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60 results found

60 results found in Cloud software in the category Call accounting

  • Axiell Library Management System

    Axiell ALM Ltd

    Axiell’s Library Management System is the cornerstone of the library, providing the technical foundation from which core library functions, administrative tasks, customer communications and service delivery all run.

  • Google Voice

    Cloud Technology Solutions Ltd

    Stay connected, organized, and on task with an easy-to-use phone solution that fits organisations of any size. Google Voice makes work calls less work. Make and receive phone calls using a work number on any device, anywhere. Start communicating more effectively. Modern, cloud based Unified Communications.

  • Atos Operational Services; Multi Agency Incident Transfer (MAIT) Router

    Atos IT Services UK Ltd

    Atos’ Multi Agency Incident Transfer (MAIT) Router, is a cloud service designed to securely route MAIT Standards compliant incident data between Computer Aided Dispatch (CAD) systems in the contact centres and control rooms of emergency services authorities and other relevant users.

  • SotaVOIP - Hosted Telephony

    Sota Solutions Ltd

    SotaVOIP – Hosted Telephony provides a highly resilient communication platform for installations of less than 150 handsets. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. See our Skype for Business solution for larger installations.

  • Gamma's Resilient Cloud Inbound Service

    Gamma

    Gamma's Inbound delivers ‘inbound’ calls from an advertised number of choice (01/02/03/08 - including existing numbers) forwarded to a destination telephone number of choice, regardless of location or device. The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.

  • Open Source Alfresco Content Management System (CMS)

    Leicestershire Health Informatics Service

    LHIS offers the Alfresco Enterprise Document and Records Management as a cloud hosted service. Alfresco is the market leading Enterprise Content Management platform, as of 2014 more than 1,300 organisations in 180 countries use Alfresco daily. Customers choose to use alfresco out-of-the-box or configure it to meet their specific requirements.

  • Staffplan SaaS Portfolio

    Advanced Business Solutions

    Staffplan Roster is designed specifically for community/home care providers and serves all functions of a modern care service, from initial referral through to scheduling, time-sheet processing, invoicing, gross payroll and reporting. Optional modules extend the solution: Mobile and landline phone Electronic Call Monitoring Staff, Service User Portals Business Intelligence reporting

  • SBL Microsoft Office 365 Package

    BOXXE LIMITED

    A Package of licences (O365 E3 and Win E3) available under the DTA MOU (VL EAS Licensing) to provide Office 365 Productivity and Windows Enterprise.

  • HISconnect integrated clinical record systems

    Leicestershire Health Informatics Service

    HISconnect integrates clinical record systems with the HIStel telephony solution to help Reception staff, Clinical staff and Managers to speed up patient verification, to keep patient contact details up to date, provide a personalised patient service and support QOF targets. *Product powered by Patient Connect.

  • Arcturus

    Avari Solutions

    Applicare application performance management (APM) solution that monitors improves enterprise application performance, stability and availability. Early detection of problems, significantly reducing mean time to repair preventing/eliminating outages. Applicare warns of system downtime symptoms and probable causes. Know exactly who is impacted, why, when and how to find the precise solutions.

  • HIScall management suite software

    Leicestershire Health Informatics Service

    A custom-built communication system that utilises a cloud based VoIP PBX phone switching system. The VoIP technology, ensuring it provides a tailored service for all your telecom needs. Offering a fully featured telephone system with minimum recurring costs, HIStel can typically be provided for less than you might think.

  • E-Surveys and Feedback

    Leicestershire Health Informatics Service

    On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms

  • Hosted Telephony Unified Communications and Collaboration

    Exponential-e Ltd

    Exponential-e's Hosted PBX & Unified Communications and Collaboration Service provides users with Private Branch Exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted PBX Service is a Cloud-based Unified Communications Service which is delivered over our business-only, reliable and low latency network.

  • 4net Hosted SIP Trunk Services

    4net Technologies Ltd

    4net's SIP services delivers VoIP over managed data connectivity to IP-enabled PBXs. 4net's SIP service offers an unlimited voice channels, where each channel supports one concurrent two-way call and its SIP telephone number(s), which can be Geographic or Non-Geographic Numbers. With the ability to create hybrid cloud PBX deployments.

  • SIP Trunks - Resilient SIP Trunking from Gamma

    Gamma

    SIP Trunking from Gamma is the UK's leading IP telephony/VoIP service, utilising SIP protocol. This provides quality inbound and outbound voice calls. Gamma SIP, compatible with the majority of iPABX/SBCs (including Microsoft Teams/Skype and Cisco), delivers enhanced cloud features including; automatic failover, flexible SIP channels and inbound call control.

