Digital Outcomes and Specialists opportunities

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1987 results found

1987 results found in All categories

Health and Justice Temporary Estate

In Temporary Places of Custody there is a programme to ensure that detainees receive equity of care whilst being temporarily detained.

Health and Justice IT Programme Management and Development

The provision of a comprehensive programme management and development service along with PMO support to lead, manage and develop a complex portfolio of Health and Justice IT projects across the temporary and secure estate for NHS and non NHS customers.

Infrastructure Engineer SFIA L4

Level 4 Infrastructure Engineer required to complete ADFS 2016 migration, windows image build, configuration of SCCM for rollout, implementation and configuration of Ivanti patch for SCCM. All tasks are key to enabling completion of our Office 365 readiness assessment.

Discovery Phase – National Chargepoint Registry (NCR) 2.0

The winning supplier will : • Undertake a Discovery Phase to determine:  specific user needs;  how best to meet user needs; assessing;  recent legislation (AFID/AEVB); and  continuation of NCR: • either in current/new form; and • how best funded – either by OLEV or private sector.

GITIS CRM Beta Phase

Beta Phase: Agile team required to build, implement and integrate a Microsoft Dynamics 365 CRM system for 'Get Into Teaching' services. User training required. Services for the CRM include, but are not limited to: Contact Centre, marketing (direct marketing, events, social media), website and third party integration

Primary Care Managed Data Programme

To design and support tools to enable primary care groups currently in 6 CCG areas to maximise use of the rich data in their patient records to design targetted healthcare interventions, maximise resource usage and understand populations at practice and cluster granularity level

Security Assurance Manager (CCT613)

Carry out a range of security assurance activities for each current capability (MODNet (OFFICIAL/ Overseas/ SECRET), Mobility, O365 SPE E5 and Office 2016), ensuring services are compliant with policy and are deployed without presenting undue risk to the security of MOD information.

HMCTS Crime Programme Development Practice Lead

Provision of a Development Practice Lead to lead the development capability and act as development point of contact for Criminal Justice System Common Platform Programme in accordance with the GDS Agile methodology.

New website development to draw together our estate, and provide ongoing support.

West Yorkshire Combined Authority invites tender applications for the design and build of a significant new website development to draw together the estate, and provide ongoing support.

National Careers Service Digital Development

A discovery phase for the National Careers Service specifically for a citizen user need to "understand myself" in order to inform decisions about their career. This is a procurement of a complete team that will need to have one (possibly subcontracted) member with expertise in occupational psychology and psychometrics.

Highways England Pavement Management System (HAPMS) Maintenance and Support Contract

This opportunity is to provide ongoing Application Maintenance and Support Services provisions for the Highways England's Pavement Management System (HAPMS) for a period of up to 2 years.

New ESPO website - catalogue and frameworks

ESPO require both their www.espo.org (framework, content and registration) and www.espocatalogue.org (catalogue) websites to be amalgamated onto one new website. It requires a Magento platform for the catalogue and a CMS platform for the content and frameworks, with seamless integration. The new website will be launched on 1 April 2019.

CCT606 - Housekeeper Service Manager

The HOUSEKEEPER Service Manager will ensure the maintenance of live service through effective liaison between stakeholders and the managed service provider. The role manages change within the service, and addresses risks and issues as they arise. The role will also liaise with the accreditor of the service.

Business Intelligence Technical Lead

Business Intelligence Technical Lead for HMPO's BI transformation project, directing agile delivery team to iteratively design, build and implement a BI service in collaboration with Lead Technical Architect.

Power BI Developer Lead

Power BI Developer for HMPO's BI transformation project, working within an agile delivery team to iteratively build and implement a BI service in collaboration with the project.

Scrum Master

This specialist will be an experienced Scrum Master who has worked with a mixture of different team sizes and types. They must understand the underlying principles of Scrum and be able to work with different types of people and continually strive to improve their team’s efficiency and productivity.

Develop prototype tools to support a local approach to children’s safeguarding

Development of prototype tools to enable social workers to take a local area based approach to children’s safeguarding.

Careers Wales website - Software Test Engineer

Careers Wales is developing a new website and intends to migrate from its existing platform. Working with multiple software suppliers, the role will be responsible for the development of automated test suites for the Careers Wales website and API’s. This role will control when code is promoted between environments.

