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2318 results found in Cloud software in the category Customer relationship management (CRM)

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2318 results found

FastForm Online Bookings

Clarity Information Solutions

FastForm Online Bookings is a web-based course management solution that is used by local authorities, police forces and safety camera partnerships to streamline the delivery of driver offender retraining and road safety awareness schemes. FastForm also provides online booking and payment facilities for course participants and service providers (call centres).

Liberator GDPR solution for Local Authority Councils

Farthest Gate Limited

The Liberator Licensing software is a market leading module forming part of the Liberator suite of products. Liberator Licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Staff Skills & Competencies Survey

Blackthorn GRC Limited

People are our most expensive resource, yet we are often unaware of what they can truly deliver. Our Skills Discovery tool can perform an objective assessment of the skills and competencies within the workforce, providing leadership with a clear indication of gaps in the collective capability. UK hosted upto IL3/OFFICIAL.

Housing Needs Software – Temporary Accommodation

Home Connections

Non-profit company providing bespoke social housing SaaS including housing registers, Choice Based Lettings (CBL), direct lettings, integrated mutual exchange, accessible housing registers, options, homelessness and homeless reduction, temporary accommodation, Homefinder UK, Section 5 referrals and smartphone apps. Built-in workflow, e-communications, CRM, fraud detection and document management.

Dynamics 365

Cisilion Limited

Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

Puzzel

Intelecom UK Ltd.

Puzzel is a complete Cloud Contact Centre solution. Superior voice management is complemented with a suite of multi-channel capabilities - Email, SMS, Web-chat and Social media. All in one single, and compelling, UI. Puzzel also offer Workforce Optimisation (QM, WFM), Speech Analytics, Payment, Knowledgebases and full integration to CRM systems.

Pupil Asset MIS and Tracker

PupilAsset LTD

The Pupil Asset MIS is a Management Information System for all schools and MATs. From student records, staff management and online registration, to census data, parent messaging and payments. MIS also includes Tracker, covering advanced assessment tracking and behaviour management, as well as teacher and parent apps.

FR Forms

Free Rein Limited

FR Forms lets you create your own forms (in a drag and drop editor) and deliver to one or more tablet or smartphone. Then capture the data back to our secure server for onward merge to you CRM or project database. Service starts as a free account (restricted functionality). https://www.frforms.com

Discover

100%Open Limited

Discover is a bespoke web-based platform that has been developed for the online hosting of innovation challenges. It enables publishing multiple challenges and sourcing responses via a secure and configurable online application form. This helps to maintain fairness and as well as protecting against IP contamination with a solver community.

Network & Internet Security - SSL Certificate Inventory Management System

Genius PPT Ltd

Discover and manage every SSL certificate in your network inventory. Easily identify, what, where, when and centralise all expiry dates. Never miss a single certificate renewal with automated expiry alerts guaranteeing continuity of business processes. Easily identify, manage weak or non-compliant certificates and services across your public and private networks

Finance

Epaccsys Limited

Finance systems provider Epaccsys have been supplying Finance systems and Finance solutions for over 15 years with Epicor Finance software. The full suite of Finance modules available include Financial ERP, Distribution ERP, Supply Chain Management ERP and Project Management/Finance ERP.

Online Application and Assessment

Locata Housing Services Limited

Locata’s application and assessment service allows Local Authorities to create intelligent online application and change of circumstances forms, these guide applicants through questions to easily complete complex application forms. Data is processed against the authority’s policy, and assess applicants’ suitability, eligibility or priority against particular services.

Flexible & User-Friendly Newsletter Management Service

Panlogic Limited - Digital Engineering

eNewsletter service User administration of newsletter creation Newsletter templates (‘standard’, ‘promotional’) Newsletter publishing CRM ingest (nightly/hourly) CRM/site registered users merge Mailing list preview/editing Previewing, confirmation and send-out (via email templates) Auto-publishing to site (via web templates) Auto-publishing to relevant place in information architecture Analytics, statistics & tracking (bounce/open rates, click-throughs)

Docurate - Online invoicing and contact management

Pinro Technologies Ltd

Our cloud based platform Docurate allow organisations to create, share, sign and store documents from a single place.Manage all of your customer details and invoices from an elegant dashboard. User can access Docurate anywhere. Data is safe, secure and encrypted.

