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372 results found in Cloud software in the category Constituent engagement

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372 results found

Dynamics 365 for Project Service Automation

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Custom Chatbot Service

Pulsion Technology Limited

This service will provide you with a custom chatbot that will interact with your audience. Our chatbot utilises Natural Language Processing (NLP) to provide rich conversations and is compatible across all platforms and devices.

Microsoft Conversational AI

Ceox

Ceox helps public sector exploit Artificial Intelligence to deliver intelligent conversational agents to interact with citizens. Ceox Conversational AI Services cover discovery, design, implementation and support. Microsoft’s public cloud Artificial Intelligence and Machine Learning tools and services are set-up to improve service delivery enabling users to interact with services naturally.

Remote Workforce App with SharePoint

Cloud Cover IT Limited

This is a SharePoint app to help track the movement of staff onto remote sites. This can be used for payroll purposes to monitor the logon and logoff times from sites . It will give a Geo-located timestamp

PureEngage Cloud

Genesys Europe B.V.

The Genesys PureEngage Cloud Customer Experience platform provides organisations with a complete customer contact service that will deliver consistent, seamless and personalised experiences across all touch-points. Whether via self-service or human-assisted, Genesys ensures alignment with the stage and type of the citizen’s journey.

WorkInConfidence:MEASURE

WorkInConfidence Limited

WorkInConfidence:MEASURE is the employee survey platform to run employee engagement surveys, short surveys or pulse surveys. The system helps increase employee engagement, employee satisfaction and performance and reduce turnover and absenteeism. The system can be also be used for onboarding / exit questionnaires and to measure staff satisfaction over time.

GovMetric

ROL Solutions Ltd

GovMetric is an established service enabling over 75 public sector providers to gather customer feedback and thereby understand the quality and quantity of their service delivery across all of their access channels, 24/7. Online reporting allows the data to be analysed, graphed, distributed and benchmarked thereby gaining maximum insight.

Dynamics 365 for Sales Device SL

Civica UK Limited

Multiple users can access the Dynamics 365 for Sales application through shared device login. The use rights are equal to the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device. Please note there is no Dynamics 365 Enterprise Plan 1 device license.

Microsoft Dynamics 365 for Field Service

Bytes Software Services

Microsoft Dynamics 365 for Field Service is the recommended choice for your field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders to deliver business process driven, best in class field service management. https://www.microsoft.com/en-gb/dynamics365/field-service bsscloud

Dynamics 365 Plan

Phoenix Software Ltd

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

Case Management and Customer Service with Dynamics365

Brightwire

Brightwire helps organisations plan and deliver Microsoft Dynamics365 - a fully customisable software platform that is easy to use and manage. Business solutions range from contact, activity and relationship management, complaints handling, legal matter management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

Dynamics 365 for Field Service

Redspire Ltd

Microsoft Dynamics365 for Field Service is the recommended choice for your field-based service teams, leveraging tight integration between Dynamics365 case management capabilities and field service work orders to deliver business process driven, best in class field-service management. Capabilities include work order management, schedule, dispatch, routing capabilities, repairs&returns management, inventory management.

Mydex Personal Data Protection as a Service

Mydex Data Services Community Interest Company

The Mydex Personal Data Protection Service enables organisation to outsource storage of the personal data on their customers, citizens and employees to the individuals themselves and sets in place a data sharing agreement that allows them to access it when and where they need to using the Mydex Trust Platform

Loqiva City Services Platform & Mobile App

Loqiva

Loqiva is a mobile city services platform for Councils and BIDs that provides residents and visitors with personalised information, a say on relevant local issues and the ability to pay for goods and services through a dedicated mobile app. Loqiva offers a turnkey, customisable solution for smart city initiatives.

Workpro HR - employee relations case management system

Computer Application Services Limited

Workpro HR case management system tracks and processes employee relations casework. 24 configurable case types included (e.g. Disciplinary, Grievance, Health and Safety, Absence Management, Performance). Clear process steps, templates and targets ensure compliant, consistent case handling. Reporting and performance monitoring improves control and analysis. Integrates with other HR systems.

CHC2DST - Digital Transformation of Continuing Healthcare Assessments

IEG4 Limited

CHC2DST allows digital entry of e-Checklists, e-Assessments and e-DSTs mirroring national standards. Workflow automation accelerates communications and eligibility decisions across standard and Fast Track CHC processes. Eliminating paper improves case transparency and facilitates faster, better-documented decisions. Digital CHC reduces administration efforts and improves customer service, increases focus and reduces complaints/appeals.

