’s existing SAP landscape. This service also includes a range of pre and post implementation services to support the customers adoption of SAP Cloud for Customer and Service.

Dynamics 365 for Sales

Bechtle direct Ltd.

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Finworks Digital Content Management Platform

Fincore Limited

Want to bring more structure and transparency to your workflows but don’t want to replace your existing content, document, case management or CRM systems? Finworks Digital Content Management Platform quickly overlays structured workflow on top of legacy and third party systems; we eliminate the pain and cost of system replacement

Dynamics 365 Additional Portals and Page Views

Civica UK Limited

Default Portal provided with Dynamics 365 Plan 1 business application subscriptions may be extended by purchasing licenses for additional portals, for use as a non-production portal, or additional production portals. May also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views.

Dynamics 365 Customer Engagement Plan

Civica UK Limited

Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365 functionality to get their job done. Plan subscriptions provide users rights to use functionality across any of the respective Plan apps and PowerApps, mobile application platform service.

Cirrus Omni Social License

Cirrus

Our Cirrus Omni Social license enables agents to effortlessly manage social channels including Facebook posts, likes and mentions; Twitter mentions; Instagram posts; YouTube comments and App & Play Store app comments. Contact is consolidated into a single, easy-to-use view that agents love; making contact handling simple and efficient.

Dynamics 365 Provisioning, Migration & Support

Endeavour Information Solutions

We offer a comprehensive approach to organisations wanting to implement or customise their Microsoft Dynamics 365 environment. We offer consulting and business process optimisation services as well as implementation, customisation and support services. Our team of Microsoft Certified Dynamics consultants will ensure you get the most from Microsoft Dynamics 365.

ESB Customer Engagement Module

Pentagull Ltd

Our Customer Engagement module brings together our Members Enquiries, Information Requests and Customer Feedback products to create one incredibly priced one stop shop for managing all our you customer enquiries. Complaints, compliments, comments, adults, children's, FOI, SAR, EIR, Members and Mayoral feedback are all catered for in one place.

Dynamics 365 for Project Finance & Operations

Phoenix Software Ltd

Microsoft Dynamics 365 for Operations, brings together a complete set of adaptable enterprise resource planning functionality that include, financials, human resources, demand planning, procurement, supply chain, manufacturing and distribution that are combined with business intelligence, infrastructure, compute and database services in a single solution. https://www.microsoft.com/en-gb/dynamics365/operations

Dynamics 365 Plan

Civica UK Limited

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

Evolve for Local and Regional Government powered by Microsoft Dynamics 365 for CRM

Pythagoras Communications Ltd

Evolve LRG combines low code business process management and Microsoft Dynamics 365 CRM to provide local authorities with an automated, multi-channel customer engagement platform connecting service requests and fulfilment. It enables digital transformation project acceleration on the Microsoft stack to deliver service efficiency gains, channel shift and improved customer outcomes.

Dynanmics 365 Production Instance Add-On

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Dynamics 365 for Sales Device SL

Phoenix Software Ltd

With the Dynamics 365 for Sales device license, multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

Appian Cloud Solutions

CDS

Appian enables rapid design and deployment of custom business applications in the cloud, using low-code development. Appian combines intelligent Business Process Management (iBPM), dynamic/adaptive case management, workflow, real-time reporting to meet a wide range of digital transformation needs.

Liberator Markets Management solution for Local Authority Councils

Farthest Gate Limited

The Liberator Markets Management software is a market leading module forming part of the Liberator suite of products. Liberator Markets can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Dynamics 365 for Sales

TOTAL COMPUTER NETWORKS LTD

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Managed Healthcare Education - Technology Enhanced Learning and MultiMedia mixed learning

Vopulus Ltd

Providing UK Healthcare providers software and training materials to support Healthcare professionals Educational Materials. Providing Healthcare Organisations and other publics sector organisations monitoring and dashboarding services for provision of learning

Dynamics 365 for Marketing

Redspire Ltd

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations.

Dynamics 365 for Project Service Automation

Silverbear

Project Service Automation is for professionals who manage projects and the associated customer engagement process end-to-end. This provides users with capabilities required for setting up a project organization, engaging with customers, project scheduling and costing, managing and approving time and expense, and closing projects. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

Data Visualisation

Pulsion Technology Limited

We create data visualisation tools that enhance business intelligence and improve public services. Our data visualisation software provides real-time and historic tracking, which can be presented and reported on in a host of popular formats.

Dialogue

Delib Ltd

Dialogue is an online platform for constructive conversations with citizens and stakeholders at the formative stage of a decision. You create a specific challenge to which people can contribute ideas and submissions. Dialogue brings together diverse voices in order to create better informed and more inclusive decisions.

Trillium Dynamics 365 - Grants Accelerator

Trillium Systems

The Trillium Dynamics 365 Grants Accelerator is a proven application that allows you to streamline all aspects of grant management within not for profit organisations. It is architected to sit on top of and significantly enhance functionality available in Microsoft Dynamics 365 CRM.