Liaison Continuing Healthcare Solutions

Liaison Financial Services Ltd

Cloud based software solutions to drive cost savings and efficiencies in CHC to deliver QIPP savings as well as more effective controls over CHC costs. Liaison use innovative and leading data analysis and interrogation techniques (Augmented Intelligence with Machine Learning) in order to analyse transactions and patterns within your data.

Zoom Video Webinar

Generation Digital

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.

Axellera Data Management RAD for Digital Transformation

Bancstreet Capital Partners Ltd

Empower your teams to on-board, quality assure, manage and govern and distribute decision making data from any source. Move from fragmented data silos and patchy audit-ability and governance to a business wide capability that not only streamlines the way you collect data & reduce risks but empower decisionmakers organisation wide

Invictus - Victim Services Management Desk

Empowering Communities

Invictus is a secure, private cloud based solution for the Management of Victims of Crime. It automatically imports data from other systems and has been designed to help organisations meet their obligations under the Victim Code. Invictus increases productivity and engagement and has encrypted public facing self referral forms.

Salesforce - Community Cloud

Salesforce.com

Salesforce Communities is the transactional, self-service web portal for government. Proactively push knowledge to answer citizen queries. Enable community collaboration and support. Allow users to create cases, browse case updates and transaction history. Generate web forms to submit information directly into support processes and the back office. ©SFDCGC102018

SBL Amazon Connect

Software Box Limited (SBL)

Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

E10 Software

Epaccsys Limited

E10 System provider Epaccsys have been supplying Epicor E10 Systems and Epicor E10 solutions for over 15 years with Epicor E10 software. The full suite of Epicor E10 ERP System modules available include Financial, Distribution, Supply Chain Management and Project Management.

Business Systems Workforce Management for Police

Business Systems (UK) Ltd

Workforce Management solutions (WFM) from Business Systems enables accurate scheduling, forecasting and resource planning in the contact centre and control room. With 30 years' Workforce Management experience, we offer full consultancy, project management, implementation and support services to deliver best fit, optimal Workforce Management solutions for the police.

Domestic Abuse and Sexual Violence Referral and Management Desk

Empowering Communities

The Domestic Abuse and Sexual Violence Referral and Management Desk is a secure Multi Channel Solution where Teams and Organisations receive secure, encrypted, online referrals, automatically populate a Management Desk, communicate with clients and record all interactions including emails. letters sent, phone calls made, face to face meetings and visits.

Cloud End Point Protection and Compliance Service from Fordway

Fordway

Fordway Endpoint Data Protection and Compliance is a fully-automated, enterprise-class solution offered as software as a service (SaaS), covering backup, restoration, compliance and legal. Endpoint Protection and Compliance offers elastic, on-demand backup storage that scales for any number of users, with data stored in either Amazon AWS or Microsoft Azure.

Product Showroom

Idox Software Limited

Digital solution for online aggregation and display of social care products from the leading social care product providers. Uses Open Objects automatic data harvester populates and updates the showroom automatically you can add local providers if required.

Electoral Management Call Centre Solution

Idox Software Limited

Browser-enabled, read-only access to the Register for Contact Centres. Searches can be done by property and electors, and answer questions eg ‘Where is my polling station?’, ‘elected representatives?’, ‘What elections can I vote in?’, ‘Why haven’t I received a poll card?’ and ‘Can I have a postal vote?’

CRM SALES and operations planning as a service

NIIT Technologies

NIIT provides comprehensive professional services in implementation and management of Salesforce CRM (Sales Cloud). Sales Cloud is a cloud-based application designed to help salespeople sell smarter and faster by centralizing customer information, logging their interactions with the company, and automating many of the tasks salespeople do every day

Enterprise Content Management System

Web Labs Ltd

Simple-to-use content management .NET solution with a flexible workflow engine enabling users to quickly and easily create responsive, dynamic, attractive and content-rich sites without the need for any specialist programming skills or training. Our solution can be fully customised and integrated with your back office systems.

Infreemation - FOI, EIR and SAR case sofware

Digital Interactive Ltd

Infreemation is an advanced online cloud based application for processing FOI, EIR, SAR and complaints from customers.