Dynamics 365 Customer Engagement Plan Business Application Additional Storage Add-On

Phoenix Software Ltd

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Appian Cloud

Appian Software Switzerland LLC

Appian is a digital transformation platform combining low-code application development, intelligent Business Process Management (iBPM), and dynamic/adaptive case management. Fully web based, Appian makes it easy and fast to design and deploy custom applications—without coding—with workflow management, real-time reporting/business activity monitoring (BAM) and collaboration, content management, integration, and mobile capabilities.

Cirrus Wallboard License

Cirrus

The Cirrus Wallboard License will provide you with dashboards to give you instant contact centre performance metrics in the form of real-time information to aid in measuring call centre performance. You simply need a web browser to access service.

Dynamics 365 for Customer Engagement

Redspire Ltd

Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams. It provides users with access to core customer service capabilities including case management, Interactive_Service_Hub, Unified_Service_Desk, SLAs and Entitlements. Each Dynamics 365 Customer_Service_User SL includes rights to Microsoft_Social_Engagement, Voice_of_the_Customer, Mobile_ Offline_Sync, Gamification and Microsoft PowerApps. www.microsoft.com/en-gb/dynamics365/customer-service

AnyCal - Intelligent Booking App

Sandyx

AnyCAL is an intelligent appointment booking application that allows you to link locations, human resources and clients to a highly functional and flexible calendar system. Capable of managing complex booking and scheduling requirements; AnyCAL will turn your diary into a powerful resource management solution.

PeritoCase Case Management System

Equiniti ICS Ltd

Equiniti's case management solution allows government organisations to efficiently receive, record, and resolve cases in line with legislative requirements. We are a trusted provider of case management solutions - our case management software handles over 4.5 million cases per annum.

XMA Salesforce Add-ons

XMA Limited

Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want.

YADA Campus

Expede IT Solutions Limited

YADA Campus is a self-service management and social collaboration platform, and is designed to engage students, empower teachers and assist universities through the key stages of recruitment, enrollment, ongoing teaching/learning, and all the way through to the successful conversion of graduates to active alumni. Experience. Engagement. Monitoring. Reporting. Early Intervention.

Dynamics 365 Non-Production Instance Add-On

Silverbear

The Production Instance Add-On is well suited for multi-instance deployments. Dynamics 365 Plan subscription users can access the default Dynamics 365 Plan instance included within subscription, and every Dynamics 365 Plan additional instance associated with the same tenant.

Dynamics 365 for Marketing

Silverbear

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations.

Project HUB - Project Management in SharePoint

Brightwire

Brightwire's SharePoint ProjectHub provides a central way of managing projects, stores project documents and provides project performance reporting. It helps our clients to categorise, manage and run projects whilst transforming the way people collaborate, creating efficiencies in workload and providing valuable insight into projects for Senior Management.

Dynamics 365 Membership Management - CoreGov

Core

Core has configured Microsoft Dynamics 365 specifically for use by membership organisations, to accelerate CRM project delivery based on the best practice we have learned from working from membership organisations for the best part of a decade. The result is the familiar Microsoft interface centred around the member journey.

iProperty Cloud

TechLabs London

iProperty Cloud delivers Innovative Technology Solutions for the Property-Market, Local Authorities Housing Departments and Housing associations. The solution is built on the latest version of Microsoft Dynamics 365 Enterprise CRM & Microsoft's world-class Azure cloud. We also provide professional and consultancy services to departments considering or implementing Dynamics-365

Dynamics 365 Housing Association Management - CoreGov

Core

A Dynamics 365 based solution to help social housing organisations better deliver targeted services to residents through process automation, call centre integration, case management, customisable reporting and much more. Consolidating data, drawing insights and expediting cases results in greater resident satisfaction and increased efficiency.

Evolve for Higher Education powered by Microsoft Dynamics 365 for CRM

Pythagoras Communications Ltd

Evolve HE from Pythagoras is a CRM solution for Higher Education Institutions. It takes Microsoft Dynamics 365 and customises it for the Higher Education sector, supporting the full student journey. The university can take advantage of a single view of a student, adopting streamlined processes, and providing improved customer services.

