Search results

240 results found in Cloud software in the category Natural language and speech processing

Apply filters

Clear filters
Cloud deployment model
Supplier type
User support
Using the service
Metrics reporting
Connected public sector networks
Data protection between buyer and supplier networks
Data protection within supplier network
Data storage and processing locations
User authentication
Management access authentication
Security certification
Security governance standards
Datacentre security standard
Staff security clearance
Minimum government security clearance
Pricing options
240 results found

Futr. Inside (Conversation-as-a-Service)

Futr AI Limited

Your organisation runs on all sorts of tools, services and systems, from expenses and holidays, to knowledge sharing and reporting harassment. Eliminate vendor lock-in and costly retraining by plugging your staff into your legacy systems through our light chatbot overlay. Everything they need, on whatever channel they have to hand.

Custom Chatbot Service

Pulsion Technology Limited

This service will provide you with a custom chatbot that will interact with your audience. Our chatbot utilises Natural Language Processing (NLP) to provide rich conversations and is compatible across all platforms and devices.

Microsoft Conversational AI

Ceox

Ceox helps public sector exploit Artificial Intelligence to deliver intelligent conversational agents to interact with citizens. Ceox Conversational AI Services cover discovery, design, implementation and support. Microsoft’s public cloud Artificial Intelligence and Machine Learning tools and services are set-up to improve service delivery enabling users to interact with services naturally.

PureEngage Cloud

Genesys Europe B.V.

The Genesys PureEngage Cloud Customer Experience platform provides organisations with a complete customer contact service that will deliver consistent, seamless and personalised experiences across all touch-points. Whether via self-service or human-assisted, Genesys ensures alignment with the stage and type of the citizen’s journey.

Intelligent Voice

Intelligent Voice

Scalable, Secure Speech Recognition and Natural Language Processing for highly regulated and privacy sensitive environments. The Intelligent Voice Speech Analysis Software provides a powerful and comprehensive suite of speech analysis capabilities, covering e-discovery / e-disclosure, live and post call compliance monitoring, PCI redaction, legal and regulatory services, and fraud prevention.

RPA Data de-duplication Robot

T-Impact Limited

Automatically merge duplicate records from your IT systems. Our data de-duplication Robot automates your IT system’s duplicate record checking. The Robot compares duplicate records, based on your business rules, and merges the records or marks them as not duplicate.

Becketts Cloud Voice, Contact Centre and Collaboration

Beckett Telecom

The Unify Cloud Voice, Contact Centre and Collaboration service is available at either ISO 27001 or Official security levels. Provides a secure high availability IP communication service from any location with a suitable data connection. Ideal transition from legacy Unify, Siemens, HiPath, Hicom and DX PBX and Contact Centres.

SmartAgent Automate - Chatbot

Mission Labs Limited

SmartAgent Automate will transform your customer care and sales teams with multi-channel and multilingual, asynchronous chat which seamlessly switches between integrated bot and agent, depending on the context. Completely deflect high volume, low value contacts via our automated chatbot, leaving your agents free to focus on serving high value contacts.

Recordsure Docs - Document Analytics and Artificial Intelligence

Recordsure

Recordsure Docs is a state-of-the art document analytics solution which enables the ingest, indexing and analysis of large text-based data sets, utilising Artificial Intelligence and Natural Language Processing (NLP), allowing records to be rapidly reviewed for remediation, compliance or customer/business insight purposes.

Speech Analytics for Police

Business Systems (UK) Ltd

Speech Analytics solutions from Business Systems, to manage and analyse multi-channel interactions including audio, email and chat. With 30 years' Speech and Interaction Analytics experience, we offer full consultancy, project management, implementation and support services to deliver best fit Speech Analytics solutions to police forces.

AI, NLP, Text Analytics, Multilingual Name matching, OSINT, Fake News

Basis Technology Ltd

Best of breed text analytics in over 40 languages that allows users to extract intelligence from unstructured text, understand context, extract entities, entity relationship and fuzzy cross lingual name matching capabilities. Media Monitoring and OSINT allow users to find threats or additional intelligence from public and social media content.