CAMEO

Callcredit Public Sector Limited

CAMEO helps understand customers in terms of their: Demographics – age, gender, lifestage, education, occupation; Affluence – income, property value, spending, risk; Lifestyle and media - hobbies, interests, holidays, brand affinities; Credit Behaviours - Payday loans, Credit sophistication; Property characteristics - Tenure, Property type, Floor space/no. of bedrooms, on-the-market.

SignedUp - Labour Market Services

PDMS Limited (Professional Data Management Services Limited)

Job Search, Job Board and Labour Market Data module to support organisations that want to promote, manage and report on employment related opportunities. Enables employer job posting, managed opportunities on behalf of separate organisations, and application management. Dynamic and adaptable to the needs of the local labour and enterprise markets.

Business Systems Workforce Management for Local Authorities

Business Systems (UK) Ltd

Workforce Management solutions (WFM) from Business Systems enables accurate scheduling, forecasting and resource planning in the contact centre and back office. With 30 years' Workforce Management and scheduling experience, we offer consultancy, implementation and support services to deliver best fit, optimal Workforce Management solutions for councils and local authorities.

Unified Communications

Cinos Communications Services

The Cinos Unified Communications service leverages best-of-breed Cisco telephony, IPT, VoIP, Unified Communications and collaboration services Built upon the UKCloud Assured or Elevated OFFICIAL platforms. Includes: Conferencing Instant messaging/presence Unified messaging Omni-channel contact centre. Private, Community or Hybrid Cloud Enables a rich user experience with up to 99.99% availability.

Stopford, RAFTS - Record Management System

Stopford Information Systems

RAFTS is an asset tracking system used by records managers to catalogue, store and request physical files and assets. The system allows for records managers and records owners to effectively manage assets in storage across multiple locations. The system is used by police services to help with MOPI compliance.

Hosted Telephony (VoIP)

Redcentric Solutions Limited

Unity IP Voice is Redcentric’s hosted enterprise voice solution (VoIP) for organisations needing to update their existing telephony system but who are also looking to control equipment, training and operational costs, and boost the resilience of critical telephony services. Part of our public sector IT services portfolio.

Infinitemp: Health Workforce & Supplier Management Platform

Populus Management Limited

Infinitemp; a fully configurable enterprise, healthcare workforce management solution which optimises staff resource with powerful process management over the entire booking process, approval, electronic timesheet, real-time reporting, enabling total visibility and control. Product solutions to build effective internal and external staffing banks within a single, secure, GDPR compliant web-platform.

Tascomi Private Sector Housing

Tascomi Ltd

Tascomi Public Sector Housing is a key functional area within Tascomi’s comprehensive cloud-based Public Protection solution. Tascomi Public Sector Housing allows authorised users to manage workflows associated with Private Sector Housing, HMO Licensing and Grants. The system can be accessed on-the-go from any mobile device.

Customer Experience / Case Management Services

Webcurl Ltd

Our Customer Experience end to end solution helps you deliver an intuitive digital customer service environment with multi-channel collaborative case management. Our team provides a range of consultancy services to enable fast implementation, on-going support and delivery of tailored self-service portals & eForms across multiple devices with easy content updates.

Foehn Cloud Phone System

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Foreign Nationals Solution - OVRO IVRO Registrations

Nineworks

Provision of a Software as a Service solution which manages the registration and data capture of Foreign Nationals by UK Police Forces. The solution can be hosted via Azure or via a Private Cloud solution

Dyanamics 365 Enterprise Plan 2

Bechtle direct Ltd.

Plan 2 includes access to Dynamics 365 Enterprise Edition Plan 1 functionality plus Dynamics 365 for Operations.

storm® ASK™

Redwood Technologies Ltd

storm® ASK™ is an omni-channel snapshot surveying solution, allowing businesses to receive, monitor and analyse input from customers in real-time. Mass-scale surveying can be carried out via automated voice call, SMS, email, online or WAP. storm requests, collates and analyses data automatically, reducing the cost of gathering regular customer feedback.

MetaPrivacy

MetaCompliance Ltd

A single platform where you can record your data processing activities, create your risk register, manage staff policies, train your users on GDPR with graphically engaging content, therefore demonstrating your overall compliance with GDPR. This is the perfect tool to use as part of the personal data gathering phase.