Episerver Digital Experience Cloud DXC

CDS

Episerver Digital Experience Cloud (DXC) is a complete web content management platform, comprising powerful, market-leading software and high availability, scalable cloud hosting. DXC offers exceptional ease of use and connectivity with other cloud services and systems.

Microsoft Dynamics 365 for Operations Device SL

Bytes Software Services

Dynamics 365 for Operations device license multiple users can access through a device to operate a point of sale device, shop floor device, warehouse device or store manager device. bsscloud

Surveys - Including Friends and Family (FFT) /User Experience/HR/Ad-Hoc Surveys

ERS Connect

Blended multi-channel surveys, Cost-effective routing, answer-based-response. SMS/Web/Email/Hyperlink/IVR/IVM/Agent/Paper/Postcard/Portal Maximum response rates through escalation channels Friends-and-Family-Testing (FFT) Staff surveys, user testing, employee engagement, post discharge, A&E, Unify report, sentiment analysis Supports Accessible-Information-Standards and digitisation of communications. See our other services for: Cloud-based, digital patient engagement

Dynamics 365 for Customer Service

Phoenix Software Ltd

Microsoft Dynamics 365 for Customer Service provides access to Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Each license includes rights to Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/customer-service

Microsoft Dynamics 365 for CRM - for Public Sector

Hitachi Solutions

This service provides an accelerator to implement Microsoft's Dynamics 365 Customer Service and Sales modules for the Public Sector including basic Case Management. This provides a mobile, 360 view of customers and can be optionally integrated to other Systems. The service is fully defined in the specification available on request.

Caseworker.gov

Elected Technologies

Caseworker.gov provides a simple, easy to use platform for casework, correspondence and request tracking for elected members, political groups, and correspondence, complaints or FOI teams. Unlike many CRM products Caseworker.gov is built from the ground up for the task of managing correspondence and requests.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Cirrus PCI Pro User License

Cirrus

Our individual user licence allows your organisation to only provision access for those who require PCI DSS Compliant payment processing functionality, meaning you only pay for what you need.

AvePoint Citizen Services

Phoenix Software Ltd

AvePoint Citizen Services is a SaaS platform that makes it easy for governments of any size to digitise Citizen services, modernise their case management, improve customer satisfaction, streamline their operations and surface deep insights about their municipality.

Mydex Consent Management

Mydex Data Services Community Interest Company

Meeting Data Protection compliance regulation, including GDPR, requires informed consent by individuals for the use and sharing of their data. Consent Management enables organisations to integrate seamless consent journeys into existing services, uniquely equipping the individual with a consent management dashboard for the use of personal data across any sector.

SuiteCRM

Salesagility Ltd

SuiteCRM is an open source enterprise-class Customer Relationship Management solution. Our Cloud Software provides a robust, secure and flexible CRM perfect for the public sector. Each module has been tailored to assist with the various disciplines across your organisation with the sole purpose of helping your organisation run more effectively.

Open Source Alfresco Content Management System (CMS)

Leicestershire Health Informatics Service

LHIS offers the Alfresco Enterprise Document and Records Management as a cloud hosted service. Alfresco is the market leading Enterprise Content Management platform, as of 2014 more than 1,300 organisations in 180 countries use Alfresco daily. Customers choose to use alfresco out-of-the-box or configure it to meet their specific requirements.

Dynamics 365 for Marketing

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Web App Generator as a Service WAGaaS

Mydex Data Services Community Interest Company

The Web Application Generator enables non technical people to capture service requirements and journeys, map the different actors and data involved into a storyboard and from there generate web applications that meet all UK Government service design manual guidelines and and Digital First Service Standards without any technical knowledge

Finworks Gamification and Games Platform

Fincore Limited

Finworks Gamification and Games Platform allows organisations to rapidly integrate gamification elements into existing business processes and rapidly deploy custom games as part of a wider audience, citizen, customer or employee engagement strategy. The platform enables organisations without gamification and games experience to tap into this key strategic tool.

Microsoft Dynamics 365 Additional Portals and Page Views

Bytes Software Services

Default Portal provided with Dynamics 365 Plan 1 application subscriptions maybe extended by purchasing licenses for additional portals, for a non-production portal, or additional production portals. Customers may also extend the default 1Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000. bsscloud

Information Hubs

Skotkonung Ltd

Skotkonung Cloud Hubs provide accessible and versatile knowledge, research and information management solutions for project teams to share and exchange learning, analysis and data visualisations. Our Hubs reduce barriers to the transfer of knowledge, enabling faster and better-informed decision making, with a secure resource library for digital knowledge continuity.

