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1918 results found in Cloud software in the category Customer relationship management (CRM)

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Incessant BPM Testing as-a-Service

INCESSANT TECHNOLOGIES (UK) LIMITED

Incessant BPM Testing as-a-Service is a service that enables organisations to initiate tests on BPM applications without upfront investment of technology and resources. It brings BPM testing expertise to organisations by combining functional and automated testing techniques.

Agile Service Desk Suite

Agiloft Inc

Winner of Best Overall Value four years in a row, Agiloft Service Desk Suite is top rated by users and analysts alike. Streamline your operations to close tickets faster, improve consistency, and gain actionable insights. With a customizable end user portal, full workflow engine, dashboard performance metrics, and more.

Vendor Risk Management

DVV Solutions

Vendor Risk Management (VRM) - offers SaaS Software to automate, centrally manage, create a workflow process and remediate risk associated with supplier access to client data, networks or other use cases around the client-supplier relationship.

Secure Service Management Capability

Fujitsu Services Limited

Fujitsu's Secure Service Management Capability provides an IT Service Management toolset (ITSM) with enhanced capabilities, which can be hosted in a multiple different environments from OFFICIAL to ABOVE SECRET. Based on BMC Remedy and includes modules for Incident, Problem and Change Recording, Standard Reporting, Knowledge Management, Asset and Configuration Management.

Cloud VoIP

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Firmstep Forms Offline

Firmstep Ltd

An extension to the Firmstep Forms solution. It is perfect for staff or contractors who need to capture data in the field, or access their jobs list, but cannot rely on mobile connectivity. This solution provides offline capability to the market leading online eforms package, without needing an 'App'

NFON Enterprise Cloud Telephony

Bechtle direct Ltd.

A cloud telephone system specifically tailored to fit your business needs with scalability up to 250 thousand users. Free internal calls and you can work anywhere and make and take calls on your mobile or PC Softphone / Skype for business. No investment in on-premise expensive equipment and maintenance contracts.

Qtip.me - Cloud queuing and Feedback for Customers

Wild Rest Limited

Qtip.me is a cloud service that enables people to queue for a service remotely using their mobile phone allowing freedom to utilise waiting times thereby improving the customer service experience. For the buyer, it brings down operating costs and makes it easy to manage customer queues and interact with customers.

Disabled Childrens Register

Idox Software Limited

Digital solution for secure online registration of disabled children in the Local Authority community area. Store and track information to help you to plan quality services for disabled children based on factual information, updated by parents, as child’s development/circumstances change. Includes “Care Passport” option that can be given to providers.

Civica Civil Enforcement – Large

Civica UK Limited

Large Civil Enforcement solution for sites receiving between 100,000 and 200,000 PCNs pa. It provides a comprehensive suite of integrated solutions designed to optimise efficiencies and reduce operational risk across the end-to-end PCN and permit management lifecycle. It streamlines local processes from parking and permits administration to digital CCTV-based enforcement.

Pro9 Exam and Qualifications Processing Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ Exam and Qualifications Processing solution which offers a highly configurable, functionally rich solution for the Education sector. Management of enquiries, admissions, students, placements, qualification frameworks. Online student portal delivering sophisticated self-service features.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Comparex UK Ltd

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Launchcloud.Com

Launchcloud

Launchcloud's suite of iOS, Android and web apps, provides paperless data collection in the workplace eliminating the need for paper, and saving time and resources. Drag and Drop forms allow full customisation, and data capture can be done using web browser, phone or tablet.

PatientComms

Dataphiles Ltd

PatientComms is a cloud based patient engagement platform which enables NHS Trusts, CCG's, CSU's, GP's, Dental Practices & other healthcare providers to complete patient surveys (like the NHS Friends & Family Test), patient studies, provide interactive appointment reminders and healthcare messaging.

