Defence Equipment and Support

SPISN/0064 Unified Comms - Subject Matter Expert

6 Incomplete applications

5 SME, 1 large

2 SME, 1 large

Specialist role: Technical Architect
Summary of the work: Provide specialist IT skills within a System Design Authority for Information Systems and Networks (ISN) Delivery Team. The ISN remit is to deliver an exciting new IT capability based on Evergreen and Agile principles. Design and deliver specific services and technologies within a dynamic and specialist team.
Latest start date: Thursday 18 July 2019
Expected contract length: 31st March 2020
Location: West Midlands
Organisation the work is for: Defence Equipment and Support
Maximum day rate: £780

Early market engagement
Who the specialist will work with: Working closely as part of the System Design Authority, alongside architects, system designers and business analysts. The specialist will also need to work with the Service Transition and Service operations team, and have engagement with procurement and project management functions.
What the specialist will work on: Provide specialist IT skills within a System Design Authority for Information Systems and Networks (ISN) Delivery Team towards specific milestones building to the implementation of Complete Unified Comms Architecture. The ISN remit is to deliver an exciting new IT capability based on Evergreen and Agile principles. Design and deliver specific services and technologies within a dynamic and specialist team.

Address where the work will take place: The work will predominantly take place at a location in the West Midlands (to be confirmed on Contract Award), with occasional travel necessary to other locations in the south of England.
Working arrangements: 5 days a week between 0830 - 1730. Fridays will be no earlier than 4pm finish. Regular work with technical specialists in support team, face to face meetings and workshops. Occasional meetings in other customer locations, travelling within the working day where possible. T&S will not be provided separately and is expected to be incorporated into the Supplier's day rate.
Security clearance: This contract will require that the specialist is DV cleared and a UK national. This is a fundamental and essential requirement of this competition. Due to the time scales involved the specialist must hold DV clearance at time of application

Additional terms and conditions: The following conditions will apply to this contract, full text can be found here: https://www.gov.uk/guidance/acquisition-operating-framework
DEFCON 5J (Edn 18/11/16)-Unique Identifiers
DEFCON 76 (Edn 12/06) Contractor’s Personnel at Government Sites DEFCON 501 (Edn 11/17)-Definitions and Interpretations
DEFCON 513 (Edn 11/16)-Value Added Tax
DEFCON 522 (Edn 11/17) Payment and Recovery of Sums Due
DEFCON 658 (Edn 10/17) Cyber; please see technical competence criteria.
The cyber risk assessment conducted by the Authority resulted in Cyber Risk level: Low. Risk Assessment Reference:RAR-B2TA9JZ8
DEFCON 659A(Edn 02/17) Security Measures
DEFCON 660(Edn 12/15) Official-Sensitive Security Requirements
DEFCON 703(Edn 08/13) Intellectual Property Rights - Vesting in the Authority

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience: Significant experience with design, maintenance and operations of Lync 2010 & Skype for Business 2015

Significant experience with design, maintenance and operations of Cisco Unified Communications (Desirable: CCIE Collaboration, Cisco Expressway, Cisco Meeting Server)

Significant experience with Cisco IOS (Desirable: SIP trunks, transcoding, dial/numbering plans)

Significant experience with Network Boundary Technologies and Session Border Controllers

Experience with Attendant Consoles and Contact Centre

Experience with requirements capture

Experienced Solutions Architect/Enterprise Architect (Desirable: TOGAF)
Nice-to-have skills and experience: •Experience with Windows Server & Windows 10

•Experience with Hyper-V and VMware

How many specialists to evaluate

Cultural fit criteria

Assessment methods

Work history

Evaluation weighting

Technical competence

65%

Cultural fit

Price

30%

1. Is the IR35 applicable to this contract?: IR will not apply to this engagement.
2. Is there a current incumbent?: The authority can confirm there is currently an incumbent.