RightAnswers

Upland Software

RightAnswers is a cloud-based knowledge management software and web self-service solutions provider for customer service and IT support. We combine software, knowledge, knowledge automation and services specifically designed to help enterprise organizations manage and share knowledge, resulting in a more efficient way to deliver knowledge throughout your enterprise.

Dynamics 365 Enterprise Plan 1

Bechtle direct Ltd.

Plan subscriptions are new with Dynamics 365. A Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365. Includes Dynamics 365 for Sales, for Field Service, for Customer Service, for Project Service Automation, and full PowerApps P2

Microsoft Dynamics 365 for CRM - for Local Government

Hitachi Solutions

This service provides an accelerator to implement Microsoft's Dynamics 365 Customer Service and Sales modules for Local Government including basic Case Management. This provides a mobile, 360 view of customers and can be optionally integrated to other Systems. The service is fully defined in the specification available on request.

Geospatial Mapping and Project Visualisation (ProjectMapper)

Jacobs U.K. Limited

Challenges facing infrastructure projects include large numbers of stakeholders, inaccessible data, multiple disconnected databases, data duplication, errors and inaccuracies and incompatible software platforms. ProjectMapper provides a single digital geospatial source of truth by collecting data from multiple sources in an easy-to-use web portal.

Capacitygrid Business Rates Review

Liberata UK Ltd

Capacitygrid Business Rates Review has been delivered to over 65 local authorities providing a cost effective and comprehensive way of identifying both new Rateable Value and growth within your existing base and maximising business rates income ahead of Rates Retention.

Informatica Cloud: Master Data Management (MDM)

AGILE SOLUTIONS (GB) LTD

Industry leading Master Data Management Engine enables data from any systems to be centrally controlled via our MultiDomain hub. Creates master (golden record) for: Patient, Clinician, Staff, Claimant, Suspect, POLE, Person of interest, Citizen, Supplier, Contract etc. Provides data matching, history, workflow, security and centralised access to core data assets.

Silverbear Membership Essentials Server

Silverbear

Essentials Server provides core platform componentry designed to meet the current and evolving needs of membership organisations who are looking for an integrated system that will unify their data, deliver operational efficiencies through workflow and automation.

Liberator Smart Response solution for Local Authority Councils

Farthest Gate Limited

The Liberator Smart Response software is a market leading module forming part of the Liberator suite of products. Liberator SR can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Liberator self-service software for Councils

Farthest Gate Limited

The Scheduling and Booking self-service software for Councils is a market leading module forming part of the Liberator suite of products. Liberator Scheduling and Booking software can be used independently of other Liberator products. Easy to set up, configure and use and offers clients and their customers great efficiencies.

Finworks Case Management Platform

Fincore Limited

Finworks is a secure, fully featured, extensively configurable, structured case management platform supporting user defined case records and workflows. It facilitates secure collaboration, case and task prioritisation, document management, reporting and service monitoring, legacy systems integration and advanced data handling (e.g. automating applicant vetting, invoicing)

TipSubmit

Motorola Solutions UK Limited

TipSubmit is designed to facilitate open and efficient communication between law enforcement personnel and citizens. TipSubmit enables community members to easily submit non-emergency tips to participating agencies, either anonymously or by creating a personal profile. This then allows the agency personnel to work in a more efficient manner.

CRM on Dynamics 365

Equiniti ICS Ltd

Customer Relationship Management on an Azure based Dynamics 365 platform. Designed to manage and maintain citizen relationships, track engagements and deliver actionable data. Data driven solution that improves how you interact with citizens. Tangibly streamline processes and increase citizen satisfaction with service.

Liberator Blue Badge solution for Local Authority Councils

Farthest Gate Limited

The Liberator Blue Badge software is a market leading module forming part of the Liberator suite of products. Liberator Blue Badge can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Dynamics 365 for Marketing

Civica UK Limited

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarily aimed at B2B and low volume B2C organisations.

E-Surveys and Feedback

Leicestershire Health Informatics Service

On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms

Pegasystems Cloud Software - Proof of Value

Pegasystems Limited

This ‘proof of value’ offering allows customers to trial Pega products. Pega is #1 for customer engagement and digital process automation (DPA) software including Case Management and BPM, real-time customer decisioning, artificial and workforce intelligence, and RDA/RPA. The no-code solutions support digital automation agendas and transform constituent engagement.