Bramble Hub Amlib UK - 247lib.com for Health Libraries

Bramble Hub Limited

247lib.com is a complete web library asset and online resource management system. 247lib.com allows you to implement dynamic content websites, discovery OPACs, enquiry management, social media management, acquisitions management, mobile library and public library management systems. All applications are backed by full training, migration, implementation and support services.

assist-Mi

assist-Mi Limited

assist-Mi is an "app" that allows a user with restricted mobility or disabilities to request assistance while travelling, visiting a service provider, a retailer, workplace or other location. It optimises customers experience andservice provider operations. The user's profile is visible to the service provider so they anticipate the users needs.

Main-Tel (N.E)Ltd Hosted Voice Service

Main-Tel (NE) Ltd

MHV is for organisations looking to replace/consolidate their existing telephony infrastructure and gain significant cost benefits, while future proofing their telephony. MHV is a fully managed service, on-going platform management, SIP Trunking and maintenance are included. Highly flexible, scalable, resilient and a feature rich platform meeting demands of any organisation.

Government and Healthcare Learning Management System

New Era Education Ltd

The Government and Healthcare LMS combines our innovative collaboration, learning and assessment tools with the latest Microsoft, Google and educational cloud apps to deliver, manage and access learning anytime; anywhere. Users, security and identity management are seamlessly integrated ensuring users easily gain access to all their information, resources and applications.

Ivanti Service Management

Softcat Limited

Ivanti Service Management is a robust, highly flexible IT and Enterprise Service Management application, built on best practices that helps customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery, and performance.

Office 365 user adoption and training platform

OfficeLabs Ltd

OfficeLabs provides a micro learning delivery platform, digital training content and support needed to help bridge any digital literacy skills gaps in an organisation. Our suite of products help drive technology adoption in a fast, effective and fun way.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Softcat Limited

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Dynamics 365 for Sales

Civica UK Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. Via Civica. https://www.microsoft.com/en-gb/dynamics365/sales

MISS Intelligent Scheduling System

Malinko Scheduling Software

Automated intelligent scheduling for a field-based workforce. Comprehensive and secure system for managing appointment booking. Automatically creates schedules, matching client requirements with organisational priorities. Dynamic rescheduling throughout the day in response to disruptive events. Live data and location information collected from field staff via mobile app, with lone worker protection

storm® RECORDER™

Content Guru Ltd (Redwood Technologies)

storm® RECORDER™ provides a platform for converged recording of multi-channel of communications. Covering fixed line and mobile voice, SMS and on-screen interactions, RECORDER ensures there are no loopholes in compliance and quality control frameworks. The data produced can either be stored in the cloud or on a user’s own system.

New Claim Suite for Housing Benefits & Local Council Tax Support

IEG4 Limited

The IEG4 eClaim for New Claim (Housing Benefit) and Local Council Tax Support is an intelligent online service that enables Councils to channel shift citizens requiring assistance paying their rent and or Council Tax. The forms integrate with the three main back office systems and the mainstream EDMS solutions.

NHS Staff Community

QuestBack

The Questback EFS Employee platform is specifically designed to measure employee engagement metrics and associated areas. The platform includes pre-defined survey questions but it is easy to create custom questionnaires – even with adaptive (mobile friendly) layouts.

Web Design and Development

Netcel

With over 20 years' extensive experience in Website development, we implement and support a wide range of .NET CMS solutions. Using CMS digital services like Episerver, Sitecore and Kentico, we help our clients streamline and enhance their Web and content practices to achieve business goals quickly and efficiently.

Drakewell C2-Cloud

Drakewell Limited

C2-Cloud is a scalable database designed to capture, validate, store, analyse and disseminate road traffic data via any web-enabled computer. Data types handled include binned and per vehicle record traffic data covering vehicle class, axle, speed, time, direction, weight, gap and headway.

