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Organisation: Cabinet Office (Government Digital Service)
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Location: London
Providing user research participants for the GOV.UK Roadmap - www.gov.uk/roadmap
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Organisation: The Secretary of State for the Home Department (acting through the Home Office)
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Location: London
Digital services will enable the move to digital-by-default through experience gained through digital transformation.
The objective of this advert is to procure participants for regular user research days for services being developed by the Home Office.
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Organisation: NHSX - Department of Health and Social Care
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Location: London
The digital transformation team at NHSX needs a specialist service to recruit participants to take part in regular user research activities.
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Organisation: Department for Education
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Location: North West England
DfE needs participants for regular user research. We need the supplier to consistently deliver diverse and representative participants nationwide, including users with access and assisted digital needs, professionals from all educational and social work settings plus members of the public. Participants need to be representative of the whole of society.
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Organisation: DVLA/DfT/ UK Government
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Location: Wales
The UX Research & Design Unit will be undertaking a comprehensive programme of research over the next 24 months to gather insight from users around their expectations, experience, behaviours, and attitudes to DVLA and other government services.
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Organisation: HM Revenue and Customs
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Location: International (outside the UK)
Recruit overseas users for user research - individuals and business customers that use/may need to use HMRC's services. Recruit overseas users for research, pay incentives to overseas users taking part in research and organise attendance on the day.
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Organisation: HM Revenue and Customs
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Location: North East England
Recruit users for user research - individuals and business customers that use/may need to use HMRC's services. Recruit Northern Region users for research, pay incentives to users taking part in research and organise attendance on the day.
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Organisation: Money and Pensions Service
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Location: London
Contract to recruit participants to attend user research sessions about their money and pensions for the Money and Pensions Service
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Organisation: The Planning Inspectorate
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Location: South West England
PINS require assistance in the recruitment of research participants across England for user testing. Primarily remotely but in person when necessary. Research to support ‘Appeal a Planning Decision’ and ‘Nationally Significant Infrastructure Project (NSIP) Applications’ teams specifically from April 2022, and up to 2 yrs.
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Organisation: Cabinet Office / HMRC (Currently Cabinet Office but moving forward will be under HMRC)
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Location: Yorkshire and the Humber
Contract to recruit participants from across the UK to participate in remote user research sessions with Cabinet Office user researchers (contextual sessions to be included when restrictions ease)
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Organisation: Department for International Trade
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Location: London
Call-off contract to recruit participants from UK companies to attend user research sessions at the Department for International Trade.
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Organisation: The NHS Business Services Authority
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Location: North East England
Call-off contract - The NHSBSA require participant recruitment for regular user research activities. We are looking for suppliers who can recruit participants who reflect the diverse make-up of people who use NHSBSA and government services.
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Organisation: Department for Work and Pensions
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Location: North East England
DWP Digital (CRCF) requires participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of people who use/could use DWP CRCF (Children, Retirement and Counter Fraud) services and is able to book/provide venues for research to be conducted when needed
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Organisation: Intellectual Property Office
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Location: London
Call-off contract to recruit participants from participant profiles detailed to attend user research sessions with the Intellectual Property Office
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Organisation: Office for National Statistics
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Location: Wales
Call-off contract for the recruitment of participants from the UK for Social Survey Operations and Digital Services teams, which will see a range of different participants needed by the ONS.
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Organisation: HM Land Registry
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Location: London
Need supplier to provide participants for user research activities (including testing, interviews, workshops etc.) for HM Land Registry. We are particularly interested in suppliers who can provide us with participants who need to use assistive technologies to use online services, and participants who have low digital skills or confidence levels.
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Organisation: Department of Health and Social Care - NHS Test & Trace
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Location: London
T&T needs participants to take part in a broad range of user research activities. Our programme is not a smooth release, but will go up and down in volume, and we anticipate research volume will increase over time as we transition to UKHSA.
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Organisation: NHS Business Services Authority
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Location: North East England
The purpose of the RFI is to establish NHSBSA requirements prior to going out to market. Suppliers are requested to register at https://health-family.force.com/s/Welcome and confirm their registration and intention to participate by email to nhsbsa.commercialservicesteam@nhs.net. On receipt of the email suppliers will be given access to the RFI documents.
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Organisation: Cabinet Office (Government Digital Service)
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Location: London
Providing user research participants for GOV.UK Roadmap - available on GDS blog https://gds.blog.gov.uk/2021/03/29/whats-next-for-gov-uk-in-2021-to-2022/
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Organisation: Cabinet Office (Government Digital Service)
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Location: London
Providing research participants for user research for the Digital Identity Programme.
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Organisation: Crown Prosecution Services (CPS)
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Location: Yorkshire and the Humber
The Crown Prosecution Service (CPS) is seeking a participant recruiter for people who been part of or are currently involved in the Criminal Law and Prosecution journey in England and Wales. CPS has an immediate requirement for vulnerable and niche research participants such as Victims and Witnesses.
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Organisation: Department for Work and Pensions
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Location: London
Department for Work and Pensions Digital requires participant recruitment for regular user research activities. We are looking for suppliers who can recruit participants who reflect the diverse make-up of people who use DWP services and manage a user research panel for Universal Credit specifically.
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Organisation: Department of Work and Pensions (DWP)
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Location: North East England
Call-off contract - Department for Work and Pensions Digital requires participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of people who use DWP health services.
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Organisation: Disclosure and Barring Service
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Location: North West England
Disclosure and Barring Service (DBS) requires participant recruitment for regular user research activities.
The objective of the advert is to procure participants for regular user research days for services being developed by DBS.
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Organisation: Her Majesty and Criminal Tribunal Service
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Location: London
Large scale recruitment contract (c. £100k p.a.) for user research participants to support the development of the HMCTS Reform programme. The programme involves 15-20 service projects who require user participants on an ongoing basis so the successful supplier will need to be able to work on multiple project briefs concurrently
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Organisation: Department for Business, Energy & Industrial Strategy
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Location: London
The project is to develop a new digital service for BEIS Net Zero Directorates that will help streamline access to funding for stakeholders and design application processes around user needs. BEIS Digital require access to user research/testing participants for the alpha phase.
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Organisation: NHS Test and Trace
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Location: London
NHS Test and Trace (T&T) needs participants to take part in user research activities. We need a supplier able to reliably deliver participants nationwide and remotely, including members of the general public, professional users and people with access and assisted digital needs.
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Organisation: The Corporate Officer of the House of Lords and The Corporate Officer of the House of Commons
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Location: London
PDS requires participants for regular user research supporting a range of projects and programmes across its digital portfolio (including its website) and possibly PDS's Transforming Digital programme. The supplier must reliably deliver participants nationwide.
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Organisation: Money and Pensions Service
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Location: London
The successful partner will supply:
• Preparation, moderation, and documentation of internal workshops;
• Test participant recruitment across a broad range of user needs;
• Remote and Online testing tools to support moderated and un-moderated testing;
• Test moderation, discussion guides, and analysis.
Some activities may require a TESTING LAB.
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Organisation: The Planning Inspectorate
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Location: South West England
The Planning Inspectorate assistance in the recruitment of research participants across England and Wales for user testing to support the Appeal a Planning Decision Service development.