Awarded to Calba

Start date: Monday 13 May 2019
Value: £78,975
Company size: SME
Scottish Enterprise

CRM Developer role 3

8 Incomplete applications

8 SME, 0 large

7 Completed applications

7 SME, 0 large

Important dates

Monday 29 April 2019
Deadline for asking questions
Wednesday 1 May 2019 at 11:59pm GMT
Closing date for applications
Monday 6 May 2019 at 11:59pm GMT


Specialist role
Summary of the work
Working on a digital transformation programme putting Microsoft Dynamics/CRM at the heart of our transformation. The programme has started and will continue to develop a web front end to interact with users through a secure account space, data will be fed to and from CRM to power transactions with users.
Latest start date
Monday 13 May 2019
Expected contract length
6 months with the option to extend for a further 2, 3 month periods
Organisation the work is for
Scottish Enterprise
Maximum day rate
£600 per day including agency fees and excluding VAT.

About the work

Early market engagement
Who the specialist will work with
Working within an Agile service design, delivery and support team of circa 30 people responsible for digital transformation activities across the organisation. It’s a multidisciplinary team with software developers, testers, designers, user researchers, Dynamics developers, service designers and product owners. The Dynamics developer will work closely with all of the team as well as the users of the CRM system across the business.
What the specialist will work on
Data Quality, Compliance and Security - delivering new practices to significantly reduce/eliminate data quality issues entering Dynamics 365, address data quality problems (duplicate data), configuring a pre-production environment with production-like test data, implement a monitoring approach to validate users complying with policies and to systematically detect erroneous and suspicious data usage behavior

Performance Management Framework Data Management
designing, developing and automating the collection, reporting of key data and management information using Dynamics 365.

Services to Partners
onboard other partners to Dynamics 365 and provide responsive and predictive approaches that enables business operations in line with Microsoft’s roadmap of supported features.

Work setup

Address where the work will take place
Scottish Enterprise
5 Atlantic Quay
150 Broomielaw
G2 8LU
Working arrangements
The supplier is expected to supply a resource to work as part of the team. A core team is based in Glasgow city centre and work standard working hours of 9-5 Mon-Fri. It is expected that the resource would be available for physical meetings and coworking at regular scheduled times but remote working is available as long as delivery is not affected.
Security clearance
Baseline Personnel Security Standard level clearance is required for this role.

Additional information

Additional terms and conditions
This role is outwith IR35.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Form Design
  • Business Rules Development
  • Advanced Find Query Development
  • Workflow Development
  • Business Process Flow Development
Nice-to-have skills and experience
  • SSRS / Report Writing Skills
  • Fetch XML Experience
  • Experience modifying SiteMap
  • Dialog development / replacement
  • Security Role Profiling
  • Business process analysis
  • Data Migration
  • Writing technical specifications for planned work
  • Javascript front end or C# Plugin Development

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Work as part of an agile team, helping others clear priority tasks as required.
  • Deliver value to customers early and often.
  • Be transparant and collaborative in decision making.
  • Take responsibility and ownership of tasks.
  • Challenge the status quo.
Assessment methods
  • Work history
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is this a role you have advertised before? Is there a current incumbent in the role?
This role was advertised in October 2018 and there is currently a supplier delivering this role.
2. Is there a current incumbent?
There is currently a supplier delivering this role.
3. Can the Authority confirm if an incumbent is currently occupying this role, and if they will be invited to re-apply ?
There is a supplier delivering this role and all suppliers registered on the DOS 3 framework have been invited to apply.
4. Is the role outside IR35 (sorry I know this is mentioned but it says outwith, please can you confirm)
On completing the HMRC tool we have determined that this role is outside IR35.
5. Is the role being re-advertised because the incumbent supplier is leaving the post?
The Role is being re-advertised as we have come to the end of our contract period.