Careers Wales website - Senior DevOps Engineer

Careers Wales is developing a new website and intends to migrate from its existing platform. The role will provide technical integration between the user interface (UI) and business logic developed by multiple software suppliers, with responsibility for the deployment of code across all Cloud environments.

Business Intelligence Power BI Developer- C

Power BI Developer for Her Majesty's Passport Office's BI transformation project, working within an agile delivery team to iteratively build and implement a BI service in collaboration with the project team to deliver in Beta.

Business Intelligence Power BI Developer- B

Power BI Developer for Her Majesty's Passport Office's BI transformation project, working within an agile delivery team to iteratively build and implement a BI service in collaboration with the project team to deliver in Beta.

Business Intelligence Power BI Developer- A

Power BI Developer for Her Majesty's Passport Office's BI transformation project, working within an agile delivery team to iteratively build and implement a BI service in collaboration with the project team to deliver in Beta.

Service Transition Manager-3 - NLEDP 100

NLEDP will replace legacy data systems i.e. Police National Computer & Police National Database. A Service Transition Manager is required to lead on activities relating to Acceptance Into Service, Service Readiness Reviews and manage Implementation Milestones, transitioning the service and support from a development state to business as usual.

WP1566: GCF Exit Support Project copy

The work requires PSN customers to migrate from Government Commercial Frameworks by March 2019 and on-board to a new PSN DNS service. Customers that need to a new transitional email service will also be migrated, and ensuring PSN customers on other connected government networks can still reach each another’s services.

NHS D - Head of Urgent Emergency Care Data

Review of existing users of data, their needs, and current data held within the UEC patient pathway is required, to consider how collection, aggregation and processing is currently undertaken. Strategy required to reduce duplication of collection, and ensure appropriate data is made available to maximise the benefits in patient care.

Bristol Operations Centre - Phase 2- SMART City Design and Delivery

Smart City Service Development - lead, plan, prioritise, prototype and deliver the technical innovations that will form Bristol’s SMART services. This will cover all key areas, Security and Surveillance, Health systems, Traffic & Transport, Energy, Environment and Waste. Bristol Operations Centre Commercialisation - use SMART to attract new customers/revenue.

Dev Ops Engineer - B

• DevOps engineer with good knowledge of Linux, cloud computing, WEB applications, Puppet config management, AWS, UNIX open source tools, networking, Internet security, containerisation. • Scripting languages Bash+Ruby/Python. • DevOps Engineer with hand-on experience with new technologies,such as containers (Docker, RKT) and the tool orchestration that surround these (DoreOS/Etcd/Flannel/Kubernetes/Fleet etc.)

Dev Ops Engineer - A

• DevOps engineer with good knowledge of Linux, cloud computing, WEB applications, Puppet config management, AWS, UNIX open source tools, networking, Internet security, containerisation. • Scripting languages Bash+Ruby/Python. • DevOps Engineer with hand-on experience with new technologies,such as containers (Docker, RKT) and the tool orchestration that surround these (DoreOS/Etcd/Flannel/Kubernetes/Fleet etc.)

Dev Ops Engineer

• DevOps engineer with good knowledge of Linux, cloud computing, WEB applications, Puppet config management, AWS, UNIX open source tools, networking, Internet security, containerisation. • Scripting languages Bash+Ruby/Python. • DevOps Engineer with hand-on experience with new technologies,such as containers (Docker, RKT) and the tool orchestration that surround these (DoreOS/Etcd/Flannel/Kubernetes/Fleet etc.)

Develop a digital service to enable users to submit, view and comment on a Planning Application

We want to create the minimum viable proposition for a digital service to enable users to submit, view and comment on a planning application. This is to be a step change in order to reduce the current demand failure and improve public engagement with the planning process.

UK SBS IT18065 BEIS Market Surveillance and Product Safety Database (Alpha and Beta)

The Office requires a team to deliver alpha and beta phase outcomes for an MVP1.0 release of a market surveillance product safety data hub. This will exchange data with external sources to drive services and improve intelligence capability. It will enable case management and notifications on product safety issues.

