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Digital Outcomes and Specialists opportunities
View buyer requirements for digital outcomes, digital specialists and user research participants.
40 results found
40 results found containing hackney in All categories
Extend MVP for Manage Arrears Product
Improve on a beta service for rent arrears caseworkers whilst rolling out functionality to other business teams who manage service charge arrears.
Replatforming of existing service to meet new technology stack (React & AWS) and data cleansing
Two live services require re-platforming to standardise against our digital architecture
Developing final product for foster carer applications
Development of part of a digital service to support the recruitment of foster carers, through iteration and improvement of an online eligibility checker and application form.
Assess technology needed to support delivery of an affordable, efficient housing needs service
A programme to assess, buy and/or build the technology needed to support delivery of an affordable, efficient, empathic housing needs service
Supporting and cloud hosting digital services whilst teaching devops practices
Supporting and cloud hosting digital services whilst teaching devops practices
Develop a MVP for New Builds team to improve the management of defects in new build properties. copy
An online reporting & tracking tool that is accessible to all parties involved in the whole defects journey to improve the customer experience.
Discovery phase to enable Leaseholders and Tenants to book Gas Servicing online copy
A discovery phase to enable Leaseholders and Tenants to book Gas Servicing online.
Extending Track a Repair to support contact centre agents
Extension of Track a Repair to support the Repairs Contact Centre agents and workflow
Developing Hackney Works service to support advertisement of opportunities and online applications
Improvements to the digital service that supports Hackney residents to access pathways into employment. The service provides a more personalised and trusted service than commercial recruitment sites.
Discovery and development of an MVP to enable tenants to track a DLO repair
Discovery and development of an MVP to enable tenants to track a DLO repair
Project management and technical advice for digitisation of the transfer of care from hospital
Project management and technical advice to support implementation of the digitisation of the transfer of care from hospital to local authority.
A technical discovery phase to identify where to store housing management data and manage migration
A technical discovery phase to identify the optimal master data approach for housing management data
Prototype and build a production ready MVP Directory of Services
Prototype and develop a production ready MVP Directory of Services which allows data to be entered and maintained in a central repository, which we can test and get feedback from.
Manage arrears for non-secure rent accounts, major works and service charges
Improve our minimum viable service for caseworkers so that it is easy to use and improves rent arrears management and collection. In addition, roll-out to other rent tenure types and to business teams who manage major works and service charge arrears.
Developing our view of our citizens
A discovery phase to understand how we best provide a single view of citizens.
Improving the Pay My Rent service to increase the number of people who pay online
Delivering improvements to the online rent account service to increase the number of users who pay online.
Qlik Sense Training
2 - 3 day on site Qlik Sense training is required to provide sufficient hands on training to enable participants to link and work with multiple datasets from a range of sources; create interactive data visualisations; create data models and the skills to administer Qlik Sense.
Discovery and development of a minimum viable service for Temporary Accommodation
The discovery phase is intended to assess what’s required of the minimum viable product and the business case for developing it. The MVP will address a slice of prioritised user needs.
Discovery phase to support the digitisation of the transfer of care from hospital to local authority
A discovery phase to support the digitisation of the transfer of care from hospital to local authority meeting the data standard and creating a replicable model for other health and local authority organisations that use the same COTS providers.
Develop Pipeline into a portfolio reporting tool which supports collaboration copy
Developing LocalGovDigital Pipeline into software that can also support portfolio reporting for an individual borough or public sector organisation
A discovery phase to understand how we can redesign the ‘front door’ for adult social care
A discovery phase to understand user needs for adult social care needs assessments.
Develop prototype tools to support a local approach to children’s safeguarding
Development of prototype tools to enable social workers to take a local area based approach to children’s safeguarding.
Develop a digital service to enable users to submit, view and comment on a Planning Application
We want to create the minimum viable proposition for a digital service to enable users to submit, view and comment on a planning application. This is to be a step change in order to reduce the current demand failure and improve public engagement with the planning process.
Discovery phase and development of an MVP for a ‘Hackney Welcome’ service
Discovery and development of an MVP that joins-up council services for people moving in to the borough.
Improve how we send a repair operative to a job and enable progress of that job to be tracked
Improvement to the handling of the allocation of jobs to repairs operatives and management of those jobs.
Improve the customer experience and extend the features of raising a repair to a Hackney property
Improvement to the digital repairs service and development of the contact centre service.
Developing a minimum viable user research library
Developing a user research library to support sharing and collaboration of user research insights across multiple projects.
Support and challenge for building REST APIs
Supporting a team of developers to build high quality REST APIs
Developing the minimum viable Business Index
Developing the minimum viable product of a Business Index, giving a single customer view of business transactions with the council.
Developing a MVP case management solution to support income collection for social housing tenants
Support improvement of rent arrears collection by improving the system and process by which debt is managed.
A discovery phase for the creation of a directory of services
A discovery phase for the creation of a directory of services, which can be largely automatically updated.
Building an MVP for foster carer applications
Development of part of a digital service to support the recruitment of foster carers, through the creation of an online eligibility checker and application form
A discovery phase to understand user needs for financial support and assistance
A discovery phase to understand user needs for joining up financial support and assistance through a digital service.
Building the Hackney Works digital service from MVP to Live
A digital service that supports Hackney residents to access pathways into employment. The service should provide a more personalised and trusted service than commercial recruitment sites.
Discovery to understand how digital can support foster carers
A discovery phase to show the ways in which digital technology can support the recruitment and retention of foster carers, validated through user research and underpinned by a business case to justify onward investment.
A service to efficiently manage information requests; from submission to publication.
Discovery and prototyping for a digital service to manage submission of clear and valid information requests, and back office workflow to enable tracking and management of requests including reporting, and subsequent publishing of non-personal requests. Solution to be compliant with current legislation, and pre-empt upcoming changes (GDPR).
Improve digital services for requesting repairs and reporting anti social behaviour
A ‘fix my home’ digital service for Hackney residents so good that people prefer to use it.
Pilot of Robotics Process Automation
A short pilot of Robotics Process Automation to build a business case; understand the skills required; identify additional business processes that could benefit (achieved through internal comms) and provide assurance around technical, data and security risks.
Creating WordPress templates to support digital publishing of the Joint Strategic Needs Assessment
A task to create the Wordpress templates enabling the JSNA to be published in HTML with categories and tags, with clear navigation and a professional, attractive user interface.
Creation of an MVP of the digital service for Ways into Work
A digital service for Hackney residents and business that provides pathways into employment for Hackney people so that more local people know how to find a job, unlike the services offered by less personalised, more generic job boards.