BRG DRIVE

Berkeley Research Group

BRG’s Dynamic Rapidly Interactive Visual Environment (DRIVE) is a platform for advanced analytics and the creation of expert insights. BRG DRIVE ingests data from multiple disparate sources and then integrates, enriches, and analyses the data to generate actionable information.

VIPER EDM

E-Health Innovations Ltd

VIPER is a fully featured, browser based electronic document management application providing seamless integration with existing systems. Documents collated from multiple external sources are accessed via an intuitive user interface. New electronic forms can also be designed and deployed by the customer to enable new content creation.

Ctalk Contact Centre Survey Port Licence

Ctalk Limited

Ctalk Contact Centre Survey is a multi-channel survey product which engages customers and receives feedback. The ctalk contact centre survey system allows access to unlimited surveys which can be created using Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) with real time reports on the outcomes.

Internal eForms from PretaGov

PretaGov Limited

Replace your manual, paper-based processes with an eform, paperless workflow management system with PretaForm. Easily create intelligent business process applications like travel claims, leave requests, employee on-boarding etc. eForm functions include data capture, approvals, backend integration, business logic. Our low code platform empowers your team to digitise faster and cheaper.

SharePoint Custom Application Support

Bridgeall Limited

Migration, Support, Development: o365 • SharePoint • PowerBI • Skype for Business • Project Management Office (PMO) • Records Management • Intranet, Continuous Improvement BI - BizzInsight • .Net Development

Cloud Collaboration

Ideal Networks Ltd

Ideal provide communications, collaboration and customer experience management platforms including: • contact centre service: interactive voice response (IVR); automatic call distribution (ACD); skills-based queuing and routing of calls, emails, web chats, text • text/video chat, groups, screen sharing, content management. • phone, voicemail, and conferencing.

Molnify

Molnify

Molnify provides an easy way to create web application with no code. You can directly translate Excel models into web apps.

Axellera Case Management RAD for Digital Transformation

Bancstreet Capital Partners Ltd

Create powerful Case Management (CMMN) applications in weeks/months to get complex tasks done consistently and efficiently through effective, joined-up action and bring in all relevant data. Deploy your solution with all the enterprise class attributes like auditability, fine grain role based access control, integration into corporate authentication systems etc.

Quality & Insight

Agilisys Ltd

Agilisys Quality and Insight is a quality management and evaluation platform that enables monitoring, review and improvement of customer service in Contact Centres, IT and HR Service Desks and online customer service provision. The platform enables calibration, reporting and improves customer experience.

NFON Enterprise Cloud Telephony

Bechtle direct Ltd.

A cloud telephone system specifically tailored to fit your business needs with scalability up to 250 thousand users. Free internal calls and you can work anywhere and make and take calls on your mobile or PC Softphone / Skype for business. No investment in on-premise expensive equipment and maintenance contracts.

Symantec Cloud Access Security Broker - CASB

Symantec (UK) Ltd

Our CASB solution extends your corporate information governance perimeter into public cloud applications mainly SaaS and increasingly IaaS and PaaS. CASBs provide consistent policy and governance concurrently across multiple cloud services, for users or devices, and provide granular visibility into and control over user activities.

Bramble Hub - Mvine for Distributed Digital Identity Management

Bramble Hub Limited

Mvine for Distributed Digital Identity Management works alongside GOV.UK Verify ID assurance. Process more identity attributes with Citizen consent. Cloud software for Central and Local Government, and Devolved Administrations aligning their digital services to the Government Transformation Strategy. Available today for procurement from the Digital Marketplace under G-Cloud framework.

CMS - content management system - private cloud

S8080 Limited

ISO27001 certified, cloud-hosted CMS for websites and digital services. S8080's GDPR compliant digital platforms securely handle multilingualism, forms, CRM/case management integrations with single sign-on, transactions and devolved publishing. Choice of open-source or COTs content management systems. Easy to use, yet powerful. Mobile and accessible CMS, designed around your user’s needs.

CLOUD CONTACT CENTRE

Verizon UK Ltd

Verizon’s flagship Cloud based Contact Centre platform for organisations on a Digital Transformation journey to improve their Customer Care capability. The platform is Omni-Channel ready, supporting all digital media types including SMS, Social, Chat, and eMail management. Also avaialble are Flex/Spark EA options.