Microsoft Dynamics 365 Developer (CRM)

Data Quality, Compliance and Security. Performance Management Framework Data Management Services to Partners We will onboard other partners to Dynamics 365 and provide more responsive and predictive approaches that enables their business operations in line with Microsoft’s roadmap of supported features. We are currently on Microsoft Dynamics 365 v8.2

Microsoft Dynamics 365 Developer (CRM)

Data Quality, Compliance and Security. Performance Management Framework Data Management Services to Partners We will onboard other partners to Dynamics 365 and provide more responsive and predictive approaches that enables their business operations in line with Microsoft’s roadmap of supported features. We are currently on Microsoft Dynamics 365 v8.2

DOS_012: Development and Live Support of the DWP Digital Children’s Platform and other systems

Primarily Digital Teams for the Development and Live Support of the Children Platform technology estate, primarily the Child Maintenance Scheme (CMS) 2012 System. Digital Teams will support the delivery of outcomes for required regular releases of changes, repairs and Live Support to remain current with legislation and optimised for performance/service.

ISS Delivery Manager for GFA MODNet LOAP DIST/400

Undertake Technical and Project Management of delivery of GFA for MODnet installation and Legacy decommissioning, support of MOPNet migration . a) Provide GFA plan for approval within month of Contract start. Thereafter weekly and monthly reports . b) Provide Electrical Safety Testing Co-ordination report for approval weekly and monthly .

IUS Fixed Voice Programme Manager for Migration Activity - DIST/402

There is a requirement to provide direct support to the Integrated User Services team. This is now in the final stages of renegotiating its contract ready for the next phase to complete the build and prepare for the migration.

IUS Fixed Voice Delivery Manager for Migration Activity - DIST/403

There is a requirement to provide direct support to the Integrated User Services team. This is now in the final stages of renegotiating its contract ready for the next phase to complete the build and prepare for the migration.

Build and Delivery of an Online Trailer Registration Service

Experienced agile delivery resource to implement an online trailer registration service into public beta by December 2018, in line with GDS service standards. Key delivery roles at a minimum include; Software-engineer, Test-engineer, Business analyst, Agile leads. Enablement to DVLA personnel needs to be undertaken during development and post go-live.

Business Intelligence DevOps Engineer

Power BI DevOps Engineer for HM Passport Office’s BI transformation project, working in agile delivery team to iteratively design, build and implement a BI platform infrastructure in collaboration with Lead Technical Architect. This work will lay the foundation of key architecture building blocks for the future BI platform.

Digital Support Services - Disclosure and Barring Services

The Authority requires expert digital support services to help with the strategic delivery of its digital by default programme. This shall be a Call-Off Contract to enable flexible support for projects within the programme throughout the 2 year Call-Off Contract.

Digital Services at the Border Programme – Big Data Capability

Home Office Digital, Data and Technology (HODDaT), Borders IT require a Delivery Partner for ongoing Big Data capabilities to work on projects within the DSAB programme.

Business Analyst for DfT Accident Investigation Branches (AIB’s) New Case Management System

The UK Department for Transport is seeking expert support from a Business Analyst who will identify and validate potential technical solutions in line with business requirements, represent users throughout the project initiation and produce key project documentation including the business case and acceptance criteria.

Defence Learning & Management Capability (DLMC) - Future Services Delivery Partner

The delivery Partner needs to: 1) Deliver products and artefacts relevant to the Discovery and Alpha phases of an agile delivery programme. 2) Provide artefacts to support an initial gate approval. 3) Work in a way that supports GDS Digital Service Assessments.

IT Security Manager

The main purpose of this role is to be the security expert for ARP to ensure security controls and protection is in place on the communication infrastructures relating to the Ambulance Service in England and support for the Welsh and Scottish Ambulance Services where appropriate.

Lewisham Council main website build

We are looking for partner to rebuild the Lewisham Council website on Sitecore. The website will provide authenticated services – Lewisham’s My Account customer portal - and will integrate with the council’s CRM platform, as well as other systems. We would like the partner to support the website following implementation.

Full Stack Software Developer

Working on a digital transformation programme putting Microsoft Dynamics CRM at the heart of our interactions with users. The programme will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.

Full Stack Software Developer

Working on a digital transformation programme putting Microsoft Dynamics CRM at the heart of our interactions with users. The programme will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.

Software Developer/Front end developer

Working on a digital transformation programme putting Microsoft Dynamics CRM at the heart of our interactions with users. The programme will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.