Audio Conferencing

8x8 UK Limited

HD Audio Conferencing service single click from 8x8's X Series (1-8), increases productivity, delivering a full collaborative solution via single web app, including conference calls with virtual online meetings; screen sharing; white-boarding; team meetings; video conferencing, Jitsi meeting experience (opensource); inbuilt telephony, IM & recording with call plans.

id8ai

ID8.AI - Cyber Secure

Online and real time idea creation platform to help early stage innovators explore their idea with the help of the platform community.

Group Explorer for Office 365

ClearPeople Ltd

Group Explorer (GX) is a cloud based subscription service, allowing users to easily work across SharePoint, Office 365 Groups, Yammer and Microsoft Teams. GX makes it simple to find the right Microsoft 365 collaboration workspace. If your workspace uses a Microsoft Group, use GX to find and access it.

Futr. Build (Conversation-as-a-Service)

Futr AI Limited

Subscribe to our vender agnostic conversation-as-a-service API, with endpoints for common use cases across the public sector. Whether its our natural language processing, translation or GDPR service, use the same serverless endpoints we use to power Futr’s conversation-as-a-service platform.

CDW 8x8 Audio Conferencing

CDW Limited

HD Audio Conferencing service single click from 8x8's X Series (1-8), increases productivity, delivering a full collaborative solution via single web app, including conference calls with virtual online meetings; screen sharing; white-boarding; team meetings; video conferencing, Jitsi meeting experience (opensource); inbuilt telephony, IM & recording with call plans.

VoiceScript Technologies PROFix

VoiceScript Technologies Ltd.

VoiceScript Technologies' (VST) solution is an automated, multi-person, multi-language, transcription and translation system that records multiple people in a room/court setting, providing verbatim, court-ready transcripts. The are diarised, time-indexed and each speaker is identified against their utterances. Clicking on the utterance produces the speaker’s voice, video clips and real-time notes.

Chatbot

Hopstay

Hopstay provides a chatbot solution to optimise customer support for local governments & councils. We automate responses to frequently asked questions & allow citizens to access key services through messaging & voice platforms. This improves accessibility & makes customer support more efficient.

RPA Housing management Robot copy

T-Impact Limited

Automatically validate and process price changes for rental housing and associated services. Improve decision making - Robots can process data sent by property agents quickly, ensuring accurate financial reporting and statistics.

CDW 8x8 Unified Communications

CDW Limited

Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

Shiken - AI-Powered Adaptive Learning

Meddicle LTD

Shiken is an adaptive learning management system (LMS) that blends AI and scientific research into learning acquisition to personalise learning and training for organisations while delivering mindfulness and mental health support to improve student and employee well-being. Shiken helps organisations deliver engaging, impactful, mindful and personalised training at scale.

Hendrix.ai AI meeting assistant

EncompaaS EMEA Limited

Hendrix.ai is an automated meeting note service. Hendrix joins conference calls by dialing in like other participants, merged into telephone calls, or used on mobile or laptops to capture conversations. Hendrix delivers a transcription of the conversation and a meeting summary identifying action items and highlights.

Artificial Intelligence (AI) Powered Pre-Assessment and Video Interview

Reliason Solutions Limited

Artificial Intelligence (AI) Powered Pre-Assessment and Video Interview

Azdio Technical Services Limited Cloud ICT Software Services

AZDIO TECHNOLOGY SERVICES LTD

Azdio Technical Services Limited provides a full suite of Cloud ICT Software Services, including scoping, UI, data import/export, application analytics/ scaling, in-transit/operational/staff security/asset protection, availability/resilience, identity/authentication support in a secure, certified and documented way, training/demonstrations as required, and ongoing support of products it builds along with its partners'/other selected products.

RPA UiPath Licenses

Fujitsu Services Limited

RPA Software Licenses

IBM WATSON - artificial intelligence professional

T-Impact Limited

Transform your business, enhance competitive advantage, and disrupt your industry by unlocking the potential within unstructured data. From gaining insights from text to automating interactions and analyzing images and video, tap into the power of Watson APIs to build your cognitive apps. Does your business think? it can with Watson

Sealed Call-Content Handling Platform

Cadgwith Health

The Sealed Call Content Handling Platform frees people from the limitations imposed by legacy communications technologies, and creating richer, more adaptive ways of call data management. By putting personal caller identity, rich functional capabilities and technological flexibility at the core, Sealed is creating the next generation of communication experience.