Systems Integration

Netcel

Netcel are experts in systems integration with industry standard technologies, using middleware solutions to decouple and remove reliance on the need for all systems to be available 100% of the time. This experience extends to integrating CRM and ERP systems such as Salesforce, SAP, iMIS, Integra and Microsoft Dynamics etc.

Landlord Accreditation Scheme Software

Rocktime Ltd

Rocktimes landlord accreditation software allows councils to provide an effective online platform to manage landlord accreditation through the delivery of E-learning for ongoing CPD accreditation and the management of instructor led training courses. Rocktimes systems can be integrated with legacy CRM/EDRMS systems as well as postcode and online payment systems

Abavus - Site License Small Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Firmstep Forms including Self and Dash

Firmstep Ltd

Forms is used by over 170 UK Councils and many Public services allowing organisations to fully digitise services with intelligent transactional eforms optimised for mobile. Workflow, integrations and connections for payments included. Self and Dash provides secure single sign-on portals to deliver first class Customer Experience and together drive savings

storm® RECORDER™

Redwood Technologies Ltd

storm® RECORDER™ provides a platform for converged recording of multi-channel of communications. Covering fixed line and mobile voice, SMS and on-screen interactions, RECORDER ensures there are no loopholes in compliance and quality control frameworks. The data produced can either be stored in the cloud or on a user’s own system.

GDPR (Privacy Regulation) Compliance Software

Beyond Privacy Limited

Smart Privacy (cloud platform) software supporting GDPR and Data Protection Act compliance. Automates Privacy Impact Assessments (DPIAs), Departmental Audits, Supplier Audits, Data Inventory, Data Subject Rights, FOI and EIR requests, privacy notices, contracts, consent management and security breach response. Expert privacy knowledge built into questionnaires and workflow (customisable)

Secure CRM Service

SA Group Ltd

SA Group provide customers with a secure CRM service solution. We have experience of delivering secure cloud CRM services using a broad range of technologies across a spectrum of sectors/disciplines. We provide secure cloud CRM service solutions from design, through development into delivery and will also support in-service as required.

CareCaller

Zippy Zebra limited

CareCaller is our answer to serve the data collection, diary management and reporting needs of organisations providing befriending services.

Debt Prioritisation Service

Experian

Experian’s Debt Prioritisation Service is a batch service designed to help Local Authorities improve council tax collections, by prioritising collectable debts and identifying the most effective recovery strategy. DPS uses accurate and up to date customer data to segment, profile and prioritise debtor cases.

Audit Case Management

Blackthorn GRC Limited

No matter what is being audited, transparency, collaboration and remediation are key. This tool helps manage audit activities and data across the whole life-cycle, from planning and execution to remediation and reporting. It covers compliance, IT, supplier, and quality audits as well as ISO compliance. UK hosted up to IL3/OFFICIAL.

LG Assist Quick Start Package for Oracle Service Cloud

Connect Assist Limited

A light yet robust quick start package for Oracle Service Cloud designed specifically for Local Government. This customer management platform with forms enables end-to-end digital self-service processes across a range of service areas. LG Assist provides licenses and implementation in one simple package. Pay nothing for 12 months.

F2 Digital Public Administration Platform

cBrain

F2 is a case management platform designed specifically for public sector organisations and educational institutions. It offers configurable case management capabilities that allows users to quickly and efficiently collaborate on cases and documents. F2 is used for many purposes including HR enquiries, responding to FOI requests, managing correspondence and investigations.

storm® INTEGRATE™: Salesforce

Redwood Technologies Ltd

storm® INTEGRATE™:Salesforce.com is a module which enables storm communications to interoperate seamlessly with Salesforce.com Customer Relationship Management (CRM). Through a storm module within the Salesforce interface, agents can use Salesforce as a fully-unified communications desktop. Incoming multi-channel interactions are automatically identified against customer records for efficient contact handling.

Business Analysis

Netcel

Business Analysis is an essential Netcel consulting service which is key to delivering solutions that meet business needs. Our analysts work with you to explore, identify and articulate the need and then collaborate with you to define options to allow you to shape, cost and scope the chosen solution.