Business Analyst

Working on a digital transformation programme putting Microsoft Dynamics CRM at the heart of our interactions with users. The programme will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.

User Experience (UX/UI) Designer Specialist

Working on a digital transformation programme putting Microsoft Dynamics CRM at the heart of our interactions with users. The programme will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.

CRDA00011a-Prj- 1422 Empowering the Person Portfolio - Head of Delivery

Responsibility for the delivery & management of Empower the Person portfolio outcomes Bring new efficiencies to portfolio delivery teams to improve velocity and output of the programme. Put in place robust programme controls and governance to meet stakeholder requirements

Delivery Unit Lead

The Ministry of Justice (MoJ) Digital & Technology (D&T) team require a Delivery Manager to work on the highest priority projects, ensuring we deliver against our strategic commitments and deliver required transformation projects to meet critical contract end dates.

GDE Project Management Service Work Package Cerner Electronic Patient Record

Documents including specification should be obtained from Owen.O'Reilly@nuth.nhs.uk and all offers must be resubmitted via the portal https://www.delta-esourcing.com/. The Delta access code is 837KVKK29V Please advise on your registered email with Delta to enable access to the documents at https://www.delta-esourcing.com/ .

Digital Strategy Consultant

Discover the gaps in the digital services for this ambitious University and define a target service portfolio. Define what business activity is needed to accelerate the digital transformation including finance, governance, programme management. Deliver a Strategic Outline Case (5 case model) for accelerating the digital transformation.

Social Work England digital user research, user experience, accessibility and content

User research, user experience design and associated services for GDS compliant digital services for Social Work England

Alpha (B) - DfE Intervention in an Academy

8 week Alpha(B) development of service to support DfE/ESFA intervention in academies to manage financial, management, governance or educational performance issues. Builds on completed Discovery and Alpha(A). Requires highly skilled, collaborative supplier experienced in delivering digital services that meet users' needs and GDS Digital Service Standards.

Digital Services User Research Participant Recruitment

HMRC will conduct the research and provide the researchers discussion guides and any research materials needed. The recruitment agency is expected to: - provide recruitment of users for research - pay incentives to users taking part in research - organisation of user participation and attendance on the day

Open University Technology Partner

The Open University (OU) is seeking a Technology Partner to support the delivery of its digital outcomes. Digital services are vital to the OU as it continues to find new ways to engage with students, deliver high quality teaching and learning, and manage the institution effectively.

Continued support for ASP, GIAS, and SPT services

We are looking for an agile partner to help us support and continually improve our digital services in line with user needs, and support the DfE team members through coaching and mentoring; building knowledge and increasing capability within the Department.

Lead DevOps Engineer - C

DevOps engineer with good knowledge of Linux, cloud computing, WEB applications, Puppet config management, AWS, UNIX open source tools, networking, Internet security, containerisation. Scripting languages Bash+Ruby/Python. Coordinating and directing effective deployment of engineers into critical delivery projects

Lead DevOps Engineer - B

DevOps engineer with good knowledge of Linux, cloud computing, WEB applications, Puppet config management, AWS, UNIX open source tools, networking, Internet security, containerisation. Scripting languages Bash+Ruby/Python. Coordinating and directing effective deployment of engineers into critical delivery projects

Lead DevOps Engineer -A

DevOps engineer with good knowledge of Linux, cloud computing, WEB applications, Puppet config management, AWS, UNIX open source tools, networking, Internet security, containerisation. Scripting languages Bash+Ruby/Python. Coordinating and directing effective deployment of engineers into critical delivery projects

FINANCIAL, PLANNING AND RISK MANAGEMENT ANALYST

Maintenance of HLPs; production of MI for Programme Overview Artefacts. Programme cost risk reporting. Assure Schedule Risk Analyses. Manage Dependencies. Risk and Issue register maintained and updated. ISS Cost Models QRPC bids Accruals and Billing Assurance Generation of Financial MI Input to approvals Delivery Records and Evidence Ad Hoc support

NHS Business Services Authority (NHSBSA) - Transformation Programme

The NHSBSA require resources to work across the organisations Digital Services, these resources will be primarily augmenting existing teams for the delivery of outcomes as required The NHSBSA require the ability to quickly secure resources.