Cognizant LEAF - Learning Evolutionary AI Framework

Cognizant Technology Solutions UK Limited

Cognizant’s powerful Learning-Evolutionary-AI-Framework (LEAF™) is enables artificial intelligence to move beyond human limits to deal with this complexity today’s extremely complex problems and staggering amounts of data. Taking advantage of massive datasets and distributed computing capacity, it generates complex models and discovers novel decision-making strategies automatically, thereby optimizing business outcomes.

Contact Centre

Worldline

Worldline’s Cloud Omnichannel Contact Centre Platform provides customers with a personalised, frictionless, continuous experience regardless of channel (inc. Social Media), location or touchpoints; designed to harness both Artificial Intelligence (AI), Robotic Process Automation (RPA). Our Contact Self-service utilises IVR, Speech Recognition, Chatbots within a secure environment and full Audit trail.

Collaboration Tools

Agilisys Ltd

Agilisys are a Content Services partner who deliver solutions which extend the core functionality of Microsoft 365, to provide new tools for the various workplace personas in-line with business needs. This includes knowledge portals created for SharePoint Online, modern intranets, project management solutions, HR solutions, automation, workflow, forms and integration.

QlearFit - Employee Engagement Tool

Qlearsite

Deliver shorter, better, employee engagement surveys. The Qlearsite Engagement tool leverages market-leading AI enabled technology and a proven robust framework, to Send, Analyse and Drive meaningful change through personalised action plans Leverage text analytics combined with quantitative scores, surfaced in a Manager Dashboard, to drive meaningful change at all levels.

Skype for Business PSTN Calling

Insight

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

Unified Comms Managed Service

Cisilion Limited

Cisilion provide customers with a range of services including cloud consultancy, professional services and ongoing support or managed services. Whether it's working with cloud, hybrid cloud or private cloud deployments, Microtech can provide the expertise to design, implement, migrate and support your cloud solutions.

Talent Pool Recruitment Platform by TalentPool

TalentPool

TalentPool is an AI-powered talent matching platform which intelligently connects candidates and employers. We white label our matching engine, 'Cilla', and talent pool capability for a variety of functions from a standalone matching tool to a full service talent pool system to manage and engage passive workers.

4net Hosted Contact Centre

4net Technologies Ltd

4net offers omni-channel contact centre services from world leading application providers. Our services can be delivered via a number of hosting options, private, public and hybrid cloud. Services include customer analytics, skills-based routing, enhanced IVR, preview campaign dialler, dashboards, customisable wallboards, quality monitoring, multi-level permissions, call recording and open APIs.

Hosted PBX

8x8 UK Limited

Unified Communications service from 8x8's X Series (1-8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM,conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers

SmartAgent Assist - agent desktop

Mission Labs Limited

Our powerful SmartAgent Assist app has been designed with your agents in mind. Consolidate all of your communication channels into a single interface, with all your contact and customer information integrated and displayed. Your agents focus on providing answers rather than figuring out why and who they’re talking to.

Discourse

Daden Limited

Discourse is a conversational AI/chatbot development platform optimised for employee support. It is designed so that authors can focus on content management rather than natural language understanding, and uses database and flow-chart type tools to rapidly author content. Full analytics are provided, and an API supports any UI.

ServiceNow Reseller

SPOC

Resale of ServiceNow licenses along with consulting on optimum licensing model.

Application Development, Maintenance, Support and DevOps

ACUMEN BAY CONSULTANCY LIMITED

Application Development, Maintenance, Support and DevOps

Funnelback Enterprise and Site Search

Funnelback UK Ltd

The natural convergence of search, AI, and analytics, Funnelback’s Insight Engine proactively enables information to flow to where needed. Comprised of an Enterprise Search platform, auditing/analytics tools, and an AI powered enterprise knowledge graph, the platform makes deep discovery of information and insights more intuitive and immediate than ever before.

KnowledgeKube Low-Code Rapid Application Development Platform

Mercato Solutions

KnowledgeKube, a low-code RAD Platform that makes it faster to develop highly connected enterprise applications for the Web, Windows, iOS and Android. Create small productivity apps to large scale enterprise solutions that can be deployed across the enterprise and that easily connect with enterprise data, cloud services and devices.