Dynamics 365 for Customer Service Device SL

Softcat Limited

Dynamics 365 for Customer Service device license, multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device

Cloud Phone System

Foehn

Foehn's Cloud Phone System, called Voxivo provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Voxivo enables organisations to make significant cost savings, while improving efficiencies and flexibility.

RIAMS

RH Environmental Limited

RIAMS is an enterprise cloud document management and knowledge management platform. It's designed to digitise and centralise the administration and distribution of documents and content for internal or public use. Applications include sharing, collaboration and the consistent use of information. Users can customise content locally and integrate with other applications.

Integrated Digital Care Record with patient consent

Patients Know Best

Patients Know Best is a clinical portal designed for borderless sharing of information. The NHS HSCN-hosted cloud-based system delivers a consolidated record from all sources across primary, secondary, mental and social care, including public, private and third sectors. Uniquely, data sharing is under patient consent with granular privacy labels.

Flexible & User-Friendly FAQs & FAQs Management Service

Panlogic Limited - Digital Engineering

Personalised, contextual answers Natural search & real-time predictive answers Dynamic/adaptive Real-time updates Self-learning: auto- updates based on new user questions Further troubleshooting if unanswered Workflow alerts for new questions without answer Content Management System integration ‘Most popular’ / ‘Top 10’ Multi-language Browse categories/tags User commenting FAQ search Social media integration

Monitoring and Evaluation Platform

Novabase

Solution that enables the management, collection and analysis of data to monitor the performance of programs and projects. The solution allows the creation of a customized data context, data collection forms, and avanced visualizations to respond to each business context, supported by advanced features delivered out-of-the-box.

Garage Management System

Garage Hive

Garage Hive is an all-in-one cloud software for vehicle service centre (garage) management. It’s very well suited for garages looking after internal vehicle fleet as well as doing commercial business activities like MOT, Taxi Inspections, Servicing and Repair for public customers.

Emma.ai

Snap Out

Emma.ai is a virtual personal assistant that assists you with travel to upcoming meetings and events

Discovery, Alpha and Beta

Netcel

Netcel’s agile development services support both public and private cloud offerings. Working collaboratively with a range of stakeholders, our internal teams work to GDS standards to develop a wide range of digital services though Discovery, Alpha, Beta and Live stages.

Guided Match Digital Advisors

Mercato Solutions

Using our KnowledgeKube technology we can build digital Guided Match or advisor tools that can structure customer journeys and support the decision making process as if they were domain experts. Ideal for data capture, signposting, product or service qualification and Configure, Price, Quote (CPQ) within procurement.

Maintenance SMS

Textlocal

Send & receive text messages to manage your appointment reminders for maintenance visits. Confirmation of the times that the engineer will call reduces 'no-shows' and if the tenant has gone out then they can return home or call the engineer to re-book.

Pro9 CPD, Revalidation & E-Portfolio Solution

ProTech Computer Systems Ltd

This service description describes the Pro9 CPD, Revalidation & E-Portfolio Solution to support professionals and practitioners. This includes the management of nurses, midwives, higher education professionals, police etc of their professional and personal development and to maintain evidence of fitness to practice.

(Security) Incident Response Management

Blackthorn GRC Limited

This service allows reactions to (security) incidents to be immediate and thorough. Create an incident record, assign a team, associate evidence and supporting material, progress the investigation with workflow, coordinate remediation activity and report back into the organisation all from one interface. UK hosted up to IL3/OFFICIAL.

Digital Forms from PretaGov

PretaGov Limited

Create, publish and manage your digital-form with our intuitive and easy to use tool (PretaForm). Our service helps you replace outdated paper forms with feature-rich digital-forms. Create cost saving applications which automatically include data-capture, intelligent workflows and integration. Our low code platform empowers your team to digitise faster and cheaper.

GoPro Integrated Compliance Case Management for GDPR

GoPro Consulting Ltd

Advanced CotS GDPR compliance case management. Provides out-of-the-box functionality for self-service individual rights management of personal data. Includes in-house capabilities to validate and manage applications, monitor structured/unstructured data source requests for pattern matching and collate results, manages (actual/attempted) breach notifications within the required 72 hour guidelines, with full PIA compliance.

Abavus - Booking and Appointment

Abavus.co.uk

The Bookings and Appointments module delivers the ability for a local authority to create any type of booking or appointments process. From the booking of an appointment to meet with a Council Benefits Advisor through to the reservation of any facility. Can enable both customer facing and internal facing processes.