Amazon Connect

Amazon Web Services

Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

Microsoft Dynamics 365 for Sales Device SL

SeeLogic Ltd

Multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

Crimson - Investigation Management

WPC Software Ltd

The Crimson suite provides a range of functions for managing incidents, investigations and general records management. The system is used to manage a variety of business areas including major crime, anti-corruption, missing persons, licensing, trading standards and personnel vetting.

Umbraco Content Management System (CMS)

Connect Internet Solutions Ltd

Our Umbraco Content Management System service provides flexible, end-to-end, access-from-anywhere website content management with hosting. Using the .NET open source Umbraco CMS and honed through many years delivering CMS services to the public sector, this modular, scalable, affordable solution suits websites, intranets and extranets. Connect is a Certified Umbraco Partner.

Foehn Cloud Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

SupportDesk Facilities Management

House-on-the-Hill Software Ltd

SupportDesk Facilities Management enables businesses to keep on top of all aspects of Property Management, from logging reactive FM tickets, Planned Preventative Maintenance, Catering, Resource Booking to managing Stock and Inventory, allowing you to keep track of maintenance tasks, job costs, work orders and infrastructure items, all in one place.

Cirrus Speech Analytics License powered by Verint

Cirrus

Our individual user license allows your organisation to only provision access for those who require the Cirrus Speech Analytics functionality powered by Verint, meaning you only pay for what you need.

ERP Cloud

Epaccsys Limited

ERP Cloud software provider Epaccsys have been supplying ERP Cloud software and ERP Cloud software solutions for over 15 years with Epicor ERP Cloud software. The full suite of ERP Cloud software modules available include Financial & Distribution ERP Cloud, Supply Chain Management and Project Management ERP Cloud software

Microsoft Dynamics 365 for Sales: Adoption, Transition & Training Services

Tisski Limited

Analysis, planning, design, deployment and support services for Microsoft Dynamics 365 for Sales.

Proclaim

Eclipse Legal Systems

Proclaim is a case management and practice management software application - the only solution of its type to be Endorsed by the Law Society.

NHS Friends and Family Test (FFT) Survey

Rhubarb Business Services Limited

RHUBAS is a patient satisfaction and experience solution enabling Trusts to deliver enhanced NHS Friends and Family Test (FFT) surveys. By providing omnichannel, multi-language survey solutions with enhanced unique real-time dashboard technology and MI reporting, we put the patients and the Trust at the centre of everything we do.

Renewable Energy Analytical Applications

Datalytics Technology

We offer design and deployment of a secure high performance big data analysis and modelling platform based on a standardised, commodity open source and commercial software stack. The analytics environment enables customer generation and execution of predictive and risk stratification modelling for the target domain at scale.

Social Platform

1Tech Limited

1Tech’s Social Platform is an enterprise web platform for building business solutions that deliver immediate results and long-term value. Encompassing Liferay Community Edition, it can be used in multiple ways including: • Web Platform • Collaboration Platform • Social Platform

Cloud Episerver Solutions

Netcel

As a Episerver Premium Partner, Netcel delivers innovative, robust and scalable .NET cloud solutions. Adopting agile project management methodologies, we design, build and launch Episerver websites aligned to best practice. Bridging the gap between marketing and delivery, we use strategy, technology and experience to deliver long-term digital success for clients.

Drupal Development Service

CTI Digital

CTI’s Drupal Development Service consistently delivers high ­quality digital services in a predictable and cost­ effective manner. Teams are equally capable enhancing existing Drupal solutions, architecting new platforms. Reflecting extensive public sector experience, naturally our rigorous processes satisfies concerns relating to quality assurance, accessibility, security and governance.

e-shot™

Forfront Limited

e-shot™ is an intuitive, powerful email marketing system. The platform offers a range tools for successful email marketing; API integration, several creation methods, easy contact handling, a/b split testing, best-in-class detailed reporting, advanced engagement analytics, automation and Google analytics tagging. The platform also has a fully integrated SMS marketing facility.