Excession

Excession Technologies Limited

Excession is an Information Superiority Platform providing collaborative mobile Command and Control, Situational Awareness, large-scale video streaming, big data processing and Artificial Intelligence (AI). A real-time, interoperable platform, layering intelligence with a common operating picture enabling faster, smarter decision making.

Natural Language IVR

ECKOH UK LIMITED

Natural Language IVR simply asks, ‘how may I help you?’ Customers then use their own words to say why they’re calling and move directly to the right destination, eliminating menus altogether. It allows all inbound calls to use a single telephone number and be greeted with a natural dialogue.

Artificial Intelligence (AI) Powered Video Interview Analysis

Reliason Solutions Limited

Artificial Intelligence (AI) Powered Video Interview Analysis

Diona Services

DIONA (UK) LIMITED

Diona Mobility is a family of commercial off the shelf (COTS) enterprise solutions built specifically for the Health & Social Care markets, bringing together devices such as mobile phones and tablets with national, authorities and council's case management and eligibility systems. With a configurable framework to facilitate enterprise wide integration.

BMC Helix Cognitive Automation

Fusion Business Solutions

BMC Helix Cognitive Automation utilises artificial intelligence and machine learning engine from industry leading vendors. These cloud capabilities radically improve service management experience and efficiency. Fusion GBS is a Platinum Partner of BMC, reselling BMC Helix Cognitive Automation.

1Desk

IPsoft

IPsoft makes it possible to transform business performance through the employment of digital labor. Every day we automate thousands of IT and business processes for enterprises across a wide range of industries.

NICE inContact CXone Contact Centre Omnichannel Analytics

Business Systems (UK) Ltd

NICE inContact CXone Omnichannel Analytics provides actionable insights from every interaction to drive measurable improvements in omnichannel customer experience and agent performance. With 30 years' Speech and Interaction Analytics experience, Business Systems offers full consultancy, project management, implementation and support services to deliver best fit Speech Analytics solutions.

CDW 8x8 UCaaS (Unified Communications as a Service)

CDW Limited

Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

Alexa for Business

Amazon Web Services

With Alexa for Business, you can use the Alexa you know as an intelligent assistant to stay organized and focus on the work that matters. Alexa for Business includes the tools and controls that administrators need to deploy and manage shared Alexa devices, skills, and users at scale.

Hermes Cloud Contact Centre

Ciptex

Hermes Contact Centre is powerful communications software, designed for customer contact across multiple media channels. With Voice, Multimedia, and Social Media available as stand-alone contact channels, or integrated seamlessly for ‘omni-channel’ communications; delivered from the Cloud ‘as-a-service’ to any number of agents, anywhere.

storm® FLOW™

Content Guru Ltd (Redwood Technologies)

storm® FLOW™ is a feature-rich service management tool, allowing you to create a huge array of complex, automated, multi-channel, multimedia services for mobile and fixed networks. FLOW can be used to enable full communications integration, allowing customers to access services by email, SMS, phone, web or other media.

ART - Advanced Referral & Triage

psHEALTH

psHEALTH's Advanced Referral & Triage - ART supports NHS and private healthcare organisations with managing large volumes of referrals more efficiently. Seamless integration, automation and workflow streamlines the process eliminating time consuming tasks and saving cost.

Kaiasm Demand Engine

Search Johnston (t/a Kaiasm)

We give our clients the ability to radically align their proposition with the demand in their market/information space, satisfying users and growing market share in the process. It drives competition analysis, buying/content strategy, supplier analysis, range/category/information extension, PIM, online product filtering, extended conversion rate optimisation, on-site search and information architecture.

Odigo as a Service

Capgemini UK plc

Odigo is an omni-channel, cloud-based platform for Contact Centre as a Service. It can enable functionality, security, resilience and availability required by public sector Customers. Charges are opex-oriented and include a pay-per-minute component for voice. Much of configuration can be maintained by users. Access to upgrades is free of charge.

Resolver Decider ADR case management

Resolvercouk Limited

Decider is an online Alternative Dispute Resolution (ADR) case management platform that enables fast, simple and effective resolution of disputes and appeals in a collaborative way. Decider provides an online platform for effective case management by reducing the complexity, lowering the costs and increasing the convenience of dispute resolution.