  • Yay.com - VoIP Telephony Phone System

    Yay.com

    Yay.com is a leading provider of innovative cloud-based VoIP phone systems and state-of-the-art telephony for businesses of all sizes. Our comprehensive, feature-rich 'Cloud PBX' is highly customisable and easy-to-manage. It is the ideal cost-effective solution when looking to update existing business phone systems, enhance productivity or simply seeking unrivalled service.

  • Unified Comms Managed Service

    Cisilion Limited

    Cisilion provide customers with a range of services including cloud consultancy, professional services and ongoing support or managed services. Whether it's working with cloud, hybrid cloud or private cloud deployments, Microtech can provide the expertise to design, implement, migrate and support your cloud solutions.

  • Interactive Voice Response

    Temple Interactive Media

    Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

  • Expense Management Software Hosting & Invoice Loading

    Calero Software Ltd

    Calero's Expense Management (EM) Software Hosting & Invoice Loading solution is utilised by customers for the purpose of reducing monthly personnel workloads while providing comprehensive insight into telecommunications charges, usage, and optimisation opportunities across the client organisation, allowing client teams to focus time and resources on their core business functions.

  • 4net Hosted Contact Centre

    4net Technologies Ltd

    4net offers omni-channel contact centre services from world leading application providers. Our services can be delivered via a number of hosting options, private, public and hybrid cloud. Services include customer analytics, skills-based routing, enhanced IVR, preview campaign dialler, dashboards, customisable wallboards, quality monitoring, multi-level permissions, call recording and open APIs.

  • SBL Microsoft 365 E3

    BOXXE LIMITED

    Cloud Productivity & Security. Licensing suite for Office 365 Enterprise E3, Enterprise & Mobility Suite E3 and Windows 10 Enterprise E3

  • Amazon Chime

    Mphasis

    Amazon Chime is a secure, real-time, unified communications service that transforms meetings by making them more efficient and easier to conduct. https://docs.aws.amazon.com/chime/index.html

  • ServiceNow Reseller

    SPOC

    Resale of ServiceNow licenses along with consulting on optimum licensing model.

  • Opus SIP Trunking

    Opus Telecoms

    Opus offers, via our valued Service Provider Gamma, (the UK's leading voice over IP (VoIP) business service), quality inbound and outbound voice calls over a choice of data connectivity. Compatible with most telephony systems, we also deliver complementary cloud features including; automatic failover, flexible channel volumes and inbound call control.

  • HISpas - Patient Arrival System

    Leicestershire Health Informatics Service

    The HISpas touchscreen will allow the patient to automatically check-in for their appointment quickly and efficiently. The screen can be wall mounted or free standing and integrates with your SystmOne clinical system. HISpas also offers inbuilt Friends and Family Test and Patient Survey capture.

  • Hermes Cloud Contact Centre

    Ciptex

    Hermes Contact Centre is powerful communications software, designed for customer contact across multiple media channels. With Voice, Multimedia, and Social Media available as stand-alone contact channels, or integrated seamlessly for ‘omni-channel’ communications; delivered from the Cloud ‘as-a-service’ to any number of agents, anywhere.

  • Cloud Predictive Dialler

    Genius Software Solutions Ltd

    Our cloud predictive dialler software is a comprehensive omni-channel telephony management solution, comprising inbound/outbound call handling, predictive/progressive/preview dialling, IVR, call/screen recording, email, SMS, Web, Social Media, DTMF masked payment processing tools, comprehensive reporting, call monitoring and quality assurance and Decision Analytics tools. A complete contact centre in a box.

  • SBL Office 365 Enterprise E5 Suite

    BOXXE LIMITED

    E3 (Office apps and Exchange, Skype for Business, IM, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, DLP, Rights Management) plus Phone System call management, PSTN-Conferencing, Business Intelligence, PowerBI-Pro, Delve Analytics, Personal-Org Analytics, Advanced Threat Protection, Advanced Security Management, Customer Lockbox, Advanced eDiscovery.

  • Opus UCaaS Online

    Opus Telecoms

    Opus UCaaS Online delivers a cloud-based, enterprise grade, Unified Communications service, that replaces the need for onsite PBX equipment whilst providing customers access to the full suite of Mitel MiVoice Business features. Services are provided on a per user per month basis, with minimal upfront capital investment or in-house skills.

  • Cloud Call Logging Lite

    BTS Holdings plc

    Call reporting services for landlines and mobile devices. Supporting all types of telephony.