Awarded to Methods Business and Digital Technology Limited

Start date: Thursday 15 August 2019
Value: £433,500
Company size: SME
The Home Office

National Law Enforcement Data Programme (NLEDP 133) Transition Lead

16 Incomplete applications

15 SME, 1 large

36 Completed applications

30 SME, 6 large

Important dates

Sunday 2 June 2019
Deadline for asking questions
Friday 7 June 2019 at 11:59pm GMT
Closing date for applications
Sunday 16 June 2019 at 11:59pm GMT


Specialist role
Service manager
Summary of the work
The Transition Lead is required to manage the successful and safe introduction of a critical national programme into live service operations from two Legacy Services. They will mobilise, plan and lead the Transition activities to deliver against the programme objectives, following the internal Home Office governance / delivery assurance processes.
Latest start date
Monday 15 July 2019
Expected contract length
Up to 24 Months
Organisation the work is for
The Home Office
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
The NLEDP existing team is a multi-disciplinary agile delivery team plus Business Change, Business Design, Data Migration, Technical Architecture and Service Architecture & Transition teams. These teams are comprised of civil servants, contractors and third party partner providers. NLEDP sits within the Police and Public Protection Technology (PPPT) Portfolio. Similarly the in-house Enterprise Services support team is a mix of civil servant, contractor and third party partner providers. Both PPPT and Enterprise Services teams are part of the HO Digital Data and Technology department.
What the specialist will work on
Develop and manage delivery of the Transition Approach enabling LEDs implementation, including dependencies across technical, data migration and business change workstreams to meet required cut over acceptance criteria;
• Development of Service Design and Transition documentation, and management of the e2e delivery of the service management activities;
• Stakeholder engagement activities with HODDaT Enterprise Services, external suppliers, policing and non-policing organisations;
• Support commercial teams to source capability gaps and contract changes;
• Support technical and security teams through the accreditation process and provide related input.
• Member of the Programme’s Senior Leadership Team, reporting directly to the Programme Director.

Work setup

Address where the work will take place
Bernard Weatherill House, 8 Mint Walk, Croydon, CR0 1EA

There will also be a requirement to work at Home Office, 2 Marsham Street, London SW1P 4DF.
Working arrangements
A typical working day is 9am-5pm, however working outside of these hours may be required due to business/project need. The role requires flexibility as individuals may be required to work at any of the Customer premises and/or at supplier sites.
The role is currently deemed out of scope of the IR35 regulations. However, at the point of contract award to a successful supplier, the IR35 assessment will be re-visited based on the individual circumstances of the DOS Specialist.
Security clearance
Must be prepared to obtain SC level security clearance, required for access to Home Office facilities/deliverables, if not already SC cleared. Must also be prepared to undergo NPPV-3 (Non Policing Police Vetting).

Additional information

Additional terms and conditions
T&S will not be payable for travel to sites within the M25. Travel outside of the M25 will be subject to HO T&S policy .

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Expertise managing Transition of Legacy services to successful delivery within a Programme covering the breadth of required workstreams e.g. technical delivery, test, service management, communications, readiness, cutover, early life support
  • Experience of successfully delivering Transition outcomes for national organisations working in complex and highly regulated environments
  • •Experience of shaping and planning the transition activities including governance cycles and dependencies with the wider Programme Roadmap
  • Ensuring the gathering and agreeing of achievable acceptance criteria for transition cutover, support and operations
  • Pro-active management of internal and external controls including (but not limited to) RAID
  • Build and maintain relationships with key stakeholders (external and internal) and manage stakeholder expectations through appropriate communications, reporting, assurance and governance
  • Support the commercial and procurement teams in service contract renewals, changes, extensions and/or new requirements
  • ITIL and Service Management experience in the implementation of a service design for enterprise solutions, applying ITIL processes when transitioning to a range of service groups and/or new capabilities
  • Experience of working in blended, multi-discipline, multi-vendor team environments
  • Ability to engage and influence at senior levels
Nice-to-have skills and experience
  • An understanding of the Law enforcement landscape
  • The design of an integrated organisational structure, role profiles, culture, performance measures, competencies and skills to enable change
  • The overall financial management, control and stewardship of the IT assets and resources used in the provision of IT services
  • Expertise in multiple project methodologies including Agile delivery, Waterfall and Agile at scale

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Experience of working with public sector organisations such as the Home Office
  • The ability to work within the spirit of the Civil Service code, as at
  • Ability to transfer knowledge & skills to Civil Servant team members
  • Transparent and collaborative when making decisions and recommendations, seeks constructive outcomes in discussions and actively involve colleagues and partners to deliver an outcome
  • Challenge assumptions but remain willing to compromise when it is beneficial to progress
Assessment methods
  • Work history
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Can you confirm the budget / expected day rate for this position?
We do have a budget but have not set a day rate as we want to understand what the market rate is for this role.
2. is there an encumbent and will they be applying?
There is an incumbent but we cannot say whether or not they will apply for this role.
3. Can you please confirm the duration of the role? Will this be 6 months initially and rolling from there?
The initial SoW will be for 6 months and then, depending on the programmes needs, further SoWs may be agreed.
4. As well as the transition phase, as this is a 24 month posting, will there be a requirement to manage the new system when installed?
According to the current programme plan, the phases of transition will continue throughout the 24 month period. In terms of ongoing management of the service, the expectation is that the wider business as usual HODDaT functions will provide/manage the required service capabilities. However there may be some requirement for the programme to continue to provide/manage certain service capabilities as part of the Early Life Support phase or on an interim basis. Please note that the initial SoW will be for 6 months with the potential for further SoWs.
5. Are there any further selection steps following this bid, and if so what are the timescales for these?
Once the opportunity has closed, all submissions will be assessed and a shortlist of Interviewees chosen. The next stage will then be interviews of those shortlisted. We cannot give a precise timescale but expect the process to take 2-3 weeks.