QlearFit - Include (Diversity & Inclusion Survey tool)

Qlearsite

Scientific studies show that diverse organisations are more profitable and innovative but only if they're also inclusive. But Inclusion is an intangible that is almost impossible to measure. Our Inclusion Deep Dive survey leverages Natural Language Processing to encourage, analyse, and drive action based on staff experiences in the workplace.

Artificial Intelligence (AI)

Pulsion Technology Limited

Pulsion's Artificial Intelligence (AI) service provides end-to-end expertise for your AI cloud project. Our AI service utilises techniques including advanced analytics, text / speech recognition, horizon scanning, image recognition, and chatbot services.

Speech Analytics

Business Systems (UK) Ltd

Speech Analytics solutions from Business Systems, to manage and analyse multi-channel interactions including audio, email and chat. With 30 years' Speech and Interaction Analytics experience, we offer full consultancy, project management, implementation and support services to deliver best fit Speech Analytics solutions.

UCaaS (Unified Communications as a Service)

8x8 UK Limited

Unified Communications service from 8x8's X Series (1-8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM,conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers

Sesui Agent Connect

Sesui Limited

Sesui Cloud Communication provides cloud contact centre solutions when it's critical for phone calls to reach you. Sesui have been delivering cloud comms services for over 15 years to organisations like the NHS. Our approaches means we don't need to rip and replace and unites fragmented contact centres.

Pure

Elsevier

Pure is a research information management system, which helps universities and research institutions to manage data about their research and other related content. Using this high-quality data, institutions can create reports; showcase their research; analyse and track research progress and impact; monitor the grant lifecycle; and prepare their REF2021 submission.

Unified Communications as a Service (UCaaS)

Centerprise International Ltd

A market leading Unified Communications (UC) solution which provides an entry point to IP telephony and exceptional flexibility in the way a business can deploy collaboration applications. Based on Microsoft and/or Cisco technologies for maximum flexibility and customisation to business needs.

Digital Pathology Solution

Dedalus

An end-to-end Digital Pathology solution including a cellular pathology specific laboratory information system providing complete traceability from biopsy-to-reporting, real-time specimen tracking using GS1 barcode, vendor-neutral hardware interfaces, digital slide management and storage, virtual collaboration tools, automated post-image processing and interoperability for use in single or networked laboratories.

Skype for Business Plan 1

Insight

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

PureCloud

Genesys Europe B.V.

PureCloud delivers feature-rich services for collaboration, communications, and customer engagement. It is highly scalable, reliable, and secure, built on a true cloud Amazon Web Services (AWS), micro-services elastic architecture. Modern intuitive Web UI provides advanced routing of Omnichannel interactions, speech-enabled IVR, recording & Quality Management, surveys, dashboards and reporting.

AI.DATALIFT

Automated Intelligence Limited

AI.DATALIFT helps organisations take control of their data quickly and easily, bringing together insight from unstructured data across the organisation. By uncovering and reducing the risks within data through a powerful, real-time dashboard, AI.DATALIFT enables ongoing information governance, cloud migration, cost savings and compliance with key legislation (such as GDPR).

Data & Artificial Intelligence Cloud Solutions

DATA PILLAR LIMITED

Data Pillar is a Data Driven, AI & Cloud focused solution & consulting experts. Using a combination of data, technology, business intelligence, analytics and creativity, we analyse the quality and value of data and touchpoints to help companies succeed in achieving their strategic goals.

Apollo Cloud Telephony

Ciptex

Apollo is a simple, self-service Cloud telephone system. Delivered completely, ‘as a service’ from the Cloud, Apollo offers an easy solution for dial tone with some key features, reasonably priced, that enhances productivity and saves money.

Full Company Details as a single API and embedded Search Platform

Data Gardener Limited

- UK Companies Search Engine on Industry, SIC code, Area, - Data centric Software development Services - Print & Send Services - Data cleansing and extraction services - BMI reporting Services

Responsiv Solutions IBM Business Automation Content Analyzer

Responsiv Solutions Ltd

Content Analyzer helps rapidly accelerate extraction and classification of data in your documents. Content Analyzer can digitize, classify and extract unstructured document content using OCR and PDF text extraction. In addition, it can enable IBM Watson™ and other AI technologies to reveal business insight from your documentation.