Dynamics 365 Customer Engagement Plan Business Application Additional Storage Add-On

Civica UK Limited

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

WorkInConfidence:DISCUSS

WorkInConfidence Limited

WorkInConfidence:DISCUSS: Easy, effective forums / discussion boards for work teams. These empower staff to contribute and discuss ideas and suggestions for improvements, encourage sharing of information and collaboration. Staff can remain anonymous where they feel the need. WorkInConfidence:DISCUSS can help increase staff involvement, employee engagement and enhance performance.

Trillium Dynamics 365 - Publications Accelerator

Trillium Systems

The Trillium Dynamics 365 Publications Accelerator is a proven application that allows you to streamline all aspects of publication management within not for profit organisations. It is architected to sit on top of and significantly enhance functionality available in Microsoft Dynamics 365 CRM.

Dynamics 365 Plan

Redspire Ltd

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

SBRI Innovation Platform with Brightidea

Tenshi

A Small Business Research Initiative (SBRI) innovation platform based on a UK hosted/supported instance of BRIGHTIDEA, the global corporate Innovation Process Management Platform used by AXA, BT, CISCO, NEILSON. Tailored by Tenshi for UK SBRI (pre-commerical trials) it includes: Ideation, Challenges, SME engagement, competitive procurement and pre-commerical trials.

Stakeholder Engagement and Consenting Risk Management (TrackRecord and ProjectMapper)

Jacobs U.K. Limited

Effective stakeholder engagement is critical to success of infrastructure schemes/projects. Poor relationship management can lead to opposition, causing lengthy delays and spiralling costs. Integrating systems including TrackRecord (CRM tool) and ProjectMapper (geospatial tool) enables organisations to manage consenting risk and compliance at all stages of the planning and/or DCO process

Sitecore Experience Cloud

CDS

Sitecore Experience Cloud is a complete digital marketing suite with everything you need to create the most powerful, relevant and individualised customer experiences. The Sitecore® Experience Platform™ (XP) combines the content management power of our market-leading CMS with contextual insights from the Sitecore® Experience Database™ (xDB).

360° Colleague and Patient Feedback for Doctors, Nurses and Midwives

Equiniti ICS Ltd

Equiniti provides an easy to use Cloud-based 360 feedback tool to assist doctors and nurses with their professional development and revalidation. The user friendly technology is backed up with personal support for doctors / nurses / midwives and appraisers via a dedicated helpline.

Legacy CRM upgrade and cloud migration to Microsoft Dynamics 365 (CRM)

Incremental Group

Incremental provides services to prepare you for an upgrade to Dynamics 365 (CRM) or migration from an on-premise legacy CRM to the cloud. Operating a legacy CRM brings with it several risks to your organisation. Migrate your business from a legacy, dated CRM to Microsoft Dynamics 365 for Customer Engagement.

Mydex Social Impact Utility Platform

Mydex Data Services Community Interest Company

Delivering sustainable social impact and outcomes requires the seamless integration of services to citizens and the communities they belong to. We enable integrated journeys, reducing friction, effort risk and cost. Information can flow seamlessly and securely, intervention is timely, and services are more effective and the impact and outcomes measured

XMA Salesforce - Lightning Sales Cloud

XMA Limited

Sales Cloud supports Government’s drive for revenue generation and comprehensive stakeholder management. Powerful CRM capability allows tracking of relationships, manage activities and assign tasks to other team members. From internal stakeholder management to grant and opportunity management, our extensive reporting provides the transparency and metrics to enable success.

Mydex GDPR Compliance Package

Mydex Data Services Community Interest Company

The GDPR, compulsory from May 2018, requires new levels of support for transparency, informed consent, and data portability, on-going access to personal data, information about its use and sharing with third parties. We address these requirements in one simple set of API services that can be integrated into existing environments.

Microsoft Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Bytes Software Services

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints. bsscloud

Liberator Air Quality Monitoring for Local Authority Councils

Farthest Gate Limited

FGL supply software solutions covering a range of environmental services. Here the air quality monitors are built to allow realtime transmission to our cloud based storage and presentation layer. Calibrated against Kings College standards we provide a means of collating and broadcasting realtime data bringing awareness to local conditions.