Firmstep Forms including Self and Dash

Firmstep Ltd

Forms is used by over 170 UK Councils and many Public services allowing organisations to fully digitise services with intelligent transactional eforms optimised for mobile. Workflow, integrations and connections for payments included. Self and Dash provides secure single sign-on portals to deliver first class Customer Experience and together drive savings

Dynamics 365 for Team Members

Civica UK Limited

For users not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. Microsoft. Via Civica.

spa

tmwk Limited

spa shows the value of care and support for vulnerable people using outcomes as evidence. It includes case and contact management, support planning, outcome monitoring and risk assessment. It is fully configurable, and used by Housing Associations and voluntary organisations on services for a wide range of client groups.

WebDB

Xenium Solutions Limited

mWebDB is a forms based solution that mobilises existing or new corporate database applications by enabling users to view, synchronize, edit and update SQL database information from mobile devices, laptop/desktops. Customised mobile solutions can be created in a point and click environment in a few short hours.

Datorama Marketing Analytics Platform

Datorama UK Ltd

Datorama’s Marketing Intelligence solution helps marketers understand the impact of their marketing on their business KPIs. We connect all marketing data sources together to form a single source of truth for more efficient reporting, insightful dashboards/visualisations, better decision making and total control over their marketing performance.

Identity Authenticate

Experian

Identity Authenticate is an personal identity solution, enabling organisations to authenticate a citizen’s identity in real time, irrespective of channel . This is achieved by validating that the individual’s name and address details are correct,that they exist, and verifying that the owner of these details is the person presenting them.

Zendesk via Netpremacy

Netpremacy Limited

Zendesk is a customer service platform offering rich, modern cloud based helpdesk functionality. It's designed for public sector service desks who want to create customer and citizen relationships that are more meaningful, personal, productive. We start by helping customers provide great support, then develop self service and proactive engagement enhancements.

DutySheet: Online Volunteer Management

DutySheet Ltd

DutySheet is the UK's leading volunteer management system. Accessible via any internet enabled device and with its user friendly design, DutySheet allows volunteers to log & manage their shifts, view upcoming events, communicate with colleagues and supervisors, keep their details up to date.

SharePoint Development

Cloud Cover IT Limited

To design and tailor SharePoint to our clients' individual needs and implement the software to allow the client to use it to its best effect.

CoreGov - Dynamics 365 Association Management

Core

Core has configured Dynamics 365 specifically for use by associations, to accelerate CRM project delivery based on the best practice we have learned from working with public sector associations for the best part of a decade. The result is the familiar Microsoft interface centred around the member journey.

Spektrix

Spektrix Limited

Spektrix is powerful and innovative cloud-based box office, marketing and fundraising software for arts organisations.It provides a comprehensive range of tools for ticketing, customer relationship management, reporting, analysis, customer segmentation and giving management. It is backed up by a brilliant support team who have strong crossover arts and technical expertise.

SmartSurvey Business

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to create and collect data through Online Forms, Emails, SMS and QR codes. Customer Satisfaction Surveys, Employee Surveys, Market Research, Training Evaluation, Assessments, Patient Satisfaction, FFT Friends and Family Tests and much more.

TrainingCRM

BrightOffice Ltd

TrainingCRM is a fully integrated enterprise cloud software solution designed specifically for the training industry which offers superior support, functionality and effectiveness in the management of trainers, the allocation of delegates and the provision of training courses. Covering the full flow of any business, from enquiry to customer account management.

Recycling of ICT, Telecomms & Cable to WEEE and EA Regulation Standards

Network 2 Supplies Ltd

N2S are the leaders in pursuit of zero waste technology, delivering a disposal service that consistently returns technology waste to maximum re-use. We can offer secure collection bins for use in data centre environments. These are then transported to N2S where the data is cleansed and the drives destroyed.

Ctalk Contact Centre Queue Capacity Licence

Ctalk Limited

Ctalk Contact Centre Queue Capacity allows calls to be queued in the cloud while waiting for an agent to be available.

