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42 results found

42 results found containing cti digital in All categories

  • CCaaS (Contact Centre as a Service)

    8x8 UK Limited

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

    • Cloud software
    • G-Cloud 12

  • 8x8 Contact Centre

    Softcat Limited

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omni-channel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integrations.

    • Cloud software
    • G-Cloud 12

  • CCaaS (Contact Centre as a Service)

    Opus Telecoms

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

    • Cloud software
    • G-Cloud 12

  • Cloud Contact Centre

    8x8 UK Limited

    Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.

    • Cloud software
    • G-Cloud 12

  • 8x8 Cloud Contact Centre

    Softcat Limited

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omni-channel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integrations.

    • Cloud software
    • G-Cloud 12

  • Fusion - 8x8 CCaaS (Contact Centre as a Service)

    Charterhouse Voice & Data

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

    • Cloud software
    • G-Cloud 12

  • Contact Centre

    GLOBAL 4 COMMUNICATIONS LIMITED

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omni-channel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integrations.

    • Cloud software
    • G-Cloud 12

  • CDW 8x8 Cloud Contact Centre

    CDW Limited

    Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.

    • Cloud software
    • G-Cloud 12

  • Contact Centre

    8x8 UK Limited

    8x8’s contact centre as a service (X Series 5-8). Telephony & UC Contact for superior customer service. Highly compatible. Omni-channel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialler, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integrations.

    • Cloud software
    • G-Cloud 12

  • Insight 8x8 CCaaS (Contact Centre as a Service)

    Insight

    Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.

    • Cloud software
    • G-Cloud 12

  • Cloud Contact Centre

    GLOBAL 4 COMMUNICATIONS LIMITED

    Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.

    • Cloud software
    • G-Cloud 12

  • Cloud Contact Centre

    Amillan Ltd

    Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.

    • Cloud software
    • G-Cloud 12