Awarded to Acuma Solutions Limited

Start date: Tuesday 1 October 2019
Value: £690,148
Company size: SME
Palace of Westminster Restoration & Renewal (R&R) Programme

R&R Data & Digital Portfolio interface with Parliamentary Digital Service Support

7 Incomplete applications

5 SME, 2 large

16 Completed applications

15 SME, 1 large

Important dates

Friday 7 June 2019
Deadline for asking questions
Friday 14 June 2019 at 11:59pm GMT
Closing date for applications
Friday 21 June 2019 at 11:59pm GMT


Summary of the work
Parliamentary Digital Service Support, enabling their timely support for the Restoration & Renewal Digital Programme, with initial focus on AD Identity & Access Management, Office365/SharePoint and Dynamics365. This will also include Core Service Accreditation, Cyber Security, SAM/Licensing, Azure Infrastructure/Network (incl. IaaS/PaaS), GAL/Messaging & Communication (including Skype) and End User Computing/Devices.
Latest start date
Monday 1 July 2019
Expected contract length
6 (six) months with possibility of extension.
Organisation the work is for
Palace of Westminster Restoration & Renewal (R&R) Programme
Budget range
For all 9 outcomes, for a median period of 6 months, exc. VAT, c. £680k.

About the work

Why the work is being done
"The R&R Programme has been established to undertake the significant work that needs to be carried out to protect and preserve the Palace of Westminster and ensure it can continue to serve as home to the UK Parliament.

The Programme is currently part of the House of Commons Strategic Estates directorate, supported by the Parliamentary Digital Service. The Programme will become part of the Delivery Authority in due course.

The outcomes are required to enable the existing Parliamentary Digital Service to prioritise support of R&R Digital Team as R&R design, develop and deliver their discrete Data & Digital Service."
Problem to be solved
The existing Parliamentary Digital Service team are unable to prioritise support to the R&R Programme; these outcomes will alleviate that issue and allow the delivery of the R&R Digital Service to maintain the priority the programme requires.
Who the users are and what they need to do
As the R&R Digital Service Team, we need support from Parliamentary Digital Service (PDS) to deliver the outcomes detailed below, as we progress the design, development and delivery of the R&R programme's digital service. To provide this support to us, PDS needs specific support so that the R&R delivery stays on track and is not subject to further delay.
Early market engagement
Any work that’s already been done
Existing team
"The required team will work with the existing R&R Digital Team (small footprint) and the existing Parliamentary Digital Service team (significantly larger).
Existing R&R Digital Team includes a Delivery Director, Service Delivery Manager, and Programme Manager for this Programme."
Current phase
Not started

Work setup

Address where the work will take place
Parliamentary Estate, SW1 London.
Working arrangements
"We expect the team to work onsite 5 days weekly, as required for face to face meetings and engagement with the R&R Digital Team and with the existing PDS Digital Team.

Expenses will not be paid."
Security clearance
Parliamentary (not Government) Security Clearance is required and will be organised by PSD (Parliamentary Security Department).

Additional information

Additional terms and conditions
The UK Parliament Mandatory Terms for External Contract Arrangements will also apply.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • 5 years+ experience of Azure and/or Office 365
  • 5 years+ experience of Cloud services
  • Deep understanding and knowledge of AD/Azure AD Identity and Access Management Capabilities
  • Previous in-depth experience of Office365/SharePoint migrations containing Restricted data.
  • Previous in-depth experience of Dynamics365 development and Work, Interaction, Workflow & Case Management capabilities and solutions.
Nice-to-have skills and experience

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Technical Capability (including skills & experience across all required outcomes)
  • Technical Capacity (including resource availability and forecasting/planning)
  • Approach and Methdology (including needs identification, mobilisation, QA, replacement resources)
  • Value for Money
Cultural fit criteria
  • No-Blame culture and learning from mistakes.
  • Working environment experience (ideally, but not essential, with Houses of Parliament and/or PDS).
  • Working as a team with PDS, R&R Data & Digital and the R&R Programme.
  • Active Stakeholder Management.
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Please can you clarify (for avoidance of doubt) – this is a technical role provided out the the Parliamentary Digital Service to be engaged in the R&R Programme effectively on secondment and directed by the R&R Programme, not PDS? There will be no conflicting priorities?
This is a technical requirement. The successful candidate we choose to deliver the outcome will work for, and be managed by, PDS to enable PDS to prioritise support to the R&R programme. R&R requirements will take precedence.
2. In regards to answering your Dynanmics experience questions, are you looking to develop Dynamics specifically, or use Dynamics as a database with front end work happening in PowerApps (as is increasingly common due to it being low code)?
The remit for our dynamics project has been to keep the product as close to ‘out of the box’ as possible, mainly with configuration changes to best fit with the business, with some minimal development/configuration/customisation.

We have not used PowerApps in this iteration, however, it should not be ruled out for any future iterations.
3. Can you advise if you require pricing at this stage?
Yes, we are expecting to receive day rates for the candidates proposed to deliver each outcome.
4. You have specified you require day rates for consultants but there is no opportunity to provide pricing information during the application process. Can you advise?
You will be able to provide pricing at proposal stage, should you be shortlisted.
5. Do you require the team to demonstrate experience of having worked together previously on similar projects? Or are you prepared to consider a newly formed team of highly skilled experts in this field managed by a Lead Consultant?
If the team have worked together successfully, previously, please do reflect that in your proposal. However, we will consider any method of delivering a team, including a new team managed by a Lead Consultant.
6. Can you confirm if you are looking for a Consultancy to provide a team utilising their own permanent workforce? Or are you prepared to consider a team of suitably skilled interim Associates with the relevant expertise?
We are looking for a single supplier to provide a team to deliver the outcomes advised in the DOS listing. We are indifferent as to whether the resources to deliver the outcomes are permanent, interim, or contract. I would add that the commercial element of the proposal accounts for 50% of the scoring.
7. Do you have an expectation on the size and make-up of the team to deliver the 9 outcomes?
E.g. Enterprise Architect, Technical Architect, Project Manager, BA and a number of consultants and developers to configure and build functionality in Azure / D365 / O365 / Sharepoint / Skype?…
Yes, it was outlined in the summary:

This will also include Core Service Accreditation, Cyber Security, SAM/Licensing, Azure Infrastructure/Network (incl. IaaS/PaaS), GAL/Messaging & Communication (including Skype) and End User Computing/Devices.

We think that after the initial 3 outcomes are fulfilled using resources such as the following:

AD Identity & Access Management (IAM) Specialist
Office365/SharePoint Specialist
Dynamics365 Specialist

We will subsequently need resources akin to the following:

Core Service Accreditation Specialist
Cyber Security Specialist
SAM/Licensing specialist
Azure Infrastructure/Network (incl. IaaS/PaaS) Specialist
GAL/Messaging & Communication (including Skype) Specialist
End User Computing/Devices Specialist
8. Can you advise how big the project is in terms of user/employees?
The programme is currently 350-450 users, expecting to grow to 650 when we move to a substantive Delivery Authority (after March 2020).

These are estimated figures and subject to change.