Dynamics 365 for Customer Service Device

Microsoft

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Food Licensing Application Process Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of food Licensing application Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Fusion Sales Contracts Cloud Service (B75801)

Oracle Corporation UK Limited

Fusion Enterprise Contracts Management Base provides a foundation solution for contract management for contracts such as sales, procurement, projects and services. It is a comprehensive offering for standardising contract policies, improving internal controls, and complying with all contractual obligations and regulatory requirements.

Resolver Complaints Case Management Service

Resolving Limited

An assisted complaint management platform allowing the organisation to log complaints, problems and issues and the helping the organisation to efficiently gather, understand, predict, respond and resolve. Full MI with key insights and benchmarking to drive service improvement. Reduce costs, understand your customer's issue and improve services.

First Response - Community Paramedic

Meta Cannect

Designed for Community Paramedics and Emergency Operations Centres, working with G.P.s to enable more effective communication and consultation, providing supplemental information using a smartphone (in addition to a phone conversation). Low data live video streaming and auto-translate messaging, allow collaborative working between healthcare professionals.

G Suite Basic

Netpremacy Limited

G Suite Basic resold via Netpremacy (an authorised Premier Partner). G Suite: a set of productivity tools designed for Cloud, users working anywhere, on any device. Includes Gmail, Calendar, WP, Spreadsheets, Presentations, Video, Voice and Text Conferencing, Forms, Team-Sites, Social-Networking, Document Storage and Sharing. Realtime collaboration makes team-working the norm.

interCOMM Digital Services Platform with eForms

Visionhall Information Systems Ltd

The interCOMM Digital Services Platform: build end-to-end digital transactions for service requests, reporting, surveys, petitions, applications and payments. Non-technical tools to build secure, simple-to-use customer forms and workflows.

Address Verification & Geocoding

Melissa Data Ltd

20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; and formatting errors that don’t conform to a specific country’s postal regulations. Our service verifies addresses for UK and 240+ countries in real-time, at point of entry, to ensure only valid addresses enter your systems.

Mozzo

Coeus Software Ltd

Mozzo is a Field Force Automation platform for the Public Sector. Mobilise processes using a simple design tool, integrating back office systems using connectors. Work offline and online with smartphones, tablets or PCs running Android, iOS or Windows. Securely search or capture forms, tasks, tickets, statements, searches etc.

Panacea Project Manager

Panacea Applications Limited

Panacea’s award-winning software provides a comprehensive project management solution with intuitive planning and guaranteed time and cost savings. Public sector subscribers report effective planning, resource management, performance monitoring and analysis. Whichever modules you use, Panacea Software makes your workflow more effective, more efficient and more capable of adapting to change.

Panacea Account Manager

Panacea Applications Limited

Panacea’s award-winning software provides an exceptional account management solution which delivers guaranteed time and cost savings. Public sector subscribers report impressive improvements to their approval ratings, productivity and ability to meet strategic priorities. Panacea Software will make your workflow more effective, more efficient and more capable of adapting to change.

Microsoft Dynamics 365 for Field Service: Adoption, Transition, Training Services

Tisski Limited

Analysis, planning, design, deployment and support services for Microsoft Dynamics 365 for Field Service.

Over the Counter Payments

allpay Limited

allpay provides a comprehensive over-the-counter network payments service utilising more than 40,000 PayPoint and Post Office outlets and branches nationwide, providing organisations with daily transaction data via its secure cloud-based portal. Payments can be made via barcoded bill or plastic payment card.

Custom Software Development

Pulsion Technology Limited

We provide custom software development services which transform the user experience and integrate with your existing business systems. Our custom software solutions are built using open source, PHP and Microsoft technologies and extend to multiple systems, such as Case Management, Workflow Management and Customer Relationship Management.