AI.DATALIFT

risual Ltd

AI.DATALIFT helps organisations take control of their data quickly and easily, bringing together insight from unstructured data across the organisation. By uncovering and reducing risks within the data through a powerful, real-time dashboard, AI.DATALIFT enables ongoing information governance, cloud migration costs savings and compliance with key legislation (such as GDPR).

Arcus Answer Chat

Arcus Global Limited

Arcus Answer Chat offers the configuration and support of web chatbot solutions to help resolve questions for your online customers 24/7. Leveraging conversational language processing based on Amazon Alexa technology, it reduces load on your contact centre and improves customer service.

Intelligent appointment campaigns

Appt-Health

Helping commissioners to deliver on their prevention strategies and care providers to maximise their income from targeted appointments, for example the NHS Health Check, QOF and enhanced services.

Artificial Intelligence in the Cloud

Isharat Ltd

We offer adoption, consultancy, analysis, planning, design, deployment and support services for full-scale implementation of artificial intelligence (AI) systems using advanced natural language processing (NLP) algorithms, bots, cognitive & machine learning (ML) consultancy and implementation services. We leverage BOTS , artificial intelligence, machine learning and analytics to improve you services.

Level Cognision Artificial Intelligence Platform & Applications

Level Global Ltd

Powered by our Cognision™ AI Cloud, Level's solutions pair knowledge with data to create digital assistants that work the same way your people do. Level's Cognision™ Cloud gives you a structured, yet flexible way to build and deploy AI-driven solutions, scaling services from Proofs of Value to production-scale systems.

Cognisess

Cognisess

Cognisess provides the world’s most comprehensive predictive people analytics software platform. Driven by a unique combination of data science, neuroscience and machine learning, our cloud-based solution gives organisations unprecedented, data-led insights into talent recruitment, retention and performance through a single, easy-to-use tool.

Funnelback Enterprise and Site Search

Squiz UK Ltd

The natural convergence of search, AI, and analytics, Funnelback’s Insight Engine proactively enables information to flow to where needed. Comprised of an Enterprise Search platform, auditing/analytics tools, and an AI powered enterprise knowledge graph, the platform makes deep discovery of information and insights more intuitive and immediate than ever before.

CDW 8x8 Hosted PBX

CDW Limited

Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

Recordsure Voice - Speech Analytics and Artificial Intelligence

Recordsure

Recordsure Voice is a state-of-the art speech analytics solution which can be used to analyse any audio data, utilising Artificial Intelligence (AI) and Natural Language Processing (NLP), to identify operational efficiencies and cost savings, strengthen audit trails, ensure staff adherence to procedures and drive better customer outcomes.

Bespoke Digital Application Development and Implementation

ANS Group

The Application Development Teams work in squads to develop next generation cloud-based applications. Specialising in integration with PaaS services, the team develop responsive and feature rich applications that utilise the best technologies the cloud has to offer.

Azdio Limited Cloud Software ICT Services

Azdio Limited

Azdio Limited provides a full suite of Cloud Software ICT Services, including scoping, UI, data import/export, application analytics/ scaling, in-transit/operational/staff security/asset protection, availability/resilience, identity/authentication support in a secure, certified and documented way, training/demonstrations as required, and ongoing support of products it builds along with its partners'/other selected products.

Gov360 OpenSky : Robotic Process Automation (RPA, AI, ML, UIPath)

Open Sky Data Systems

OpenSky’s Gov360 Robotic Process Automation (RPA, AI, ML) offers a comprehensive RPA service. Using a robust methodology, we can analyse/assess business processes for RPA suitability, build a business case for RPA investment, and configure and deploy the UI Path robots, replicating interactions of people and technology to automate your processes.

Microsoft 365 Persona-Based Solutions

Agilisys Ltd

Agilisys are a Content Services partner who deliver solutions which extend the core functionality of Microsoft 365, to provide new tools for the various workplace personas in-line with business needs. This includes knowledge portals created for SharePoint Online, modern intranets, project management solutions, HR solutions, automation, workflow, forms and integration.

