Awarded to A M I

Start date: Tuesday 7 May 2019
Value: £360,680
Company size: SME
Ambulance Radio Programme (ARP) on behalf of Department of Health & Social Care

Requirements for Specialist Planning and Governance Integration

14 Incomplete applications

9 SME, 5 large

7 Completed applications

6 SME, 1 large

Important dates

Wednesday 27 March 2019
Deadline for asking questions
Wednesday 3 April 2019 at 11:59pm GMT
Closing date for applications
Wednesday 10 April 2019 at 11:59pm GMT


Summary of the work
Work Packages

1 Specialist Programme Planning Service across the 3 inter-linked major programmes. Duration 6-9 months.

2 Governance and integration of a new Target Operating Model. Duration 6-9 months.
Latest start date
Monday 15 April 2019
Expected contract length
6-9 months
Organisation the work is for
Ambulance Radio Programme (ARP) on behalf of Department of Health & Social Care
Budget range

Pricing to be fixed price on Monthly Milestones basis.

About the work

Why the work is being done
The Ambulance Radio Programme is looking to procure specialist Programme Governance and Planning Services to develop capabilities which will underpin a Target Operation Model (TOM) covering Strategy, Delivery and in to Service.
Problem to be solved
ARP is evolving and concentrating on developing capability on delivering products-based approaches for critical communication systems across all 11 English Ambulance Trusts. There is a need to architect a new Target Operating Model with a Governance Framework and integrate across a pre-existing structure which supports the programme today.
There is also a key gap in specialist planning of multiple large-scale complex programmes to help monitor dependencies, critical path and deviations from the plan. This integrated programme plan will capture all products to be delivered across the three major programmes under the remit of ARP.
Who the users are and what they need to do
Ambulance Radio Programme is delivering critical communications systems across all 11 English Ambulance Trusts.
Early market engagement
Any work that’s already been done
Some work has been done already to develop the current ARP structure and some elements of governance. Also, the development of a Technical Design Authority and Operational Design Authority has also been adopted.
Existing team
The ARP is a programme team of over 50 staff which is expected to grow over the next 12 months.
Current phase
Not applicable

Work setup

Address where the work will take place
Ambulance Radio Programme London office.
Working arrangements
On-site at London office and available for meetings face-to-face or via Skype.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • have experience of similar successful projects, including case study
  • propose staff who have all relevant qualifications and experience to deliver this service
  • have experience of work across the NHS, preferably national programmes
Nice-to-have skills and experience

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Detail similar projects, NHS / national (max 350 words) (10% weighting)
  • High Level Method Statement (max 350 words) (10% weighting)
  • Qualifications and Experience of proposed resources (max 350 words) (10% weighting)
  • Expectation of ARP team (max 350 words) (10% weighting)
  • Anticipated challenges expected (max 350 words) (10% weighting)
Cultural fit criteria
  • work as a team with our organisation
  • share knowledge and experience with other team members
  • have the capacity and capability to meet ARP's requirements
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Reference
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there an incumbent in post?
The incumbent service provider's contract has now expired.
2. We do not have NHS experience but have provided are currently providing a similar service to another Government Department. Will we be excluded if we cannot provide an NHS example?
NHS experience is not necessarily a mandatory requirement but not having such experience may mean that a potential provider is not amongst the 3 shortlisted bidders.
3. Written Proposal to cover evaluation criteria.
Potential providers should submit their written proposal to in addition to completing the Digital Marketplace application by the closing date of Wednesday, 10 April.
4. Should the written proposal contain only the criteria and associated word limit listed? Can any supplementary documentation like CV's be attached for example?
CVs and other supplementary documentation may be appendixed to your written proposal and do not count in the word limit.
5. They asked:
'propose staff who have all relevant qualifications and experience to deliver this service'
Please clarify what are the relevant qualifications specifically?
ARP expects that bidders will be able to identify and evidence suitable relevant qualifications.
6. Is the Incumbent allowed to rebid ?
There is no reason why the incumbent could not re-bid.
7. Regarding proposal criteria: Is the expectation having answered the 3 x times 100 word essential experience questions there will be a follow up to provide the 5 times 350 word response?
Yes. Please respond via the Digital Marketplace to respond to the essential experience shortlisting questions. The proposal, which is to be emailed to arrive by the deadline of 10 April, should provide a response to all the weighted questions and the monthly milestones anticipated, together with their fixed prices.
8. On the supplementary documentation which can be provided alongside the proposal answering the weighted criteria. Will word count apply to diagrams which have narrative / commentary or call outs in text?
No there is no limitation on supplementary documentation.
9. Please can you confirm the budget range.
Is it £400 – £450 per day
Or £400,000 – £450,000 for the project?
The budget range is for the full project:

£400,000 - £450,000
10. So to clarify we are to write the 100 word responses and 350 word responses at the same time – to whom do we submit the 350 word responses (an email address ?) and this is by 10 Apr ?
Please enter your summary responses on the Digital Marketplace and prepare a proposal to address the evaluated elements and email to both to arrive before the deadline on 10 April.
11. Who is the current incumbent consultant?
IMG Consultants Ltd
12. How aligned is the scope of this requirement to the work that the current incumbent consultant has been doing?
It is a continuation of some aspects of the incumbent's work packages.
13. What intellectual property does the current incumbent consultant have that places them in a distinct advantage for this piece of work?
IP is owned by ARP and all documentation and storage is in the control of ARP, not the incumbent.
14. Is there any additional information that can be provided on the status and scope of the current programmes, which would inform the requirement in relation to the gap in specialist planning?
Additional information will be provided to the awarded Provider.