Dynamics 365 for Sales

Softcat Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Managed PKI in Microsoft Azure

Trustis

This is a high assurance, dedicated Microsoft PKI delivered as a managed service, hosted in Azure. With our Managed PKI in Azure you have a fully customised, high assurance solution with full control of your own cryptographic keys, managed from an ultra-secure, accredited facility in the UK.

IBM App Connect Professional for application integration (SaaS for OFFICIAL)

IBM United Kingdom Ltd

IBM App Connect connects your applications in minutes - automating updates, notifications, and events, and keeping your data in sync between multiple applications. You can use it to connect applications in the cloud or local (on-premises) applications.

Mindbreeze Inspire Search and Knowledge Management

Extended Content Solutions Limited

Mindbreeze InSpire unites company's business information from multiple internal sources with external information (the Internet etc.) in to one unified semantic search index to help users find information in correct context quickly and efficiently.

Dynamics 365 for Customer Service

Silverbear

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/customer-service

Video Conferencing Premium

Voicenet Solutions Limited

Video Conferencing and Communications service from 8x8, Virtual Office Premium, increases productivity, delivering a full communications solution: collaboration via video conferencing, video/ web chat, telephony, voicemail, messaging, conference calls, data sharing, online meetings; call recording, customer analytics, fax. App, softphone, portal access. Barge-monitor-whisper. Virtual numbers. Unlimited minutes to 30+ countries.

Cherwell Service Management

Softcat Limited

Cherwell Service Management is a powerful, modern IT service management (ITSM) software solution based on codeless architecture that provides organisations the flexibility needed for rapid configuration and customisation, minimal overhead, and frictionless upgrades—at a fraction of the cost and complexity associated with legacy ITSM tools.

Stopford, agenda - Generic Diary Management System

Stopford Information Systems

The Stopford diary system offers councils an all-in-one system that has all of the benefits of applying a generic diary across all services while still retaining the service specific functionality that services need to operate efficiently.

ONE Engagement Hub

Thunderhead

ONE Engagement Hub is an omnichannel system of engagement that allows organisations to listen to their customers across all touchpoints, engage them with one voice, and learn from the process. ONE leverages real-time profile-building, decisioning, and self-learning, and provides in-the-moment customer journey analytics. Effortless Engagement = Happier Customers.

storm® CONTACT:IVR™

Redwood Technologies Ltd

storm® CONTACT:IVR™ is a contact centre automation service that enables customers to self-serve routine inquiries. CONTACT:IVR uses techniques such as speech recognition and keyword recognition to process spoken and written inquiries and automatically connect customers to the correct information, freeing up agents to deal with more complex issues.

Living Actor Digital Virtual Assistant

TriVirtual Ltd

Living Actor™ is a combined Digital Assistant/chatbot and live web-chat multimedia customer service platform. This solution reduces calls and emails by allowing customers to self-serve when they wish, 24 hours a day, with complex issues escalated via web-chat. Advanced 3D avatar technology and integration with existing systems brings fast ROI.

Housing Association Tenant Portal

Cloud40 Ltd

The Tenant Portal provides digital self-service for a tenant to engage with their housing association. Reporting repairs, making a complaint, payment or asking to be removed from all systems to comply with GDPR, are features of the platform. Our integration technology enables legacy systems to be integrated and data accessed.

Landlord Accreditation Scheme Software

Rocktime Ltd

Rocktimes landlord accreditation software allows councils to provide an effective online platform to manage landlord accreditation through the delivery of E-learning for ongoing CPD accreditation and the management of instructor led training courses. Rocktimes systems can be integrated with legacy CRM/EDRMS systems as well as postcode and online payment systems

Workbooks Business

Workbooks Online Ltd

Workbooks.com delivers award winning world-class CRM and business applications that provide you with the tools you need to accelerate growth, automate business processes, reduce operational costs and improve customer support. Our technology extends beyond sales, marketing and customer support to include order management, order fulfilment, invoicing and customer support.

storm® CONTACT: IM™

Redwood Technologies Ltd

storm® CONTACT:IM™ enables organisations to incorporate web chat seamlessly into their multi-channel communications, managing all channels through a single blended interface. IM requests are handled by iACD® (intelligent Automated Contact Distribution) logic, which ensures that inquiries are always connected to the best automated or live resource.