UK SBS IT18090 BEIS Lead Technical Architect

BEIS require a Lead Technical Architect to provide technical leadership to the development team. The specialist will be required to conduct solutions options appraisals and provide guidance so digital services are developing in line with departmental architecture and Government Digital Services’ (GDS) standards, whilst meeting time and budget constraints.

WP1559: Procurement and contracting reforms multi-discipline team (re-issued)

Design and implementation of: (1) digital, data and technology procurement and contracting reforms (2) flexible service/resourcing models to support cross government demand (3) collaborative stakeholder relationship plans

LAA non-live environment hosting and portfolio support Architects

Architect support for non-live environments hosted on the Redcentric cloud platform. Additional input into/support for live hosting and other portfolio projects.

LAA non-live environment hosting and portfolio support Database Administrators

DBA support for non-live environments hosted on the Redcentric cloud platform. Additional input into/support for live hosting and other portfolio projects.

Lead Solutions Architect

• Provide Solution Architect expertise to a Beta Build team. • Work as part of a team to ensure new systems and services are robust, scalable, open & secure. • Support teams establishing key processes, documentation, tools & techniques. • Knowledge transfer & exit strategy.

FSA574 - Call-Off Contract - Surveillance Programme - Use Cases

Deliver predictive risk insight for use case using data science. Define use case exam question, establish potential enabling data sources and high level data scoring, such as perceived value, reusability, accessibility, veracity etc. Collate and prepare data, run hackathons, refine analytical models, validate insight, package outcome for adoption/rollout.

Her Majesty's Passport Office - Big Data Developer

Big Data Developer to support the Government’s transformation to a Common Data Platform.

Discovery phase and development of an MVP for a ‘Hackney Welcome’ service

Discovery and development of an MVP that joins-up council services for people moving in to the borough.

Lead Data Engineer, Analytics and Information Management (AIM) Project (Ref: CON-18-038)

The FCA require a Lead Data Engineer to set best practice across the developing Analytics and Information Management (AIM) platform and provide mentoring and skills transfers to other less experienced Data Engineers.

Her Majesty's Passport Office - Digital Developer Team

A team of Big Data Developers for both Front End and Back End Development, experienced in using Java and/or Scala. This will include Technical Leads and an Agile Business Analyst to support HM Passport Office’s Transformation Agenda.

Delivery partner for the development of the Energy Customer Database

We require an experienced collaborative delivery partner to design and build a secure cloud database for ~8 million records. We also require service design, user research and front end development skills to design and build a service that meets user needs and engages energy customers.

NHS Improvement Data & Analytics Product Development & Platform Enhancement

The specialist resources required will work in blended teams, gathering requirements, developing, delivering and supporting digital outcomes for programmes of work such as CTP and PFMS. They will act as hands-on role-models playing a key role in delivering NHSI digital systems and improving long-term velocity and quality.

NELCSU South - Infrastructure GP AD Project

The design/solution must be secure with no possibility patient information is accessed by external parties. Must meet NHS Standards for network connectivity, security/IG. It must include a fault reporting mechanism providing information on how the proposed solution recovers from a network and power interruption, without human intervention, retaining configuration/state information.

WP1544: Agile development Team to improve the technical documentation pages for GDS products

The intended outcomes for this project are to improve the design and usability of the Technical Documentation format and Services Toolkit within the Government as a Platform Programme. The existing Technical Documentation format being built on produces a static website and the intention is that this will remain.

Organisational Design for Transforming Government Security programme

Involvement strategy for frontline and management staff in the organisational design Establish and agree a common target operating model template for CSUs across all four clusters and the Government Security Group. Develop an implementation planning approach for CSUs to move from their current state to the target operating model.

Careers Wales Website

Re-platform and modernise website to improve user experience and enable effective content management. Work with Careers Wales to define a series of projects delivering business logic to support the new website initiative. Supplier will be required to work with a content delivery system integrated through a defined set of APIs.

Crime Programme Programme Manager for C2I

Working in the Criminal Justice System Crime Programme, the Programme Manager will use their professional skills and experience of working with multi-disciplined teams to ensure the C2I teams deliver the work as prioritised by the Product Owners to the architecture and quality standards defined by the Architecture Practice.

