GOV.UK
Digital Outcomes and Specialists opportunities
View buyer requirements for digital outcomes, digital specialists and user research participants.
60 results found
60 results found in User research participants
DBS User Research Participants
Disclosure and Barring Service (DBS) requires participant recruitment for regular user research activities. The objective of the advert is to procure participants for regular user research days for services being developed by DBS.
PU-19-0367 - User Research Contract for the Office for National Statistics
The Office for National Statistics is currently undergoing a major digital transformation. We need help: • Identifying, contacting, scheduling, coordination of participants for user/qualitative research activities including (but not limited to) interviewing, focus groups, usability testing and cognitive interviewing. • Managing and distributing incentives for participants • Managing participant attendance
User Testing and Qualitative Research Participant Recruitment
SFGB requires a one year call-off contract for the provision of testing participant recruitment. This will mainly be for development of SFGB’s Pension Wise service but also across the wider organisation. Recruitment will be on a project basis with different combinations of demographics, segments, and locations required.
WP1740 Recruitment of User Research Participants for GOV.UK Verify
Providing research participants for user research for GOV.UK Verify
DWP User Research Recruitment Services - London
Department for Work and Pensions Digital requires research participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of individuals who use/claim DWP services.
DWP User Research Recruitment Services - London
Department for Work and Pensions Digital requires research participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of individuals who use/claim DWP services.
WP1652 - User Research Participants for GOV.UK Roadmap Missions
Providing user research participants for GOV.UK Roadmap Missions.
User Research Participants for HMCTS Reform Programme in London and Manchester
Large scale recruitment contract (c. £150k p.a.) for user research participants to support the development of the HMCTS Reform programme. The programme involves 15-20 service projects who require user participants on an ongoing basis so the successful supplier will need to be able to work on multiple project briefs concurrently
Usability testing for Annuities and Income Drawdown Tools
The Money Advice Service is looking for an agency to recruit users and undertake 1x round of usability testing for the Guaranteed income product tool with a final report and up to 3 rounds of the Income Drawdown tool, with 2 interim and 1 final report.
User research participant recruitment, including assisted digital and use of assistive tools
Need supplier to provide participants for user research activities (including testing, interviews, etc) for HM Land Registry. We are particularly interested in suppliers who can provide us with participants who need to use assistive technologies to use online services, and participants who have low digital skills or confidence levels.
DfT Blue Badge Beta User Recruitment
DfT has recently started a Beta-phase for a Blue Badge digital service.DfT are required to recruit users for the duration of Beta which ends on 31January2019.The recruitment agency is expected to-provide recruitment of users for research;pay incentives to users taking part in research;organisation of user participation and attendance.
Digital Services User Research Participant Recruitment
HMRC will conduct the research and provide the researchers discussion guides and any research materials needed. The recruitment agency is expected to: - provide recruitment of users for research - pay incentives to users taking part in research - organisation of user participation and attendance on the day
Participants for Parliament's New Website
We require a supplier to partner with for a series of participant recruitment projects that will deliver at least 10 rounds of user research with approx. 5-10 participants per round. Participants will largely be specialist user groups including political journalists, lobbyists, and people who currently interact with Parliament's website.
Overseas Healthcare Participant Recruitment for User Experience Discovery and Testing
User research participant recruitment for DHSC Overseas Healthcare Service. The OHS is a complex service spanning 32 countries within EU/EEA/ Switzerland and other International territories. This recruitment brief involves participants from within the EU/EEA/Swiss area including UK and is varied for a range of user samples and field work contexts.
Overseas Healthcare Participant Recruitment for Service Design and Concept Testing
User research participant recruitment for the Department's Overseas Healthcare Service. This is a large, complex service spanning 32 countries within EU/EEA/ Switzerland and other International territories. This participant recruitment brief involves participants from all areas and is a varied brief for a range of user samples and field work contexts.
DWP Leeds User Research Recruitment Services
Department for Work and Pensions Digital requires participant recruitment for regular user research activities. Participants will take part in research for a number of projects delivering a wide range of services and will therefore need to be representative of the users of such services.
DfE User research participant recruitment
DfE requires participant recruitment for research activities. DfE will conduct the research and provide the researchers discussion guides and any research materials needed. The recruitment service is expected to provide recruitment of users, incentives to all users taking part in research, organisation of user participation and attendance on the day.
DCMS - User Researcher
The Department requires a new hosting platform system to replace an existing system. A user researcher is required to capture and baseline the requirements by identifying and researching user needs and benchmarking and presenting these finding which shows examples of user stories with clear acceptance criteria in a comprehensive report.