Liberator Case Management solution for Local Authority Councils

Farthest Gate Limited

The Liberator Case Management software is a market leading module forming part of the Liberator suite of products. Liberator Case Management can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Liberator Bulky Waste software for Councils

Farthest Gate Limited

The Scheduling and Booking self-service software for Councils is a market leading module forming part of the Liberator suite of products. Liberator Scheduling and Booking software can be used independently of other Liberator products. Easy to set up, configure and use and offers clients and their customers great efficiencies.

Dynamics 365 for Marketing

Phoenix Software Ltd

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations.

Access thankQ CRM

The Access Group

Access thankQ CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Grant Awarding, Income / Donation Processing, Gift Aid, Volunteer Management and Event Management.

Interactive Voice Response

Temple Interactive Media

Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

Microsoft Social Engagement Additional Posts Add-On

Civica UK Limited

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.

XMA Salesforce - Marketing Cloud

XMA Limited

Marketing Cloud is a leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences

Liberator Landlord Registration and Homes Inspection solution for Local Authority Councils

Farthest Gate Limited

The Liberator Landlord Registration software is a market leading module forming part of the Liberator suite of products. Liberator LR can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Trillium Dynamics 365 - Self Service Portal Accelerator

Trillium Systems

The Trillium Dynamics 365 Self Service Portal Accelerator is a proven application that allows you to streamline all aspects of member self service within a member based organisations. It is architected to sit on top of and significantly enhance functionality available in Microsoft Dynamics 365 CRM.

Trillium Dynamics 365 - Exams Accelerator

Trillium Systems

Trillium's Membership Management System, based on Microsoft Dynamics 365, offers essential out of the box functionality, perfectly suited to the needs of membership organisations, associations and not for profit bodies.

Engagement Management Professional (Public Cloud)

4 Roads Ltd

This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.

Dynamics 365 Unified Operations Plan

Civica UK Limited

Dynamics 365 for Unified Operations Plan includes full read, edit and approval access across the entire ERP solution plus Microsoft PowerApps capabilities. Dynamics 365 for Finance and Operations Plan includes flexibility to use Dynamics 365 for Talent, Dynamics 365 for Retail, and full PowerApps P2.

ESB Customer Feedback

Pentagull Ltd

ESB Customer Feedback system is a comprehensive system covering corporate complaints, compliments and comments as well as adult and children's services complaints. All of this is managed on one platform with customers input being automatically routed to the relevant officers.

Blackbaud Grantmaking - Grants Management Software

Buzzacott Computer Services Ltd t/as Buzzacott Giving Solutions

Our Service, Blackbaud Grantmaking (formerly known as MicroEdge GIFTS), is a SAAS off the shelf product designed to allow Online Applications, Reviews, Grants management, scholarships and outcomes. "Grantmaking" is designed to allow a user to tailor the system to meet an Organisation's workflow without the need for expensive custom programming.

Trillium Dynamics 365 - Membership Accelerator

Trillium Systems

The Trillium Dynamics 365 Membership Accelerator is a proven application that allows you to streamline all aspects of membership within member based organisations. It is architected to sit on top of and significantly enhance functionality available in Microsoft Dynamics 365 CRM.

Trillium Dynamics 365 - Financials Accelerator

Trillium Systems

Trillium's Membership Management System, based on Microsoft Dynamics 365, offers essential out of the box functionality, perfectly suited to the needs of membership organisations, associations and not for profit bodies.

Dynamics 365 for Team Members

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Dynamics 365 for Sales Device SL

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Complaints Management for Dynamics 365

Equiniti ICS Ltd

Complaints management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of processes, citizen interaction, escalation procedures, SLA's, Reporting and BI. A simple UI and dashboard for staff to manage complaints, with a portal for citizen complaint submission and management.

Dynamics 365 for Sales

Phoenix Software Ltd

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."

Microsoft Dynamics 365 Online Portal for Cloud self service

Incremental Group

Incremental Group offers the build and implementation of Microsoft Dynamics 365 Online Portals and bespoke cloud developments. These services are designed to maximise business benefit and Return on Investment through the implementation of cloud web portals to engage self service citizens, suppliers, employees and members online.

Dynamics 365 Plan

Softcat Limited

"Microsoft Dynamics 365 for Sales empowers sellers with the insights, guidance, and tools to drive personal engagement with customers. Integration with Office 365 and LinkedIn enables Microsoft to empower sellers."