EQ Portal

Equiniti ICS Ltd

Equiniti offers a complete range of vendor agnostic solutions and professional services, tailored for the delivery of both Microsoft Online Portals and bespoke portal developments. These services are designed to assist organisations interact with citizens, maximise business benefit and Return on Investment via the introduction of self service solutions.

ESB Self-Service

Pentagull Ltd

ESB Self-Service Portal is a cloud software service for the delivery of online digital transactions through the use of modern, responsive and highly configurable online forms. It also includes a number of pre built forms to deliver unrivalled value for money.

CITIZEN ENGAGEMENT WEBSITES

KUORUM SOCIAL LTD

Kuorum.org enables city and borough councils to launch a citizen engagement website. The platforms built with our technology can be customized with logo and colors. They have a contact management board, mass mailing features and user profiles. Users can participate in: Debates, surveys, petitions, events with ticketing and participatory budgets.

Objective Keystone for Collaborative Authoring, Consultation & Engagement

Objective Corporation Limited

Objective Keystone provides an integrated collaborative environment to develop policies and strategic plans utilising best practice content; provide a unified workspace, publishing and delivery services; and facilitate the involvement of stakeholders through real-time consultation, collaboration and engagement with local communities. Includes Collaborative Authoring and Stakeholder Engagement. Local Development Plans.

Liberator Cycle Hangers for Local Authority Councils

Farthest Gate Limited

The Liberator Licensing software is a market leading module forming part of the Liberator suite of products. Liberator Licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Microsoft Dynamics 365 for Team Members Enterprise Edition

Trillium Systems

Trillium's Membership Management System, based on Microsoft Dynamics 365, offers essential out of the box functionality, perfectly suited to the needs of membership organisations, associations and not for profit bodies.

Dynamics 365 for Field Service

Bechtle direct Ltd.

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Workpro Casework - case management system

Computer Application Services Limited

Workpro case management system improves case handling and reporting - while reducing costs and risks. Applicable for any process, non-conformance or regulated casework, from incidents and issues, to complaints and information requests. Complete visibility of case activity, next steps and deadlines. Everything to do with a case in one place.

SAP Service Cloud

Edenhouse Solutions

SAP Hybris Service Cloud is a flexible, customisable, market-leading customer engagement tool providing a holistic view of the customer across marketing, sales and service functions, handling interactions across all communication channels, providing a full suite of analytical and automation tools, including data management, and delivers pre-packaged open integration scenarios

Cirrus Voice Desktop License

Cirrus

The Cirrus Voice Desktop License provides agents with the functionality required to make and receive calls on their workstation using a browser to access the Cirrus Cloud Telephony Services. Agents will be able to view queue information, chat to other users, view reports and see other operator states.

Dynamics 365 Unified Operations Plan

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Dynamics 365 for Sales

Redspire Ltd

Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers.

Dynamics 365 for Field Service Device SL

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

CRM and ERP Software

Heraclitus Global Ltd

Accounting and finance softwares

Workpro Complaints Management System

Computer Application Services Limited

Workpro complaints management software improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints, customer feedback and enquiries in one integrated system. FOI, EIR and SAR case types included. More case types can be added. Everything to do with a case in one place.

Microsoft Dynamics 365 for Sales Device SL

Bytes Software Services

With the Dynamics 365 for Sales device license, multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device. bsscloud

Hanlon (SR) Case Management

Hanlon Software Solutions

Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management. Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring. Manage student work experience programmes. Programme funding management. Programme performance reporting and analysis.

Customer Engagement & Progression CEP Software

ICONI Software Ltd

ICONI’s Customer Engagement & Progression (CEP) platform is designed to help organisations that support individuals. It enables organisations to case manage their support programmes and achieve optimal outcomes, ensure compliance and accelerate performance. CEP can be used for Employability, Health & Wellbeing, Skills & Learning, Rehabilitation and Economic Development.

Customer Relationship Management (CRM)

Incremental Group

Microsoft Dynamics 365 for Customer Engagement (CRM) is Microsoft's CRM solution and was formerly known as Dynamics CRM. Dynamics 365 for Customer Engagement (CRM) includes Sales, Marketing, Customer Service, Field Service and Project Service Automation (PSA).

Dynamics 365 for Customer Service Device SL

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Brightwire - Care Management and Digital Record of Care

Brightwire

Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.

Dynamics 365 for Finance & Operations

Civica UK Limited

"Microsoft Dynamics 365 for Operations, brings together a complete set of adaptable enterprise resource planning functionality that include, financials, human resources, demand planning, procurement, supply chain, manufacturing and distribution that are combined with business intelligence, infrastructure, compute and database services in a single solution. https://www.microsoft.com/en-gb/dynamics365/operations

Dynamics 365 Additional Portals and Page Views

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Arcus Higher and Further Education CRM

Arcus Global Limited

The Arcus Education CRM builds on the industry-leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens (contacts) and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

FixMyStreet Pro

SocietyWorks

Issue reporting for councils, based on the popular service, FixMyStreet.com. FixMyStreet’s user-centred design provides an easy, intuitive way to report and fix street issues. That same focus on usability has also been applied to the management interface for council staff, providing a simple experience that works with your existing systems.

