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Organisation: Ministry of Housing, Communities and Local Government (MHCLG)
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Location: Off-site
MHCLG has a key role in understanding local areas,to inform policy decisions,collecting money from Local Authorities for business rates and making payments.We developed a service called Delta,which has been in live beta since March2019.
Support availability Mon–Fri 9AM–5PM.SLA’s would be agreed with the successful supplier to meet the service needs.
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Organisation: Her Majesty and Criminal Tribunal Service
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Location: London
HMCTS Digital and Technology Services are looking for IVR design and management service.
The supplier is expected to do the following:
• Review current IVR messages and provide options for effective and efficient customer experience
• Identify call flow improvement through effective scripts
• Provide professional voiceovers for IVR recordings.
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Organisation: Ministry of Justice
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Location: London
Discovery contract looking into the needs of probation staff making recall decisions and opportunities for a digital service that meet those needs. Continuation to alpha and beta is envisioned. However, this will be subject to findings from Discovery.
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Organisation: Ministry of Defence, Defence Digital,MOD Corsham, Service Delivery and Operation
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Location: South West England
Discovery of user needs working securely within MOD is needed to shape the next generation of secure computing consisting of: Identifying personas, interviewing users, producing set of user needs, user stories, analysing usage data. Supplier will show and tell findings back to project, will align, exploit other user on-going research.
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Organisation: LNER - London North Eastern Railway
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Location: Off-site
The delivery, maintenance and improvement of a market-leading rail online customer experience, both through existing roadmap items as well as exploring, scoping and developing future initiatives.
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Organisation: NHSX
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Location: Off-site
NHSX is looking at how to adapt existing national approaches to digital and technology standards for local health and social care organisations, in a proportionate, supportive way.
We need to run an alpha to test different approaches, to inform beta proposals by June 21 and subsequent beta delivery in 21/22.
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Organisation: University of Sheffield (IT Services, Research and Innovation IT)
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Location: Off-site
We are looking for an experienced supplier to carry out user research to allow us to better understand the user journey of researchers who wish to use sensitive data in their research projects.
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Organisation: Hackney Council
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Location: London
To develop tools to support residents accessing and living in temporary accommodation; and development of the housing register.
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Organisation: Cabinet Office
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Location: Off-site
We require enhancements and additional functionality for our existing digital learning platform. We want a learner CRM to improve the booking process and ensure we can scale as we onboard larger cohorts of learners.
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Organisation: London Borough of Hackney
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Location: Off-site
Our security risks are known and managed across all our ICT environments so that we minimise the threat of a future cyber attack on Council services and the residents and businesses we serve.
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Organisation: HMRC & Valuation Office Agency
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Location: Off-site
To operate as the core delivery partner with the ability to resource and execute the delivery of an Agency wide, integrated, end-2-end solution using Agile in accordance with GDS service & technology standards. This will require partnering with government and other supplier resources to form the required delivery organisation.
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Organisation: Sussex NHS Commissioners
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Location: Off-site
To implement a number of recommendations from an internal audit in order to create an agile project methodology supported by software. To develop the strategic delivery plan.
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Organisation: Defence Digital, Ministry of Defence Corsham
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Location: South West England
Support the IUS Programme in the management of the IUS Fixed Voice Secret (FVS) migration in UK & Cyprus, FV(S) Boundary Protection Service (BPS) (O&S); Auto Call Distribution, Fixed Voice Official (FVO) Session Border Controller (SBC) Q20 Migration & Video Conferencing Tech Refresh.
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Organisation: Department of Health and Social Care & Department for Work & Pensions
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Location: Off-site
This discovery project will assess requirements for an OH workforce digital data collation toolkit to increase insight into the OH workforce.
This project will establish recommendations for a technical solution for an OH workforce digital data collation toolkit based on user research and market analysis.
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Organisation: Essex County Council
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Location: East of England
Help Essex County Council (ECC) run a discovery to understand how we can better provide staff with job-related information.
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Organisation: Defence Digital, Ministry of Defence Corsham
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Location: South West England
We are looking for support to develop and deliver packages of work to build our digital Security Assurance capability and capacity. The Supplier will work with our teams, delivering outcomes across our services.
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Organisation: Royal Navy
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Location: South East England
24/7/365 operations room manning service, with management oversight.
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Organisation: Financial Ombudsman Service Limited (the “Ombudsman Service”)
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Location: Off-site
Develop a cloud-based Enterprise Data Warehouse solution using the Microsoft Azure Data Platform where the key sources are Workday and Microsoft Dynamics CRM.
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Organisation: Ministry of Housing, Communities and Local Government (MHCLG)
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Location: Off-site
Technical support and development contract for E-CLAIMS.
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Organisation: Department for Transport, Rail Analysis Division
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Location: Off-site
This new system development will be a waterfall development that will use the Core Algorithm specification of MOIRA 2.2 and a list of Business Requirements. The new system will be tested against the current MOIRA 2.2 system.
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Organisation: Highways England Company Limited
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Location: Off-site
Development of Highways England’s outline Digital Twin Policy.
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Organisation: Standards and Testing Agency (STA), Department for Education
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Location: West Midlands
Beta phase: co-located agile team required to build and implement an online/onscreen assessment and service to develop and deliver the assessments. The service must meet the digital service standards.
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Organisation: Department for Education
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Location: North West England
DfE are looking for a supplier who can provide User Research capabilities to deliver the digital outcomes required, supporting the Department deliver and continuously improve user-centred education and social care services, and to build user research knowledge and capability within the department.
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Organisation: Greater London Authority
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Location: London
The Greater London Authority (GLA) is looking to conduct a discovery exercise to help us develop our new city data sharing platform.
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Organisation: Financial Ombudsman Service Limited (the “Ombudsman Service”)
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Location: Off-site
You will join our team to design, build and test a new intranet built on Microsoft SharePoint Online. Delivery of the intranet and knowledge transfer must be completed within a six-month window. You will demonstrate your continuous progress to us throughout delivery.
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Organisation: Essex County Council
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Location: Off-site
Help Essex County Council (ECC) run a discovery to understand our options in adopting platforms as services, so that we can improve our ability to deliver digital services.
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Organisation: Army Digital Services
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Location: South East England
ADS currently exploits many Software AG (SAG) products which enable Application Programming Interface (API) Management, Enterprise Architecture Modelling, IT portfolio management, and an integrated development environment. Provision of SQEP resources to exploit the SAG Integration stack of software. Copies of the SoR are available from pauline.hewish662@mod.gov.uk
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Organisation: Ministry of Justice
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Location: London
The MoJ seek a managed service provider to help develop three programs for the prison and probation service. A supplier team will work alongside civil servants and other contractors in HMPPS Digital. We anticipate that this discovery will develop web-based solutions to be used by prisoners and prison staff.
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Organisation: GreenSquare Group
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Location: South West England
Design, develop an Azure SQL based database to capture our asset data with a mobile friendly PowerAPP interface for our surveying team and some critical PowerBI reports for management information & reporting.
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Organisation: Department for Transport
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Location: Off-site
Discovery and Alpha projects to support the delivery of a National Parking Platform, leveraging work done to date:
Provision of a full project team and resources requited to complete the phases
Compliance with DSS, TCOP and DFT Architectural Principles
https://www.gov.uk/service-manual/service-standard
https://www.gov.uk/government/publications/technology-code-of-practice/technology-code-of-practice
DPIA
Passing Service Assessments and Architectural Change Board.