Family conflict
We are looking to recruit parents who are either currently experiencing - or have recently experienced - relationship conflict with their partner. In this discovery phase, we intend to conduct depth interviews in order to; understand their experience, identify key challenges, and explore any support they may have received.
HMCTS User research participant recruitment in Northern England and the English Midlands
Recruitment of participants across northern and central England for discovery and user testing to support the HMCTS Reform Programme. Participants will take part in research for projects delivering a wide range of justice services and will therefore need to be representative of the users of such services.
HMCTS User research participant recruitment in Southern England and Wales
Recruitment of participants across southern England and Wales for discovery and user testing to support the HMCTS Reform Programme. Participants will take part in research for projects delivering a wide range of justice services and will therefore need to be representative of the users of such services.
DVLA/DfT recruitment of participants for research
The DVLA Customer Insight Unit will be undertaking a comprehensive programme of qualitative research over the next 24 months to gather insight from users around their expectations from future services, and their experiences of current services.
WP1430 User Research for GOV.UK Verify
Providing research participants for user research for GOV.UK Verify.
Parents of children in maintained schools research (school complaints)
User research testing the usability and clarity of our guidance for the school complaints process and user journeys through our contact form with parents of children at a maintained/state-funded school, to understand their expectations, likely behaviour and motivation when escalating a grievance about how the school has handled a complaint
User Research Recruitment with Access Needs and Low Internet Skills
Recruitment of users with access needs and low internet skills to participate in user research days for a new digital passport service which allows members of the public to renew their British passport online.
Home Office User Research Services
Home Office Digital, Data and Technology requires participant recruitment for regular user research activities. Digital services will enable the move to digital-by-default through experience gained through digital transformation. The objective of this advert is to procure participants for regular user research days for services being developed by the Home Office.
User Recruitment Partner - North East
HMRC has a large team of user researchers based in Newcastle who conduct iterative user testing and require assistance in finding suitable participants to take part in research. HMRC require agencies that are able to manage the volume and frequency of user recruitment requests in Newcastle or the North East.
User Research Recruitment with Access Needs and Low Internet Skills
Recruitment of users with access needs and low internet skills to participate in user research days for a new digital passport service which allows members of the public to renew their British passport online
HMPO Digital Transformation Research
Recruitment of participants for London based user research days for a new digital passport service which allows members of the public to renew their British passport online
User Researchers recruitment
To support CSHR in recruiting and selecting users to participate in user research to inform the building and development of CSHR products.
Qualitative Research Participants - Office for National Statistics
ONS is undergoing a major digital transformation involving development of online products to gather data from responders and ensuring that the collection instruments (i.e. surveys) are easy to administer. We need help: • Identifying, contacting, scheduling, coordination of participants for user/qualitative research activities • Managing incentives • Managing participant attendance
User Research Participants Recuitment - Department for International Trade
We need to recruit participants for user research and testing. This will help us understand our customers’ needs and test the extent to which the services we've developed meet them. User testing will comprise 60 minute 1-to-1 interviews. We may use other research methods e.g. telephone interviews, online card sorting.
WP1408 GOV.UK Roadmap Missions
60 minute 1-to-1 interviews. We may need to use other research methods, e.g. telephone interviews or online card sorting. In addition, from time to time, we may require external observation facilities, when our internal lab is not available (we think this may be for half of the rounds [42]).
Niche User Research Participants Recruitment
1) HMRC is seeking recruitment methods to be targeted to digitally excluded users. 2) HMRC welcomes interest from any sector of the Digital Marketplace with access to users who will meet our needs, even if recruitment is not your specialism. 3) HMRC would provide detailed briefs for each recruitment specification.
User Research participants - Office of the Public Guardian (Ministry of Justice)
User research participant recruitment for evaluating MoJ digital service.
User research participants Ministry of Justice - OCP
User research participant recruitment for evaluating MoJ digital service.
User research participants for the Criminal Injuries Compensation Authority (CICA)
User research participant recruitment for evaluating CICA (MoJ) digital service.
Participant recruitment for culture and development microsite
We would like support with recruiting and scheduling participants for this research, management of payment to individuals for their time through incentives provided.
WP1325 Content Transformation
60 minute 1-to-1 interviews. We may need to use other research methods, e.g. telephone interviews, usability testing, or online card sorting and tree testing. At the end of each Implementation phase for each of the 3 themes, a remote, unmoderated tree testing activity will be undertaken to validate the taxonomy.
