Digital Outcomes and Specialists opportunities

View buyer requirements for digital outcomes, digital specialists and user research participants.

65 results found

65 results found containing Hackney in All categories

  • Supporting residents in, and managing properties for temporary accommodation

    • Organisation: Hackney Council
    • Location: London

    Developing components to support residents moving into, living and leaving temporary accommodation; and the management of those properties

  • Recovery and migration of data

    • Organisation: London Borough of Hackney
    • Location: London

    To enable teams to effectively restore their business processes we need to retrieve and migrate their data to their newly procured system. This project is to deliver: Data discovery and extraction of data, ready for migration. We expect a complete dataset with documentation for migration.

  • A team to improve document management capabilities and evaluate the opportunity for a products team

    • Organisation: Hackney Council
    • Location: London

    Create a team to improve our document management capabilities and evaluate the opportunity for a documents products team

  • Further development of common tools to support case work with residents

    • Organisation: Hackney Council
    • Location: London

    To effectively develop and iterate on the work the Council has started to improve workflow tools to support cross functional service delivery for residents.

  • Creating a reusable paid-for appointments system

    • Organisation: Hackney Council
    • Location: London

    This piece of work will include - Identifying queries that will be included as part of the paid-for appointment service - Creating a method to capture these which includes the generation of a reference - Creating a method to take payment and the ability track the process through to completion

  • Developing Hackney Council's Here To Help Approach

    • Organisation: Hackney Council
    • Location: London

    To effectively iterate Hackney Council’s existing Here To Help case management system and the Better Conversations product to meet user needs and improve the services. In the initial phase, we will be improving Better Conversations' search functionality and integrating the product with Here to Help.

  • Managing temporary accommodation end-to-end

    • Organisation: Hackney Council
    • Location: London

    To develop tools to support residents accessing and living in temporary accommodation; and development of the housing register.

  • Hackney Council is building new security assurance capabilities, following a Cyber attack in 2020.

    • Organisation: London Borough of Hackney
    • Location: Off-site

    Our security risks are known and managed across all our ICT environments so that we minimise the threat of a future cyber attack on Council services and the residents and businesses we serve.

  • Create a data platform team and build in-house capability so it can be self sustaining

    • Organisation: Hackney Council
    • Location: London

    Create a data platform team and build in-house capability so it can be self sustaining

  • Creation of a team to support council tax and business rates processes

    • Organisation: Hackney Council
    • Location: London

    Creation of a team to support council tax and business rates processes

  • Creation of a ‘common tools’ team to develop and iterate interim case management products for teams

    • Organisation: Hackney Council
    • Location: London

    Creating a team to develop and improve common workflow tools to support service delivery for residents

  • Help us manage tenants and leaseholders in the cloud

    • Organisation: Hackney Council
    • Location: London

    To add capacity and knowledge to an in-house team developing modern and flexible cloud based applications; migrating data and decommissioning our legacy housing application. This brief will relate specifically to our processes for managing tenant and leaseholder services.

  • Help us manage housing finance in the cloud

    • Organisation: Hackney Council
    • Location: London

    To add capacity and knowledge to an in-house team developing modern and flexible cloud based applications; migrating data and decommissioning our legacy housing application. This brief will relate specifically to our financial processes.

  • Help us manage housing repairs data in the cloud

    • Organisation: Hackney Council
    • Location: London

    To add capacity and knowledge to an in-house team developing modern and flexible cloud based applications; migrating data and decommissioning our legacy housing application. This brief will relate specifically to our property and repairs processes.

  • Programme Manager, Modern Technology for Housing Services

    • Organisation: London Borough of Hackney
    • Location: Off-site

    Hackney is transforming how tenants and leaseholders are supported by building services designed around the people that use them. Our ambitious roadmap of development will enable us to remove dependence on a single legacy system within 18 months, operating and improving a series of products, connected via our API platform.

  • Discovery and Alpha of a building maintenance /management system

    • Organisation: London Borough of Hackney
    • Location: London

    Discovery and development of alpha system for asset management and repairs that allows repairs operatives to log/report a repair or maintenance issue on the move; back office staff to classify /escalate the issues including procurement and financial management; contractors to incorporate the service and system into their ways of working

  • Supporting and quality assuring our digital front end whilst teaching front end design skills

    • Organisation: London Borough of Hackney
    • Location: London

    To support and continually improve Hackney's new services by: Providing support and continuous improvement of the front end of new applications Providing additional front end development capacity for specific in house projects where needed Providing teaching and support for our emerging front end developers

  • A discovery to determine the optimal telephony solution(s) to meet user needs

    • Organisation: Hackney Council
    • Location: London

    A discovery to determine the optimal telephony solution(s) to meet user needs

  • Opportunities and challenges around joining-up education and childrens’ social care data

    • Organisation: Hackney Council
    • Location: London

    A successful project will provide tangible examples of the insights that might be available, a high-level business case for the costs and benefits of a different operating model, the immediate steps necessary to achieve this and the types of challenges that need to be explored through further work.

  • Extend Repairs Hub for contractors

    • Organisation: London Borough of Hackney Council
    • Location: London

    Extend functionality of Repairs Hub to enable contact centre agents to raise contractor repairs

  • Find support services website and associated database and API

    • Organisation: Hackney Council
    • Location: London

    Develop a database, API, admin interface and Wordpress site based on the open source Hackney theme.

  • Develop Hackney Works service to support job opportunities, online applications and adult learning

    • Organisation: London Borough of Hackney
    • Location: London

    Further improvements to the digital service that supports Hackney residents to access pathways into employment & Adult Learning. The service provides a more personalised and trusted service than commercial recruitment sites.

  • Enhance and expand the Manage Arrears MVP for rent and service charge accounts

    • Organisation: Hackney Council
    • Location: London

    Enhance and expand a Beta Service for rent and service charge arrears teams.

  • Building REST APIs for our API platform

    • Organisation: Hackney Council
    • Location: London

    Providing a team of developers to build high quality REST APIs, with support from in-house development team.

  • Assessment of business intelligence software options

    • Organisation: Hackney Council
    • Location: London

    A review of the effectiveness of our current business intelligence infrastructure and governance to help us understand whether our current software, its implementation and the supporting processes are future proofed and flexible, and what investment is required if not.

  • Extend MVP for Manage Arrears Product

    • Organisation: London Borough of Hackney
    • Location: London

    Improve on a beta service for rent arrears caseworkers whilst rolling out functionality to other business teams who manage service charge arrears.

  • Replatforming of existing service to meet new technology stack (React & AWS) and data cleansing

    • Organisation: London Borough of Hackney
    • Location: London

    Two live services require re-platforming to standardise against our digital architecture

  • Developing final product for foster carer applications

    • Organisation: Hackney Council
    • Location: London

    Development of part of a digital service to support the recruitment of foster carers, through iteration and improvement of an online eligibility checker and application form.

  • Assess technology needed to support delivery of an affordable, efficient housing needs service

    • Organisation: London Borough of Hackney Council
    • Location: London

    A programme to assess, buy and/or build the technology needed to support delivery of an affordable, efficient, empathic housing needs service

  • Supporting and cloud hosting digital services whilst teaching devops practices

    • Organisation: Hackney Council
    • Location: London

    Supporting and cloud hosting digital services whilst teaching devops practices