Skype for Business Multimedia Contact Centre

Amillan Ltd

With Enghouse’s EICC platform Amillan are able to deliver exceptional Contact Centre capability for Skype for Business customers looking to add multi-channel capabilities into mid-size contact centre applications. The combination of deep Skype integration, multi-channel support, an intuitive agent interface makes Enghouse a powerful solution.

Case Management

Pulsion Technology Limited

We provide Case Management solutions which gather, centralise and secure your important data. You will shape the custom requirements of the Case Management solution, ensuring the software meets all of your case management needs.

Salesforce - Marketing Cloud

Softcat Limited

Marketing Cloud is a leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. SFDC2019GC11

Citizen and Membership Engagement with Microsoft Cloud

Incremental Group

Microsoft provide market leading citizen engagement and member management solutions. Providing citizen and member portals, case management, self-service and modern helpdesk solutions. Optimise the experience provided to your constituents with a modern customer experience and CRM packaged solution. Microsoft Dynamics 365 Customer Engagement is perfect for citizen management.

Dynamics 365 for Customer Service

Redspire Ltd

Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams. It provides users with access to core customer service capabilities including case management, Interactive_Service_Hub, Unified_Service_Desk, SLAs and Entitlements. Each Dynamics 365 Customer_Service_User SL includes rights to Microsoft_Social_Engagement, Voice_of_the_Customer, Mobile_ Offline_Sync, Gamification and Microsoft PowerApps. www.microsoft.com/en-gb/dynamics365/customer-service

Dynamics 365 Production Instance Add-On

Civica UK Limited

Well suited for multi-instance deployments e.g. departmental applications configured within organization. Users on Dynamics 365 Plan 1 Business Application subscription can access default Dynamics 365 Plan 1 Business Applications instance, and every additional instance associated with the same tenant, shared across the Plan 1 Business Applications.

Cirrus Speech Analytics License powered by Nexidia

Cirrus

Our individual user license allows your organisation to only provision access for those who require the Cirrus Speech Analytics functionality powered by Nexidia, meaning you only pay for what you need.

Arcus Central Government CRM

Arcus Global Limited

The Arcus Central Government CRM builds on the industry-leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of the central government. This includes enhanced views of citizens ( contacts) addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Liberator Environmental Enforcement solution for Local Authority Councils

Farthest Gate Limited

The Liberator Environmental Enforcement software is a market leading module forming part of the Liberator suite of products. Liberator Environmental Enforcement can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Dynamics 365 for Customer Service Device SL

Phoenix Software Ltd

With the Dynamics 365 for Customer Service device license, multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except access is limited to the licensed device.

Microsoft Dynamics 365 for Team Members

Bytes Software Services

Dynamics 365 for Team Members is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license includes read access well as some write access for select light tasks across any and all Dynamics 365 apps. bsscloud

Azdio Technical Services Limited Cloud CRM Software Services

AZDIO TECHNOLOGY SERVICES LTD

Azdio Technical Services Limited provides a full suite of Cloud CRM Software Services, including scoping, UI, data import/export, application analytics/ scaling, in-transit/operational/staff security/asset protection, availability/resilience, identity/authentication support in a secure, certified and documented way, training/demonstrations as required, and ongoing support of products it builds along with its partners'/other selected products.

OpenConsult Consultation Portal

CiviQ

CiviQ's cloud based public consultation platform, OpenConsult, powers interactive consultations. GIS and comment based responses can be published during consultations, supporting knowledge-sharing in communities, fostering dialogue, saving cost and increasing transparency. OpenConsult supports all types of consultations including planning.

Dynamics 365 for Field Service

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Mydex Identity as a Service

Mydex Data Services Community Interest Company

Secure identity service supporting registration, authentication and on-going management of a privacy-protecting, GDPR-compliant identity service which can be integrated into any environment supporting open standards and protocols. The service is extensible to support a range of multi-factor authentication mechanisms, profile management, identity assurance and age verification to meet diverse needs.

Microsoft Dynamics 365 and CRM Online

Brightwire

Brightwire helps organisations plan and deliver Microsoft Dynamics365 - a fully customisable software platform that is easy to use and manage. Business solutions range from contact, activity and relationship management, complaints handling, legal matter management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

Finworks Workflow Management Platform

Fincore Limited

The Finworks Workflow Management Platform allows you to define, manage and automate mission critical workflows and business processes, accelerating operations and reducing cost. Applications include licensing, vetting, service onboarding, procurement, powering citizen web services, compliance and regulatory management, secure collaboration, document management, data sharing, and case management more generally