Microsoft Dynamics Developer

Working on a digital transformation programme putting Microsoft Dynamics CRM at the heart of our interactions with users. The programme will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.

Microsoft Dynamics Developer

Working on a digital transformation programme putting Microsoft Dynamics CRM at the heart of our interactions with users. The programme will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.

HJIS Programme Direction and Clinical Oversight

Programme Direction and clinical oversight service to support the national Health and Justice Information System (HJIS) deployment.

Provision of Specialist Support to Land Environment Tactical CIS (LE TacCIS) Program

To set up, and manage programme functions for the LETACCIS programme inc risk management, financial management, dependency management, programme reporting, schedule management, configuration management, change management, blueprint generation and capability introduction plan generation and development.

NELCSU - Medway Area - AD Project

The design/solution must be secure with no possibility patient information is accessed by external parties. Must meet NHS Standards for network connectivity, security/IG. It must include a fault reporting mechanism providing information on how the proposed solution recovers from a network and power interruption, without human intervention, retaining configuration/state information.

Legal Aid Agency (LAA) Cloud Infrastructure Development

The Ministry of Justice (MoJ) is migrating legacy IT systems used by the Legal Aid Agency (LAA) to new public cloud hosting during 2018. To support these migrated applications, MoJ requires the development of new automated infrastructure to provide services such as SSL termination, software load balancing and log aggregation.

IT Borders ABC Solution Architect

This specialist will be an experienced Solution Architect who has worked with a mixture of different team sizes and types. They must understand the underlying principles of Scrum and Kanban ways of working.

TfL - Privacy and Data Protection Design Principles and Recommendations

TfL require support to define and apply Design Principles that will govern how they interact with customers regarding data protection. These will inform digital solutions, giving users greater control over their data (e.g. engaging communication of terms and conditions). The aim is to build trust between TfL and its customers.

Development & Support for Kew.org (RBGKEW/522)

We're looking for a development partner to work with us to improve kew.org (and RBG Kew's wider digital estate) over the next two years.

NLEDP 062 - Migration Solutions Architect

Design migration solutions: Migration Strategy; Migration Approach; select tooling; identify and estimate technical deliverables; produce / assure technical deliverables; identify skills and select staff; analyse issues; propose options Data Readiness service: advise on Data Migration best practice and specialist tooling; build relationships with other teams; upskill Data Readiness core team

PS/18/45 - Rationale Tooling Configuration Build Specialist

The DVLA requires a SME to provide specialist technical knowledge in Rational Clearcase and Rational ClearQuest tooling and industry best practice in software configuration build and release provision for the purpose of leading the migration from Rational toolsets to open source toolsets

Operational Cloud Service Support

Support of AWS cloud hosted services using automation tools such as Terraform, Ansible. Provision of 24/7 on call support for AWS Cloud hosted services. Management of incidents and change via ServiceNow and JIRA. Enablement of knowledge transfer and skilling up of DVLA personnel

C11383 Home Office Interim Services Support for HOF based services

Support and ongoing development of 7 Home Office Forms based services.

SurfaceNet Collate Platform

Using AWS the project will deliver a range of functionality including: ETL data flow engine with flexible rules driven quality control processes Data migration / conversion of existing data Metadata querying and production e.g. calibration and quality flags Delivering visualised data to consumers in near real time Early life support

NHS Professionals Customer Engagement Programme; Development and Support Services Capability

Proactive DevOps and 24x7 secure application support at 3rd level as part of the development and support stack for a suite of Customer Engagement products and services. We envisage that the successful supplier will field an output focused team of interchangeable resource to meet this need

Analytics Hub - Phase 2 - Data scientists

A Team of (approx) 2-3 Junior or mid level data scientists is required to support the FCA in delivering Analytics capability across the organisation through a variety of projects.

User Researcher - digital UK Ship Registration and Seafarer Training Certification and Medicals

We require a user researcher to support development teams in the delivery of digital services for ship owners and seafarers, internal and external users. Carry out user research and testing of user needs and the end to end service.

Improve how we send a repair operative to a job and enable progress of that job to be tracked

Improvement to the handling of the allocation of jobs to repairs operatives and management of those jobs.

Improve the customer experience and extend the features of raising a repair to a Hackney property

Improvement to the digital repairs service and development of the contact centre service.