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Organisation: Cabinet Office
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Location: London
The objective of this advertisement is to procure participants for regular user research for digital services being developed by the Cabinet Office.
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Organisation: HM Land Registry
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Location: London
User Research Participant Recruitment: including for assisted digital and use of assistive tools.
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Organisation: Home Office UK
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Location: London
Digital services will enable the move to digital-by-default through experience gained through digital transformation.
The objective of this advert is to procure Access needs and assisted digital participants for regular user research days for services being developed by the Home Office.
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Organisation: Department for Work and Pensions
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Location: Yorkshire and the Humber
Department for Work and Pensions requires research participant recruitment for Identity and Trust Services until December 2021. We're looking for suppliers who can recruit participants who reflect the diverse make-up of individuals who use/claim DWP services. We require participants who interact with DWP online and those who don't.
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Organisation: Home Office UK
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Location: London
Digital services will enable the move to digital-by-default through experience gained through digital transformation.
The objective of this advert is to procure participants for regular user research days for services being developed by the Home Office.
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Organisation: Disclosure and Barring Service
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Location: North West England
Disclosure and Barring Service (DBS) requires participant recruitment for regular user research activities.
The objective of the advert is to procure participants for regular user research days for services being developed by DBS.
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Organisation: Office for National Statistics
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Location: Wales
The Office for National Statistics is currently undergoing a major digital transformation.
We need help:
• Identifying, contacting, scheduling, coordination of participants for user/qualitative research activities including (but not limited to) interviewing, focus groups, usability testing and cognitive interviewing.
• Managing and distributing incentives for participants
• Managing participant attendance
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Organisation: Single Financial Guidance Body (SFGB)
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Location: London
SFGB requires a one year call-off contract for the provision of testing participant recruitment. This will mainly be for development of SFGB’s Pension Wise service but also across the wider organisation. Recruitment will be on a project basis with different combinations of demographics, segments, and locations required.
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Organisation: Government Digital Service, part of Cabinet Office
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Location: London
Providing research participants for user research for GOV.UK Verify
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Organisation: The Department for Work and Pensions
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Location: London
Department for Work and Pensions Digital requires research participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of individuals who use/claim DWP services.
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Organisation: The Department for Work and Pensions
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Location: London
Department for Work and Pensions Digital requires research participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of individuals who use/claim DWP services.
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Organisation: Government Digital Service, part of Cabinet Office
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Location: London
Providing user research participants for GOV.UK Roadmap Missions.
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Organisation: HM Courts and Tribunals Service (HMCTS)
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Location: London
Large scale recruitment contract (c. £150k p.a.) for user research participants to support the development of the HMCTS Reform programme. The programme involves 15-20 service projects who require user participants on an ongoing basis so the successful supplier will need to be able to work on multiple project briefs concurrently
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Organisation: Money Advice Service
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Location: London
The Money Advice Service is looking for an agency to recruit users and undertake 1x round of usability testing for the Guaranteed income product tool with a final report and up to 3 rounds of the Income Drawdown tool, with 2 interim and 1 final report.
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Organisation: HM Land Registry
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Location: London
Need supplier to provide participants for user research activities (including testing, interviews, etc) for HM Land Registry. We are particularly interested in suppliers who can provide us with participants who need to use assistive technologies to use online services, and participants who have low digital skills or confidence levels.
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Organisation: Department for Transport
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Location: North West England
DfT has recently started a Beta-phase for a Blue Badge digital service.DfT are required to recruit users for the duration of Beta which ends on 31January2019.The recruitment agency is expected to-provide recruitment of users for research;pay incentives to users taking part in research;organisation of user participation and attendance.
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Organisation: HM Revenue and Customs
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Location: London
HMRC will conduct the research and provide the researchers discussion guides and any research materials needed. The recruitment agency is expected to:
- provide recruitment of users for research
- pay incentives to users taking part in research
- organisation of user participation and attendance on the day
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Organisation: Parliamentary Digital Service
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Location: London
We require a supplier to partner with for a series of participant recruitment projects that will deliver at least 10 rounds of user research with approx. 5-10 participants per round. Participants will largely be specialist user groups including political journalists, lobbyists, and people who currently interact with Parliament's website.
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Organisation: Department of Health and Social Care
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Location: North East England
User research participant recruitment for DHSC Overseas Healthcare Service.
The OHS is a complex service spanning 32 countries within EU/EEA/ Switzerland and other International territories.
This recruitment brief involves participants from within the EU/EEA/Swiss area including UK and is varied for a range of user samples and field work contexts.
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Organisation: Department of Health and Social Care
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Location: London
User research participant recruitment for the Department's Overseas Healthcare Service. This is a large, complex service spanning 32 countries within EU/EEA/ Switzerland and other International territories.
This participant recruitment brief involves participants from all areas and is a varied brief for a range of user samples and field work contexts.
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Organisation: Department for Work and Pensions
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Location: Yorkshire and the Humber
Department for Work and Pensions Digital requires participant recruitment for regular user research activities. Participants will take part in research for a number of projects delivering a wide range of services and will therefore need to be representative of the users of such services.
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Organisation: Department for Education
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Location: London
DfE requires participant recruitment for research activities.
DfE will conduct the research and provide the researchers discussion guides and any research materials needed. The recruitment service is expected to provide recruitment of users, incentives to all users taking part in research, organisation of user participation and attendance on the day.
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Organisation: Department of Digital, Culture, Media and Sport
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Location: London
The Department requires a new hosting platform system to replace an existing system. A user researcher is required to capture and baseline the requirements by identifying and researching user needs and benchmarking and presenting these finding which shows examples of user stories with clear acceptance criteria in a comprehensive report.
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Organisation: Department for Work and Pensions
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Location: London
We are looking to recruit parents who are either currently experiencing - or have recently experienced - relationship conflict with their partner. In this discovery phase, we intend to conduct depth interviews in order to; understand their experience, identify key challenges, and explore any support they may have received.
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Organisation: Her Majesty's Courts and Tribunals Service
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Location: North East England
Recruitment of participants across northern and central England for discovery and user testing to support the HMCTS Reform Programme. Participants will take part in research for projects delivering a wide range of justice services and will therefore need to be representative of the users of such services.
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Organisation: Her Majesty's Courts and Tribunals Service
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Location: London
Recruitment of participants across southern England and Wales for discovery and user testing to support the HMCTS Reform Programme. Participants will take part in research for projects delivering a wide range of justice services and will therefore need to be representative of the users of such services.
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Organisation: DVLA/DfT
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Location: Wales
The DVLA Customer Insight Unit will be undertaking a comprehensive programme of qualitative research over the next 24 months to gather insight from users around their expectations from future services, and their experiences of current services.
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Organisation: Government Digital Service, part of Cabinet Office
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Location: London
Providing research participants for user research for GOV.UK Verify.
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Organisation: Department for Education (DfE)
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Location: North West England
User research testing the usability and clarity of our guidance for the school complaints process and user journeys through our contact form with parents of children at a maintained/state-funded school, to understand their expectations, likely behaviour and motivation when escalating a grievance about how the school has handled a complaint
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Organisation: Her Majesty's Passport Office
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Location: London
Recruitment of users with access needs and low internet skills to participate in user research days for a new digital passport service which allows members of the public to renew their British passport online.