LINKS CarePath - A Therapeutically Driven System

ILLY Systems Ltd

Market leading therapeutic system offering comprehensive case management and reporting supporting initiatives on Substance Misuse ( Drugs and Alcohol), Criminal Justice and Young People. NDTMS compliant, full TOPS implementation, Prescribing and Harm Reduction modules. NHS Trusts, Council, Community services, Prisons, Residential Rehabilitation services, Families Services and Young People’s services

Dynamics 365 for Field Service Device SL

Civica UK Limited

Multiple users can access the Microsoft Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device. Via Civica

FOI Case Management

Blackthorn GRC Limited

This service can be used to handle enquiries from start-to-finish. Capture the method and type of enquiry, allocate tasks within teams, monitor the progress, and ensure the customer is satisfied. Record how the response was formulated, who was involved, and then report against the full lifecycle. UK hosted to IL2/OFFICIAL.

Attend Anywhere Video Consulting (telehealth) Capability

Attend Anywhere

Attend Anywhere makes it easy for health care providers to offer video call access to their services, as a normal part of day-to-day operations. Our telehealth solutions are purpose-built for health, so security, privacy, data protection, and the ability to work within existing clinical processes, are integral.

K2C Call Back

Klick2Contact EU Ltd

With one click your customers request a call-back from an agent. It's free for your customers and you are billed per minute at a set rate. The whole process takes just seconds and you will be in personal contact with your customers at precisely their point of decision or enquiry.

Objective Keystone for Collaborative Authoring, Consultation & Engagement

Objective Corporation Limited

Objective Keystone provides an integrated collaborative environment to develop policies and strategic plans utilising best practice content; provide a unified workspace, publishing and delivery services; and facilitate the involvement of stakeholders through real-time consultation, collaboration and engagement with local communities. Includes Collaborative Authoring and Stakeholder Engagement. Local Development Plans.

Multi-Buyer Public Sector Procurement Portal

Millstream Associates Limited

Fully supported procurement portal providing notice publication services to the OJEU and Contracts Finder through supplier and buyer interfaces. Functionality includes Requests For Quotations, notice e-mail alerts, Contracts Register and Management, eTendering, ESPD service and Management Information Reporting.

GOSS LiveChat

GOSS Interactive Ltd

GOSS LiveChat enables website/intranet visitors to use instant messaging, for immediate response by your Contact Centre agents. Used by Customer Service Teams, Sales Teams and Support Teams to deliver improved levels of customer satisfaction within Local Government/Authorities/Councils, Central Government Agencies, NHS Trusts, Police Authorities and Housing Associations.

IBM Microsoft Dynamics 365 for Social Housing

IBM United Kingdom Ltd

IBM's solution for Social Housing provides a modern digital services and customer engagement platform based on Microsoft Dynamics 365 and the Microsoft Cloud. A powerful platform for Social Housing transformation and 'Digital by Default' programmes successfully deployed to a significant number of UK based Housing Associations.

My Council Services - Non Production Environment

Abavus.co.uk

A testing and sandbox environment available for clients to conduct their own quality assurance and testing. A fully functional mirror of the client's live instance with the option to have all current configuration settings cloned at intervals upon request. Incremental clones are chargeable

Microsoft Azure Cloud Adoption, Consultancy & Implementation Services

Tisski Limited

Full range of advice & guidance, supply & delivery and transition services for adopting Microsoft Azure Cloud Technologies.

Microsoft Dynamics 365 for Team Members

Bytes Software Services

For users who are not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. bsscloud