User Research participants
Seeking a supplier who will provide users with the description provided. Users should not be briefed too much about the testing of the service as they should come with an open mind. Suppliers should provide a copy of the screener they send to the participants.
User testing for an education website
To evaluate the effectiveness and usability of a white label education site for the British Council and partners.
User Research - Digitally excluded users & specialised business owners
HMRC need to recruit business users, i.e. people who run / work for businesses, including sole traders, micro-businesses (one-man bands, whether or not limited company's), staff from small, medium and large businesses who use or may need to use HMRC services (whether or not digital).
Research Participants for Apprenticeships
Summary of the work We need a supplier to recruit user research participants to help us develop digital services related to apprenticeships. We will run frequent sessions of user research and testing. Participants should be employed in organisations interested in recruiting apprentices.
Digital Permissions Alpha User Research
The Home Office is exploring ways to improve its visa process. We need help: ▪ Identifying, contacting, scheduling, coordination of participants ▪ Managing and distributing incentives ▪ Managing of participant attendance ▪ Providing a suitable venue, host to manage participant flow when testing takes place outside of a HO local
FSA526 - Food Standards Agency User Research Participants
We need a supplier to recruit user research participants to help us develop digital services, including food.gov.uk, Food Hygiene Rating Scheme digital assets and internal collaboration. We will run frequent sessions of user research and testing. Participants will be primarily food businesses and consumers, but also include other stakeholders.
User Research Participants for Parliamentary Website Research
We require a supplier for a series of participant recruitment projects to deliver at least 10 rounds of user research with approx. 10 participants per round. Participants will include members of the public who care about local issues or are interested in politics, and specialist users including journalists and lobbyists.
OR-0004 Small Business Commissioner/Payment Duty Register Alpha/Beta Usability Testing Recruitment
We require a supplier partner a series of participant recruitment projects that will deliver at least 10 rounds of user research with approx. 12 participants per round. Participants will include decision-makers who work in finance, accounting or credit-control; from small to large businesses; across the UK.
Census end to end test
As part of the development of the 2021 Census, we wish to conduct an end to end test of the whole census process. All participants will be asked to complete the Census digitally.
Primary Authority Register User Research Participants
Regulatory Delivery (BEIS) requires access to user research participants for the Discovery phase of the Primary Authority Register.
User Research Participant RFP1A DWP
Recruitment piece for research and usability testing
Regulatory Delivery Commercial Service User Research Participants
Regulatory Delivery (BEIS) requires access to user research/testing participants for the Discovery and Alpha phases of the Regulatory Delivery Commercial Service. This project is to develop a new digital service for the Regulatory Delivery directorate to promote tools and services to a range of users and commercial customers.
Managed Migration Research - Summer 2016 - Project_19419
DWP require access to user research participants in the Leeds area. The project is reviewing the experiences of benefit claimants to inform an upcoming migration, which is part of the Government’s welfare reform strategy involving the migration from from older legacy benefits to Universal Credit affecting circa 2.8 million claimants.
Digital Debt Management Services Project_19418
The Department for Work and Pensions require access to user research participants in the Manchester area (the option to recruit across the UK would be beneficial). The research project is looking into how people repay money to DWP.
User Research Participant RFP1 DWP
Recruitment piece for research and usability testing.
Application for UK Benefits
DWP require access to user research participants in the London area (the option to test across the UK would be beneficial). The project is looking into how non-British and habitually resident British citizens applying for benefits can prove they are eligible to claim benefits within the UK.
(WP1113) Recruitment of participants for 6 rounds of usability tests on the content on GOV.UK
Supplier of user research participants for monthly face-to-face usability tests of content on GOV.UK. Sessions will run one day a month and be on general content needs and understanding of Gov.uk. This brief is for 6 rounds of research.
HM Court and Tribunal Service Reform Programme - User Participants
Recruitment of participants across ENGLAND, WALES and SCOTLAND for discovery and user testing to support the HMCTS Reform Programme. Participants will take part in research for projects delivering a wide range of justice services and will therefore need to be representative of the users of such services.
HM Courts and Tribunal Service Reform Programme - Divorce Project
Recruitment of participants for 1-1 individual face to face user research sessions for the HMCTS Reform Programme - Divorce Project.
HM Courts and Tribunal Service Reform Programme - Probate Project
HM Court and Tribunal Service Reform Programme - Probate Project. Recruitment of participants for 1-1 individual face to face user research sessions.
Fully digital recruitment
Recruitment of participants for face to face user research in central Birmingham to include handling of incentives (payment directly to participants).