Keep Safe Vulnerable Persons Referral and Management Desk

Empowering Communities

The Keep Safe Desk aims to help vulnerable people get help in an emergency when out and about. A secure public-facing referral form records all vital details and automatically populates the police database so that if they need support, their details can be easily accessed.

Experian Match

Experian

Experian Match is a flexible API that can be integrated into your existing workflow to de-duplicate your data in bulk and/or through real-time transaction and provide the ability to search against those records in real-time.

Provision of Healthcare Auditing, Surveillance and Quality Assurance Sofware

Medical Audits Limited

Bespoke mobile software platform, specifically designed for healthcare auditing and surveillance, delivering powerful relevant insights and detailed non-compliance follow up. Our suite of over 70 Audit & Quality Assurance (QA) systems are modular in design, allowing complete flexibility in system choice and seamless expansion when extra systems are added.

Opus UCaaS Online

Opus Telecoms

Opus UCaaS Online delivers a cloud-based, enterprise grade, Unified Communications service, that replaces the need for onsite PBX equipment whilst providing customers access to the full suite of Mitel MiVoice Business features. Services are provided on a per user per month basis, with minimal upfront capital investment or in-house skills.

Leidos Cloud Enterprise Document and Record Management Service

Leidos Innovations UK Limited

The Leidos Electronic Document and Records Management (EDRM) service provides customers with a comprehensive, end-to-end, secure EDRM solution to support their document sharing/storage, collaboration and workflow strategy. We work with customers to define and validate business requirements and collaboratively implement EDRM solutions that support business outcomes and user needs.

DutySheet: Online Volunteer Management

DutySheet Ltd

DutySheet is the UK's leading volunteer management system. Accessible via any internet enabled device and with its user friendly design, DutySheet allows volunteers to log & manage their shifts, view upcoming events, communicate with colleagues and supervisors, keep their details up to date.

GDPR Security Operations (SecOps)

Bristol IT Company

A cloud based Web Application designed to help organisations improve IT systems security and become “GDPR ready”. It provides functions which help with GDPR preparations, and a single, secure place to store all GDPR documents, audits and processes, as well as help with Cyber Essentials certification and PCI DSS compliance

Social Housing Software – Homefinder UK

Home Connections

Non-profit company providing bespoke social housing SaaS. Homefinder UK is a national, cloud-based housing service for social housing landlords across the UK, enabling applicants to look for homes nationwide. Homefinder UK comes with built-in Homelessness Reduction Act software that supports managing homeless prevention cases and Homefinder applications in one place.

iPLATO Connect - Community

iPlato Healthcare Ltd

iPLATO Connect for Community is a 2-way text messaging system that improves appointment attendance and improves the patient experience. Direct integration with Community PAS ensures full automation. Advanced routing of patient responses and customised templates based on Clinic ensures service safety, continuous improvement and delivery of benefits.

Implement Applications on Appian BPM Platform

INCESSANT TECHNOLOGIES (UK) LIMITED

We are an alliance partner with Appian. With close to 50+ Appian implementation experience and 20+ different customers spread across domains and business processes, our Service offerings include Holistic Program/CoE Management, Migration, Platform Upgrades, Business Consulting, Application Delivery, Testing, Production Support, Maintenance, Performance, Architectural Services and Legacy Application Integration.

Business Process Management Services

Target Group

Our Business Process Management (BPM) services enable our clients to deliver rapid business improvement initiatives – reducing processing time, improving the customer experience, and driving efficiencies and savings. We combine our technical excellence and deep industry knowledge to evaluate and streamline processes and deliver tangible business value.

Data Kitchen - Data Processing Services

Signetor

The service is to take Trust data, clean and match to master data, enhance the data with additional data sources that may be exclusive to Signetor to provide significant insights, reporting capabilities or provide production quality data for running live systems such as procurement and supply chain solutions.

OneVu Customer Engagement System

IEG4 Limited

IEG4's OneVu is a customer contact and tracking system that enables citizens and Councils to most effectively manage their interactions (customer relationship management or CRM-lite). It provides personalised information for the citizen and its forms integrate with mainstream back office systems. eForms designer (eDesigner) Workflow/EDMS functionality is included.