Cloud Contact Centre

Disrupt CX

Cloud-based Contact Centre service with advanced call routing, Omni- channel capability, intelligent self-service, natural language automation and self-service and voice biometrics. Scalable to 10's of 000's of agents with deep integration into existing CRM solutions

AI Chatbot and Voicebot Virtual Agent

Hostcomm Limited

AI chatbot and voice virtual agent able to 24/7 handle FAQs, problem solving, negotiation, and sales; it is installable on a website or any social media platform. It offers an on-premise hosting option, code-free setup, deeper customisation functionality, intuitive in-window authentication, and a personality engine.

Business Systems Mobile Call Recording

Business Systems (UK) Ltd

Mobile call recording and SMS recording enables your organisation to record inbound and outbound calls, together with SMS communications. Providing your mobile workforces with all the benefits of office based communications. Capture every detail with Mobile Voice and SMS Recording with Business Systems Mobile Voice recording solutions.

Self-Service Automated Guidance System

RegulAItion Ltd

Our system allows institutions to answer questions raised by their customers or employees in an automated manner. Customers interact with our engine in free text and receive a response which is approved by the institution and auditable. Our system captures interaction data and connects to CRM systems through APIs.

TeleWare Mobile Call Recording

Business Systems (UK) Ltd

Mobile call recording and SMS recording enables your organisation to record inbound and outbound calls, together with SMS communications. Providing your mobile workforces with all the benefits of office based communications. Capture every detail with Mobile Voice and SMS Recording with Business Systems Mobile Voice recording solutions.

Image and Video Analytics Software

Cubica Technology Ltd

Cubica's Machine Learning & AI powered Image and Video Analytics platform rapidly processes media content at scale. It performs Deep Learning based content detection, moderation, summarisation and linking functions and provides state-of-the-art tools for supporting the user in rapidly understanding and searching the content.

Smart Artificial Intelligence (AI) Learning systems

Mobile Edge UK

Cloud based learning systems based on Convolution and Genetic Neural Networks . System can be trained on data and examples loaded into the cloud, the resultant network can then be used in a framework as a base for solutions.

Topic Classification

eContext.ai

Turning digital data into operational intelligence. Organising and annotating any short or long form text with readable, consistent topic categories in a knowledge hierarchy. Customers manipulate these topics to perform behavioral analysis, content recommendation, ad targeting, document retrieval, data discovery, request routing, and more.

Prescience

Transversal

Knowledge management and automation platform. Centralized knowledgebase with semantic search technology and integral API, enabling knowledge to be served consistently and accurately on public-facing websites, intranets, CRM and internal business systems.

Learning Analytics (LA) Machine Learning (ML) & Artificial Intelligence (AI)

Texuna

Learner Analytics Strategic Transformation and Change also including streams expertise for institutional preparedness and the implementation of supporting policies. Drawing on a range of data sources across an institution. Providing insights to teaching and administration staff, also enhancing support for students.

Cloud Virtual Agent

Disrupt CX

Cloud-based Virtual Agent including natural language automation, customer self-service and voice biometrics. Includes speech to text and self serve across voice and all digital channels. With a simple SIP integration the solution works alongside your current environment driving improved customer operations efficiency and customer satisfaction through automated self-service.

JUST: Transcription

JUST: Transcription

JUST: Transcription uses speech-to-text technology to make transcripts less expensive and more accessible, and unlocks insights not easily available as spoken-word. Integrates with existing workflows across government departments, e.g. customer services, telephone advice lines, courts and tribunals, policy makers and judges.

Hostcomm Omnichannel Customer Engagement Contact Centre Platform

Hostcomm Limited

We provide clients with the ability to communicate with their service users over their choice of channel. Our omnichannel solution includes an AI natural language chat bot, virtual outbound voice bot, predictive dialler, live messaging, PCI-DSS payment IVR, hosted telephony, natural language IVR, reporting and analytics, voice recording and analytics.

Skype for Business Plan 2

Civica UK Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. Via Civica. See https://products.office.com/en-gb/skype-for-business/online

SCYTALE Armour Comms

GRC Ltd

Armour Mobile is a CPA certified encryption application for secure (voice, video, IM, group chat and data) available on iOS and Android devices. Offering to customers a cost-effective, easy to use technology combined with advanced security techniques available in cloud-based and on premise architectures, available up to UK SECRET.